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Idyllic Island Getaway, Private Beach Deck & Access

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Photo gallery for Idyllic Island Getaway, Private Beach Deck & Access

A sun lounger with cushions, overlooking a clear turquoise sea and a white stone wall.
A pathway leading to a beach with clear water.
A spacious kitchen with a bar area, wooden cabinets, and a ceiling with exposed beams.
A couple walking on a sandy beach with clear skies and calm waters.
A modern outdoor pool area with a glass enclosure, wicker furniture, and a view of the surrounding landscape.

Reviews

9.6 out of 10
Exceptional

Entire home

1 bedroom1 bathroom1000 sq ft

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Outdoor Space
  • Parking available

Explore the area

View in a map
Providenciales, Caicos Islands
  • Place, Providenciales Beaches
    ‪1 min walk‬
  • Place, Babalua Beach
    ‪1 min walk‬
  • Place, Turtle Cove Marina
    ‪3 min drive‬
  • Airport, Providenciales (PLS-Providenciales Intl.)
    ‪6 min drive‬

Room options

About the neighborhood

Providenciales

This villa places you next to Babalua Beach and Princess Alexandra National Park. The villa includes a private pool, a kitchen, and a balcony.
View more Villas in ProvidencialesOpens in a new window

What's nearby

  • Providenciales Beaches - 1 min walk - 0.0 miles
  • Babalua Beach - 1 min walk - 0.0 miles
  • Our Lady of Divine Providence Church - 3 min drive - 1.5 miles
  • Turk’s Head Brewery - 3 min drive - 1.5 miles
  • Turtle Cove Marina - 3 min drive - 1.5 miles

Getting around

  • Providenciales Intl. Airport (PLS) - 9 min drive

Restaurants

  • ‪Da Conch Shack - ‬6 min drive
  • ‪Mango Reef Restaurant - ‬4 min drive
  • ‪The Patty Place - ‬4 min drive
  • ‪Sweet T's - ‬4 min drive
  • ‪Mama Mae's - ‬5 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Idyllic Island Getaway, Private Beach Deck & Access

Xanadu Cottage at SamsaraTCI Estate
Immerse yourself in laid-back island life while enjoying the freedom and privacy of your own exclusive getaway — Xanadu Cottage at SamsaraTCI Estate. This chic, contemporary retreat is nestled in the tropical treetops and features a private infinity-edge granite plunge pool.
Your spacious King Suite, complete with air-conditioning, en-suite bathroom, and tropical garden views, invites you to unwind completely. Enjoy open-plan living with every comfort — a fully equipped modern kitchen and an entertainment system featuring a 50” Smart TV and Sonos sound.
For those who love indoor–outdoor barefoot living, wide French doors open onto a wraparound terrace that welcomes in the Caribbean sunshine. Xanadu, a jewel of breathtaking Providenciales, is an idyllic haven for two.
The warmth and hospitality of the SamsaraTCI Estate team ensure you master the art of relaxation. With a wide choice of restaurants, bars, and shops just a few minutes away, you can try a new bistro every day. For the ultimate indulgence, the Pre- Arrival Concierge Service can arrange soothing spa experiences — from aromatherapy massages to revitalizing scalp and foot treatments — all in the privacy of your cottage.
In-Suite Indulgences
Sink into the serenity of your cottage and discover thoughtful touches designed to elevate your stay. Slip into soft robes and refresh with our selection of premium bathroom and shower products, crafted to envelop you in comfort and care. Every detail has been considered to make your suite a sanctuary of ease and relaxation — allowing you to travel lightly and savour every moment of your island escape. For added peace of mind, a personal safe is provided for your valuables.
In-Suite Care Package
Your suite’s exclusive care basket awaits, filled with premium essentials for both adventure and wellness. Discover snorkelling gear — fins, masks, and snorkels — ready for exploring the vibrant Samsara reef. For moments of calm and connection, yoga mats and accessories are thoughtfully provided for your sunrise sessions on the serene Xanadu beach deck.
Xanadu Terrace
The tropically landscaped private deck and plunge pool (not heated) sit high in the treetops — the perfect backdrop for dining or relaxing amid colourful bougainvillea and palm gardens. Fire up the outdoor grill for an afternoon BBQ, stretch out on the loungers, or sink into the large sofa nestled in the gazebo — an ideal spot for a sunset aperitif or a slow, easy morning.
Xanadu Beach & Gardens
Whether you’re taking a romantic stroll along golden sands or greeting sea turtles and parrotfish while snorkelling, the ocean is just steps away. Spend the day at the exclusive ocean-side Xanadu sundeck and gazebo, lounging above the turquoise water with panoramic views over Grace Bay — one of the world’s most celebrated beaches.
Rinse off under the alfresco shower after a swim in the Caribbean Sea or explore Samsara’s 650 feet of white sand beach, where you can swim, snorkel, or simply soak in the sun. Complimentary snorkel equipment for two is provided.
Island Adventures
There’s something magical to do on the water from sunrise to sunset:
• Snorkel over Provo’s best reef, directly from the Samsara beach.
• Dive into the deep blue at West Caicos.
• Kitesurf across the waves of Long Bay.
• Take a jet-ski safari along the Cays.
• Sail into the sunset — or witness the glow worms after a full moon.
• Try your hand at bone fishing in the shallow flats.
• Experience the thrill of offshore and deep-sea fishing.
Xanadu Cottage is part of the staffed Samsara Estate and is located on the western side of the property above the estate’s service areas. While the cottage enjoys its own private setting, it sits within a professionally operated estate environment.
The villa is air-conditioned and features a kitchen and a balcony, and there's space to spread out with a separate bedroom. Guests can enjoy a Smart TV and stay connected with free WiFi. Other standard amenities include a private pool, a coffee maker, and a safe. Housekeeping is available on request.

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Property amenities

Beach

  • On the beach
  • Beach loungers
  • Beach towels

Pool/Spa

  • Massage
  • Outdoor pool
  • Private pool

Internet

  • Available in the villa: Free WiFi

Parking and transportation

  • Car recommended
  • Parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • 1 bedroom
  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Books
  • Smart TV with cable/satellite channels
  • Stereo

Outdoor areas

  • Balcony
  • Garden
  • Outdoor furniture

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smooth flooring in public areas
  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request)
  • Safe

Location highlights

  • In a village
  • Near a health/beauty spa
  • Near a hospital
  • Near the marina

Things to do

  • Birdwatching nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Horseback riding nearby
  • Jet skiing nearby
  • Kayaking nearby
  • Motor boating nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Swimming nearby
  • Water skiing nearby
  • Water tubing nearby
  • Whale watching nearby
  • Wildlife walks nearby
  • Windsurfing nearby

Safety features

  • No carbon monoxide detector or gas appliances (host has indicated there are no carbon monoxide detectors or gas appliances on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Deadbolt lock
  • Fire extinguisher
  • First aid kit

General

  • Garden
  • Housekeeping (on request)
  • Unit size: 1,000 square feet

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Rules

Occupancy is determined by the Guest Booking Agreement. It is not a venue for use by third party vendors or Non-Residents.
Guests shall comply with all statutes & ordinances of TCI island laws including the use, possession, production or sale of illegal drugs.
Guest must adhere to all rules and regulations including no smoking, noise, odours, disposal of refuse, pets, parking and use of common areas.

Pets

  • This property doesn't allow pets

Children and extra beds

  • Note from host: We will provide a complimentary crib or mattress.

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has indicated there are no carbon monoxide detectors or gas appliances on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 25

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Uber chic Caribbean Hideaway With Private Beach Access

Frequently asked questions

What's there to see around this villa?

This villa is located in Providenciales, just steps from Providenciales Beaches and Babalua Beach, and within a short walk of Princess Alexandra National Park. You'll also find Grace Bay Beach and Turtle Cove Marina within a short drive.

Is parking available on site at Idyllic Island Getaway, Private Beach Deck & Access?

No, this villa doesn't offer parking.

Is a spa located at this villa?

Spa services at the villa include massages.

Is this villa adjacent to a casino?

No, this villa is not connected to a casino.

Will I find an indoor pool at this villa?

No, this villa doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Idyllic Island Getaway, Private Beach Deck & Access?

This beachfront villa offers many amenities for couples such as a private pool, a private pool in some villas, as well as an outdoor pool.

Are there hot tubs at Idyllic Island Getaway, Private Beach Deck & Access?

No, this villa doesn't have a spa tub.

Does this villa include breakfast service?

No, this villa doesn't offer breakfast.

Will this villa allow pets to stay for free?

No, pets aren't allowed at this villa.

Are there connecting rooms at Idyllic Island Getaway, Private Beach Deck & Access?

No, there aren't connecting guestrooms at this villa.

What is the closest airport to this villa?

The closest major airport to this villa is Providenciales Intl. Airport (PLS), which is 3 mi away (9 minutes by car).

Are there rooms with balconies that I can book at Idyllic Island Getaway, Private Beach Deck & Access?

Yes, every villa at Idyllic Island Getaway, Private Beach Deck & Access comes with a balcony.

Idyllic Island Getaway, Private Beach Deck & Access Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 36 out of 44 reviews
Rating 8 - Good. 5 out of 44 reviews
Rating 6 - Okay. 2 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

9.6/10

Cleanliness

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
This is an excellent place to stay, good value, clean and the hosts were great. Would definitely go back.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, location
Loved we were created, shown around the property and even had drinks and homemade banana bread waiting for us. Also loved that there was a daily housekeeper
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, location, listing accuracy
Nice place and private.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
We had a wonderful week at Xanadu cottage. The welcome of rum punch and banana bread was a sign of the good things to come! We enjoyed the privacy and quiet location with steps to the private beach / sea access which had super snorkelling and a quiet place to relax. Daily housekeeping was a real treat and gave us the restful break we had hoped for. Linda and Simon were wonderful gracious hosts too, thank-you. We only wish we could have stayed longer.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Privacy was important for us and we were not disappointed in this regard. Awesome sun bathing (with or without your suits) either on the deck or on their private beach for 2 hours on either side of low tide (Tides app).Snorking is great about 300 ft in front of the property. Best done 4 hours before or after high tide as the water is clearer then The Island is a bit challenging to drive on with a multiplicity of unpainted and very tall speed bumps. Roundabouts instead of traffic lights does make the flow of traffic easier though.Pay attention at restaurants as gratuity is sometimes automatically added so tip accordingly. Overall, we thoroughly enjoyed our stay!!!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Heaven

Great stay and trip!
Stayed 5 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful beaches

Comfortable clean the deck was really nice.
Stayed 8 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Anniversary trip

We stayed at Xanadu for our anniversary and had a great stay. The staff is very nice. The private beach deck and plunge pool were great. Being able to walk to Rock House for lunch or dinner was also convenient.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Paradise

Incredible property, beautiful beaches, can’t wait till next time
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellence

Outstanding in every way!! Great staff, great property.
Stayed 8 nights in Feb 2025
Verified review

6/10 Okay

Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
While our room was clean on the interior, and all amenities were perfect in the villa, there were some surprises that we were not expecting from the property itself. When arriving at the villa, there was a huge pile of debris and trash, constriction material all over the drive and in the brush on both sides of the parking area. This theme continued throughout the property. After looking into the property a little, it seems the entire property has went up auction after the previous owner it seems abandoned the place. Staff, i am, sure is doing all that it can to keep up the space, but who knows what they now make as there is a lot less availability to rent out the main portion of the villa. The beach is not in fact a beach so much as a calming place to sit and view the ocean. It was rough but clear and beautiful. The location of the property was centrally located so we weren't far from anything. We rented a car which made island adventure epic!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

A week in paradise

As seasoned travellers, the Xanadu Cottage met and exceeded our expectations. The location, amenities and charming staff were exemplary. Highly recommend.
Stayed 8 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Heavenly Stay

Xanadu was the perfoct accomodation for our first visit to Provo. The amenities provided everything we could possibly need and many days we didn't even leave the property because we were so happy with the beach access and the pool. The staff was incredibly hospitable and friendly. I would absolutely stay here again!
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Stunning property.

We really enjoyed the Xanadu guest cottage and the private location separate from the big guest house. The private deck area and plunge pool were amazing. The cottage and surrounding landscape and outdoor areas were very clean and well maintained.
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Xanadu Delivered!

Had a wonderful time. Property is fantastic and in a great location. Enjoyed dining at Vita @ Rock House, at Da Conch Shack and made new friends dining outdoors at Mary’s Kitchen Blue Hills. Northwest point and Sapadilla beach were our favorites.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Anniversary trip

My husband and I were celebrating our 30th wedding anniversary. We had an amazing vacation. The Xanadu cottage staff was amazing and the view was incredible.
Stayed 7 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Pristine Hideway in Turks and Caicos

We just returned from Xanadu, an oasis like bungalow nestled in the pristine estate of Samsara. The ability to snorkel right of the beach was magnificent, as was having the gorgeous tennis court just a few feet away for early morning games. The staff were attentive and kind and we felt very well taken care of a Xanadu. We truly loved our trip to this cottage.
Stayed 6 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Stay at Xanadu!

My partner and I enjoyed a wonderful stay at Xanadu. The Xanadu Cottage is part of the larger Samsara property — all of which was beautifully maintained and situated along a private stretch of TCI’s gorgeous coastline. We were looked after by a warm housekeeping staff and our concierge, Rhiann, was attentive and beyond accommodating. Xanadu is close to grocery stores, fine restaurants and Grace Bay while still feeling very private and secluded. We would love to stay there again.
Stayed 7 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Extraordinary Experience!

If you DO NOT stay here in Turks & Caicos, you're making a mistake! The property is beautiful and from the time you arrive to leave you're treated like royalty. Food and drinks on arrival, staff is beyond friendly, drinks at checkout, and all the amenities you could need! This property is unlike anything else on Grace Bay as you have multiple options to utilize; personal beach, pools, day bed overlooking the ocean, outside bars, etc. Also Rock House is literally right next door and only a 2 minute walk. We walked their every night for dinner and sunset. I can't say enough great things about this trip and visit, we will be back! It is the best resort and value on the island!
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Guest Cottage with Amazing Staff

We stayed in the Xanadu Cottage at Samsara for 9 blissful days. The cottage sits on a larger property adjacent to the much larger Samsara Villa.The cottage is very comfortable and well appointed with a king sized bed in the airconditioned bedroom, a very nice bathroom, a large living area with a kitchen at one end and a beautiful private deck and plunge pool. And, there is a path down to a private beach hangout.All of that was wonderful but the real treat was the staff. Yamalli and team were very attentive while not being intrusive. They went out of their way to provide treats and guidance to us and generally made us feel special.If you stay here, I strongly recommend a rental car as restaurants and other island attractions are not within walking distance. There's a secure gated entrance and private parking to make that easy.And, finally, Linda provided us with solid directions and communication.We've stayed in many short term rentals and own one ourselves and can confidently recommend this cottage for a wonderful stay on Poividencailes.
Stayed 9 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful getaway

My wife and I just spent 6 days there and loved it! It is such a nice place. It isn't very big but it was all that we needed. We loved that it has a full-size kitchen. The weather was great (mid to upper 70's) so we could open the 2 double doors in the living room and see the beautiful plunge-pool area. Every day we would take the short walk (less than a minute) down to the lookout point where we could see the ocean. This guest house has some small beach access but the water is usually a little high to use that unless it is low tide. The cleaning ladies, especially Yamali, were wonderful. They asked us daily if we needed anything. Yamali greeted us at check-in with rum punch, fresh guacamole, and veggie plate and was there at checkout with morning cocktails. I love the location of this place. It only took about 10 minutes from the airport and only about 10 more minutes to all the cool restaurants and shops in Grace Bay. There is also a wonderful restaurant a short walk away called Rockhouse with a smaller more casual lower area called the Cave Bar. We can't wait to go stay at Xanadu again!
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, communication, listing accuracy

Beautiful but not necessarily accurate

This guest house is very lovely. The workers are kind but very present all day long as they walk behind the mini pool all day and look into your residence each time they pass by. I would not call this place private. It was uncomfortable and awkward the majority of the time. This guest house is above the staff laundry and kitchen working area that services the main house so you hear laundry all day long. They were even spray painting furniture and sanding deck chairs for the main house a lot of the time. Even if the sign on your door says “privacy please” they still knock and come in. There is AC but ONLY in the bedroom, however, it is very comfortable to have in the one room for sleeping. The living space is open air but the mosquitos are overwhelming. The refrigerator did not work and when we did inform the staff she did not seem to understand and simply smiled at us. We had to put everything in the freezer which ruined most of the food. The staff would kindly bring fruit and yogurt plates that seemed to be left overs from the main house. The “private beach” was very disappointing as it is a 10ft by 5ft sand area that can be accessed between 1pm to 4pm only as the high tide swallows it up. The water is nice but you must wear reef shoes to enter as the seabed is covered in sharp pieces and is not swimmable or walkable unless you have reef shoes. Over all, this place was adequate but you must have a car to get meals or travel to the beaches that are actually usable.
Stayed 5 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, location
Disliked: Communication

Xanadu was an excellent property!

Beautiful stay at Xanadu. This Cottage has everything a couple could need.. and is so well stocked! I think our biggest regret is that the hot tub listed was by error and there is no one to discuss any issues with on the property of Samara. There is no phone number to call for help or emergencies on the property. For example, on our last full day, Saturday, we were sitting on the lanai having our coffee. A gentleman pulled up in a truck (obvious pesticide company by the hoses and tanks. He pulled away but returned in 5-10 minutes and starting spraying all the trees by us without warning! Yet he was well protected in his gear! The 2 people there on most days, Nari and Wildeli were excellent and so sweet, but there is a language barrier. I thought the emails I sent to the “Concierge Team” were poorly handled with abrupt responses and never an apology for their listing being wrong, as there was no hot tub. The small infinity pool with jets was very nice and refreshing but we wasted 2 days trying to get the “heat turned on”. Further, it should be known there is no view of the Caribbean from the cottage and there are several stairs to access the cottage. Which for us was difficult after my knee surgery. And the walk down to the beach (which was breathtaking!) was difficult for us, as well. Overall, I’d go back to Xanadu in a heartbeat, knowing what I do know now. But, I’d be sure that my physical stamina was better and a hot tub was not needed for my therapy.
Stayed 8 nights in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness, location

Beautiful, great beach access, but Not ready to rent

Yamali and Wilma were extremely helpful and did a great job trying to make our stay incredible. We planned a secluded, quiet, and relaxing week at SamSara/Xanadu. We did not get that. We received an email stating the cottage path to the beach was unavailable due to construction. We were offered upgrades, access to beach cove/toys and tennis courts. Then we received a second email stating the work was completed and we would no longer be given any upgrades. Seemed odd to offer then take away. Upon check in on Monday, Oct 2nd, the temp in the cottage was 86 degrees. We contacted Yamali who had maintenance out quickly. Later that evening we realized the cottage did not have hot water. On Oct 3rd. The crew came out again. We were told the water heater had been replaced. Unfortunately, we still did not have hot water. On Oct 4th, day three without hot water it was fixed. We received an email stating “We do not have another one bed unit - we are not a hotel. We would like to provide access to a suite and hot shower.” No kitchen, just access to the suite for hot shower. Thankfully we did not have to shower in the suite. On Oct 5th the air conditioner was replaced as it never went below 76 degrees. We were under the impression that the work to the Villa had been completed, so we were surprised to find construction material, loud noises and men working early most mornings. Due to all the inconveniences I believe compensation is due.
Stayed 7 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
The service was impeccable and second to none! From the moment we arrived we were accommodated as royalty. The staff provides excellent service and the communication with the host is expeditious. The accommodation is romantic and the relative secluded beach is something from a romance novel! Bring mosquito repellent because they were a bit aggressive. However overall an experience you will not regret!!!
Stayed 4 nights in Jun 2026