I put "Disabled, stairs not an option" and checked "Stairfree path to room" on my booking ... their parking lot requires guests to step up, then down one step, as they can't be bothered to pave it up and over their portico. Their ADA ramp up to the building is definately not to code, waaay too steep. All that said, they orignailly gave me a room where I would of had to struggle to pull my cart and suitcase up & over the curb, and up their steep ramp just to get into the building, and then out, then in then out again ... NOT ... they eventually gave me a ground floor room after I was in tears and asked to cancel my reserevation, they obliged and found me a ground floor room, and all was good. What a stressful check in considering I mentioned in my notes and checked all the right boxes, and they didn't read or care