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Quality Hotel and Conference Center

2.5 out of 5.0

Recent guest reviews

Very much impressed with the front desk staff attitude this hotel is very neat and clean I have stayed here multiple times in the past and I would definitely stay year again and again manager has mentioned that there are working on updating in some area, my room on the second floor was excellent

I always try to find something positive about anything I do a review on so let me just say Anthony at the front desk tried his best and I appreciated his efforts. The room is disgusting. The carpeting needed replaced a very long time ago. Dirty with several holes. The place is almost empty yet they put me in a double bed room even though I reserved a king. It's one of the adjoining rooms and people were placed in the room next to me. Why? The TV has no guide so other than searching there is no clue to the channel lineup. The wifi only works if you take your laptop to the front desk. Anthony worked hard to try and get this working. Out of 5 stars I have to give this location 2 and that is only because of Anthony. This is my 2nd and last stay here

Was booked here through my company for two nights. Prompt check-in and check-out. I didn’t get a chance to try out the breakfast, but I’m sure it would have been fine. The place was perhaps a tad outdated, but my room was clean and well-kept. No issues with noise. Overall, a comfortable stay with no complaints. Would definitely recommend if needing to stay over-night in the area.

Stayed at this hotel several times while in Bluefield. It meets our needs with a good nights sleep, clean room and bathroom. Staff are very friendly and breakfast is breakfast. Have no reason not to stay at this location.

I would certainly stay again at this motel. The front desk clerk Nick was very kind, considerate, and very helpful. The manager was very nice and greeted me when I walked in the door. Ail and all I wish all the staff at every motel was like this one. Customer service is our number one priority.

We came to visit our son at the local college and other than a few minor issues which was resolved when the agent was told, we had a good visit. We will be back. The breakfast was pretty good (those bicuits were really good) and our room was on the 1st floor and easy to come and go. Don't know much more bout the hotel because we wanted to rest and before we went back home.

We enjoyed our stay! The staff makes this hotel! They were laughing and smiling the entire time we were there. The hotel seems older than most, but the staff is refreshing. We have stayed at other hotels that were newer, but the staff can make or break any deal. And this staff seems to be a fun little team. PS: There was a guy outside painting while we were there. This should help since we couldn't see the lines when we arrived. But it was looking good! Thanks

Decent place for under a hundred bucks. Had a continental breakfast bar that was average. Needs updated. Our room had water stains on the ceiling but was nice otherwise. The outdoor pool area looked pretty good with a nice patio area around it. I would stay here again if passing through town.

This hotel does not live up to the name "quality". The room was very musty and damp. Carpet dirty and torn. Bed was ok, but pillows small and lumpy. The tv reception was also poor. Bathrooms need to be refinished or replaced. In fact, the whole hotel could use a makeover! Unless you are desperate, do not stay here.

We stay here every year for our family reunion weekend. Usually it's tolerable, it is what it is but it seems the quality gets worse and worse every year. The hotel used to have a nice breakfast but it has even become substandard. Our room was very damp. The towels couldn't even dry out because the moisture in the room. The toilet was leaking too. My cousins room didn't have a sink that drained. Spider webs in another's room. The front desk staff was very nice and said she would report the problems to the owner. We have been coming here over 15 years for our reunion and the hotel has never been improved, just continually deteriorating... unfortunately hotel choices are limited in that area but all 6 families that stay have decided we will be looking for another place next year. I don't see it getting any better... And there is no way anyone should pay $100 a night at that hotel. Maybe $50 and that's stretching it...

3350 Big Laurel Hwy Bluefield WV

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Quality Hotel and Conference Center is located within a 15-minute drive of Mercer Mall and Bluefield College. This 118-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour fitness center. Bluefield State College is also close to this Bluefield hotel.


Start your day off right with a free buffet breakfast offered each morning. Enjoy a bite to eat at Center Cafe, the hotel's onsite restaurant.


The 118 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and free local calls. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.

Property features

Guests staying at Quality Hotel and Conference Center enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include 3 meeting rooms, conference space, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

48.0% of guests recommend this hotel

Total of 110 reviews