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Quality Hotel and Conference Center

2.5 out of 5.0

Recent guest reviews

I would certainly stay again at this motel. The front desk clerk Nick was very kind, considerate, and very helpful. The manager was very nice and greeted me when I walked in the door. Ail and all I wish all the staff at every motel was like this one. Customer service is our number one priority.

We came to visit our son at the local college and other than a few minor issues which was resolved when the agent was told, we had a good visit. We will be back. The breakfast was pretty good (those bicuits were really good) and our room was on the 1st floor and easy to come and go. Don't know much more bout the hotel because we wanted to rest and before we went back home.

We enjoyed our stay! The staff makes this hotel! They were laughing and smiling the entire time we were there. The hotel seems older than most, but the staff is refreshing. We have stayed at other hotels that were newer, but the staff can make or break any deal. And this staff seems to be a fun little team. PS: There was a guy outside painting while we were there. This should help since we couldn't see the lines when we arrived. But it was looking good! Thanks

Decent place for under a hundred bucks. Had a continental breakfast bar that was average. Needs updated. Our room had water stains on the ceiling but was nice otherwise. The outdoor pool area looked pretty good with a nice patio area around it. I would stay here again if passing through town.

This hotel does not live up to the name "quality". The room was very musty and damp. Carpet dirty and torn. Bed was ok, but pillows small and lumpy. The tv reception was also poor. Bathrooms need to be refinished or replaced. In fact, the whole hotel could use a makeover! Unless you are desperate, do not stay here.

We stay here every year for our family reunion weekend. Usually it's tolerable, it is what it is but it seems the quality gets worse and worse every year. The hotel used to have a nice breakfast but it has even become substandard. Our room was very damp. The towels couldn't even dry out because the moisture in the room. The toilet was leaking too. My cousins room didn't have a sink that drained. Spider webs in another's room. The front desk staff was very nice and said she would report the problems to the owner. We have been coming here over 15 years for our reunion and the hotel has never been improved, just continually deteriorating... unfortunately hotel choices are limited in that area but all 6 families that stay have decided we will be looking for another place next year. I don't see it getting any better... And there is no way anyone should pay $100 a night at that hotel. Maybe $50 and that's stretching it...

Dirty carpet, outdated rooms and hallways. Cigarette smell. No elevator. Holes in the walls. This place must have been amazing in its heyday when it was a conference center, sadly those days are long past. If we hadn't driven so far, we would have gone somewhere else. We didn't even stay for the complimentary breakfast. I couldn't imagine how dirty the kitchen facilities were if the hallways and rooms were that bad. Ugh. Front desk guy was nice. Tried to talk us into a first floor room b/c of no elevator, but with a baseball tournament in town, we opted for the 2nd floor anyway. This place needs to be closed down, renovated-- anything would help.

I have stayed in several Quality Inns while traveling and this one should be closed down. This facility is extremely out dated.The bathrooms are small, the televisions volume kept going up and down, there is no elevator for handicapped individuals and there were a lot of sketchy people hanging out in front lobby,the parking lots selling things from out of trucks and in the lounge was more like a meeting place addicts. The staff was nice but it doesn't make up for the out dated hotel facilities. The ceiling in the bathrooms are extremely low and and falling in. I'm 5'3 and thought the ceilings were too low.The water was hot which was good but the long hallways and creepy hideaway entrances were scary. The carpet in the hotel is soiled , the lighting is dull and the hotel sits on top of a hill in the middle of no where. Bates Motel. Never again will we stay here ever!

Had a reservation for non smoking - found out the only rooms available were smoking. They REEKED of smoke. Horrific. The room we were assigned a number of multi legged creatures on the floor and on the bathroom walls. The common areas were ill kept - carpet had stains all through it - even in the "conference" area hallway - interior tiles were cracked. Outside, it was dark, literally - limited outdoor lighting made the parking lot hard to navigate and difficult to see. The parking lot definitely needed surface work as well. The lone staff person on duty was professional and polite. We did not spend the night.

This hotel is terrible. The guy at the front desk was very nice and and greeted us with a smile. But the quality of the room was bad. The bed was lumpy so I really didn't get a good night sleep , the pillows are small and flat ,there was a sound in the bathroom in the ceiling i was hoping for the better and the food is nasty and the dining room was hot. This hotel is over priced. It should be priced under $60. Im sorry. Please add some kid of protein for breakfast eggs but know bacon or sausage. We got on the highway hungry.

3350 Big Laurel Hwy Bluefield WV

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Quality Hotel and Conference Center is located within a 15-minute drive of Mercer Mall and Bluefield College. This 118-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour fitness center. Bluefield State College is also close to this Bluefield hotel.


Dining

Start your day off right with a free buffet breakfast offered each morning. Enjoy a bite to eat at Center Cafe, the hotel's onsite restaurant.


Rooms

The 118 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and free local calls. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests staying at Quality Hotel and Conference Center enjoy an outdoor pool, a 24-hour fitness center, and a sauna. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, 3 meeting rooms, and conference space.

Room options

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

48% of guests recommend this hotel

Total of 107 reviews