Neya Porto Hotel

4.0 star property
Family-friendly hotel with a full-service spa and a rooftop terrace
VIP Access

Choose dates to view prices

Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk
Family Room, Garden View | Terrace/patio
Rooftop bar, ocean views, open daily
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
Rua de Monchique, 35-41, Porto, 4050-394
  • Porto Cathedral
    ‪15 min walk‬
  • Ribeira Square
    ‪15 min walk‬
  • Porto Historic Center
    ‪16 min walk‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Classic Twin Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Suite

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Superior Twin Room

  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

Superior Suite (Duplex)

  • 388 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Family Room, Garden View

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Deluxe Twin Room

  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 King Bed with Sofa bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Premium Twin Room

  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

Classic Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • 248 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Superior Suite(Duplex)

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

Deluxe Family Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

Classic Family Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

Premium Twin Room

  • Sleeps 2
  • 2 Twin Beds

Classic Suite

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Classic Double Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Porto

Located in Massarelos within a short walk of Ribeira Square, Neya Porto Hotel is within a mile (2 km) of other popular sights such as Livraria Lello. This 124-room, 4-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Livraria Lello - 11 min walk - 0.6 miles
  • Clerigos Tower - 11 min walk - 0.6 miles
  • Porto Cathedral - 15 min walk - 0.8 miles
  • Ribeira Square - 15 min walk - 0.8 miles
  • Porto Historic Center - 16 min walk - 0.9 miles

Getting around

  • Monchique Stop - 3 min walk
  • São Bento Station - 18 min walk
  • Porto Airport (OPO) - 23 min drive

Restaurants

  • ‪Restaurante Alfândega Douro - ‬4 min walk
  • ‪Antiqvvm - ‬9 min walk
  • ‪Taberna Cais das Pedras - ‬5 min walk
  • ‪Digby - ‬8 min walk
  • ‪Casa Mara - ‬5 min walk

About this property

Neya Porto Hotel

Family-friendly hotel with a full-service spa and a rooftop terrace
A full-service spa, a rooftop terrace, and free WiFi in public areas are featured at Neya Porto Hotel. Self parking is available for EUR 20 per day. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include a conference center, a business center, and a free kid's club.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Minibars, free newspapers, and laptop-compatible safes are also available.
Recreational amenities at the hotel include complimentary bicycles.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ultimo
  • Viva Porto

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (1,346 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number 9365

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Frequently asked questions

Are free cancellation options available at Neya Porto Hotel?

Neya Porto Hotel offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see within easy reach of Neya Porto Hotel?

This hotel is situated in Massarelos within a short 15-minute walk of Ribeira Square and also 15 minutes on foot from Livraria Lello. You'll also find Porto Cathedral and Porto Historic Center less than a mile away.

Is parking available on site at Neya Porto Hotel?

Yes, parking is offered for EUR 20 per day. Accessible parking, electric car charging, and bicycle parking are also available.

Is there a spa available at Neya Porto Hotel?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, hydrotherapy, and Ayurvedic treatments.

Does Neya Porto Hotel feature a casino at the property?

No, Neya Porto Hotel doesn't have a casino.

Will I find an indoor pool at Neya Porto Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Neya Porto Hotel?

There are plenty of amenities for couples at this hotel, including a bar, an ocean-view restaurant, and a full-service spa.

Are there hot tubs at Neya Porto Hotel?

No, there isn't a spa tub at this hotel.

Does Neya Porto Hotel have a restaurant that serves breakfast?

Yes, Neya Porto Hotel serves continental breakfast for a surcharge each morning at Viva Porto.

Will Neya Porto Hotel allow pets to stay free of charge?

No, pets aren't allowed at Neya Porto Hotel.

Does Neya Porto Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Neya Porto Hotel?

The closest major airport to Neya Porto Hotel is Porto Airport (OPO), which is 9.9 mi away (23 minutes by car).

Are there rooms with balconies at Neya Porto Hotel?

No, there aren't any guestrooms with balconies at Neya Porto Hotel.

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 410 out of 576 reviews
Rating 8 - Good. 116 out of 576 reviews
Rating 6 - Okay. 30 out of 576 reviews
Rating 4 - Poor. 7 out of 576 reviews
Rating 2 - Terrible. 13 out of 576 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mabel

Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everyone as they were so helpful and friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Winton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joanna

Stayed 3 nights in Feb 2025

8/10 Good

JungHyup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ajith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked: location, room, cleanliness, convenience, breakfast Did not like: staff, parking fee, breakfast fee
Stayed 1 night in Feb 2025

8/10 Good

Aziz

Stayed 3 nights in Jan 2025

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front-desk staff are extremely helpful

When we arrived the hotel the first day, a girl called Joyna behind front desk helped us move luggages into our room. We thanked her and she replied:" It's my job." The second day we went out and my wife (77) fell on the stairs. A gentleman behind the front-desk helped my wife to stand up and asked her if she need some ice. When we left for airport, this Gentleman helped us put luggage in the taxi.
Stayed 3 nights in Jan 2025

10/10 Excellent

sayumporn

Stayed 3 nights in Dec 2024

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Annabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great hotel all round, definitely recommend
Stayed 3 nights in Jan 2025

4/10 Poor

SIU WAH, Toronto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I don't like the room to be noisy. 1. Outside the street of vehicle passing through, we hears noisy car engine noise. I think that window are not welll insulated. 2. Ground level has bar, they open 7 am and drum music is clearly from bar restaurant.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful hotel. Clean and a great view of the river.
Stayed 3 nights in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Obsessed with Neya Porto Hotel! Will 1000% stay here again! Gorge!
Stayed 5 nights in Nov 2024

8/10 Good

DIEGO, Pembroke Pines

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nobody told me that I was supposed to have a VIP access. Nobody offered me an upgrade for my room. I don’t know what you are talking about
Stayed 2 nights in Jan 2025

8/10 Good

ENDA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Spot In PORTO

I had a very comfortable stay. Getting into the bath for a shower was quite risky as there is quite a large spread across tub and surround, not so bad getting in but stepping out could be an issue if your foot still in the bath was to slip. Overall I was happy with the stay, room was very quite.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and location. Hotel is very nice but needs some touch ups for the room (eg loose fooorboard and broken shower door). Overall, food for breakfast and quality of stay were very nice.
Stayed 2 nights in Jan 2025

8/10 Good

Kajsa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful but noisy

Beautiful and close to the city centre but a close by club plays music 24 /7 and you hear this even with headphones on. And they don’t have proper shampoo and no conditioner in the showers just soap. Clearly not a hotel for women.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

payam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, great location

Love this hotel! My room has excellent view of the river! It was a beautiful property, excellent rooftop restaurant, fantastic drinks and cocktails. I highly recommend this hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

We loved our stay at Neya Porto. Everyone was friendly and the service was perfect. We were able to walk everywhere to explore Porto and easy location for wine tour pick up. Amazing view!
Stayed 2 nights in Sep 2024

10/10 Excellent

Savio

Stayed 1 night in Nov 2024

8/10 Good

Mingxuan

Stayed 1 night in Dec 2024