Front desk was rude but housekeeping staff was great. Way over priced fot type of room. Rooms are not sound proof , No english channels for tv. Air conditioning barely works .i fell in tub because no safety features like grab bar or no slip mats.
Good
Beautiful view onto the center plaza and of the astronomical clock. The staff were wonderful and very helpful!
Great location, well appointed and distinctive room
Although this hotel is in the area of Old Town it is extremely difficult to enter as it is set between what has to be the busiest area of the city. Noise and congestion does not even begin to describe the daily battle to exit the area. Our room was on a third level accessed only through a different building entirely. There was no elevator. Our room had no air conditioning with outdoor temperature of 85 degrees. We faced the incredibly noisy square and had to open the windows for air and then had to hear the constant city noise we’ll into the early morning hours. All in all, a disaster for us!
Hotel is close to everything which worked out great for the Christmas Market in Old Town Square and fireworks on New year's Eve.
Hotel in the center location facing astronomical clock but unfortunately it’s difficult to find the entrance. Main entrance is into restaurant then hotel on the second floor. Hotel has two separate buildings entrance which connected through the street only, multiple floors without elevator with stiff stairs. Rooms are clean and spacious, comfortable bed, safe is small. Breakfast is in main building, poor varieties and don’t look always fresh to me. However it’s enough to keep you full till lunch time.
Close to all the sites and very friendly, accommodating staff.
Everything pleasing and hotel is well decorated. Staff was quite accomodating. Fast check-in/out. Breakfast has room for improvement.
I have never stayed at an hotel right there in Old Town Square. The location was excellent, the price was great, the hotel was very nice, and very nice staff. The breakfast was AWESOME! I had no troubles getting back into the hotel at my kind of "late/morning" hours :)
Hotel is right in the square across from the clock tower. Hotel is very clean and rooms were pretty with old style furnishings that made it unique. Staff was very nice. Restaurants are right outside the door as well as shopping. I definitely recommend this hotel.
The staff, facility, and service were excellent. From arrival to departure, we were assisted whenever needed. Set across from the astronomical clock in one corner of the square, you will be in the midst of all that is taking place, yet the rooms are quiet and comfortable. The Grand is a set of three buildings combined to produce a wonderful Old World hotel experience. Three restaurants affiliated with the hotel provide a range of eating options for a quick lunch or evening meal after a long day out and about in Prague. Although located in Old Town, access to New Town and Lesser Town (don't miss this), and the Vltava River for a walk, run, or relaxing cruise are very easy.
This hotel went far beyond our expectations. The location was extremely convenient, the free breakfast was delicious, the staff was friendly and helpful, and the interior was quaint and aesthetic. We enjoyed our stay here every day.
Almost passed right by due to the Cafe Mozart on the first floor, but I still recommend this place due to its convenience. Watch your table if you eat alone. The table will be quickly cleared if you get up for a refill from the breakfast buffet.
The Hotel was wonderful. Better than expected. Concierge and all hotel employees went out of there way to make our stay extra special.
we were there for the new years loved everything about the hotel.
Located in Prague City Center, Grand Hotel Praha is next to popular attractions like Prague Astronomical Clock and Old Town Square. This 36-room, 4-star hotel has 2 restaurants and free breakfast, along with free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:30 AM. Enjoy dining at EL TORO NEGRO, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, sip a beverage at the bar/lounge or coffee shop/cafe, and mingle with other guests at the free daily manager's reception.
Guests can expect free WiFi and 65-cm LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding and pillow menus ensure a restful night. In-room massages are available, and other amenities include minibars and laptop-compatible safes.
Guests of Grand Hotel Praha enjoy access to free WiFi in public areas, conference space, and a business center. Valet parking is EUR 35 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 33 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include laundry facilities, wedding services, and a gift shop.
Front desk was rude but housekeeping staff was great. Way over priced fot type of room. Rooms are not sound proof , No english channels for tv. Air conditioning barely works .i fell in tub because no safety features like grab bar or no slip mats.
Good
Beautiful view onto the center plaza and of the astronomical clock. The staff were wonderful and very helpful!
thank you for your stay with us
Great location, well appointed and distinctive room
Dear Our Guest, thank you for your stay and nice review. Kind regards, Jana
Dear Our Guest, thank you for your stay with us as well for your high rating. Kind regards, Jana
thank you for your stay with us
Although this hotel is in the area of Old Town it is extremely difficult to enter as it is set between what has to be the busiest area of the city. Noise and congestion does not even begin to describe the daily battle to exit the area. Our room was on a third level accessed only through a different building entirely. There was no elevator. Our room had no air conditioning with outdoor temperature of 85 degrees. We faced the incredibly noisy square and had to open the windows for air and then had to hear the constant city noise we’ll into the early morning hours. All in all, a disaster for us!
Is a shame that you did not enjoy your stay. Unfortunately, the hotel is located on a very busy place, so there is noise outside. Also is located in a historic building and never reaches the parameters of the hotel chain type.
Hotel is close to everything which worked out great for the Christmas Market in Old Town Square and fireworks on New year's Eve.
Dear Richard, thank you for your great review. Kidn regards Jana Jarosova
Dear Our Guest, thank you for your stay and nice review. Jana