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Hotel Puente Real

3.5 star property
Beaux Arts hotel with free breakfast connected to a shopping center in Puebla

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Photo gallery for Hotel Puente Real

Terrace/patio
Interior entrance
Interior entrance
Family Room | Premium bedding, in-room safe, desk, blackout drapes
Staircase

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
Prol. Reforma 7540, San Jose del Puente, Puebla, PUE, 72150
  • Place, Cuexcomate Volcano
    ‪14 min walk‬
  • Place, Cruz del Sur Shopping Center
    ‪5 min drive‬
  • Place, Galerías Serdán
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Suite, 1 Queen Bed

Standard Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Standard Suite, 1 Queen Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Double Beds

Family Suite, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Family Suite, 2 Double Beds

  • 495 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Ensuite

Standard Room, 1 Queen Bed, Ensuite | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite | Premium bedding, in-room safe, desk, blackout drapes

Luxury Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, blackout drapes

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Double Suite

  • Sleeps 4

View all photos for Single Room

Premium bedding, in-room safe, desk, blackout drapes

Single Room

  • Sleeps 2

Standard Room

  • Sleeps 2

View all photos for Suite Doble Puente

Premium bedding, in-room safe, desk, blackout drapes

Suite Doble Puente

  • Sleeps 4

View all photos for Suite with Jacuzzi

Premium bedding, in-room safe, desk, blackout drapes

Suite with Jacuzzi

  • Sleeps 2

Family Room

  • Sleeps 4

Standard Queen Room With Ensuite

  • Sleeps 2

Family Room

  • Sleeps 4

Standard Queen Room With Ensuite

  • Sleeps 2

Studio Luxury Suite

  • Sleeps 2

About the neighborhood

Puebla

Cuexcomate Volcano is a short stroll from Hotel Puente Real, and other popular attractions like Cruz del Sur Shopping Center are within a couple of miles (3 km). This 3.5-star hotel has 60 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a gym. It's connected to a shopping center in central Puebla and also close to Estrella de Puebla Observation Wheel.

What's nearby

  • Cuexcomate Volcano - 14 min walk - 0.8 miles
  • Cruz del Sur Shopping Center - 5 min drive - 1.2 miles
  • Galerías Serdán - 9 min drive - 2.6 miles
  • Great Pyramid of Cholula - 20 min drive - 5.8 miles
  • Puebla Cathedral - 21 min drive - 3.7 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 18 min drive
  • Puebla Intl. Airport (PBC) - 21 min drive

Restaurants

  • ‪Abasto Boutique - ‬19 min walk
  • ‪Molotes David - ‬10 min walk
  • ‪Tacos del Puente - ‬12 min walk
  • ‪Taquería El Puente - ‬9 min walk
  • ‪Naked & Famouse Bar - ‬19 min walk

About this property

Hotel Puente Real

Beaux Arts hotel with free breakfast connected to a shopping center in Puebla
At Hotel Puente Real, guests have access to a gym, free WiFi in public areas, and meeting rooms. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a microwave in a common area.
31-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include free local calls, safes, and desks.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 31-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-11:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Puente Real Puebla
Puente Real Puebla
Puente Real Hotel Puebla
Hotel Puente Real Hotel
Hotel Puente Real Puebla
Hotel Puente Real Hotel Puebla

Frequently asked questions

What's there to do close to Hotel Puente Real?

This hotel is located in Puebla within a short 14-minute walk of Cuexcomate Volcano. You'll also find Zócalo de Puebla and Angelopolis Commercial Center within a short drive.

Is parking available on site at Hotel Puente Real?

No, there isn't parking at this hotel.

Does Hotel Puente Real have a casino?

No, Hotel Puente Real doesn't have a casino.

Will I find an indoor pool at Hotel Puente Real?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Puente Real?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Does Hotel Puente Real have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hotel Puente Real have a restaurant with a breakfast menu?

Yes, Hotel Puente Real serves free continental breakfast each morning from its restaurant.

Will Hotel Puente Real allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Puente Real.

Does Hotel Puente Real have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Puente Real?

The closest major airport to Hotel Puente Real is Puebla Intl. Airport (PBC), which is 13.8 mi away (21 minutes by car).

Are there rooms with balconies at Hotel Puente Real?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy courtyard views.

Hotel Puente Real Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 56 out of 108 reviews
Rating 8 - Good. 31 out of 108 reviews
Rating 6 - Okay. 13 out of 108 reviews
Rating 4 - Poor. 4 out of 108 reviews
Rating 2 - Terrible. 4 out of 108 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Agustin

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

2/10 Terrible

lee dong, cypress

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Apr 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed was great it was actually 2 levels the first was a sitting area where you could talk with people w/o having them in your room. There were lots of flowers and small trees planted around the parking lot in the center of hotel. It was like a hacienda stile.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

In the middle of the ghetto

Don't stay in this area. We were followed from hotel and robbed of everything

6/10 Okay

Ricardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si hay tiendas y restaurantes cercano al hotel
Stayed 2 nights in Sep 2025

2/10 Terrible

Martin Filiberto

Disliked: Cleanliness, staff & service
El principal inconveniente fue el baño, tenía mucho Moho en el azulejo, había zonas sin cubrir, no fue una experiencia agradable. No recomendaría el hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien gracias 🙂
Stayed 1 night in Apr 2025

8/10 Good

Samuel

Stayed 2 nights in Jan 2025

6/10 Okay

Diego

Disliked: Staff & service
Basico
Stayed 2 nights in Nov 2024

2/10 Terrible

Yesika

Stayed 1 night in Oct 2024

10/10 Excellent

Guadalupe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Edson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció excelente para poder descansar de buena manera y relajado
Stayed 1 night in Jun 2024

6/10 Okay

Richard

.
Stayed 1 night in Mar 2024

10/10 Excellent

Ximena

Stayed 5 nights in Jan 2024

8/10 Good

Eduardo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Sin problemas todo muy bien
Stayed 1 night in Dec 2023

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Laura

Traveled with family
Disliked: Cleanliness
Las fotos son engañosas, la habitación promedio, y me hicieron pagar el desayuno extra!
Stayed 1 night in Dec 2023

10/10 Excellent

Aracely

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Recomiendo, excelente relación calidad-precio Camas muy confortables y buena regadera y agua caliente al instante
Stayed 1 night in Dec 2023

10/10 Excellent

Faby

Stayed 1 night in Dec 2023

6/10 Okay

Carlos

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Casi todo bien, pero...........mmm

La cuestión es que en otros hoteles de más estrellas incluso al mismo costo de este, nunca nos han cobrado por solicitar al día siguiente un juego de toallas para 2 personas, y el desayuno aunque estaba bien preparado algunas porciones eran minúsculas, por el mismo costo en otros hoteles hacen desayuno buffet
Stayed 1 night in Aug 2023

10/10 Excellent

Gerardo

Stayed 1 night in Jul 2023

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La atención fue lo mejor

Normalmente me quedo en hoteles tipo los city exp, pero estaban llenos y este hotel resulto ser la opcion, es mas economico, mejor menu de desayuno y habitaciones mas amplias, quizas lo unico inconveniente es que no queda sobre la carretera , hay que adentrarse unos 10 minutos a la ciudad. mi viaje fue en familia y todos quedaron contentos
Stayed 1 night in Jul 2023