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Charlottetown Inn & Conference Centre

2.5 out of 5.0

Recent guest reviews

Location was great, walking distance to everything in Charlottetown. room was large and fairly open, very quiet. The free breakfast, plentiful parking and other amenities were a great plus ! Staff was very friendly and helpful.

I found this hotel to be a little bit outdated, and the rooms had a slightly stingy smell. It seemed clean enough and I had no major problems with the room (comfortable beds, decent shower pressure, etc...). It was within about 10-15 minutes walking distance to downtown (restaurants, bars, stores, etc...). Parking: There is a parking lot in front of the main building. Tip: Ask for a room in the main building (there is a building across the street with many rooms that we stayed in - had to walk across the street for breakfast or if we wanted to use the pool/fitness facilities (which we didn't) - the desk staff did say there's a tunnel but we didn't use it because it was nice out).

Location is fantastic. Close to things downtown like the Confederation center of the Arts. Staff was very friendly and helpful. Breakfast was good for what we needed. My complaints would be about the condition of things. It needs an up lift. Our bathroom was old looking. Wallpaper peeling, cracked tiles and the such. The room was nice but both my husband and I ended up with sore backs from the softness of the mattress. Some like soft mattresses, not for us.

The hotel has a good location as it is walking distance to downtown but we felt even allowing for this the room did not justify the price. We were in the seperate building across the street from the main building and on walking into the room it looked drab, and rather knocked around in some places. To have a glass of wine we had to use the throw away plastic ones from the bathroom . The housekeeping was not up to standard, the beds were shoddily madeup. The passage was not vacumed in the 24 hours we were there. Overall just disappointing, however reception were very helpful and efficient at the time of our checkin.

Not a bad stay at all. Room was fine for the one night we spent there. Breakfast in the morning was good, although as others have stated - if you are booked in a room on the Conference Center side you need to either walk across the street or use the tunnel... not a big deal! Rooms, and property in general, are getting quite dated. For anyone with long thick hair - this hotel had one of the best shower heads (good pressure) and hair dryers!!

Wanted a place where we could walk to concert location. This was great! Place is in need of upgrade, looks tired. Building was very warm but room AC kept room cool. Breakfast was so-so. Check in was friendly, courteous.

The room was hot when we walked in. I tried setting the A/C but it got hotter. Tried using the bathroom but the door would not close fully due to build up of paint on the door and jamb. We tried opening the window but no screens. Then there were the bugs crawling on the furniture, bed and hotel directory folders. That was enough! I grabbed luggage and headed to the front desk. I brought the directory folder with me to see if they could identify the bugs. I checked out and asked how to get the refund. I have traveled the world and stayed in boutique hotels, small hotels, large hotels, cruise ships and top tier resorts. It has been 40 years since I have seen anything this deplorable. Cal Fisher

Visited in early August, high season, but they charge plenty. $162 per night for a dingy room in the "Annex", which is across the busy street from the main building. The AC was noisy but you couldn't turn it off or else the musty air would kill you. Over 15 people parked lawn chairs on the grass under our window, and smoked and drank beer from early afternoon to past 9pm. The elevator didn't work one day. The breakfast room was packed, with vast quantities of so-so eggs and "turkey sausage" being inhaled. You had to elbow your way around. Not even a bottle of water in the fridge, for a "suite". Staff didn't seem much to care about anything. Look elsewhere.

Central location in downtown Charlottetown is an excellent base for seeing PEI. A bit pricey at up to $132 US per night, but the free breakfast has lots of options, though every day only scrambled eggs for vegetarians, and having a small kitchen means saving on restaurants. Pet friendly and free wifi. Check-in took too long, more than 15 minutes, and the staff showed too little concern about guest comfort. The kitchen, although it has a full refrigerator, stove, sink, and oven, lacks the gear to make it really usable. No cutting board, knives, colander, etc. Ridiculous reactions from the staff, who said there were no knives for "safety reasons." There was an electric tea kettle but it was so encrusted with minerals deposits and grime that we asked for a new one. Told they would have to go out and buy one, then we were given an old one that someone has used to heat soup and didn't clean. Inside was filthy and covered with bits of food. Front desk gave a half-hearted apology but didn't replace it.

This was a scheduled overnight stop on a motor coach tour of Maritime Canada from New York State, USA. Check-in and Check-out were coordinated by the tour operator. We were assigned rooms in the hotel's guest quarters across Grafton Street from the main hotel building. We entered the building from the parking lot at the rear, and were not favorably impressed by the overflowing trash containers standing an arm's length from the rear door. Once inside, though, we found the premises to be clean and comfortable in all respects. The hotel is located downtown, an easy walk from the popular Confedaration Centre of the Arts.

Room options

Standard Double Room, 2 Double Beds

Full 2 | Sleeps 4

Studio, 1 Queen Bed

Queen 1 | Sleeps 2

Suite, 1 King Bed

King 1 | Sleeps 4

Suite, 1 Queen Bed

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

44% of guests recommend this hotel

Total of 623 reviews