Vienna House Andel’s Prague4.5 out of 5.0
Recent guest reviews
Loved this hotel. Location was perfect. Public tram at doorstep. Breakfast was fabulous, and the room was gorgeous as well. Staff was incredibly accommodating. I would love to return . Multiple easy restaurabts?and pubs walking distance if you're tired after long day
We stayed at this hotel during our tour for 2 nights. Nice central location; accessible to many shops and public transportation . Great for walking throughout the city. Food was good; breakfast was a good variety of local cuisines.. Staff was friendly. Rooms were comfortable also.
nice hotel , good breakfast, rooms are a bit small, decent ambience, clean rooms, good room service. all in all a very good stay, a huge mall near by, lot of breweries nearby, good food joints nearby.
The hotel looks modern and very nice. Room was spacious and nicely design. Comfortable bed and has nespresso machine inroom. You have coffee machine and tea making facility near the elevator at each floor as well. The bfast has big selection and good quality. Can be bit busy sometimes due to tour group. Good hospitality and service overall. It is close to a shopping mall....handy if you need to buy something. There is big supermarket tesco in the mall. Lots of choices of restaurant nearby. There are metro and tram nearby with frequent service. Or you can walk to the city center...bout 30 minutes but it is all scenic and touristy walk. Close by to the river and the weekend market. Should visit the market if you there during the weekend. Reasonable price. Definitely recommended.
Very efficient checking in. Clean airy room with flat screen TV, free WiFi, safe, mini fridge and coffee maker. Bathroom very clean with separate bathtub, shower cubicle, and toilet, underfloor heating. There is only one hook to hang bath towel and it is away from the shower cubicle! Flickering fluorescent light could not be fixed! I cannot accept that. It only needs to replace a couple of components to fix it. One of the 4 computer terminals off the Reception does not work but staff did nothing to place a sign over the terminal or switched the power off. Minor faults but can be improved! Breakfast served is good except the toaster is hiding in a corner and not accessible. Overall - a good clean place to stay and a supermarket across the road with Food Court!
Check in was very easy, we were offered water as well., which was very nice and welcoming. The Superior room was fantastic with quality laminate flooring. The bathroom had toilet and shower in separate enclosures. The bathroom had underfloor heating and was super clean. There was free coffee pods in the room. There was fridge and a hot plate. The TV was flat screen and big. We really enjoyed our stay. The members of the staff were super good. Tram and metro stops are within 100 meters. We definitely recommend it.
We stayed in this hotel as part of a tour, it's close to a supermarket & shops, there was a small lip on the entry to our room which we found odd. The room had basic decor but the bathroom was refurbished. There was a DVD player, good air condirioning, a safe & mini fridge but things were barely cold after 24hrs in the fridge. Free unsecured WiFi. We had a meal in the breakfast area on the night we arrived but the following night we wete told the only restaurant was on the ground floor & it was more just a bar with 4 or 5 tables & outdoor seating with a limited menu. Breakfast was good, with a large selection of food. A average hotel.
We were surprised by the friendly service, the front desk even sold us the tram tickets and gave us instructions on which one to take. She also gave a small backpack with crayons and coloring book to our son which made him very happy. The room was big with a kitchenette and accommodated 2 comfortable beds and a roll over bed. The breakfast was included with the room and it had a huge selection of pastries, bread, fruits, cereal, teas etc. It was a very clean hotel and definitely a great place to stay. It's about 15 minutes from the old town.
We chose this hotel during a business trip to Prague since it was close to the company we were visiting. It was a great choice; the front desk staff were extremely patient, friendly and helpful which was especially important given that this was our first trip to Prague. Rooms were quiet, modern, clean and comfortable, and the breakfast was excellent with lots of choices. The hotel is convenient to local transportation and good restaurants. Internet was free and the co-located fitness center was available to guests. I would certainly stay here again.
I was on a business trip in Prague. And the hotel was chosen by the company. But, OMG, how lucky i was. I liked everything in the hotel: a very warm welcome, the friendliness of the staff on all levels, a very impressive selection of breakfast items of the highest quality, a comfortable room with this HUGE windows.....Everything was fine. But what absolutely blew my mind happened after I left th hotel. The thing is I can't live without music. And my earphones mean the world to me. On the day I was leaving Vienna House I had a terrible headache. I couldn't listen to the music and it was only the next day, when I was in Germany, I have discovered, that my earphones are missing. I had no idea where I lost them. And it happened to be my the second pair of missing earphones in one month..... After a couple of days I received an email from the Vienna House asking for the feedback about my stay there. I really had no time to reply . And in a week, after i got back home I received the second request. I filled the form and left a note in the "comments" section, telling them that I don't believe in miracles, but I thought that I had left my earphones in the hotel, right there on the bed.... To my greatest surprise I got a reply from the hotel! They told me that my earphones were there and that they would send ti to me! And guess what?! In a week I have received a package with my earphones and a really sweet HANDWRITTEN message from the manager! Can you believe it??? !! This is what I call a true HOSPITALITY!!! Bravo, Vienna House!!!
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 2060 reviews