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This place was wonderful! If you have a family this is the perfect place! Ms Margaret was so great with our kiddos and they loved seeing her everyday which allowed for the parents to take a quick break :) Evanson and Giovanne made the stay perfect with their kindness and helpfulness to book whatever you needed or offer advice. We will definitely be going back soon!
When we arrived we were very excited. The property is on a beautiful beachfront location towards the West end of Grace Bay. Not quite the perfect location of its sister property, Grace Bay Club, but really beautiful. The view from the lobby is striking and the rum punch was a perfect welcome drink. But what we quickly realized was that the property was still a “work in progress.” There was construction on property the whole time!!! The beachfront bar and dining wasn’t yet up and running. Also no drink or food service on the beach. Tough to get someone to help you with anything on the beach. (The staff in general was 80% SUPER nice and gracious, and 20% couldn’t be bothered/apathetic.) This was all fine but not up to the standards of other comparable hotels in the area. Also the restaurant, while good, was not on par with the local haunts like Somewhere, Omar’s, Boogaloo’s, even Stelle right next door. The room was spacious and very nice. But not quite a 5-star resort experience. Maybe it’s because we were in the off season. Hopefully the construction will be done soon and everything will be up to snuff for future guests...
This is a very nice property and the staff was very attentive. We truly enjoyed our stay
My biggest complaint would be that they had no indoor dining options. The mosquitoes are really nasty there. Everything else was great!
The service is second to none here. Everyone makes you feel like royalty. The food is equally great, all of it. The beach is beautiful. We hope to return to West Bay Club!
beautiful place, very clean and quiet. Only downside is the quality of the food for diner. ate there two nights and the food was over cooked and dry for myself and my wife's meal.
The staff was great. The property was great. The room was ok. The mattress was terrible and we did not get a single night of good sleep. Lousy sleep equates to a mediocre stay. The cleanliness of the room and the room attendant were great. Wifi outside the room kept cutting out.
Nice inside and out. Smaller more sedate experience. Pool and beach experience good. Very friendly and helpful staff. Included breakfast good but nothing exceptional. Fresh omelets made to order. Dinner restaurant pretty empty with average food. Need a car or taxi to experience Grace Bay village and dining. Easy walk to local Thursday Fish Fry.
Very typical Carribean hotel and island. Shows some wear from hurricanes but still nice and functional. The beach is long and wide and you can snorkel right off it for occasional sightings like stingrays, star fish, schools of fish and other usual creatures. Coral Gardens is a short walk or swim away with more reef action but don't swim into the orange buoy area. Smith's reef is West and has more reef.
Excellent resort, very clean, modern, fantastic staff. Beach right out the back door. Food was amazing. Highly recommend.
This hotel is 10 min from the airport and right on the beach. If you're looking for a relaxing and calm place to stay this is a great location as it is in a quiet area. The ocean view room was perfect and spacious. The staff was friendly and everything was clean. They had a lovely spa and pool area.
Best place for the money. We have a great time, people were really welcome. Will go back to this place.
We had a pleasant stay. Great complimentary breakfast each day with a wide range of choices.
The service was over the top .... anything we asked for was promptly given including medical assistance for our grandson who caught a virus on the plane . They called a doctor in to come to the resort to examine our baby with results that brought him around the next day . The kids club is amazing and Margaret is wonderful with the children. Great programs that interest the children to stay . The breakfast buffet was over the top with fresh foods, omelette and waffle stations with all of the fixings and table service for any needs . Widest and best beach area on Grace Bay with beach lounges that felt like spa beds and beach staff to tend to all of your wants . A fabulous kids menu and restaurant for adults that you really don’t need to leave the property . We used room service nightly and dined on our oceanfront deck .... best view on the island ! Couldn’t find a complaint if I tried . Will return! Thank you West Bay Club for a memorable vacation!
Located in Grace Bay West, West Bay Club is within 2 miles (3 km) of popular attractions such as Turtle Cove and Grace Bay Beach. This 46-room, 4.5-star resort has 2 restaurants along with conveniences like a full-service spa and an outdoor pool.
Start your day off right with a free full breakfast, served each morning from 7 AM to 10:30 AM. Enjoy dining at the resort's 2 onsite restaurants: Noodle Bar and Kitchen specializes in international cuisine and serves breakfast, lunch, and dinner; DRIFT offers relaxing ocean views. Savor a meal from the comfort of your room with room service.
All 46 air-conditioned rooms feature microwaves, coffee makers, and free local calls. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Ceiling fans, laptop-compatible safes, and ironing boards are also standard.
Guests of West Bay Club enjoy a full-service spa, an outdoor pool, and a fitness center. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach resort include free WiFi in public areas, a 24-hour business center, and a free kid's club.