Povrly Vacation Packages

Hotel was very clean. The staff was very attentive and you could tell they cared about their guests. The room I had was lovely and it’s in a convenient location. Very highly recommended

We immediately fell in love with this hotel! Upon arrival, the valets were so welcoming - and Maria greeted us warmly & sincerely. Our room was amazing! After arriving to our room (& being treated w/a little tray of chocolates), we went for a quick walk-around the river area. Upon our return Maria had arranged yet another surprise! A bottle of champagne & a try of fruit to toast our 53rd wedding anniversary! Have NEVER-EVER in my LIFE had such a beautiful room/suite! Not to mention our hotel *bathroom!* OMGoodness! Two enormous sinks, super private shower & toilet *rooms* - w/a huge tub. Slippers & bathrobes were available (which we didn’t use). Room service was efficient, & the food was really good. (Seems Czech meals aren’t really our “thing,” but one of our best meals was a chicken caesar salad w/dressing on the side.) Every evening we asked yogurt & granola and a pot of half-caf/half-decaf coffee to be delivered - & the amazing servers brought up a beautiful tray with flowers, & arranged the dishes perfectly. Every room service server had the best smile - & everyone spoke great English. Of course we didn’t get into politics - although many were from the Ukraine & were able to converse about what was happening there. We had a couple of questions for the concierge who was always available with answers & good recommendations. We would MORE than HIGHLY recommend the Fairmont Golden Prague to everyone - just don’t fill the hotel when we visit next!

the location and overall setting were nice, the service was disappointing. Our room was not cleaned at all during our stay. After a full day out, we returned to find it exactly as we left it. We had to call the front desk and were only provided with a few clean towels. We were also told that if we had called later, no staff would have been available. This is below basic hotel standards.

Excellent location, nice rooms and very helpful staff. The main issue we had was the AC being rather weak to begin with, and then stop working altogether after a couple of days, with apparently no ability to have it fixed quickly.

This is a great hotel in a nice location. Very easy to get to anything in Old Town. Parking is valet only but that worked fine for us. The staff was very helpful. The restaurant breakfast buffet was awesome.