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Charlottetown Inn & Conference Centre

3.5 star property
Hotel connected to the convention center in Charlottetown with free parking

Choose dates to view prices

Photo gallery for Charlottetown Inn & Conference Centre

Lobby
Indoor pool
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Fitness studio
Renovated 1 Queen Bed Suite - Main Building | Private kitchen | Coffee/tea maker, electric kettle

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Place, Victoria Row
    ‪5 min walk‬
  • Place, Confederation Centre of the Arts
    ‪7 min walk‬
  • Place, Charlottetown Port
    ‪8 min walk‬
  • Airport, Charlottetown, PE (YYG)
    ‪9 min drive‬

Room options

View all photos for Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard 2 Queen Beds - Conference Centre

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 King Bed Suite - Main building

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Basic 1 Queen Bed Suite - Main building

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 1 King Bed - Main building

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 Queen Bed Studio - Conference Centre

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 2 Queen Beds - Conference Centre

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Basic 1 Queen Bed Studio - Conference Centre

  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 Queen Bed - Main Building

  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 Queen Bed Suite - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard 2 Double Bed - Main Building

  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 King Bed - Main Building

  • Sleeps 3
  • 1 King Bed

View all photos for Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard 1 Queen Bed - Main building

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Charlottetown

Located in Downtown Charlottetown, Charlottetown Inn & Conference Centre is within a 5-minute walk of sights such as St. Paul's Church and Public Archives and Records Office. This 3.5-star hotel has 143 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi. Centrally located in Charlottetown, the hotel is connected to the convention center, and a short walk from Province House National Historic Site of Canada and Historic Charlottetown Waterfront.

What's nearby

  • Confederation Court Mall - 3 min walk - 0.2 miles
  • Historic Charlottetown Waterfront - 5 min walk - 0.3 miles
  • Victoria Row - 5 min walk - 0.3 miles
  • Confederation Centre of the Arts - 7 min walk - 0.4 miles
  • Charlottetown Port - 8 min walk - 0.5 miles

Getting around

  • Charlottetown, PE (YYG) - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Pretzel Pint & Pickle - ‬7 min walk
  • ‪Receiver Coffee Co. The Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk

About this property

Charlottetown Inn & Conference Centre

Hotel connected to the convention center in Charlottetown with free parking
Guests of Charlottetown Inn & Conference Centre have access to an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include meeting rooms, express check-out, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 16 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per pet, per day
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 17 kids stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Are free cancellation options available at Charlottetown Inn & Conference Centre?

Charlottetown Inn & Conference Centre provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see around Charlottetown Inn & Conference Centre?

This hotel is situated in Downtown Charlottetown, just steps from Public Archives and Records Office, and within a 10-minute walk of Historic Charlottetown Waterfront and Victoria Row. You'll also find Confederation Centre of the Arts and Charlottetown Port less than a mile away.

Is parking available on site at Charlottetown Inn & Conference Centre?

Yes, uncovered self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Charlottetown Inn & Conference Centre include a casino at the property?

No, Charlottetown Inn & Conference Centre doesn't have a casino.

Will I find an indoor pool at Charlottetown Inn & Conference Centre?

Yes, this hotel has an indoor pool.

Is Charlottetown Inn & Conference Centre a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and free breakfast.

Are there hot tubs at Charlottetown Inn & Conference Centre?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Charlottetown Inn & Conference Centre have a restaurant with a breakfast menu?

Charlottetown Inn & Conference Centre offers free continental breakfast each morning though there is no restaurant.

Will Charlottetown Inn & Conference Centre allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Charlottetown Inn & Conference Centre for a fee of CAD 25 per pet, per day.

Are there connecting rooms at Charlottetown Inn & Conference Centre?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Charlottetown Inn & Conference Centre?

The closest major airport to Charlottetown Inn & Conference Centre is Charlottetown, PE (YYG), which is 4.3 mi away (10 minutes by car).

Are there rooms with balconies at Charlottetown Inn & Conference Centre?

No, there aren't any guestrooms with balconies at Charlottetown Inn & Conference Centre.

Charlottetown Inn & Conference Centre Reviews

Reviews

5.8
Rating 10 - Excellent. 222 out of 1494 reviews
Rating 8 - Good. 304 out of 1494 reviews
Rating 6 - Okay. 340 out of 1494 reviews
Rating 4 - Poor. 313 out of 1494 reviews
Rating 2 - Terrible. 315 out of 1494 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

William

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No ac in my room, smelt awful upon entering, no screen in window, very limited cable tv channels, awful tv remote controls half of the buttons didn’t work, couldn’t even switch the input on the tv because no buttons on it, so couldn’t use Xbox we brought for YouTube or Netflix, two of our friends stayed in their own rooms, one had no power in it or hot water, after only being told it had no heat, he payed before we got there on Expedia, they charged him double and said they didn’t get the payment, and our other friends room smelt awfully like mildew with wallpaper peeling back. Wouldn’t recommend to anyone, so not go here. You’ve been warned!
Stayed 2 nights in Oct 2025

2/10 Terrible

FREEMAN

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible service...noisy...dirty...out of date
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Stayed 1 night in Oct 2025

6/10 Okay

Waltraud, Alberta Beach

Stayed 3 nights in Oct 2025

6/10 Okay

Ashley

Traveled with partner
Liked: Staff & service
Hotel is being renovated which is good! Needs some updating. If you’re booking for location it’s great! We were able to walk everywhere! Staff are very friendly
Stayed 2 nights in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Tinalynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation time

Room was for the most clean..lots of cobwebs..the paint is peeling in the bathroom but they are under renovations, so that should be cleaned up soon. Beds were cozy and comfortable pillows awesome. Hot water took forever to come up in the shower.. didn't show up in the sink tap. Window was broken didn't open and when we tried it was a struggle to close. Air conditioning was not circulating the best stayed at 20 in the room was hoping for a bit cooler but was okay to sleep. Plenty of parking. Staff were friendly. No view from the window but not a big deal. Bar fridge was good, tv worked fine, lots of room to walk around, tub plug was stuck closed had to put something underneath it to keep it open to drain water. Long walk to elevator for my mom she's unstable..stairs were a lot. Pool was warm and lots of towels there, don't think it's been cleaned in awhile though lots of weird fluffy floaties. Breakfast was good had a variety of items toast, bagels and waffles. Juices,coffee (was good)cereal and fruit, yogurts..teas.
Stayed 2 nights in Oct 2025

2/10 Terrible

Sarah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cockroaches in the bathroom
Stayed 1 night in Oct 2025

10/10 Excellent

Hung Tak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Hung Tak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Ed

Liked: Staff & service
Did not have breakfast No heat control
Stayed 1 night in Oct 2025

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under renovation at the time of my stay.Going to be real nice when they finish.
Stayed 1 night in Sep 2025

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place under construction but all things were working well Good pool Good breakfast Easy parking Very friendly staff
Stayed 1 night in Oct 2025

6/10 Okay

david

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant in hotel was very nice had dinner and breakfast when I stayed
Stayed 1 night in Sep 2025

6/10 Okay

Sonia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel en rénovation,nous avons pris une chambre rénovée mais la seule différence était que le tapis avait été enlevé. Le lit était très inconfortable. Déjeuner avec pain, bagel gaufre ,très ordinaire.
Stayed 2 nights in Oct 2025

10/10 Excellent

Fidele

Stayed 1 night in Oct 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities
Good value close to downtown. Has a pool and is being renovated.
Stayed 1 night in Oct 2025

4/10 Poor

Ginette

Traveled with family
Disliked: Property conditions & facilities
The hotel was "under a reno". Obvious areas construction related were seen, but there were things that were a concern in our room. It is definitely an older facility in much need of updating. No issue with staff though, and breakfast was pretty typical.
Stayed 1 night in Oct 2025

6/10 Okay

Allan

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Room was just average and a lot of renovations going on. Had a smell throughout the hotel. Was ok for a night to rest your head. Breakfast was just minimal.
Stayed 2 nights in Oct 2025

6/10 Okay

Kendra

Traveled with family
Liked: Cleanliness, staff & service
The area is right downtown Charlottetown so is very safe.
Stayed 2 nights in Oct 2025

4/10 Poor

Charles-hubert

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Humide Bouffe fad
Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very inexpensive, has a pool and free breakfast (with limited options) and it's right down town! Loved it!
Stayed 2 nights in Oct 2025

8/10 Good

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking! Loved the location! Great staff!
Stayed 1 night in Sep 2025

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