Hotel Hoffmeister5.0 out of 5.0
Recent guest reviews
I booked the suite 402, but at our arrival it was already assigned to somebody else and they assigned us the suite 401 saying it was an upgrade. I explained to the manager that a smaller and cheaper room is not an upgrade, but it took 3 days to clarify the situation and to obtain a partial refund. They apologized for the mistake, but it is not aceptable to have an issue like that if you book the best suite and mainly it has not to take 3 days to clarify the situation.
I just got back from my trip to Prague, we were going to stay only one night with my mom and had limited time. When we first arrived, we had a very warm welcome.Waiting for the check in they offered us a welcome drink and the guest relations officer Dominic showed up. He told us everything we needed to know. He was Very helpful. The location of the hotel was very good. I am very happy to have made this choice. Thank you Hoffmeister group ! We'll be back to your hotel !
We stayed at this hotel for 3 nights - We were given a welcome drink when we arrived which was nice. Our room was clean, and comfortable, but a bit dated. We had complementary bottled water which was a nice touch - 2 small bottles on the first day - but only one a day after that. Service was variable - for some reason we found the female staff more helpful than the men, especially on the reception desk. We also felt pressurised a couple of times to give the bar/ restaurant staff tips! (I know service staff rely on tips to supplement poor wages - but a waiter actually asked for a 10% tip when we paid, before we had had a chance to give it to him) The hotel although advertised as a central position is a good walk away from any supermarket type shops where you can buy bottles of water or snacks, so we felt we were a 'target audience' and had to pay hotel prices for everything - you could not get a snack in the bar and the only food apart for breakfast on offer was a restaurant meal for dinner or room service. We had room service once- but it was not very appetising. There were snacks in the mini bar, but nowhere else to buy them. Breakfast was very good - with lots of choice. Overall we had a very pleasant stay - but I would choose a more central hotel on the other side of the river if I went to Prague again.
I've stayed in hotels everynight for the last six months while I travel the world and they have all been very good except for the Hoffmeister in Prague. The service was horrible. I had to get up twice to get my waiter because I was ignored. This wasn't just one waiter either, it was a couple of waiters. They barely spoke to me and not one asked me if I wanted anything else or how was my meal. The menu is also extremely limited. Breakfast which was included consisted of tea, coffee, juice, yogurt, cheese and some tomatoes, cucumbers and cold meat. There was no bread, cereal or anything like that. If you are looking for service, do not stay at this hotel. The staff are either rude and ignore you, or they are abrupt.I booked a spa treatment and they were 15 minutes late.
We were given a warm welcome when we arrived, and a welcome drink in the bar. The guest liaison officer, Lucasz, came over to give us the lowdown on things to do and see in Prague as well as info about the hotel. We contacted him whenever we needed to know anything and he was always so helpful. The hotel had a friendly, welcoming, homely feel about it. Quite old and traditional in décor. We had a deluxe room on the first floor overlooking the front of the hotel. It was obviously not one of the best rooms - it looked nothing like the photos - but it was comfortable and very spacious and it was more like a suite than a room. It didn't have a Jacuzzi bath or anything like that. It had a minibar (and the drinks were reasonably priced!) and a kettle, but milk was not supplied. However, they brought us a jug of fresh milk whenever we requested it (free of charge) but as with the bathrobes, you have to ask. On our first night, we decided to try the restaurant. There were only four people in the restaurant, and the place was full of empty tables, but the head waiter (who wasn't wearing a name badge) was annoyed with us for not making a reservation. This prompted him to take a real dislike to us which he made very obvious throughout our stay. Very rude and unprofessional, but he was the only member of staff we had issue with. The rest of the staff, especially Lucasz, were really lovely and very obliging. The menu was very limited (mostly risotto). My friend doesn't like risotto which displeased the waiter greatly (What do you want then? he asked angrily). Expensive for what it was. I had the poached pears for dessert, which I had to leave because the pear (singular) was so hard, my spoon couldn't make a dent in it and I couldn't swallow it whole! We weren't asked if we enjoyed our meal, because clearly the head waiter hoped we hadn't, but the other waiter who served us, Daniel, was lovely, more like how a waiter should be. We were allowed to use the spa facilities (steam room and spa bath) only in the mornings between 9-12. This was inconvenient because the evenings would have been more appropriate, but as the spa bath was too cold for my liking and the steam room too hot, I wasn't that bothered. Fortunately, I hadn't booked the hotel because of the spa facilities otherwise I would have been disappointed. The treatments were expensive compared to what I pay in the UK. The bed was very comfortable and the room was always a comfortable temperature. The conveniently have an ATM located in the garage in the lower ground floor, but watch the exchange rate as you will get a much better rate at the ATMs in town. The location is up a steep hill, near the castle, so about a 15 minute walk into the Old Town. There is a lovely park up a steep flight of steps behind the hotel. Although this is not a five-star hotel (by British Standards at least) and it is not nearly as luxurious as I imagined it was going to be, it is nevertheless a nice, comfortable place to stay whilst enjoying the sights of Prague.
We had booked a hotel and spa for our romantic night, we arived there, first they say we had to book for the spa, then they say there is no spa open, aftyer that they propose us the spa but for extra money, then in the room the sheets were stained and tere was hair on it, cables everywhere, not the standing we expected, i booked a hotel with a spa for a romantic weekend and i had a plain regular hotel ..i was soo dissaponted , wery very dissapinted this is on overpriced hotel, turist trap, And the bf-ast was poor, the buffet was arranged in tree corners of the roomns , no dressing for the tables, i had to search 10 min for a knife, the coffe machine was making capuccionnos but the cups were to small :(( there was nobody to welcome us for b-fast, the meat looked dry and old on the buffet...feels like hartless industrial hotel ..we wanted something romantic and cosy....i was very dispointed by my stay...i do not reccomend if you search for cosy intimate real standing hotel...
We stayed at the hotel for 3 nights. The staff was very friendly, fluent in multiple languages (Czech, English and German) and everything was just perfect. The Luxury suite #311 was incredible, luxurious and spacious, as well as very clean. The included spa treatment was very welcome after a long day walking around the city :) The breakfast buffet is a joy too, with many local products on prominent display. The only thing we did not try was the dinner, as we preferred the local food.
We stayed three nights in Prague in the Hotel Hoffmeister. The main positive feature we encountered throughout our stay is the friendliness an accommodative attitude of practically all of the staff. Reception, concierge (thanks for everything, Jan), waiters in the restaurant and room service staff are really trying to make you feel at home. This is a real bonus to visitors and we can only hope they keep up the great work. Rooms are spacious and whilst some of the interior is a bit dated, everything is well kept and in perfect woring order. The interior of the room is complete with everything one could ask for. Whilst we did not have time to use the Spa we were absolutely positively surprised by the quality of the restaurant. The food is great - cooked to perfection, light and with very interesting combinations. The hotel should advertise this a lot more. We had diner twice and lunch once and every single meal surpassed our expectations! Breakfast is a buffet type meal. Everything is there, warm and cold. Only the setup is a bit unusual with buffets at all corners of the room which makes it a bit complicated. A real asset for the hotel is the location. You will not find any better location in Prague to stay. Two minutes walk and you are at the staircase to Prague Castle. Guests from other hotels will have a bus commute behind them to arrive at this point (since security controls have been introduced at Prague Castle leading to long queues in the morning, make the most of the location, have lunch at Hoffmeister and then visit the castle to beat the morning queues). Metro and tram station Mala Stranska is less then five minutes away giving you quick and cheap (one of the positive aspects of a socialist past) access to Prague. The public transport system in Prague is one of the best I have seen with trains and trams every 5 minutes, and mostly on time. 4 Euros for a day pass will get you in - incredible. For those arriving by car, book a space in the underground car park of the hotel and park your car there until you leave again - you will not need your car whilst staying at Hoffmeister.
Since at the arrive everything was perfect. The dinner was just amazing. The house wine as well The SPA was very nice the massage very good and the professionals were just perfect. I really enjoyed staying there. It was a presente from me to my boyfriend. He loved of course.
We stayed at the hotel last week for four nights. The service was excellent. Very nice breakfast and the stuff is very nice and helpful. The location is just near the steps for the castle. It's near a wide road but still quite. It takes 15-20 minutes of easy walk to go to to old Town square. The tram and the subway are very close too. I highly recommend that place.
- Walking distance to Old Town Square and Prague Castle
- Free continental breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Prague 1, Hotel Hoffmeister is within a 10-minute walk of popular sights such as Rudolfinum and Charles University. This 5-star hotel welcomes guests with 42 rooms and conveniences like a full-service spa, free in-room WiFi, and a spa tub. Centrally located in Prague, the hotel is also a short walk from Old Town Square and Prague Castle.
Start your day off right with a free continental breakfast. Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
All of Hotel Hoffmeister's 42 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free bottled water. Guests can expect free WiFi and LCD TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Safes and desks are other standard amenities.
A full-service spa, a spa tub, and a sauna are featured at Hotel Hoffmeister. Parking is CZK 645.00 per day (CZK 645.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle during limited hours for CZK 1200.00 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 2 meeting rooms, and a conference center.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 802 reviews