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Neya Porto Hotel

4.0 star property
Family-friendly hotel with a full-service spa and a rooftop terrace
VIP Access

Choose dates to view prices

Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Meeting facility
Lobby sitting area
Rooftop bar, ocean views, open daily
Family Room, Garden View | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Rua de Monchique, 35-41, Porto, 4050-394
  • Place, Crystal Palace Gardens
    ‪2 min walk‬
  • Place, Museum of Port Wine
    ‪2 min walk‬
  • Place, Ribeira Square
    ‪15 min walk‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, desk, blackout drapes

Classic Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

9.2 out of 10
Wonderful
(21 reviews)
  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite (Duplex)

Superior Suite (Duplex) | Minibar, in-room safe, desk, blackout drapes

Superior Suite (Duplex)

10.0 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Family Room, Garden View | Minibar, in-room safe, desk, blackout drapes

Family Room, Garden View

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Twin Room

Premium Twin Room | Minibar, in-room safe, desk, blackout drapes

Premium Twin Room

  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, blackout drapes

Classic Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite

Minibar, in-room safe, desk, blackout drapes

Classic Suite

  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • Sleeps 2

Superior Suite(Duplex)

  • Sleeps 3

View all photos for Premium Twin Room

Minibar, in-room safe, desk, blackout drapes

Premium Twin Room

  • Sleeps 2

View all photos for Classic Double Room

Minibar, in-room safe, desk, blackout drapes

Classic Double Room

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

View all photos for Classic Suite

Minibar, in-room safe, desk, blackout drapes

Classic Suite

  • Sleeps 3

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room

Bathroom | Free toiletries, hair dryer, towels

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Family Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Family Room

  • Sleeps 3

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View | Minibar, in-room safe, desk, blackout drapes

Family Room, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Family Room

Minibar, in-room safe, desk, blackout drapes

Classic Family Room

  • Sleeps 3

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About the neighborhood

Porto

Located in Massarelos within a short walk of Ribeira Square, Neya Porto Hotel is within a mile (2 km) of other popular sights such as Porto Cathedral. This 124-room, 4-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Crystal Palace Gardens - 2 min walk - 0.1 miles
  • Museum of Port Wine - 2 min walk - 0.1 miles
  • Livraria Lello - 11 min walk - 0.6 miles
  • Ribeira Square - 15 min walk - 0.8 miles
  • Porto Historic Center - 16 min walk - 0.9 miles

Getting around

  • Monchique Stop - 3 min walk
  • São Bento Station - 18 min walk
  • Porto Airport (OPO) - 33 min drive

Restaurants

  • ‪SO Coffee Roasters - ‬13 min walk
  • ‪Borboleta - ‬13 min walk
  • ‪Digby - ‬4 min walk
  • ‪Miradouro Ignez - ‬9 min walk
  • ‪Antiqvvm - ‬9 min walk

About this property

Neya Porto Hotel

Family-friendly hotel with a full-service spa and a rooftop terrace
A full-service spa, a rooftop terrace, and free WiFi in public areas are featured at Neya Porto Hotel. Self parking is available for EUR 20 per day. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a conference center, a business center, and a free kid's club.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Minibars, free newspapers, and laptop-compatible safes are also available.
Recreational amenities at the hotel include complimentary bicycles.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ultimo
  • Viva Porto

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (1,346 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number 9365

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Frequently asked questions

Are free cancellation options available at Neya Porto Hotel?

Neya Porto Hotel offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see within easy reach of Neya Porto Hotel?

This hotel is situated in Massarelos within a short 15-minute walk of Ribeira Square and also 18 minutes on foot from Porto Cathedral. You'll also find Porto Historic Center and Clerigos Tower less than a mile away.

Is there parking available at Neya Porto Hotel?

Yes, parking is offered for EUR 20 per day. Accessible parking, electric car charging, and bicycle parking are also available.

Is there a spa available at Neya Porto Hotel?

There is a full-service spa available for guests to enjoy and services include prenatal massages, deep-tissue massages, hydrotherapy, and aromatherapy.

Does Neya Porto Hotel feature a casino at the property?

No, Neya Porto Hotel doesn't have a casino.

Will I find an indoor pool at Neya Porto Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Neya Porto Hotel?

There are plenty of amenities for couples at this hotel, including a bar, an ocean-view restaurant, and a full-service spa.

Are there hot tubs at Neya Porto Hotel?

No, this hotel doesn't have a spa tub.

Does Neya Porto Hotel have a restaurant that serves breakfast?

Yes, Neya Porto Hotel serves continental breakfast for a surcharge each morning at Viva Porto.

Will Neya Porto Hotel allow pets to stay free of charge?

No, pets aren't allowed at Neya Porto Hotel.

Does Neya Porto Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Neya Porto Hotel?

The closest major airport to Neya Porto Hotel is Porto Airport (OPO), which is 11.8 mi away (33 minutes by car).

Can I book a room with a balcony at Neya Porto Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or garden views.

Reviews

Neya Porto Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 489 out of 682 reviews
Rating 8 - Good. 135 out of 682 reviews
Rating 6 - Okay. 34 out of 682 reviews
Rating 4 - Poor. 8 out of 682 reviews
Rating 2 - Terrible. 16 out of 682 reviews

Reviews

10/10 Excellent

yvonne, Queensbury

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean staff very helpful and convenient to walking to Riberas in Porto
Stayed 2 nights in Sep 2025

10/10 Excellent

YAYOI

Stayed 4 nights in Aug 2025

10/10 Excellent

michelle

Stayed 5 nights in Aug 2025

10/10 Excellent

Carmen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view

Nice area, nice hotel, friendly staff, very clean. Overall a good experience. The bar upstairs has a nice view.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were thrilled with our stay at Neya. We were there 2 nights and appreciated that they had parking for guests (20Euros/night) but they also allowed us to park our car there before check in. Check in was fast and every staff we met were so friendly and accommodating. We were grateful for the river view superior room upgrade which was a lovely to wake up to. The room was immaculate especially the bathroom which is so important for us. And the hotel was in a great location we never moved the car! We walked 15-20 minutes into city center or took the bus which was 3 minutes away.
Stayed 2 nights in Aug 2025

2/10 Terrible

Porschia

Stayed 4 nights in Aug 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the
Stayed 2 nights in Aug 2025

8/10 Good

Nkwachi

Liked: Cleanliness, staff & service, property conditions & facilities
The closeness to the seaside
Stayed 6 nights in Aug 2025

10/10 Excellent

Raymond William

Liked: Cleanliness, staff & service, property conditions & facilities
Good location on the outskirts. Breakfast was plentiful and the staff were all helpful and friendly.
Stayed 7 nights in Aug 2025

2/10 Terrible

Tanika

Liked: Property conditions & facilities
Disliked: Staff & service
I want to be very fair so I’ll start from the beginning. This was a 3 night stay and I booked on Expedia. When 1st arrived I did not like the 1st room very gloomy no view (they call it garden view but it wasn’t pleasant) . They allowed me to upgrade to a much nicer room with a balcony overlooking the river for an upgrade fee of $80. Eve
Stayed 1 night in Aug 2025

10/10 Excellent

Mikhail

Stayed 2 nights in Aug 2025

10/10 Excellent

Jacob

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly and helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ROGER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Aug 2025

10/10 Excellent

lucy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on the banks of the Duoro. We had a duplex which gave us beautiful views. Hotel surroundings were lovely and peaceful. Room was comfortable with lovely added extras. Great choice at breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Room was amazing
Stayed 1 night in Aug 2025

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Modern - 8 min walk to center - helpful staff - great dining next door- But : No effort to let us check early, expensive pkg,
Stayed 2 nights in Aug 2025

6/10 Okay

Omar

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food choices around(I loved the restaurant attached to the hotel)very kind staff, comfy bed, great water pressure,clean room and beautiful view from the roof bar and my room.
Stayed 1 night in Jul 2025

10/10 Excellent

Franky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Idalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated that the hotel was green and trying to make our earth a better place to live. Staying there made me feel like I was contributing to the effort. The only complaint I would have is how difficult it was to turn the air conditioner on and that the charging stations for electronics were not working or charged very slowly. However none of that deterred me from having a good time. The views were wonderful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay in Porto, away from centre by easily walkable
Stayed 4 nights in Jul 2025

10/10 Excellent

elizabeth

Traveled with partner
Liked: Amenities
Beautiful hotel
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Portugal Trip

Great location on the Douro River
Stayed 2 nights in Jul 2025