Hotel Tyl

In short - Incomprehensible to me how this Hotel got such a high reviews. In my opinion, There is nothing in this Hotel that a 4 stars hotel should have, barely 3 – I felt like I fell to a tourist trap, friendly English-speaking receptionists, but most of them won't do what they need or asked to do, comfortable bed but horrible noise from the street until the wee hours of the morning, Terrible room maintenance, including black mold in the shower, only look like the room is clean, poor breakfast , and finally I do not recommended to order transportation from or to the hotel or anywhere else. . Further details- We order transport from the airport, it cost 21 Euros (the driver insisted we pay in Euros), (on the way back, 320 CZK -about 12 Euros by Uber) The driver had not stopped yawning , not pay attention to the road, texted and drives, spoke on the phone, and the van was unbelievably dirty, big spots on the seats and sticky floor , Including a big chunk of gum, we had only 20 euros bills, the driver wanted to give us change in Krones with a gap of 8% profit (to him) and then he offered us a credit card payments with a Commission of 7%-luckily in the hotel reception the were a few coins in euros that we could give him. In another case, we wanted to go to a restaurant that we ordered and something with the Uber application didn`t work, so we ordered a ride from the hotel, again a van (look like the same van but more clean) we paid 330 CZK for a 10 minute's drive (on the way back from the same place we paid 95 CZK with Uber). From the beginning the stay in the hotel was odd, the receptionist asked for the full payment before even getting a key, our room was not ready (we came at 1PM), We wanted to start our vacation so we ask to take care of our luggage, the luggage were taking behind the counter in clear site for anyone to see, not in a baggage room The Air conditioning is controlled from the front desk, it had a sticker that said- ask the front desk if you want to change the temperature –we did, also we ask to leave the AC open at night, after finding out they turned it off , with Windows closed the room is stuffy, with open windows it`s impossible to sleep as a result of the street noise, every morning and evening we asked, we got promised but nothing. Our room was in the 4th floor but it was facing the street, even with windows close we heard every second the squeaking of passing trams, a lot of police cars or ambulances until the wee hours of the morning (there are night tram after midnight), the silence was between 2 to 5 a.m.. So we almost didn't slept throughout all 5 days of our stay, we had very difficult time to enjoy our trip, because we were so tired all the time. What kind of a 4 stars hotel does not provide some toiletries? Or at least hair shampoo? Turns out, this hotel is. Also, already on our second day, the soap tanks next to the sink and in the shower run out, we mention it, early in the morning, to the front desk, but in vain, we took one from the front desk and replace it ourselves and the second one was replaced only after we threw the empty tank to the trash. At first sight the room seemed to be clean every day, bad was made, trash can emptied, but when we look closer, we saw the same cover with a hole in it, all five days ,in some days we were given torn towels , some had a different Hotel logo, Other than that, a visible soap spot on the shower floor stays there after "room cleaning". The shower had a very small shower head, but the main problem is the horrible maintenance - A problem with the showers door cause big puddle on the floor in every shower, but the worst is black mold on the walls, the doors and, in fact, almost everywhere in the shower. Also terrible is breakfast, not varied, not tasty and the coffee got cold very fast. Pay attention to the small Vault in the wall, to aging a key you have to go ask the reception. And finally, the good things in the hotel: 1. Comfortable bed and large closet (no shelves) and drawers 2. The nearby metro and trams have many lines leading directly to many places in Prague 3. There was one remarkable receptionist that gave a really exceptional service , (unfortunately I can't remember her name, she had blonde hair)after complain about our TV for 2 days, she came up to our room and checked what's wrong with the T.V. remote control (turn out – low battery's) She went and came up again to our room to change the battery`s herself) 4 .The price is attractive for a 4 stars hotel but as I describe it`s not really in a 4 star hotel level.

Just had 3 nights in October. No electricity worked in the room so no TV or kettle reported it 3 times to reception staff to which they replied "the handyman will repair it" . Was never sorted !!!!. The hotel was pretty close to all amenities which was fine. Coming back to prague in January but it won't be in this hotel.

This is not in the city centre but it is not far from the centre and there are actually some nice things to see in this area too. There is a beautiful church 3 minute walk away and a fantastic restaurant round the corner. There was nothing wrong with the hotel per se, it was just a little bit basic and felt more like an upmarket hostel than a hotel. The breakfast is what marks it out as being more hostel than hotel. I have stayed in better places for cheaper, but I appreciate that isn't always possible in Prague in the height of summer!

Booked here for 6 nights, this is our 4th time in Prague, we usually stay nearer the old town but fancied a change. Positives about this place!, excellent location, near underground, vast choice of bars, restaurants etc, KFC, mcds, Starbucks, Tesco express and many more. First impression of this hotel, ok, lovely reception area, and the staff on the desk quite friendly. Our room was a standard size, shower, hairdryer, decent shower, tea coffee. Negative points, breakfast in our opinion was awful, cheap cereals, cold coffee, 2 slice toaster that took forever to toast your bread. Who has picked gherkins for breakfast? Cauliflower, coleslaw and carrots!. We skipped it most days but the couple of occasions we braved it considering it was served until 10am you've had it if you get there for just after 9.30am because the staff start to clear everything away, the coffee isn't replaced. I fancied another slice of toast but the bread and jam were gone! So Starbucks became our saviour. The house keeping staff in the breakfast area were rude, and had cleared our plates away when we weren't even finished. I don't think this is 4 star, maybe scraped a 3.

Our room was reasonably sized with a comfortable bed and had very welcomed airconditioning as we visited during a heatwave. We had a room next to the lift but did not hear any noise from this. The breakfast was nice and served in a basement room. There are a couple of lifts so you are not kept waiting. The reception staff were lovely though we did get some incorrect tourist bus information. The lobby is large and a good meeting place. Never seen the bar open but there are many in the local area. A market is set up each morning just across the road with fresh produce. I would stay here again.

I stayed here during my 50th birthday celebrations. Cheap and cheerful would best discribe it. Purely used for sleeping and breakfast. I had a triple room with my Mum and a friend. £243.00 for 3 people for 4 nights was a bargain. Itcwas about 8 stops from the old town taking about 12 minutes on the tram. Tram stop just round the corner. Make sure you get the unlimited tram pass. Worth every penny. The reception staff were very helpful. Breakfast got abit samey but was more than adequate. Our room was very clean. Only complaint was the bath was very high, my Mum at 71 couldnt get into it. There was only a hand shower so washing for her was difficult. All in all it was worth the money. Make sure you try the Matilde restaurant at the other end of the street. Its fantastic.

Staff extremely pleasant & very helpful. Rooms comfortable and very clean. Large breakfast selection. Hotel will quickly arrange excellent taxi service to airport, good value (far cheaper than fare from a rank), price is set & it feels like a chauffeur driven experience. Excellent transport links by tram, metro & bus within a few mins walk. Plenty of places to eat & drink in immediate locality if you don't fancy going into the city centre. Lovely farmers market just outside most weekdays. Nothing negative about this lovely hotel.

Centrally located near metro and restaurants. Close to city and main railway station. Gorgeous Art Deco lobby and furniture. Room spacious with tea and coffee and fridge. Spacious bathroom but shower small and needs updating. Service on arrival was poor. Trams and park just outside and sometimes a bit noisy. Girl on reception was unwelcoming and definitely needs training in customer service. Breakfast was very good with ample variety. Good value for money.

Not four star but good three star for accomodation. Comfortable room overlooking small pretty square with market stalls most days. Easy walking distance of Wenceslas Square. Reception and seating area smart and clean. Staff polite and helpful. Breakfast room in cellar area but too small when hotel quite full. Continental breakfast very limited. The hotel was cheap to book. Served our purposes as we intended to be out all day.