BessaHotel Boavista4.0 out of 5.0
Recent guest reviews
Nice hotel, friendly people. Proper room and bathroom Excellent service The breakfast was very good, enough variety. Little bit far from city centre but by taxi good to do. IT was a pitty that the terras was closed
Great value for tourists as well as business people. The hotel is tastefully modern and impeccably clean. The room is modern comfortable and offers all the amenities. Bathroom is clean, modern and a pleasure to use. The hotel offers a restaurant and breakfast in nice facilities and the staff is super friendly and helpful. Location is fairly central on Avenida Boavista, close to everything in Porto.
DO NOT STAY HERE!!!!!!! BAD ETHOS AND BAD SERVICE!!!!! I booked on Booking.com in error a non refundable booking which was for over 900 euros! I emailed to cancel within 60 SECONDS to say it was an error and please please refund me! ( hoping that the hotel would see it as a genuine mistake seen as though I booked at 23.41 and requested to cancel at 23.42)The hotel reservation team showed no remorse or empathy and said no to a refund.This is alot of money when I made this booking in ERROR!! I understand that "non refundable" means non refundable but when I clearly booked it in error within 60 seconds there has to be some sort of sympathy shown?!? I called the hotel on numerous occasions but the general manager would not take my call, and they just said no that nothing they would do. Finally spoke to someone in reservations and the commercial manager who just kept repeating themselves saying its our policy and no to a refund! This is not a booking I made weeks prior and trying to cancel last minute! I am utterly disappointed in the hotel showing no signs of empathy! Booking.com have said there is nothing they can do and it is up to the hotel!! This is ALOT of money!! The hotel can and will rebook the room but have still got my 900 euros!!! The hotel said I could change the booking but then that would mean me having to pay for flights over there which I am not planning to go to Portugal in the next few years. It is frustrating that the hotel show no empathy and can spot a mistake when i cancelled within 60 SECONDS!!! the will clearly rebook this property as it is school holidays and the peak of the summer. This is just bad customer service and bad management!!! DONT STAY HERE!!!
Located in a very busy area in Boavista, surround the supermarket, restaurant, pharmacy, doctors, clinics, cosmetic areas, food, bakery, etc etc, easy to take uber and taxis , lots of people waking around, close to the touristic areas... other hand this hotel offers to little for the prices, there is no enough machines in gym if you're active and young... there is no light inside the hotel corredores, 6/7 floor where the suites are a bit different but still not justification for the prices. Need to improve in terms of number of staff, money spend to have more equipment special when became to welcome children with parents. There is few things need to change to really transform this hotel in a 5 star and amazing space quality/price! Hope this helps everyone
Great rooms..lots of hot water, rooms really nice! Breakfast was excellent as well! It' very modern in design, very earth friendly with the hallway lighting, the bed was very comfortable, the front desk people were always friendly. It was a bit out of the way of the downtown business district but we were on a coach so it didn't matter for that.
My room was prePaid online Via booking.com by my company but when I arrived they asked me for the same credicard. Since this was my boss credit I did not have it. So, they asked my boos to provide a picture of his credit card. Credit card processing is my job and this is not legal! Also they have had paper on the fromt desk with the credit card detail (number + exp date) that anyone could see. After we wonder how credit card details are stolen! Not a surprise when we see hotels managing payments like this. I'm going to write a message the Amex to request an Audit!
I have been there with my wife on a business trip, but stayed another night for holiday. We came early, around 12:00 noon, and I had to shower and dress. The receptionist made a special effort and gave us a room before the usual schedule. The hotel is nice, room are in good size, clean and comfortable. Breakfast in the -1 floor has good variety. Parking is under the hotel with extra cost of 7 or 8 Euors (I don't remember...). Location is in Boavista, right next to the stadium, near major traffic routes. Recommended. Try to take rooms on the view side, not the street side.if you are a couple, there are rooms with real king size bed, and those with 2 single beds connected..
Very nice modern clean rooms, big bathroom with full size bath & shower, good food at the restaurant. Kind & accomodating staff. Metro and bus lines not too far away. About a 15-20 minute walk from the Casa da Musica. Had a lovely stay!
Everything is nearly perfect. Only the location and surrounding are not very ideal for Porto visiting. I missed information about public Transportes to city and airport. Internet Site is not very helpful.
Good value hotel with a good breakfast modern decor. Exceptionally clean and well run. It is a bit far from the city centre if you just want to pop in to town but plenty of cheap busses and the uber taxi is about 6 euros. We got a two day tourist bus ticket which includes most of the local busses good value !
Casa da Musica is within a mile (2 km) of BessaHotel Boavista, and other popular attractions like Museum of Port Wine are within a few miles (5 km). This 109-room, 4-star hotel has a restaurant along with conveniences like a 24-hour fitness center and free in-room WiFi. It's also close to Sandeman Cellars and Porto Cathedral.
This hotel serves as home to a lobby lounge, along with a restaurant that specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.
All of BessaHotel Boavista's 109 soundproofed rooms provide minibars, laptop-compatible safes, and phones. 39-inch LED TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and memory foam beds with premium bedding and pillow menus ensure a restful night. In-room massages are available, and rooms also include desks.
BessaHotel Boavista offers a 24-hour fitness center, a steam room, and free WiFi in public areas. If you plan to drive, free offsite parking is available. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 8 meeting rooms, a 24-hour business center, and a computer station.
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 860 reviews