Hotel Universal

2.0 star property

Choose dates to view prices

Photo gallery for Hotel Universal

Standard Double Room, 1 Double Bed, City View | In-room safe, free WiFi, bed sheets, wheelchair access
Daily buffet breakfast for a fee
Interior
Comfort Double Room, 1 Queen Bed, City View | In-room safe, free WiFi, bed sheets, wheelchair access
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Room service

Explore the area

View in a map
Avenida Aliados 38, 1st Floor, Porto, 4000-064
  • Place, Porto Historic Center
    ‪1 min walk‬
  • Place, Avenida dos Aliados
    ‪1 min walk‬
  • Place, Bolhao Market
    ‪5 min walk‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪16 min drive‬

Room options

Standard Triple Room, 3 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Standard Double Room, 1 Double Bed, City View

7.0 out of 10
Good
(4 reviews)
  • City view
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Double or Twin Room, 1 Double or 2 Twin Beds

8.8 out of 10
Excellent
(13 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Standard Twin Room, Mobility Accessible

  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Superior Triple Room, 3 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Porto

Located in Centro / Baixa, Hotel Universal is next to popular attractions like Porto Historic Center and Avenida dos Aliados. This 44-room hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Porto Historic Center - 1 min walk - 0.0 miles
  • Avenida dos Aliados - 1 min walk - 0.0 miles
  • Bolhao Market - 5 min walk - 0.3 miles
  • Porto City Hall - 5 min walk - 0.3 miles
  • Porto Cathedral - 7 min walk - 0.4 miles

Getting around

  • Av. Aliados Stop - 1 min walk
  • São Bento Station - 3 min walk
  • Porto Airport (OPO) - 32 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Bar das Cardosas - ‬2 min walk
  • ‪Estambul Döner Kebap & Pizza - ‬1 min walk
  • ‪Hard Rock Cafe Porto - ‬2 min walk
  • ‪Astória Cafe - ‬2 min walk

About this property

Hotel Universal

Dating back to 1930, Hotel Universal features free WiFi in public areas and coffee in a common area. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 40 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes and phones are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 20 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 1930
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 40 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: EUR 20 per night (3281 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hotel Universal Porto
Universal Hotel
Universal Porto
Hotel Universal Hotel
Hotel Universal Porto
Hotel Universal Hotel Porto

Frequently asked questions

Is free cancellation available at Hotel Universal?

Hotel Universal provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hotel Universal?

As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Universal on Jul 30, 2026 start from $94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Universal?

This hotel is situated in Centro / Baixa, just steps from Porto Historic Center and Avenida dos Aliados, and within a short walk of Bolhao Market. You'll also find Livraria Lello and Porto Cathedral less than a mile away.

Is parking available on site at Hotel Universal?

No, there isn't parking at this hotel.

Does Hotel Universal have a casino at the property?

No, Hotel Universal doesn't have a casino.

Will I find an indoor pool at Hotel Universal?

No, there is no indoor pool at this hotel.

Is Hotel Universal a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar/lounge plus some guestrooms include a city view and a deep soaking bathtub.

Does Hotel Universal have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hotel Universal feature a restaurant that includes a breakfast menu?

Yes, Hotel Universal serves buffet breakfast each morning for a surcharge from its cafe.

Will Hotel Universal allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Universal for a fee of EUR 20 per pet, per night.

Does Hotel Universal have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Universal?

The closest major airport to Hotel Universal is Porto Airport (OPO), which is 11.6 mi away (32 minutes by car).

Are there rooms with balconies that I can book at Hotel Universal?

No, there aren't any guestrooms with balconies at Hotel Universal.

Hotel Universal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 171 out of 589 reviews
Rating 8 - Good. 238 out of 589 reviews
Rating 6 - Okay. 133 out of 589 reviews
Rating 4 - Poor. 34 out of 589 reviews
Rating 2 - Terrible. 13 out of 589 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and great location!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location minutes from the metro and main sights, really clean, nice room, powerful shower, friendly staff- excellent
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ZHIGANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, easy to walking around. The room is a little bit small but it's normal in Europe. The breakfast is plenty of choice and fresh. The price is good too.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness
Excelente
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service
Wonderful staff convenient location great city view
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Good sized and clean room. Decent amount of English channels. Perfect location downtown. Nice staff.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cute older hôtel in a great central location very nice staff
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Latitia

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but clean, safe and comfortable. Excellent value for money with very helpful staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely much better than a 2 star hotel. Loved the location and lovely interior
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast good Location for shopping some distance away
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Daniel

Liked: Amenities
Friendly staff, nice rooms, great location. Enjoyed our stay!
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Gennadiy

Liked: Property conditions & facilities
Disliked: Amenities
Good hotel for the value
Stayed 1 night in May 2025
Verified

8/10 Good

Semyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, people, breakfast
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
Clean room. Great locations. Great staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable in the city center
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

AUDIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place and very friendly staff, breakfast was fair (you get what you paid) very walkable to main attractions and lot of restaurants around there. Definitely recommend this place.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location... friendly staff...clean. parking only a block away not bad at all!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
It is with in walking distance to everything
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Sandhya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean property.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Near shopping and restaurant
Stayed 2 nights in Oct 2024
Verified

8/10 Good

thierri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hôtel

Very good situation in the city
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Marleny De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, the staff very attentive, and the breakfast is standard. My only observation is that you have to climb one floor of stairs to reach reception, and then there's an elevator to get to the rooms.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location most place i can walking within 10 minutes and most implo
Stayed 2 nights in May 2025
Verified

10/10 Excellent

WAH FAI

Liked: Amenities, property conditions & facilities
Good service , safe and quiet .
Stayed 3 nights in May 2025