My husband and I stayed for 3 nights! To celebrate my birthday! The entire staff was amazing! From front desk to kitchen to house keeping! The property was gorgeous! Our one bedroom luxury suite was Amazing! I will most definitely go back! 5 stars ⭐️
What a gem! Everything was great. Staff was friendly and everything was perfect. Our daughter just loved hanging out with Margert in the kids club.
The staff was unbelievable! So nice, friendly and accommodating. The resort was gorgeous and had everything we needed.
Beautiful, well maintained property with wonderful staff. We spent 6 days here with our 3 year old and were sad to leave. Will definitely return
My family loved the West Bay Club!! I was bummed at first because we were on the first floor (room 110) and I really wanted the beautiful ocean view. The room location was great. We could walk out and walk to the beach. It was also very private. Although they were sold out, it was never crowded, which we loved. The breakfast was very good. A great variety of scrambled eggs, hard boiled eggs, bacon, sausage, potatoes, oatmeal, grits, cereals, muffins, fruit. We will definitely stay here if we come back k, which we most likely will!!
Our second visit at West Bay Club. The staff is great, every single person you meet. The food is great and the resort itself is beautiful. We hope to return for a third time in the future.
This place was wonderful! If you have a family this is the perfect place! Ms Margaret was so great with our kiddos and they loved seeing her everyday which allowed for the parents to take a quick break :) Evanson and Giovanne made the stay perfect with their kindness and helpfulness to book whatever you needed or offer advice. We will definitely be going back soon!
When we arrived we were very excited. The property is on a beautiful beachfront location towards the West end of Grace Bay. Not quite the perfect location of its sister property, Grace Bay Club, but really beautiful. The view from the lobby is striking and the rum punch was a perfect welcome drink. But what we quickly realized was that the property was still a “work in progress.” There was construction on property the whole time!!! The beachfront bar and dining wasn’t yet up and running. Also no drink or food service on the beach. Tough to get someone to help you with anything on the beach. (The staff in general was 80% SUPER nice and gracious, and 20% couldn’t be bothered/apathetic.) This was all fine but not up to the standards of other comparable hotels in the area. Also the restaurant, while good, was not on par with the local haunts like Somewhere, Omar’s, Boogaloo’s, even Stelle right next door. The room was spacious and very nice. But not quite a 5-star resort experience. Maybe it’s because we were in the off season. Hopefully the construction will be done soon and everything will be up to snuff for future guests...
This is a very nice property and the staff was very attentive. We truly enjoyed our stay
My biggest complaint would be that they had no indoor dining options. The mosquitoes are really nasty there. Everything else was great!
The service is second to none here. Everyone makes you feel like royalty. The food is equally great, all of it. The beach is beautiful. We hope to return to West Bay Club!
beautiful place, very clean and quiet. Only downside is the quality of the food for diner. ate there two nights and the food was over cooked and dry for myself and my wife's meal.
The staff was great. The property was great. The room was ok. The mattress was terrible and we did not get a single night of good sleep. Lousy sleep equates to a mediocre stay. The cleanliness of the room and the room attendant were great. Wifi outside the room kept cutting out.
Nice inside and out. Smaller more sedate experience. Pool and beach experience good. Very friendly and helpful staff. Included breakfast good but nothing exceptional. Fresh omelets made to order. Dinner restaurant pretty empty with average food. Need a car or taxi to experience Grace Bay village and dining. Easy walk to local Thursday Fish Fry.
The service was over the top .... anything we asked for was promptly given including medical assistance for our grandson who caught a virus on the plane . They called a doctor in to come to the resort to examine our baby with results that brought him around the next day . The kids club is amazing and Margaret is wonderful with the children. Great programs that interest the children to stay . The breakfast buffet was over the top with fresh foods, omelette and waffle stations with all of the fixings and table service for any needs . Widest and best beach area on Grace Bay with beach lounges that felt like spa beds and beach staff to tend to all of your wants . A fabulous kids menu and restaurant for adults that you really don’t need to leave the property . We used room service nightly and dined on our oceanfront deck .... best view on the island ! Couldn’t find a complaint if I tried . Will return! Thank you West Bay Club for a memorable vacation!
Located in Grace Bay West, West Bay Club is within 2 miles (3 km) of popular attractions such as Turtle Cove and Grace Bay Beach. This 46-room, 4.5-star resort has 2 restaurants, a full-service spa, and an outdoor pool.
Free full breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. Enjoy dining at the resort's 2 onsite restaurants: Noodle Bar and Kitchen specializes in international cuisine and serves breakfast, lunch, and dinner; DRIFT offers relaxing ocean views. Satisfy your hunger from the comfort of your room with room service.
All of West Bay Club's 46 air-conditioned rooms provide microwaves, coffee makers, and free local calls. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Ceiling fans, laptop-compatible safes, and ironing boards are other standard amenities.
At West Bay Club, guests enjoy a full-service spa, an outdoor pool, and a fitness center. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this beach resort include free WiFi in public areas, a 24-hour business center, and a free kid's club.
My husband and I stayed for 3 nights! To celebrate my birthday! The entire staff was amazing! From front desk to kitchen to house keeping! The property was gorgeous! Our one bedroom luxury suite was Amazing! I will most definitely go back! 5 stars ⭐️
What a gem! Everything was great. Staff was friendly and everything was perfect. Our daughter just loved hanging out with Margert in the kids club.
Dear Guest, Thank you so much for choosing West Bay Club and taking the time to write a review. We are delighted that you enjoyed your stay with us and we will be sure that Margaret gets recognized for your kind words she is a true asset to us and we love her also. We hope to welcome you back soon.
The staff was unbelievable! So nice, friendly and accommodating. The resort was gorgeous and had everything we needed.
Thank you for choosing West Bay Club, and taking the time to write a review. We are very proud of our staff who continually get accolades such as yours thank you again for mentioning them. We hope that you will come and stay with again soon.
Beautiful, well maintained property with wonderful staff. We spent 6 days here with our 3 year old and were sad to leave. Will definitely return
So glad to have you visit- hope to have you come back soon.
My family loved the West Bay Club!! I was bummed at first because we were on the first floor (room 110) and I really wanted the beautiful ocean view. The room location was great. We could walk out and walk to the beach. It was also very private. Although they were sold out, it was never crowded, which we loved. The breakfast was very good. A great variety of scrambled eggs, hard boiled eggs, bacon, sausage, potatoes, oatmeal, grits, cereals, muffins, fruit. We will definitely stay here if we come back k, which we most likely will!!
Thank you so much for choosing West Bay Club and taking the time to write a review. We certainly hope to welcome you and your family back soon.
Our second visit at West Bay Club. The staff is great, every single person you meet. The food is great and the resort itself is beautiful. We hope to return for a third time in the future.
Thank you for choosing West Bay Club, and for writing a review, it is so appreciated. We look forward to welcoming you back soon.
This place was wonderful! If you have a family this is the perfect place! Ms Margaret was so great with our kiddos and they loved seeing her everyday which allowed for the parents to take a quick break :) Evanson and Giovanne made the stay perfect with their kindness and helpfulness to book whatever you needed or offer advice. We will definitely be going back soon!
Thank you for visiting with us, and taking the time to write a review. So glad that your kids enjoyed our brand new kids club- Margaret is a true gem. We will make sure your kind words are passed on to Margaret, Evanson and Gio. We hope to welcome you back soon.
When we arrived we were very excited. The property is on a beautiful beachfront location towards the West end of Grace Bay. Not quite the perfect location of its sister property, Grace Bay Club, but really beautiful. The view from the lobby is striking and the rum punch was a perfect welcome drink. But what we quickly realized was that the property was still a “work in progress.” There was construction on property the whole time!!! The beachfront bar and dining wasn’t yet up and running. Also no drink or food service on the beach. Tough to get someone to help you with anything on the beach. (The staff in general was 80% SUPER nice and gracious, and 20% couldn’t be bothered/apathetic.) This was all fine but not up to the standards of other comparable hotels in the area. Also the restaurant, while good, was not on par with the local haunts like Somewhere, Omar’s, Boogaloo’s, even Stelle right next door. The room was spacious and very nice. But not quite a 5-star resort experience. Maybe it’s because we were in the off season. Hopefully the construction will be done soon and everything will be up to snuff for future guests...
Dear TC, Thank you for choosing West Bay Club and taking the time to write a review. Your feedback is very important to us. We are sorry that you encountered some issues I passed this information on to the various departments so that they can use it in their training. I also apologize that the property was not up to its usual standards. If you would like to discuss further please do not hesitate to contact me.
This is a very nice property and the staff was very attentive. We truly enjoyed our stay
Dear Guest, Thank you for choosing West Bay Club and taking the time to write a review. We are delighted that you enjoyed your stay with us and look forward to welcoming you back soon.
Dear Guest, thank you for choosing West Bay Club and for taking the time to fill out the survey, your feedback is important to us. We hope that you will return again soon.
Dear Missfrancis, Thank you so much for taking the time to write a review- we are delighted that you enjoyed your stay with us and look forward to welcoming you back. Hope to see you soon!