Courtyard by Marriott Basel4.0 out of 5.0
Recent guest reviews
I've been loyal to Marriott as a business traveller and recently stayed here... so it turns out that unlike every other Marriott I've stayed in as a platinum member this one charges you breakfast. It would have been nice to know that from the start - instead of being told that they have to charge because they don't have an exec. lounge. hey neither does any other courtyard.
very convenient , easy to reach, I have everything I need, I can ask what need. Staff are really nice :D Im so happy. Compare to other hotels in Switzerland, I will always come here again. The price is affordable for the qualities, performances, services by Marriot. Amazing
I've stayed here for 2 days during the summer for my job. I can say that overall hotel is fairly good. Here also stayed another crews from another airlines. The staff at the reception was very nice to us, they offered us a breakfast although it was already finished at the time of our arrival. Rooms are spacious and modern with all expectional facilities. Internet was working fine (watching youtube and online movies was working perfect). Although hotel has a nice spa and pool, it was not included in a price for normal room. The extra charge was quite expensive so I did not use it. I found that dissapointing, since this is the first time I have expirienced that pool and spa was not included in the package which my company paid for me. The location of this hotel is not so good, like I have written in my title - industrial area. To be alittle positive about that, you can consider the train station which is 10' walking distance away. There you can probably take some public transport to reach Basel Center.
I've stayed in this hotel for 2-3 nights, probably 5 times in the past year while working in Basel. As other reviews point out, this hotel is in a more industrial location away from Basel city center, but this is clearly seen if you just look at the map before booking. I have never experienced any "factory pollution" as one reviewer wrote. Emissions standards in Switzerland are some of the strictest, and there is retail and housing near the hotel. You will not be subject to "chemical pollution". On the contrary, the hotel is very quiet. There is a train station about 10 minute walk away, and they provide a mobility pass which allows you transit all over the general area via train, bus, tram. I use this often as taxi fares in Switzerland mirror those you will pay in London or Norway. The rooms are very large(American) compared to what you will find in the area. You will not find a comparable sized room anywhere near Basel for the price. They have nice large bathrooms, closets, ironing boards(very uncommon in Europe), and larger TV's that you will usually find. The hotel restaurant is good, and I have had many dinners, breakfasts, etc. The staff everywhere is always friendly, professional, and accommodating. My last stay however will be my last because it seems they have replaced their mattresses with very firm newer ones. I had 3 sleepless nights and woke up feeling like I had slept on the floor. I tried 2 rooms, 1 with a King, 1 with double beds. Both were bad. I asked the desk attendant upon check out if they had changed their beds and she informed me that they recently had. It is sad that I will not be able to stay here again. I will be curious to hear what my many company colleagues thoughts are that stay here as well after their next stay here.
This is a nice hotel but the area is terrible. There is a chemical factory outside running 24x7 polluting the air. The air quality is questionable. Nice, helpful staff. Nice rooms. But don't open the windows.
As a frequent traveler and a longtime Marriott Platinum member my group was let down with this property. It is away from town in a foreboding, industrial area. The rooms were worn and of cheap furnishings. No breakfast included for Lifetime Platinum status. The lobby is nice and the personel were friendly.
This hotel is overpriced and overrated. Your Marriott Rewards status doesn't seem to mean nothing. I'm a Gold member and had an opportunity to leave a day early because I finished my job in the area. When I contacted the hotel at noontime to check out a day early they said (reservation supervisor) I would have to pay for the following night. First time I've been advised this since being a Marriott Rewards for over 15 years. Also don't bother to buy what they claim is Starbucks coffee. It is definitely not! I will not return to that hotel and won't recommend it either.
Spacious room, very clean. Friendly personnel. Good food , both for breakfast and lunch/dinner at restaurant. Next to Aqua Basilea - if you want pool or so. Good price. Minus - you pay extra for parking, but at least you have one.
The friendly staff checked us in fairly quickly. Our room was dark and very basic, considering the price. The bed was relatively comfortable with non-feather pillows (allergy sufferers thank you!). Each side of bed had a power outlet--perfect for charging devices at bedside. There was a mini-fridge in the room. The shower (only) had some mold; it could use a good scrubbing from housekeeping. The water pressure was good and the hot water stayed hot throughout the duration of the shower. The magnifying mirror was a nice touch. The free WiFi worked well. Parking here is an outrageous 24 CHR per day, whether parked in the garage or their open-air lot with not even special security for that price. I might first check what's available elsewhere before staying here again.
This hotel is located in Basel. If you want to spend 4 days in Switzerland and do sightseeing to visit jungfrau or my titilis or Lucerne this hotel is very very far. What everyone misses while booking this hotel is the distance just from Basel sbb train station. One has to spend 20-30 minutes depending on train timing to get to Basel sbb. Once at Basel sbb is where one can take the train to Lucerne or Interlaken or bern. The train or walk to tram streets are trough a a parking lot, shady and in an industrial area. It's very creepy! Now in terms of service it's even worse. No one cares about the customers, they are very rude and don't care for anything. The room service is even worse. They don't refill the coffee machine the coffee creamer is old and the sugars are never stocked. The room service doesn't provide towels, and replenishes coffee tea. Now for the food. Switzerland is a very expensive place. This place does not have a cooking kitchen. They depend on their restaurant for food. I travelled with a 3 year old. They do not warm milk, stock fruits or entertain any requests. Especially if you are traveling with a family, I would say don't stay here.
Courtyard by Marriott Basel places you next to Aquabasilea and within a few miles (5 km) of other popular attractions like Augusta Raurica. This 175-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool. St. Jakob-Park is also a short drive away.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.
All of Courtyard by Marriott Basel's 175 air-conditioned rooms provide microwaves, refrigerators, and minibars. 30-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include coffee makers, safes, and ironing boards.
Courtyard by Marriott Basel features a full-service spa, an indoor pool, and a health club. Self parking is offered for CHF 24 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a spa tub, free WiFi in public areas, and 6 meeting rooms.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 324 reviews