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Hotel Kapu Puebla

2.0 star property
Pet-friendly hotel with free parking connected to a shopping center in Puebla

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Photo gallery for Hotel Kapu Puebla

Quadruple Room | Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Hallway
Front of property
Free self parking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
Boulevard Norte 4228-19, Collas Cuartillas, Puebla, PUE, 72010
  • Place, Zona Histórica de los Fuertes
    ‪7 min drive‬
  • Place, Galerías Serdán
    ‪8 min drive‬
  • Place, Fort Loreto
    ‪8 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪40 min drive‬

Room options

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Desk, laptop workspace, iron/ironing board, free WiFi

Single Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Desk, laptop workspace, iron/ironing board, free WiFi

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

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The price is $91
Dec 21 - Dec 22
Total with taxes and fees
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About the neighborhood

Puebla

Hotel Kapu Puebla places you within 2 miles (3 km) of National Museum of Mexican Railroads and Museo del Ferrocarril. This 39-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities. It's connected to a shopping center in central Puebla and also close to Zócalo de Puebla and Puebla Cathedral.

What's nearby

  • Zona Histórica de los Fuertes - 7 min drive - 1.7 miles
  • Galerías Serdán - 8 min drive - 1.7 miles
  • Fort Loreto - 8 min drive - 1.9 miles
  • Museo del Ferrocarril - 8 min drive - 2.1 miles
  • National Museum of Mexican Railroads - 8 min drive - 2.1 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 25 min drive

Restaurants

  • ‪Tortas - ‬7 min walk
  • ‪Cemitas Cristy - ‬8 min walk
  • ‪Ruta Café - ‬8 min walk
  • ‪Rafas Club - ‬9 min walk
  • ‪Birria La Güera - ‬13 min walk

About this property

Hotel Kapu Puebla

Pet-friendly hotel with free parking connected to a shopping center in Puebla
Guests staying at Hotel Kapu Puebla enjoy free WiFi in public areas, laundry facilities, and a vending machine. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 500 per person one-way. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free local calls, fans, and desks are other standard amenities.

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Dec 2 - Dec 3
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Smooth flooring in public areas

More

  • Renovated entire property - August 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 150 per pet, per day
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Fees

  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 500 per person (one-way)
  • Airport shuttle fee per child: MXN 500 (one-way), (from 4 to 12 years old)
  • Pet fee: MXN 150 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Kapu Puebla
Kapu Puebla
Hotel Kapu
Hotel Kapu Puebla Hotel
Hotel Kapu Puebla Puebla
Hotel Kapu Puebla Hotel Puebla

Frequently asked questions

Is free cancellation available at Hotel Kapu Puebla?

Hotel Kapu Puebla provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Hotel Kapu Puebla?

This hotel is located in Puebla, close to Zócalo de Puebla, Cuauhtemoc Stadium, and Angelopolis Commercial Center. You'll also find Galerías Serdán and Zona Histórica de los Fuertes within a short drive.

Will I be able to park at Hotel Kapu Puebla?

Yes, secured self parking is offered for free at the hotel.

Does Hotel Kapu Puebla have a casino?

No, Hotel Kapu Puebla doesn't have a casino.

Will I find an indoor pool at Hotel Kapu Puebla?

No, there is no indoor pool at this hotel.

Is Hotel Kapu Puebla good for couples?

Amenities at this hotel that appeal to couples include a rainfall showerhead and a 24-hour front desk.

Are there hot tubs at Hotel Kapu Puebla?

No, this hotel doesn't have a spa tub.

Does Hotel Kapu Puebla have a restaurant with a breakfast menu?

No, Hotel Kapu Puebla doesn't have a restaurant that serves breakfast.

Will Hotel Kapu Puebla allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Kapu Puebla for a fee of MXN 150 per pet, per day.

Does Hotel Kapu Puebla have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Kapu Puebla?

The closest major airport to Hotel Kapu Puebla is Puebla Intl. Airport (PBC), which is 19.6 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Hotel Kapu Puebla?

No, there aren't any guestrooms with balconies at Hotel Kapu Puebla.

Hotel Kapu Puebla Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 35 out of 90 reviews
Rating 8 - Good. 32 out of 90 reviews
Rating 6 - Okay. 11 out of 90 reviews
Rating 4 - Poor. 4 out of 90 reviews
Rating 2 - Terrible. 8 out of 90 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Néstor

Disliked: Cleanliness, property conditions & facilities
They offer parking but it is on the street and much later they tell you that the parking is someone else's and they are not responsible. The shower does not work, the bathroom smells bad, there is a lot of noise during the night and it does not look at all like the images they publish, the rooms are very small and with poor hygiene
Stayed 1 night in Oct 2023

8/10 Good

Benoit Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. A bit hot : not much air circulation .The fan coverded the general noise , so it felt quiet. Johana ,the day receptionist is very kind. I asked for a waik-up call , but the attendant was asleep. Great location across the bus terminal
Stayed 4 nights in May 2022

8/10 Good

Maciej

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2022

8/10 Good

Jose

Liked: Property conditions & facilities
Convence. Kind of small.
Stayed 2 nights in Sep 2021

8/10 Good

Roxanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Basic Downtown Hotel. Good value.

This hotel was better than I expected and a good value for the price. It was much better inside than it looked on the outside. Very clean, but basic. Personnel were very helpful. It was quiet after about 9:00 and in the morning. Afternoon and early evening some music from booths and small stores that surround the hotel. I would stay again. Not sure if parking is paid or free, but if paid, it is minimal.
Stayed 1 night in Feb 2021

10/10 Excellent

Zeus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for a short stay.
Stayed 1 night in Aug 2025

8/10 Good

Alma cristina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

buena opcion

ideal si requieres refrescarte y tomar un descanso, cuenta con agua caliente, wifi, el lugar es muy limpio y queda cerca de la central de autobuses de Puebla. Lo utilizo cuando requiero viejos de conexión y se requiere un buen descanso.
Stayed 1 night in Aug 2025

6/10 Okay

Agroverdi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mucho ruido, huéspedes muy ruidosos
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Stayed 1 night in Apr 2025

6/10 Okay

Edgar

Es un hotel solo para estar no es tan cómodo pero tan poco tan malo solo lo justo
Stayed 1 night in Apr 2025

10/10 Excellent

Cinthya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Belem

Stayed 1 night in Feb 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Pon música, estaría muy cómoda y un lugar muy cerca de la Capu, fácil de llegar y es muy limpio general
Stayed 1 night in Feb 2025

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Jan 2025

10/10 Excellent

Osmar

Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Liked: Amenities
Bien
Stayed 1 night in Dec 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

La atención y el hotel excelente, el desayuno algo caro para lo que ofrecen, hermoso , super cómodo ,grande y el baño aunque grande la regadera muy chica
Stayed 1 night in Dec 2024

8/10 Good

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general, el servicio y la estadía en el hotel fueron buenas. Las habitaciones que nos asignaron estaban limpias y se sentían acogedoras, eso sí, el colchón un poco duro. Al buscar hotel en la app puse como filtro que contara con estacionamiento, me arrojó Hotel Kapu entre los resultados, pero al pagar la reserva llega un mensaje diciendo que en realidad no cuentan con este servicio y el estacionamiento afuera del hotel es ajeno a ellos y por lo tanto no se hacen responsables de algún daño al vehículo, lo que genera desconfianza. Sin embargo, afortunadamente no tuvimos problema con el estacionamiento
Stayed 1 night in Nov 2024

10/10 Excellent

Moisés

Stayed 1 night in Oct 2024

8/10 Good

Jovana Antonieta

Stayed 1 night in Sep 2024

8/10 Good

María Magdalena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Saymi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 5 nights in Aug 2024

2/10 Terrible

FERNANDO

Stayed 2 nights in Jul 2024