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Charlottetown Inn & Conference Centre

2.5 out of 5.0

Recent guest reviews

the furnishings are sparse and the floors shake a bit when you walk on them and its far from luxurious but hey -- I travel alot and this hotel does not pretend to be the Hilton, Fairmount etc so its a pleasant surprise when there are nice feature like a decent size bathroom. Front desk staff are nice, conference centre staff for meetings are amazing and so welcoming. Very practical and I feel good value for money.

Went there for a Ringuette tournament! Staff were great, food was great! No complaints! Kids loved the tunnel connecting the 2 motels together. Located close to anything you may need. Nothing but positive!

I booked a room with this location 4 months ago and last night was contacted and told that they had over booked rooms since July and every person was being contacted to let them know that they are not honouring their confirmation New name Charlottetown Convention Centre - wow what poor business skills their staff must have. Person I spoke to was cold as ice about the situation. Planned trip for July 1st 2017 Try and find a room now

This hotel has very friendly staff, a great included breakfast (which was VERY good) and is right near everything downtown; Within walking distance! Beautiful beaches near by as well. We stayed in an upgraded room with a full sized fridge and stove it was great to have even though our plans changed and we did not use it. Was a Very busy hotel probably based on the location and time of year but we enjoyed our stay. The hotel is in 2 parts so where we stayed was across the street but it was clean and nice. Would recommend this hotel for sure!

This was an unexpected and hurried trip to Charlottetown to see a friend who was very ill in hospital. We knew we needed a room but had no idea where to stay, so we called the hospital and they recommended the Best Western, just three minutes away. We found the hotel easily--more easily than we found the breakfast room next morning. This is a huge property, stretching on two sides of the road, connected by a tunnel. Our room with its two queen beds was all I needed it to be. As a bonus, I could sit on the bed and my feet would touch the floor. I hate those high beds I have to climb into. I did find the room a bit noisy all night long. Next time I would ask for a room away from the traffic on Grafton Street. The next morning we were a bit unsure where the breakfast room was, but figured it out without too much difficulty. I thought the breakfast was fine. I had bacon, eggs and a biscuit, but there were other choices. My companion found the coffee to be tepid and tasteless, when she preferred hot and strong. I was fine with my tea. What can go wrong with hot water and a tea bag? Check in and check out were both fast and easy. We even used the printer to print off a couple of documents. I would definitely stay there again. And by the way, the hospital is an easy 5 minutes away.

The lady that checked us in was very nice, very accommodating and a great representative for the company. The only negative was that when she advised us that our room was in the building across the street she didn't mention that there was a tunnel connecting the two under the busy street. The room was large and clean. The directional signage to the breakfast room was very confusing and poorly placed. The breakfast itself was dismal. Dried out cold eggs. Tasteless muffins. Bland coffee. I have stayed in BW properties in Europe and this one does not rate. Very disappointed with the food that they served.

One of the best locations in PEI for a hotel!! Huge place, even has an under ground tunnel with rooms across the street in a different building. Room was clean, looked nice, and the complimentary breakfast was the best I have ever had! (And I travel a lot!) We stayed here with a truck and horse trailer, and they could easily accommodate the need for a larger parking space. Went for a walk in the evening around the area, lots of stores, restaurants, mall, within minutes of walking, just a beautiful place!! Price of hotel room was also excellent. We would definitely stay here again!

We found our room, across Grafton Street, very clean and nice. PEI very crowded this time of year, so somewhat pricey. However, good location when weather is good, which it was for us. Three blocks from Victoria St., with its many pubs and eating establishments. Recommend Churchill's pub on Wednesday eves as they have a two for one curry deal which was very good. Canadiens are very polite when you attempt to cross the street to the main hotel, as they'll always stop for you. In the Winter main hotel might be best ?

I understand that we went during peak travel season, but for a room that is more than $200 a night, I had expected that at a minimum, housekeeping would come by and clean up the room. It would also be useful if they can leave us with enough towels for the 4 of us, rather than having us to run after them for towels. There was only 1 bath towel in the room when we arrived. Aside from that, the place seriously need renovation. The bathroom fan didn't work and with the rain and humidity, the damp umbrellas and raincoats did not dry overnight. The carpet was so caked with dirt that none of us would walk on it without shoes. There got to be better accommodation around town. My advice, look elsewhere.

First time staying at this hotel. The staff were super friendly and accommodating. Great location - walking distance to many downtown attractions. The rooms could use a facelift but the beds were comfy and the tv had children stations so we were happy! My favourite part of the stay was the delicious continental breakfast - it had everything you could think of and fun build your own stations. Great amenities for the price!

238 Grafton St Charlottetown PE

Charlottetown Inn & Conference Centre places you within a 5-minute walk of Province House National Historic Site of Canada and The Mack. This hotel has 143 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Confederation Centre of the Arts and St. Dunstan's Basilica are a short walk away.


Start your day off right with a free hot/cold buffet breakfast.


Charlottetown Inn & Conference Centre's 143 rooms are air-conditioned and provide refrigerators, coffee makers, and free local calls. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.

Property features

Guests staying at Charlottetown Inn & Conference Centre enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include 6 meeting rooms, conference space, and a 24-hour business center.

Room options

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Studio, 1 Queen Bed

Queen 1 | Sleeps 2

Suite, 1 King Bed

King 1 | Sleeps 4

Suite, 1 Queen Bed

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

44% of guests recommend this hotel

Total of 574 reviews