The room they gave the first night was a mess and smells like poop. But they did switched me to a new room and they did not charge me for It. The staff were very friendly and professional. The place has too many rules and restrictions and it made most of the guests feel unwelcome. Made us feel like we only paying for just the room and that we aren't allowed to be in any other areas in the property.
I was not happy of the service the charge and customer service
No customer service at all. This hotel is terrible for this price...
Beautiful colonial open space architecture, responsive staff and clean rooms.
The staff is always welcoming and professional. The property is unique, accessible and very peaceful.
I liked everything about this hotel. The staff was very accommodating. The only thing that threw me off was the internet. It was horrible and very hard at times to get wifi connection. With that being said this problem needs to be fixed. Other than that, I had an excellent time and i'm looking forward to go back once that internet issue is taken care of.
Nice clean hotel. Restaurant food was fair and restaurant service was poor (extremely slow). Maid service was great. Staff was nice.
I love staying here. The staff is always nice and accommodating. The food is great, and the rooms are clean. The courtyard area is gorgeous. This is a great place for a couple or family.
A Very nice hotel in the heart of Petionville. Karibe has always proven to be the best in the hotels’ business in Haiti.
OUTSTANDING service, great food,great pool,very safe, nice rooftop
Overall it was a great experience, however the AC did not work well to keep the room at an ideal temperature. Also as a convention center, the hotel must have Necessary aminities on hands to help guests. You have to wait for their little convenient store to open
The staff was friendly. The only issue was that the room was a little stuffy. It was great, other than that.
Wonderful gardens and pool, slightly outdated rooms.
The rooms are relatively clean and there is a pool and decent restaurant (food is legit good). I would book directly at the hotel because the rates are significantly less and you will deal with less hassle about number of people in the room (they charge additional fees per person). No room service. And, the quality of your stay has 100% to do with what room you stay in. A deluxe room is amazing and renovated. The standard room is quite gross (I stayed two different nights).
Pleasant hotel. Great breakfast option ! I would definitely recommend this hotel to everyone
Karibe Hotel places you within 2 miles (3 km) of Marassa Gallery and Monnin Gallery. This 147-room, 4-star hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool.
Enjoy dining at one of 2 onsite restaurants including La Brasserie, which specializes in fusion cuisine. Order from room service to satisfy your hunger without leaving your room. Start each morning off right with buffet breakfast served for a fee.
All 147 air-conditioned rooms feature balconies, iPod docks, and refrigerators. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, phones, and ironing boards.
At Karibe Hotel, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include an outdoor tennis court, a rooftop terrace, and free WiFi in public areas.
The room they gave the first night was a mess and smells like poop. But they did switched me to a new room and they did not charge me for It. The staff were very friendly and professional. The place has too many rules and restrictions and it made most of the guests feel unwelcome. Made us feel like we only paying for just the room and that we aren't allowed to be in any other areas in the property.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
I was not happy of the service the charge and customer service
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
We're sorry you were unhappy -
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
No customer service at all. This hotel is terrible for this price...
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Beautiful colonial open space architecture, responsive staff and clean rooms.
Thanks for staying with us. We appreciate your feedback!
The staff is always welcoming and professional. The property is unique, accessible and very peaceful.
Thanks for staying with us. We appreciate your feedback!
I liked everything about this hotel. The staff was very accommodating. The only thing that threw me off was the internet. It was horrible and very hard at times to get wifi connection. With that being said this problem needs to be fixed. Other than that, I had an excellent time and i'm looking forward to go back once that internet issue is taken care of.
Thanks for staying with us. We appreciate your feedback!
Thank you for your feedback. We will be addressing your concerns.