General

Property class: 5 and above

Choose dates to view prices

Photo gallery for General

Front of property
Interior entrance
Sauna
Serves lunch, dinner, and brunch
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Svornosti, 10, Prague, PRG, 15000
  • Place, Dancing House
    ‪11 min walk‬
  • Place, Charles Square
    ‪11 min walk‬
  • Place, Wenceslas Square
    ‪2 min drive‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪17 min drive‬

Room options

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite, 1 King Bed

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Prague

Located in Smichov within a short walk of Dancing House, General is within a mile (2 km) of other popular sights such as Charles Bridge. This 20-room, 5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Novy Smichov Shopping Centre - 8 min walk - 0.4 miles
  • Dancing House - 11 min walk - 0.6 miles
  • Czech Technical University - 11 min walk - 0.6 miles
  • Charles Square - 11 min walk - 0.6 miles
  • Wenceslas Square - 2 min drive - 1.1 miles

Getting around

  • Zborovská Stop - 3 min walk
  • Praha-Smichov Station - 15 min walk
  • Vaclav Havel Airport (PRG) - 31 min drive

Restaurants

  • ‪Pivovar Staropramen - ‬5 min walk
  • ‪Pauwel Kwak Bierhuis - ‬4 min walk
  • ‪Ty kávo! - ‬3 min walk
  • ‪Žebeerková Kozlovna - ‬4 min walk
  • ‪Kavárna Jarda Mayer - ‬4 min walk

About this property

General

Guests of General enjoy a sauna, free WiFi in public areas, and a business center. Parking is EUR 20 per night (EUR 20.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 28 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a meeting room, express check-in, and express check-out.
Plasma TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other amenities include minibars, coffee makers, and free newspapers.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 20 per night)
  • Valet parking on site (EUR 20 per day; includes in/out privileges)
  • Limited onsite valet and self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Vine Bar
  • Viva Victoria

Things to do

  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1890

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 50.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.06 per person, per night, up to 60 nights

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 28 per vehicle (one-way)
  • Self parking fee: EUR 20 per night
  • Valet parking fee: EUR 20.00 per day (in/out privileges)
  • Rollaway bed fee: EUR 50.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

General Hotel
General Prague
Hotel General
Hotel General Prague
General Hotel Prague
General Hotel
Hotel General
General Prague
General Hotel Prague

Frequently asked questions

Are free cancellation options available at General?

General offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see around General?

This hotel is situated in Smichov within a 10-minute walk of Staropramen Brewery and Novy Smichov Shopping Centre. You'll also find Old Town Square and Charles Bridge within a short drive.

Is there parking available at General?

Yes, valet parking is offered for EUR 20 per day and self parking is available for EUR 20 per night. Though parking is limited parking, an electric car charging station is also available.

Does General have luxury amenities?

Yes, guests can indulge in luxuries such as a sauna, a restaurant, and a bar/lounge at this hotel.

Does General have a casino on the premises?

No, General doesn't have a casino.

Will I find an indoor pool at General?

No, there is no indoor pool at this hotel.

What do couples enjoy most about General?

Amenities that appeal to couples at this hotel include a minibar, turndown service, and free wired internet.

Are there hot tubs at General?

No, but guests can enjoy a sauna at this hotel.

Does General have a restaurant with a breakfast menu?

Yes, General serves buffet breakfast for a surcharge each morning at Viva Victoria.

Will General allow pets to stay for free?

No, pets aren't allowed at General.

Are there connecting rooms at General?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from General?

The closest major airport to General is Vaclav Havel Airport (PRG), which is 16.3 mi away (31 minutes by car).

Are there rooms with balconies at General?

No, there aren't any guestrooms with balconies at General.

General Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 335 out of 440 reviews
Rating 8 - Good. 90 out of 440 reviews
Rating 6 - Okay. 12 out of 440 reviews
Rating 4 - Poor. 1 out of 440 reviews
Rating 2 - Terrible. 2 out of 440 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely & clean, lovely competent staff. Room was very hot (even after tuning down hearing and opening window) and sloping roof was a bit of a pest.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My initial perception of this hotel were wrong. The location may be out of the circle of activities, but the staff and services make up for that. The rooms are good sized, beds are comfortable - ask for extra mattress if you like it soft - and the bath tubs are good for soaking. The breakfast gets you ready for the day. With the low cost of transportation or if you like to walk, this hotel is well worth overlooking its location.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel General is a roomy clean well run facility. The rooms are large compared to many Europe hotels, and the staff works hard to please guests. It is in a quiet neighborhood, which is good for some, although the bar is rarely used and only staffed if a guest goes down there. No one comes in from the outside. TVs are decent old flat panels, but do not have HDMI connectors for computers or devices. Breakfast buffet is excellent, and there are both subway and train stations within easy walking distance.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exactly as noted on Expedia. No surprises. Great staff, comfortable room and perfect location. Would recommend to anyone.
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room for the price. Attentive staff. Spotlessly clean. Quiet location, but so close to public transport. Twenty minute walk into town.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very good hotel . The room was clean and quiet. Although a 40min pleasant walk along the river bank it is worth it
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very enjoyable stay. All the staff were very helpful,in particular Alexander and Veronica.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Valerie, Pasadena, California

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very easy. Staff were very nice and helpful. Breakfast was outstanding. Dinner was excellent also. A very nice place to stay. Highly recommend
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and the decor and the amenities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property maintained the uniqueness of Prague’s history with furnishings and architecture.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel tucked away, close to public transport, shopping and eateries. Lovely and helpful staff.
Stayed 8 nights in Jul 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, highly recommended

Great hotel, amazing service (they even turned on the sauna for me after hours). The hotel is a little piece of history with upgraded rooms and amenities, very clean and the staff is super attentive to detail
Stayed 1 night in Jun 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel, would stay there again and again!

The hotel is a beautiful older hotel but has been updated wonderfully. The staff there is tremendous. We stayed last year, and when we returned, they remembered us! Every attention to detail has been met from the air conditioning (worked beautifully by the way), the food, everything! This is my favorite hotel we e ever stayed at and we have stayed at hundreds! I can’t say enough about all the staff there either. They are all wonderful people who really seem to care about their clients comforts.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, excellent location, very friendly staff
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good value. Staff friendly & helpful. Hotel over all lovely & very clean. Breakfast fine, more so from additional menu. Complimentary sparking wine on last night. Bar always closed/empty & had to open specially; very limited drinks choice. Room105 looked into a wall. TV limited English channels. I really enjoyed my stay, but am genuinely bewildered as to how the General has a 5 star rating. For me, location was actually better than being in town centre, but I believe many visitors may be put off.
Stayed 4 nights in Jun 2019

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at the hotel general. The staff were extremely friendly and helpful, in particular Martin, Vladimir and Veronica who could not do more to make our stay enjoyable. The room was comfortable and had really good AC which was a bonus as Prague can get rather hot! There was also a safe and minibar(didn’t use the MB). Breakfast each morning was superb, you are given unlimited hot drinks and a choice of a hot dish such as omelette, french toast, crepes etc. You also have unlimited access to the continental breakfast bar which had more than enough choice for us and really set us up for each day. The hotel is in the Andel area of prague(pronounced Anyel to the locals). There is a metro station, tramline and bus station nearby, all about a five minute walk away.
Stayed 7 nights in May 2019

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
a nice small boutique hotel in progue 5, friendly staff, very personal & friendly breakfast service, but not much else at the facility. We stayed at the roof level room with sun roof.. room was clean but too small and ceiling was too low with roof cut the room half. Location was not that great also. Metro station was about 10 min away walking and main Prague attractions like Charles Bridge were about 30 min walking distance away. There is nothing much around hotel - it was more of residential area - except a good bar around the corner. It was pleasant stay although.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb find

Fantastic service, spotlessly clean and comfortable room, delicious breakfast buffet and menu with broad choice, good location for tram/metro or walking along the river to attractions. Some good local restaurants and quiet for sleeping. Would def recommend and return.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good staff, close to metro and bus station and restaurants
Stayed 9 nights in Apr 2019