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Hotel Kapu Puebla

Property class: 2

Choose dates to view prices

Photo gallery for Hotel Kapu Puebla

A modern bedroom with a bed, bedside tables, a wooden headboard, a bathroom with a sink and mirror, and a wooden door.
A hotel hallway with numbers 106 and 107 on the walls, a directional sign, and a bright exit at the end.
A bathroom with a large, round vessel sink, a mirror, a towel rack, and a soap dispenser.
A reception desk with a clock, emergency exit signs, and a directory on the wall.
A modern hotel with a prominent red and white facade, a visible entrance, and a well-maintained garden area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Boulevard Norte 4228-19, Collas Cuartillas, Puebla, PUE, 72010
  • Place, FINSA
    ‪7 min drive‬
  • Place, Cuauhtemoc Stadium
    ‪7 min drive‬
  • Place, Zona Histórica de los Fuertes
    ‪8 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪36 min drive‬

Room options

View all photos for Single Room, 1 Double Bed

A hotel room with a bed, a chair, a table, a hanging coat rack, and a ceiling fan.

Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a ceiling fan, a bedside telephone, and a small desk.

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Double Bed

A hotel room with a bed, a chair, a hanging coat rack, and a ceiling fan.

Single Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two single beds, a desk, a chair, and a ceiling fan.

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

A hotel room with two beds, a ceiling fan, a bedside table, and a hanging coat rack.

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

A modern bedroom with a bed, bedside tables, a wooden headboard, a bathroom with a sink and mirror, and a wooden door.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Puebla

Hotel Kapu Puebla places you within 2 miles (3 km) of National Museum of Mexican Railroads and Museo del Ferrocarril. This 39-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities. It's connected to a shopping center in central Puebla and also close to Zócalo de Puebla and Puebla Cathedral.

What's nearby

  • FINSA - 7 min drive - 4.2 miles
  • Cuauhtemoc Stadium - 7 min drive - 3.8 miles
  • Galerías Serdán - 8 min drive - 1.9 miles
  • Zona Histórica de los Fuertes - 8 min drive - 1.9 miles
  • Centro Expositor - 9 min drive - 2.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 25 min drive

Restaurants

  • ‪Tortas - ‬7 min walk
  • ‪Taqueria "El Viejon - ‬12 min walk
  • ‪Tacos Joven - ‬15 min walk
  • ‪Ruta Café - ‬8 min walk
  • ‪Cemitas Cristy - ‬8 min walk

About this property

Hotel Kapu Puebla

Guests staying at Hotel Kapu Puebla enjoy free WiFi in public areas, laundry facilities, and a vending machine. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 500 per person one-way. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free local calls, fans, and desks are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Smooth flooring in public areas

More

  • Renovated entire property - August 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 150 per pet, per day
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 500 per person (one-way)
  • Airport shuttle fee per child: MXN 500 (one-way), (from 4 to 12 years old)
  • Pet fee: MXN 150 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Kapu Puebla
Kapu Puebla
Hotel Kapu
Hotel Kapu Puebla Hotel
Hotel Kapu Puebla Puebla
Hotel Kapu Puebla Hotel Puebla

Frequently asked questions

Is free cancellation available at Hotel Kapu Puebla?

Hotel Kapu Puebla provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Kapu Puebla?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at Hotel Kapu Puebla on Sep 30, 2026 start from $37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Kapu Puebla?

This hotel is located in Puebla, close to Zócalo de Puebla and Angelopolis Commercial Center. You'll also find Galerías Serdán and Zona Histórica de los Fuertes within a short drive.

Does Hotel Kapu Puebla have a casino?

No, Hotel Kapu Puebla doesn't have a casino.

Will I find an indoor pool at Hotel Kapu Puebla?

No, there is no indoor pool at this hotel.

Does Hotel Kapu Puebla have a restaurant with a breakfast menu?

No, Hotel Kapu Puebla doesn't have a restaurant that serves breakfast.

Will Hotel Kapu Puebla allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Kapu Puebla for a fee of MXN 150 per pet, per day.

How close is the airport from Hotel Kapu Puebla?

The closest major airport to Hotel Kapu Puebla is Puebla Intl. Airport (PBC), which is 19.6 mi away (25 minutes by car).

Hotel Kapu Puebla Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 38 out of 98 reviews
Rating 8 - Good. 36 out of 98 reviews
Rating 6 - Okay. 12 out of 98 reviews
Rating 4 - Poor. 4 out of 98 reviews
Rating 2 - Terrible. 8 out of 98 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for a short stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
agradable
Stayed 1 night in Jan 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
They offer parking but it is on the street and much later they tell you that the parking is someone else's and they are not responsible. The shower does not work, the bathroom smells bad, there is a lot of noise during the night and it does not look at all like the images they publish, the rooms are very small and with poor hygiene
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sólo me hospedé una noche, la habitación excelente, limpia, buen estado y de buen tamaño! Lo único que pondría como punto negativo es que se escucha como un tren. La zona no está bonita y el camino con baches, sin embargo el hotel impecable!!!! 👍👍👍👍👍
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Muy bueno para personas que van de paso
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Tamaño de la habitación, iluminación durante la noche.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente limpieza
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

buena opcion

ideal si requieres refrescarte y tomar un descanso, cuenta con agua caliente, wifi, el lugar es muy limpio y queda cerca de la central de autobuses de Puebla. Lo utilizo cuando requiero viejos de conexión y se requiere un buen descanso.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mucho ruido, huéspedes muy ruidosos
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Es un hotel solo para estar no es tan cómodo pero tan poco tan malo solo lo justo
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Pon música, estaría muy cómoda y un lugar muy cerca de la Capu, fácil de llegar y es muy limpio general
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Amenities
Bien
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

La atención y el hotel excelente, el desayuno algo caro para lo que ofrecen, hermoso , super cómodo ,grande y el baño aunque grande la regadera muy chica
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general, el servicio y la estadía en el hotel fueron buenas. Las habitaciones que nos asignaron estaban limpias y se sentían acogedoras, eso sí, el colchón un poco duro. Al buscar hotel en la app puse como filtro que contara con estacionamiento, me arrojó Hotel Kapu entre los resultados, pero al pagar la reserva llega un mensaje diciendo que en realidad no cuentan con este servicio y el estacionamiento afuera del hotel es ajeno a ellos y por lo tanto no se hacen responsables de algún daño al vehículo, lo que genera desconfianza. Sin embargo, afortunadamente no tuvimos problema con el estacionamiento
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para hospedarse de aqui se mueve uno a donde sea
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si buscas algo económico cerca de la central, este es el lugar indicado. Es acogedor.
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities
Realmente es un motel por horas, yo que viajaba con la familia, vimos unas lonas de $200x2 hrs, y entrar parejas, por lo cual mis padres se alertaron. La zona es insegura, de hecho en la noche se escucharon muchos ruidos y un golpe, mi mamá desde su habitación estaba preocupada y ya no pudimos conciliar el sueño, a la mañana siguiente hablé con la persona de recepción y me dijo que había alguien tomado que hizo este mal momento.Las habitaciones son MUY pequeñas, aunque limpias, da un aspecto diferente al de las fotos.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un poco de ruido cerca del hotel
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Liked: Cleanliness
Me hicieron doble cobró uno con la app de reservación y otro en lugar apesar de mostrar mi recibo de la aplicación, talvez la chica de la tarde deba tener más cuidado y aunque esté viendo tv que se de el tiempo de cumplir con su trabajo.Al fina un señor me ayudó a resolver el problema.
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Liked: Staff & service
La habitación tenía un olor muy feo, además la propiedad más bien parecia una casa, ya que habia niños corriendo por los pasillos.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
En general bien para descansar
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El pago lo hice en efectivo y me lo están cargando a la tarjeta que di como referencia para hacer la reservación
Stayed 1 night in Oct 2023