Charlottetown Inn & Conference Centre

3.5 star property
Pet-friendly hotel with free breakfast connected to the convention center in Charlottetown

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Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
Renovated 1 Queen Bed - Main Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Lobby
Renovated 1 Queen Bed Suite - Main Building | Private kitchen | Coffee/tea maker, electric kettle
Property entrance

Reviews

5.8 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet friendly
  • Pool

Explore the area

View in a map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Place, Victoria Row
    ‪5 min walk‬
  • Place, Confederation Centre of the Arts
    ‪7 min walk‬
  • Place, Charlottetown Port
    ‪8 min walk‬
  • Airport, Charlottetown, PE (YYG)
    ‪9 min drive‬

Room options

Standard 2 Queen Beds - Conference Centre

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Renovated 1 King Bed Suite - Main building

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Basic 1 Queen Bed Suite - Main building

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 1 King Bed - Main building

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Renovated 1 Queen Bed Studio - Conference Centre

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

Renovated 2 Queen Beds - Conference Centre

  • Sleeps 4
  • 2 Queen Beds

Basic 1 Queen Bed Studio - Conference Centre

  • Sleeps 2
  • 1 Queen Bed

Renovated 1 Queen Bed - Main Building

  • Sleeps 2
  • 1 Queen Bed

Renovated 1 Queen Bed Suite - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 2 Double Bed - Main Building

  • Sleeps 4
  • 2 Double Beds

Renovated 1 King Bed - Main Building

  • Sleeps 3
  • 1 King Bed

Standard 1 Queen Bed - Main building

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Charlottetown

Located in Downtown Charlottetown, Charlottetown Inn & Conference Centre is within a 5-minute walk of sights such as St. Paul's Church and Public Archives and Records Office. This 3.5-star hotel has 143 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi. Centrally located in Charlottetown, the hotel is connected to the convention center, and a short walk from Province House National Historic Site of Canada and The Mack.

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.3 miles
  • Victoria Row - 5 min walk - 0.3 miles
  • St. Dunstan's Basilica - 5 min walk - 0.3 miles
  • Confederation Centre of the Arts - 7 min walk - 0.4 miles
  • Charlottetown Port - 8 min walk - 0.5 miles

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. The Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk
  • ‪Moe’s Latte - ‬3 min walk

About this property

Charlottetown Inn & Conference Centre

Pet-friendly hotel with free breakfast connected to the convention center in Charlottetown
Guests of Charlottetown Inn & Conference Centre have access to an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include meeting rooms, express check-out, and laundry facilities.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 7 2025 to December 7 2025 (dates subject to change):
  • Meeting facilities
The property will be renovating from April 16 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per pet, per day
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 17 kids stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Are free cancellation options available at Charlottetown Inn & Conference Centre?

Charlottetown Inn & Conference Centre provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see around Charlottetown Inn & Conference Centre?

This hotel is situated in Downtown Charlottetown, just steps from Public Archives and Records Office, and within a 10-minute walk of Historic Charlottetown Waterfront and Victoria Row. You'll also find Confederation Centre of the Arts and Charlottetown Port less than a mile away.

Is there parking available at Charlottetown Inn & Conference Centre?

Yes, uncovered self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Charlottetown Inn & Conference Centre include a casino at the property?

No, Charlottetown Inn & Conference Centre doesn't have a casino.

Will I find an indoor pool at Charlottetown Inn & Conference Centre?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Charlottetown Inn & Conference Centre?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as an indoor pool.

Does Charlottetown Inn & Conference Centre have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Charlottetown Inn & Conference Centre have a restaurant with a breakfast menu?

Charlottetown Inn & Conference Centre offers free continental breakfast each morning though there is no restaurant.

Will Charlottetown Inn & Conference Centre allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Charlottetown Inn & Conference Centre for a fee of CAD 25 per pet, per day.

Does Charlottetown Inn & Conference Centre have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Charlottetown Inn & Conference Centre?

The closest major airport to Charlottetown Inn & Conference Centre is Charlottetown, PE (YYG), which is 4 mi away (12 minutes by car).

Are there rooms with balconies at Charlottetown Inn & Conference Centre?

No, there aren't any guestrooms with balconies at Charlottetown Inn & Conference Centre.

Charlottetown Inn & Conference Centre Reviews

Reviews

5.8
Rating 10 - Excellent. 212 out of 1469 reviews
Rating 8 - Good. 295 out of 1469 reviews
Rating 6 - Okay. 336 out of 1469 reviews
Rating 4 - Poor. 312 out of 1469 reviews
Rating 2 - Terrible. 314 out of 1469 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Belinda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Louise

Traveled with partner
Liked: Amenities
Everything is in walking distance. Great location. This hotel is in renovation so it can be noisy during the day.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jerome

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice
Stayed 1 night in Sep 2025

6/10 Okay

Stephanie

Stayed 2 nights in Sep 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Brittany

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Close to downtown Charlottetown but a bit out dated. The breakfast is not great. Good location though.
Stayed 2 nights in Sep 2025

4/10 Poor

TODD

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For 400.00 and under construction not worth the price! Sorry won’t be back!
Stayed 1 night in Sep 2025

6/10 Okay

Cheryl

Stayed 2 nights in Sep 2025

4/10 Poor

Margaret

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed in " newly renovated room" cant imagine one that wasnt. No protein available at breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Byron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 1 night in Sep 2025

4/10 Poor

Wendy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We knew the place was under construction, but we were there for 2 days, room was not cleaned and no fresh towels during our stay. Laundry facilities on site, only half the machines were working and I was told they were operated by a third party, regardless, you should notify them when they don’t work.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Modupeola

Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient and fit for purpose, staff were courteous, overall a great stay.
Stayed 5 nights in Sep 2025

6/10 Okay

Tom

Disliked: Cleanliness, property conditions & facilities
They are currently under renovation, and it needs it.
Stayed 1 night in Sep 2025

10/10 Excellent

Dianne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were very friendly & helpful, breakfast was good, was close to shopping and waterfront.
Stayed 2 nights in Sep 2025

8/10 Good

Darrel

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Guy, Ottawa

Liked: Staff & service
Stayed 3 nights in Sep 2025

4/10 Poor

Mark

Traveled with partner
Foundl a roach in the shower
Stayed 2 nights in Sep 2025

6/10 Okay

Aidan

Stayed 1 night in Sep 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Suited our Needs!

The Charlottetown Conference Centre was perfectly suited to attending our show Anne & Gilbert, The Musical. It was centrally located and near to downtown. Clean but allot of summer/renovation work taking place. Included breakfast was good and overall this location met our needs. We would return in the future.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the property is under renovation our room wasnot yet renovatred... HOWEVER... it was till still very good. If that unrenovated room is any indication of what's to come... WOW
Stayed 1 night in Sep 2025

2/10 Terrible

Helene

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Shaylin

Disliked: Cleanliness, staff & service, property conditions & facilities
I would say they are able to accept guests based on their location but it's not Canadian standard accommodations and they would do best shutting it all down and tearing it down or doing a massive overhaul. they seem to be taking their sweet time perhaps they have permission? I wouldn't recommend it to my dog.
Stayed 1 night in Sep 2025