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Hotel General

Property class: 4.5

Choose dates to view prices

Photo gallery for Hotel General

A hotel entrance with a sign reading 'Hotel General,' a checkered pavement, and potted plants.
A lakeside park with outdoor seating and a large tree.
Spa treatment
A swimming pool with a diving platform and multiple lanes.
A stone wall with a wooden staircase leading to a room with a bed and a window.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available

Explore the area

View in a map
Svornosti 1143/10, Prague, 15000
  • Place, Dancing House
    ‪11 min walk‬
  • Place, Charles Square
    ‪11 min walk‬
  • Place, Wenceslas Square
    ‪2 min drive‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪21 min drive‬

Room options

View all photos for Luxury Suite

A hotel room with a large bed, a desk with a flat-screen TV, a chair, a small table with a lamp, and a window with curtains.

Luxury Suite

  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Family Suite

A hotel room with a bed, a desk, two chairs, a window with curtains, and a small table with a vase.

Family Suite

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Executive Suite

A hotel room with two beds, a vanity with a mirror, and a chandelier.

Executive Suite

  • City view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Presidential Suite

A hotel room with a large bed, a wooden dresser, a mirror with an ornate frame, and a painting on the wall.

Presidential Suite

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

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A grand interior with multiple levels, ornate railings, and a central chandelier.

W Prague

Prague City Center
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.8 out of 10, Exceptional, 118 reviews
$328 nightly
The price is $371
Nov 25 - Nov 26
Total with taxes and fees
W Prague

About the neighborhood

Prague

Located in Smichov within a short walk of Dancing House, Hotel General is within a mile (2 km) of other popular sights such as Charles Bridge. This 20-room, 4.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Staropramen Brewery - 6 min walk - 0.4 miles
  • Dancing House - 11 min walk - 0.6 miles
  • Czech Technical University - 11 min walk - 0.6 miles
  • Charles Square - 11 min walk - 0.6 miles
  • Wenceslas Square - 2 min drive - 1.1 miles

Getting around

  • Zborovská Stop - 3 min walk
  • Praha-Smichov Station - 15 min walk
  • Vaclav Havel Airport (PRG) - 34 min drive

Restaurants

  • ‪Potrefená husa Na Verandách - ‬5 min walk
  • ‪Dim Sum Spot - ‬4 min walk
  • ‪Cargo Gallery - ‬4 min walk
  • ‪Pauwel Kwak Bierhuis - ‬4 min walk
  • ‪BON - ‬4 min walk

About this property

Hotel General

Guests of Hotel General enjoy access to free WiFi in public areas, spa services, and coffee in a common area. Parking is EUR 20 per day (EUR 20 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 35 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include laundry facilities, a gift shop, and wedding services.
Guests can expect 40-inch Smart TVs with cable channels, along with free WiFi and wired Internet. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include dining areas, minibars, and espresso makers. Change of towels is available on request.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle available on request for a surcharge
  • Onsite parking available only on request
  • Covered, secured self parking on site (EUR 20 per day)
  • Covered, secured valet parking on site (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 30 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • General kris
  • VivaVictoria

Things to do

  • 9-hole adjacent golf course
  • Art gallery
  • Golf caddies
  • Golf carts

Family friendly

  • Art supplies
  • High chair
  • In-room crib
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • High-pile carpet in room
  • No elevator

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individually decorated
  • Individually furnished
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per day
  • Dogs and cats only
  • 2 total (88 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.05 per person, per night, up to 60 nights

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Covered valet parking fee: EUR 20 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking and high chair.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Frequently asked questions

What's there to see around Hotel General?

This hotel is situated in Smichov within a 10-minute walk of Staropramen Brewery and Novy Smichov Shopping Centre. You'll also find Old Town Square and Wenceslas Square within a short drive.

How much does it cost to stay at Hotel General?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Hotel General on Nov 15, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa available at Hotel General?

Spa services at the hotel include deep-tissue massages and mani/pedis.

Does Hotel General have a casino at the property?

No, Hotel General doesn't have a casino.

Is there an indoor pool at Hotel General?

No, there is no indoor pool at this hotel.

Does Hotel General have a restaurant with a breakfast menu?

Yes, Hotel General serves buffet breakfast for a surcharge each morning at VivaVictoria.

Does Hotel General allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel General for a fee of EUR 20 per pet, per day. The property also provides food and water bowls.

What is the closest airport to Hotel General?

The closest major airport to Hotel General is Vaclav Havel Airport (PRG), which is 16.3 mi away (34 minutes by car).

Does Hotel General have a wedding venue?

There are wedding services available at Hotel General if that's in your vacation plans.

Hotel General Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 19 reviews
Rating 8 - Good. 6 out of 19 reviews
Rating 6 - Okay. 7 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet hotel. Great location 5mins walk to the closest metro station, with many restaurants and pubs near by.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There is no pool at this hotel....
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
det er veldig fint and rolig
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Vriendelijke mensen, kamer voor de prijs oké, maar niet super schoon.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra hotell för bra pris. Hade fått 5 om det varit lite mer klargjort för personalen på plats vilken typ av rum man bokat via hotels. Verkar vara någon missmatch. Men gick att lösa på plats som tur var.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Dejligt og rent hotel med fantastisk serviceFordele: Rent og pænt: Værelserne og hotellet fremstår pæne og meget rene. Venligt personale: Servicen er i top, og personalet er utroligt venlige og imødekommende. Gode værelsesfaciliteter: Der er kaffe og te på værelset, som man selv kan lave. Minibar: Værelset har et mindre køleskab med et udvalg af drikkevarer mod betaling. God parkeringshjælp: Parkeringen ligger i en meget lille og smal baggård, men personalet yder en fantastisk hjælp med at få bilen på plads. Ulemper:Hotellet har ikke nogen swimmingpool. Ingen madservice: Der er ikke mulighed for at købe mad på hotellet. Alt i alt et rigtig fint, mindre hotel, hvor den personlige og venlige service gør hele forskellen. Perfekt til et par dage i Prag med større børn.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Rigtig fint, rent og velholdt lille hotel i et stille område. Tæt på floden, sporvogn og i gåafstand til fine spisesteder. Kan sagtens anbefales til familier på 3. Der er dog hverken pool eller morgenmad/restaurant tilknyttet, som beskrevet i faciliteterne. Der er heller ikke 4 senge selvom vi bookede til 4, så var værelset med stor dobbeltseng og en sovesofa.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rent och mysigt rum. Bra med AC, det var en varm dag. Trevlig personal som hjälpte till att parkera bilen i deras trånga parkeringsutrymme. Det står att det ska finnas pool. Det gör det inte. Så jättekonstigt att det finns bilder på en pool och ett stort poolområde. Hade det inte varit väldigt billigt så hade jag klagat på det på plats, då det var en avgörande faktor till att jag valde just det hotellet.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ved indtjekning kom vi først ind efter flere ring på klokken. En forvirret mand åbnede døren og virkede som om det var hans første dag. Ved parkering i gårdens bil elevator ridsede jeg min bil voldsomt, da fodholdene var super snævre og en bil var parkeret midt i gården, så jeg ikke kunne dreje ordentligt. Vi kunne ikke finde poolen. Ingen var i receptionen og der blev ikke svaret på skriftlig besked. Ingen skilte i elevatoren eller på gangene ledte dertil. Morgenmads buffenten var ikke eksisterende, og der lå kun lidt gammelt brød. Vi mødte ikke en eneste anden gæst. Personale kunne dårligt engelsk. Man kom ind og ud af hoveddøren med kode. Et stort billede blev fjernet om aftenen fra vores værelse. Der var rod på gangene og det var som at være Palle alene i verden på hotel. Restauranten eksisterede ikke. Det var biliigt, så hvis man leder efter overnatning og varmt vand, så er det det de tilbyder. Mad, pool og personale skal du ikke regne med du finder. Parkering 20 euro pr. Nat, som vi dog ikke betalte den ene nat og vi fik gratis boblevin, pga ridserne i bilen og de dårlige tilkørselsforhold. Vi var der 2 overnatninger. Om dagen larmede håndværkere. Alt var rent og forholdene bliver nok flotte en dag.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel. Bien placé. Personnel très sympathique et serviable.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2026