Skip to main content
Beginning of main content

Recent guest reviews

Sink wouldn’t drain all week. Told then second day did not fix.

I LOVED MY 2 BEDROOM CONDO AND THE BALCONY VIEW OF THE POOL. Very, very clean building and excellent customer service from the staff and night time security guard. Thanks, see you in a couple months.

We like that is well kept and they provide umbrella & beach lounge at the beach across the street about 5 minutes driving but can walk too like for 10 or 15 minutes. We didn't like there is nothing to do at the property, no music and too quiet and you need to rent a car if would like to go any where or can use taxi or uber. If you are fine walking for about 20 or 30 minutes can be at Grace Bay area from this place. We had a studio which was okay for a couple with kitchenette, washer & dryer and all the stuff you might need for cooking or breakfast/snack, if you want cleaning service is extra we didn't use it. We think this place is fine for the price we paid compare to other places, beaches are awesome love it.

The property is best if you rent a car and can travel for food and other amenities.

First off let me start this review by stating that The Atrium is no longer a resort, it is a condominium. People actually live their with their families; however, they have condos that are rented out to vacationers. There use to be a pool bar which is now an empty space with bar stools at the pool. I was told it was removed due to the residents complaining it was too loud. There is also a club on the premises call Blue Note which is no longer opened. The pool was cold which I didn't mind, however I learned after my stay it was a heated pool, well it wasn't during my stay. After a long day out I wanted to have a soak, the hot tub was lukewarm. I turned on the timer to see if that would heat up the water, it started the jets however the temperature did not change. If you are looking for a traditional hotel with room service and certain amenities this is not the place for you. Do not get me wrong the grounds and apartments are very beautiful, however, I was looking for an actual resort experience. I went to the front desk for extra towels I was told "we do not provide extra towels, you have to wash and clean the ones in your condo. that's is why there is a washer and dryer in each condo". If you are looking for a quiet place to relax and just lounge at the pool with your family or signficant other this is the place for you. On the other hand if you are looking for services of a traditional hotel and activities such as a pool bar this is not the place for you.

This is NOT a Resort UNFORTUNATELY I found a roach in my room, it scurried into the laundry room under the washer. I have to say, " Your staff is EXCELLENT. Attentive, hard working, friendly." The issues that concern me go above the staff. HONESTLY when I think of a RESORT, three things are an Absolute must. 1) Food... You should have Breakfast setup by 6am every morning and Dinner 5pm - 830pm every evening. ( When you really consider how far away your hotel is from everything. Providing the guests with a meal at the beginning of the day and end, only makes sense. They shouldn't have leave the hotel just to eat. And at the end of a long day, they should know they can come back and eat. 2) There should ALWAYS be some one at the front desk. Especially when you consider that no one has a phone in their room, when some one comes all the way out of their room to the front desk, there better be some one sitting right there at ALL TIMES. 3) You should Always get clean towels everyday and the bed made. Never once did anyone ever come and give me clean towels or make the bed. I like the fact that the hotel looks just like the pictures with a nice Big pool area.

I was in a position where I needed to get something booked in a hurry. The rates were reasonable so I didn’t think much about it. I stood at the check in desk for 15 minutes before someone appeared. The room was a disaster. The curtains were not hung properly, the a/c leaked onto the floor, definitely had water damage throughout (I was on the first floor), the shower was mold ridden. I decided to do some laundry, opened the washing machine door and the washer was full of mold. There were no garbage bags in either trash can in the unit. There were two hand towels and two bath towels, but no wash rags. Never once did anyone come to Pick up dirty towels or empty the reach. The parking spaces are tight in the garage, and I had noticed beer bottles all around my parking spot. I brought this to their attention, and was told housekeeping would remove it. That never happened. I would not recommend this property. Apparently there are people living in this complex, so there is not the touristy vibe at all. Spacious pool area, with a swim up bar, but it’s not in operation. When I enquirer about that, I was told the residents did not like the noise from the pool area. It felt like a ghost town. I cannot really find anything positive to say for this property except that it is in Leeward, which is a nicer community than most of the island.

I stayed at the this resort the second week of October...so not long after hurricane Irma and Maria. I was happy that the place was up and running so quickly after the hurricanes! Overall, the resort feels more like a condo. We stayed in the the 1 bedroom studio. The room had a living area and separate bedroom area. The living area had a kitchenette with a college size fridge, full size microwave, and 2 burner electric stove (no oven) and a small washer and dryer. It also had dishes and pans adequate for a week long stay. I had not complaints. I brought items from home like coffee, tea, popcorn, dish soap, laundry detergent and some food items. My son is a picky eater so eating out isn't always fun with him. It also saved money. We did eat out some meals but know that it's expensive to eat out on the island. It's also expensive buying groceries as well...but still less than eating out every meal. My only complaint about the resort was the bed. I am used to a pillow top mattress and the beds are very firm. Some people like firm but unfortunately for us we are used to very soft beds. I didn't sleep well at all. This one factor will probably make me hesitate on booking at this resort again. If that's not a big deal for you then this place is fine. We rented a car at the airport so we drove to a new beach every day. The beach closest to the resort can be walked to within 10 mins or so. The pool is great for family and kids. Overall, our stay was nice!

This was one of the best places we have ever stayed at . the rooms are immaculate it was the perfect setting . the pool was the greatest and the hot tub was perfect . The room was stocked with coffee and a coffee maker and a kitchen it was beautiful .

The staff was a bit hard to find, and the desk was not open 24hrs. There is also no housekeeping, which was not clear to me before the arrival. The room was comfortable, the pool was amazing and the grounds were very well kept.

The stay was wonderful.No complaints.The staff was very helpful and attentive.

The hotel was in good shape but one of the main problems with it is that there wasn't a restaurant or bar on site. All meals have to be either made or you have to go out. Positive is that it is very secure and you're provided with your own parking spot. You will need a car here Bed wasn't too comfortable.

The studio I was given had a moldy smell. When I informed the the woman at the front desk, her response was that she didn't think is was moldy and she did not have another room available. I had to stay in this room for the duration on my trip. I tried to spend the least amount of time in it. I personally think she was not being helpful or accommodating. The room itself was not very clean and I had to re clean it myself.

The Atrium hotel is exactly where to go for peace and tranquility. The grounds are kept clean and constantly maintained. The pool was very relaxing and so was the beach access which was merely less than 5 minutes away. If you're dependent on front desk assistance well they may lack in that area. However within your mini suite you can easily feel at home. A car is a must as this hotel is a bit isolated. This hotel has a cafe but I ventured out to other food establishments. I also stocked up on a few grocery to make mid day snacks. The suite is equipped with everything. I really enjoyed my stay on this beautiful island and do hope to return VERY soon.

i loved this hotel! the staff was so friendly and at first I didn't know what to think of the "condo" style rooms, turns out I like them a lot more than normal hotel rooms now!

My boyfriend and I loved this hotel! it was excellent and comfortable with a beautiful pool! Though it is quite new, there were not to many guests in the hotel. But in that case, my boyfriend and I enjoyed it much more then a busy resort like Beaches. The staff is super friendly and our rooms (aka condos) were more then what we wanted and it's great for it's price!! Make sure to rent a car or motorcycle while you're there because taxi's and other sorts of transportation are quite expensive. If we go back to Turks and Caicos this will be the resort that we stay at again! Absolutely lovely!

The Atrium is your quintessential condo hotel and features modern, clean and comfortable rental units. The facility itself is new and has a beautiful swimming pool area which is the focal point of the hotel. There is also a small fitness center and snack shop which recently opened. Also, most of the guests seemed to be families with young children. However, prospective guests should be aware that the facility has very minimal management on-site (we often couldn't find anyone to speak with regarding questions, directions or recommendations) and the hotel is located on the far end of Grace Bay in the Leeward community away from most of the resorts (we initially had difficulty locating the resort because Google maps misidentifies the location). We didn't find this to be a huge problem since we are the adventurous type, but it is essential to rent a car so that you can get around the island. It is also important to know that the hotel is not on the beach, but is a short 5 minute walk. This didn't bother us either as we accessed the beach from several different locations that we identified after driving around, but access points aren't clearly marked. Also, the rooms don't have daily housekeeping so we had to wash our towels regularly (each unit has a washer/dryer). We also recommend purchasing groceries at the Graceway Market as the units have kitchens. All in all, the Atrium is a great facility that offers exceptional value and we would definitely return. However, if you are looking for an all inclusive resort, you have come to the wrong place.

Governor's Road Providenciales Providenciales

Hotel highlights

  • Walking distance to Grace Bay Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Grace Bay Beach is a short stroll from The Atrium Resort, and other popular attractions like Long Bay Beach are within a few miles (5 km). This 3.5-star condo resort has 28 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool.


Dining

Enjoy dining at one of 2 onsite restaurants including Atrium Bazaar, which specializes in international cuisine.


Rooms

Each condo is individually decorated and has an array of amenities, including a washer/dryer, a microwave, and a dishwasher. An LCD TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a stovetop, a coffee maker, and a ceiling fan. Housekeeping is available on request.


Property features

Guests of The Atrium Resort enjoy a full-service spa, an outdoor pool, and a children's pool. Free parking is available if you drive. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby. Other amenities at this spa condominium resort include a 24-hour fitness center, a spa tub, and free WiFi in public areas.

Room options

Penthouse, 2 Bedrooms, Terrace

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Condo, 4 Bedrooms

1 King Bed and 3 Queen Beds | Sleeps 8

Studio, 1 Queen Bed

1 Queen Bed | Sleeps 2

Condo (One bedroom)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for The Atrium Resort

Everyone (6) Couples (5) Family (4) Friends (1) Other (1)
4
Family

Sink wouldn’t drain all week. Told then second day did not fix.

By on Jan 27, 2020

5
Family Family

I LOVED MY 2 BEDROOM CONDO AND THE BALCONY VIEW OF THE POOL. Very, very clean building and excellent customer service from the staff and night time security guard. Thanks, see you in a couple months.

By on May 8, 2019

4
Partner Couples

We like that is well kept and they provide umbrella & beach lounge at the beach across the street about 5 minutes driving but can walk too like for 10 or 15 minutes. We didn't like there is nothing to do at the property, no music and too quiet and you need to rent a car if would like to go any where or can use taxi or uber. If you are fine walking for about 20 or 30 minutes can be at Grace Bay area from this place. We had a studio which was okay for a couple with kitchenette, washer & dryer and all the stuff you might need for cooking or breakfast/snack, if you want cleaning service is extra we didn't use it. We think this place is fine for the price we paid compare to other places, beaches are awesome love it.

By on May 5, 2019

4
Family

The property is best if you rent a car and can travel for food and other amenities.

By on Mar 23, 2019

4
Friends

First off let me start this review by stating that The Atrium is no longer a resort, it is a condominium. People actually live their with their families; however, they have condos that are rented out to vacationers. There use to be a pool bar which is now an empty space with bar stools at the pool. I was told it was removed due to the residents complaining it was too loud. There is also a club on the premises call Blue Note which is no longer opened. The pool was cold which I didn't mind, however I learned after my stay it was a heated pool, well it wasn't during my stay. After a long day out I wanted to have a soak, the hot tub was lukewarm. I turned on the timer to see if that would heat up the water, it started the jets however the temperature did not change. If you are looking for a traditional hotel with room service and certain amenities this is not the place for you. Do not get me wrong the grounds and apartments are very beautiful, however, I was looking for an actual resort experience. I went to the front desk for extra towels I was told "we do not provide extra towels, you have to wash and clean the ones in your condo. that's is why there is a washer and dryer in each condo". If you are looking for a quiet place to relax and just lounge at the pool with your family or signficant other this is the place for you. On the other hand if you are looking for services of a traditional hotel and activities such as a pool bar this is not the place for you.

By , from Newyork, ny on Jan 28, 2019

2
Everyone

This is NOT a Resort UNFORTUNATELY I found a roach in my room, it scurried into the laundry room under the washer. I have to say, " Your staff is EXCELLENT. Attentive, hard working, friendly." The issues that concern me go above the staff. HONESTLY when I think of a RESORT, three things are an Absolute must. 1) Food... You should have Breakfast setup by 6am every morning and Dinner 5pm - 830pm every evening. ( When you really consider how far away your hotel is from everything. Providing the guests with a meal at the beginning of the day and end, only makes sense. They shouldn't have leave the hotel just to eat. And at the end of a long day, they should know they can come back and eat. 2) There should ALWAYS be some one at the front desk. Especially when you consider that no one has a phone in their room, when some one comes all the way out of their room to the front desk, there better be some one sitting right there at ALL TIMES. 3) You should Always get clean towels everyday and the bed made. Never once did anyone ever come and give me clean towels or make the bed. I like the fact that the hotel looks just like the pictures with a nice Big pool area.

By , from San Leandro, Ca on Oct 28, 2018

3

3 night stay

Everyone

I was in a position where I needed to get something booked in a hurry. The rates were reasonable so I didn’t think much about it. I stood at the check in desk for 15 minutes before someone appeared. The room was a disaster. The curtains were not hung properly, the a/c leaked onto the floor, definitely had water damage throughout (I was on the first floor), the shower was mold ridden. I decided to do some laundry, opened the washing machine door and the washer was full of mold. There were no garbage bags in either trash can in the unit. There were two hand towels and two bath towels, but no wash rags. Never once did anyone come to Pick up dirty towels or empty the reach. The parking spaces are tight in the garage, and I had noticed beer bottles all around my parking spot. I brought this to their attention, and was told housekeeping would remove it. That never happened. I would not recommend this property. Apparently there are people living in this complex, so there is not the touristy vibe at all. Spacious pool area, with a swim up bar, but it’s not in operation. When I enquirer about that, I was told the residents did not like the noise from the pool area. It felt like a ghost town. I cannot really find anything positive to say for this property except that it is in Leeward, which is a nicer community than most of the island.

By , from Texas on Jul 1, 2018

4

more like a condo

Everyone
Firm bed - A1 R6 TV has 13 channels Awesome kitchette Be prepared to spend on food!

I stayed at the this resort the second week of October...so not long after hurricane Irma and Maria. I was happy that the place was up and running so quickly after the hurricanes! Overall, the resort feels more like a condo. We stayed in the the 1 bedroom studio. The room had a living area and separate bedroom area. The living area had a kitchenette with a college size fridge, full size microwave, and 2 burner electric stove (no oven) and a small washer and dryer. It also had dishes and pans adequate for a week long stay. I had not complaints. I brought items from home like coffee, tea, popcorn, dish soap, laundry detergent and some food items. My son is a picky eater so eating out isn't always fun with him. It also saved money. We did eat out some meals but know that it's expensive to eat out on the island. It's also expensive buying groceries as well...but still less than eating out every meal. My only complaint about the resort was the bed. I am used to a pillow top mattress and the beds are very firm. Some people like firm but unfortunately for us we are used to very soft beds. I didn't sleep well at all. This one factor will probably make me hesitate on booking at this resort again. If that's not a big deal for you then this place is fine. We rented a car at the airport so we drove to a new beach every day. The beach closest to the resort can be walked to within 10 mins or so. The pool is great for family and kids. Overall, our stay was nice!

By , from Atlanta on Oct 17, 2017

5

the perfect hotel

Everyone

This was one of the best places we have ever stayed at . the rooms are immaculate it was the perfect setting . the pool was the greatest and the hot tub was perfect . The room was stocked with coffee and a coffee maker and a kitchen it was beautiful .

By , from tucson az on Aug 23, 2017

4
Everyone

The staff was a bit hard to find, and the desk was not open 24hrs. There is also no housekeeping, which was not clear to me before the arrival. The room was comfortable, the pool was amazing and the grounds were very well kept.

By on Aug 23, 2017

url importing http://www.orbitz.com/Providenciales-Hotels-The-Atrium-Resort.h3969892-p2.Hotel-Reviews
There was an error importing /Providenciales-Hotels-The-Atrium-Resort.h3969892-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Providenciales-Hotels-The-Atrium-Resort.h3969892-p2.Hotel-Reviews