EA Hotel Downtown

Arriving late evening from the airport we were handed a card by reception detailing our room. There was no porterage and the female receptionist was very off-hand. had to find our own way to our room. We had been allocated a room that was basically in the attic. It had no windows as such, just two frosted glass slits with the hinges all broken. The shower was broken with plastic fittings sticking out. None of the electric plugs worked so unable to charge phones or use hairdriers etc. The bed and mattress were sub standard. We complained to the receptionist but she did nothing to help us! Even our UK tour company, on return to UK, admitted we should never have been given that room. (see attached photos of room) Early the next morning,we were suddenly given another room of the standard that we would have liked on the first night. However the breakfast area was extremely small with a very limited selection of foods. There was only one very small, slow lift from basement to bedrooms and it was actually quicker to walk up/down than take the lift. The call button to bring the lift to your floor did not appear to work. If you are disabled, needind disabled access to the hotel and downstairs lift, then don't bother as there is no disabled provision. The tour company chose this hotel but if we had the choice it was too poor a standard for us to book individually. An awful experience.

- Staff were friendly and helpful - We got a corner room at the 1st floor so it was spacious. Not sure about the other rooms - Bathroom is clean and spacious with hot and cold shower. Hot and cold water are also available at the sink - Towels were replaced daily as we have requested - Easy to locate and close to IP Pavlova Metro station and Tram Station (5-minute walk) - The IP Pavlova train station has an escalator, so going to hotel from the station is not stressful - Breakfast offerings include rice meals, bread, salad, cold cuts, fruits and drinks - Has an elevator which is very, very important for travelers with huge luggage - Staff could help look for a taxi going to the airport at a fixed price - Airconditioning unit worked well - Spacious and comfortable bed Overall, we were satisfied with our stay and would recommend staying here. :)

Nice hotel located in central Prague. According to it, it should be 4 star. Maybe that will happen. If the standard had been a bit better. Booked a 3 bed room, but only 2 beds were bedded. On the 3rd bed lay a dirty mattress as it looked like a football team had rushed over. The service was nothing wrong with anything else. Prior to missing soap on the toilet. The breakfast was very good, and the layout equally so. Nice staff and very clean. The only big problem we had was that the air conditioner lived its own life. It started last night to virtually rain from it. Which meant our bags were wet. An update and some modernization might not have been corrupted. Otherwise it had got 4 stars.

Nothing special but clean. First stop on our 3 country tour. No tea and coffee facilities, which we miss so much when on holiday. Room was adequate size but bathroom had nowhere to put toiletries you take on holiday, no shelf. No bath just a shower. Breakfast was included and was taken in the basement. There was enough choice to suit everyone I should think. Not a bad location, in walking distance to Wenceslas square.

Clean, nice hotel. Very tasty breakfast, wide room and cozy bathroom. Trustfull personal. Situated Very well. Short way To everywhere. A bit loud voices of traffic. Beds are comfortable as pillows too. Cleaning was done well every day.

In terms of location - relatively close to the subway stations I.P. Pavlova (250m) and Karlovo Namesti (700m) / 1000m from Prague central railway station, but located on noisy street with heavy traffic. Room was booked with 60% discount - 57€ paid, but was really small and without bath, found some paper in lavatory pan, single bed, table to small for work with laptop, remote control was dirty (see photo below), windows are double wooden. Breakfast was standard and located in basement, coffee not tasty. Personal - polite and pleasant.

Average stay, a bit worn down our room had a broken toilet lid, couldn't open the windows felt like they would brake if you did, all the windows were coverd so you couldn't see the outside, though there was a cosy window in the ceiling. Very noisy street outside if you are a light sleeper! Nice room, though it could need some attention. Very good location, simple and tasty breakfast.

The rooms are a bit small but clean and well equiped the only thing missing was tissue box and they forgot to add soap to the dispenser. Good thermal and sound isolation, the room was very warm for a temperature of zero outside. Toilets are spacious and clean with very good shower with strong water flow and easy to regulate temperature (which is usually problematic in many other hotels) Staff were very polite and helpful. Breakfast needs some improvment to meet a 4 stars standard: salads are not fresh, only one type of coffee, from the warm food only eggs and sausages and rice (very oily). Same menu during all the 4 days of stay. The location is excellent walking distance from the main squarre and museum and train station, plenty of restaurants and entertainment around. At the same time it is not noisy and busy. Overall we had a very positive stay and left very satisfied by good quality for a reasonable price.

stayed here for 3 nights - pretty average hotel - needs attention to basic room servicing - on 2nd morning ran out of shower gel in bathroom and had to go looking for housemaid to top up then in afternoon hand soap container empty too - not refilled. bought a coffee at reception to drink in room - empty cup was still there when we left. bottle of water available to buy in your room - bit pricey at £3 plus