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Charlottetown Inn & Conference Centre

3.5 star property
Eco-certified hotel with free breakfast connected to the convention center in Charlottetown

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Photo gallery for Charlottetown Inn & Conference Centre

Renovated Queen Suite- Main Building | Private kitchen | Coffee/tea maker, electric kettle
Indoor pool
RENOVATED 1 QUEEN-MAIN BUILDING | 1 bedroom, premium bedding, in-room safe, blackout drapes
Lobby
Property entrance

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Historic Charlottetown Waterfront
    ‪5 min walk‬
  • Confederation Centre of the Arts
    ‪7 min walk‬
  • Charlottetown Port
    ‪8 min walk‬
  • Charlottetown, PE (YYG)
    ‪9 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building | 1 bedroom, premium bedding, in-room safe, blackout drapes

Renovated Standard 2 Queen beds - North building

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 Queen Bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 King Bed

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated Queen Suite- Main Building

Renovated Queen Suite- Main Building | 1 bedroom, premium bedding, in-room safe, blackout drapes

Renovated Queen Suite- Main Building

  • Sleeps 2
  • 1 Queen Bed

View all photos for Unrenovated Queen Studio- North Building

Unrenovated Queen Studio- North Building | 1 bedroom, premium bedding, in-room safe, blackout drapes

Unrenovated Queen Studio- North Building

  • Sleeps 2
  • 1 Queen Bed

View all photos for RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING | 1 bedroom, premium bedding, in-room safe, blackout drapes

RENOVATED 1 QUEEN-MAIN BUILDING

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated Deluxe Studio- North Building

Renovated Deluxe Studio- North Building | 1 bedroom, premium bedding, in-room safe, blackout drapes

Renovated Deluxe Studio- North Building

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Charlottetown

Located in Downtown Charlottetown, Charlottetown Inn & Conference Centre is within a 5-minute walk of sights such as Historic Charlottetown Waterfront and St. Paul's Church. This 3.5-star hotel has 143 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi. Centrally located in Charlottetown, the hotel is connected to the convention center, and a short walk from Public Archives and Records Office and Province House National Historic Site of Canada.

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.3 miles
  • Victoria Row - 5 min walk - 0.3 miles
  • Confederation Centre of the Arts - 7 min walk - 0.4 miles
  • Charlottetown Port - 8 min walk - 0.5 miles
  • Red Shores Racetrack and Casino - 16 min walk - 0.9 miles

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. the Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel with free breakfast connected to the convention center in Charlottetown
Guests of Charlottetown Inn & Conference Centre have access to an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 16 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per day
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 17 kids stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Are free cancellation options available at Charlottetown Inn & Conference Centre?

Charlottetown Inn & Conference Centre provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see around Charlottetown Inn & Conference Centre?

This hotel is situated in Downtown Charlottetown, just steps from St. Paul's Church and Public Archives and Records Office, and within a short walk of Historic Charlottetown Waterfront. You'll also find Victoria Row and Confederation Centre of the Arts less than a mile away.

Is there parking available at Charlottetown Inn & Conference Centre?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Charlottetown Inn & Conference Centre include a casino at the property?

No, Charlottetown Inn & Conference Centre doesn't have a casino.

Will I find an indoor pool at Charlottetown Inn & Conference Centre?

Yes, this hotel has an indoor pool.

Is Charlottetown Inn & Conference Centre good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as an indoor pool.

Are there hot tubs at Charlottetown Inn & Conference Centre?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Charlottetown Inn & Conference Centre have a restaurant with a breakfast menu?

Charlottetown Inn & Conference Centre offers free continental breakfast each morning though there is no restaurant.

Will Charlottetown Inn & Conference Centre allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Charlottetown Inn & Conference Centre for a fee of CAD 25 per accommodation, per day.

Are there connecting rooms at Charlottetown Inn & Conference Centre?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Charlottetown Inn & Conference Centre?

The closest major airport to Charlottetown Inn & Conference Centre is Charlottetown, PE (YYG), which is 4 mi away (12 minutes by car).

Can I book a room with a balcony at Charlottetown Inn & Conference Centre?

No, there aren't any guestrooms with balconies at Charlottetown Inn & Conference Centre.

Does Charlottetown Inn & Conference Centre host weddings?

There are wedding services available at Charlottetown Inn & Conference Centre if that's in your vacation plans.

Charlottetown Inn & Conference Centre Reviews

Reviews

5.2
Rating 10 - Excellent. 165 out of 1462 reviews
Rating 8 - Good. 243 out of 1462 reviews
Rating 6 - Okay. 298 out of 1462 reviews
Rating 4 - Poor. 338 out of 1462 reviews
Rating 2 - Terrible. 418 out of 1462 reviews

5.4/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

4.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Marva

Liked: Staff & service
It was ok
Stayed 2 nights in Apr 2025

8/10 Good

Julie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Wasnt aware the property is under construction for renovations. The hallways, underground tunnel were filthy. As expected for a place under construction. However the room was very clean and quiet. The staff were very friendly. Convenient location. Even with the construction, would still recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!
Stayed 2 nights in Mar 2025

8/10 Good

Gina Alexandra

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to Holland College. Staff is very helpful and kind.
Stayed 3 nights in Mar 2025

4/10 Poor

Montana

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was nice and clean but unfortunately upon arrival the hotel lobby and hotel smelled like strong weed, I was woken up at 3am to people across the hall outside fighting , front desk did come and tell them to quiet down but it continued on.
Stayed 1 night in Mar 2025

4/10 Poor

Ayden

Disliked: Staff & service, property conditions & facilities
Overall, the stay was fine if you are staying for a night and are not going to be in the room for long. Upon inspecting the room, the shower rod was pulled off the wall and about to come down, lots of bugs in the bathroom, the shower handle was about to be broken off the wall and the lock swing bar to the door was broken off, and you were only able to lock the door if placed correctly.
Stayed 1 night in Mar 2025

8/10 Good

Sonia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
🤗Everything it was good quiet ,it just few things I was disappointed. The hair dryers it wasn’t work 👎👎 and the shower 🚿 it wasn’t work well even they are on renovation make sure the room all good before to give to clients . 😓
Stayed 1 night in Mar 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service
Basic clean hotel with a few things that are getting to the end of their lifespan. Would stay here again as the gym was excellent and the pool was a nice warm temperature.
Stayed 1 night in Mar 2025

10/10 Excellent

Tanya

Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and wonderful staff!
Stayed 5 nights in Mar 2025

2/10 Terrible

Mohsin

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Very terrible experience. Booked this hotel because my kids wants to enjoy in Pool but they didn’t go because this hotel is awful.. Small Flies in the room.. asked them to change the room… even in free I wouldn’t stay there..
Stayed 1 night in Mar 2025

10/10 Excellent

Dava

Liked: Cleanliness, staff & service
Great
Stayed 3 nights in Feb 2025

10/10 Excellent

Parinkumar

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good
Stayed 1 night in Mar 2025

8/10 Good

Lori

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service
Hotel is under construction. Which is good.Staff were veryhelpful
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice inn

Very friendly staff and great check in
Stayed 2 nights in Mar 2025

4/10 Poor

Aniketbhai

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room was decent. But the washroom was stinky.the property was renovating.
Stayed 2 nights in Mar 2025

4/10 Poor

lauretta

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

3 senior ladies in a construction zone.

When we arrived they told us we were getting a newly renovated room. When we entered the room we soon realized that she meant it was just painted that day and the room wasn’t even cleaned from the dust of sanding it before they painted. The fumes were very strong it took my breath away. I’m asthmatic. I called the front desk and she gave us another room. It was better but still had the smell of paint fumes. When we first got there we asked about the pool. She told us that it was open. When we went to go for a swim the pool had brown grime along the edges and there was things floating on the top of the water. The water had a terrible smell as well. The whole building was a construction zone. There was no mention of this on the web site. It was very not such and the tv in the next room was very loud. Late at night around 2am there was a lot of noise from people partying. Not at good stay at all.
Stayed 1 night in Mar 2025

4/10 Poor

Zoe

Liked: Cleanliness
There was a group of hound adults on my floor (room 167) screaming and partying until 5 am and nothing was done. A mom in one of the adjacent rooms asked them to keep it down at 2:30 because she had kids sleeping, and around 5 I heard a man yelling at them to be quiet but otherwise nothing was done, and that was my entire night stay, just loud partying yelling people. I mentioned it the next morning to the front desk but was just told it was st Patrick’s weekend so people were going to be loud. Really upset.
Stayed 1 night in Mar 2025

4/10 Poor

Sandra

Disliked: Staff & service, property conditions & facilities
The hotel is shabby and has obvious repairs not made to it. Breakfast was minimum effort put into it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matt

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay the rooms were a little dated and our toilet wasn’t bolted down but overall our family enjoyed the stay and really enjoyed the pool!!
Stayed 3 nights in Mar 2025

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay was good, staff very helpful, only air conditioning wasn’t working so warm and no bath tub ..
Stayed 1 night in Mar 2025

6/10 Okay

Moira

Traveled with partner
It was an economical choice. It is currently undergoing much needed réservations. The staff were friendly, The shower worked well.
Stayed 1 night in Mar 2025

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Alynn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. When we were leaving we were already checked out for about an hour and realized that our son didnt have his favorite crash car so we went back and the staf at the desk was very nice and had someone go chech the room. It was under the bed. I will definitely be booking there for our next trip up.
Stayed 2 nights in Mar 2025

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