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Poole Quay Hotel

3.0 star property

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Photo gallery for Poole Quay Hotel

2 bars/lounges, pub
Breakfast, lunch and dinner served
Reception
Standard Double Room, Harbor View | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
The Quay Poole Dorset, Poole, ENG, BH151HD
  • Place, Poole Harbour
    ‪2 min walk‬
  • Place, Poole Quay
    ‪2 min walk‬
  • Place, Lighthouse, Poole's Centre for the Arts
    ‪14 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Harbor View

Standard Double Room, Harbor View | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Double Room, Harbor View

8.0 out of 10
Very good
(4 reviews)
  • Harbor view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds, Harbor View

Standard Twin Room, 2 Twin Beds, Harbor View | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Twin Room, 2 Twin Beds, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Poole

Poole Quay Hotel places you next to Poole Harbour and within a 10-minute drive of other popular attractions like Tower Park. This 3-star hotel has 70 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Poole Harbour - 2 min walk - 0.1 miles
  • Poole Quay - 2 min walk - 0.1 miles
  • Baiter Park - 8 min walk - 0.4 miles
  • RNLI College - 11 min walk - 0.6 miles
  • Lighthouse, Poole's Centre for the Arts - 14 min walk - 0.8 miles

Getting around

  • Poole Station - 12 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 34 min drive

Restaurants

  • ‪The Brewhouse - ‬6 min walk
  • ‪Slug & Lettuce - ‬8 min walk
  • ‪The Lord Nelson - ‬5 min walk
  • ‪Oriel On The Quay - ‬5 min walk
  • ‪The Quay - ‬5 min walk

About this property

Poole Quay Hotel

Guests of Poole Quay Hotel enjoy access to WiFi in public areas, conference space, and a business center. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this golf hotel include a terrace, laundry facilities, and a garden.
40-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Electric kettles, phones, and ironing boards are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lunch and dinner served
Holiday Inn Express Poole by IHG
Poole
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 1,000 reviews
$107 nightly
The price is $128
Jul 19 - Jul 20
Total with taxes and fees
Holiday Inn Express Poole by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12 for adults and GBP 6 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Anchor Bar
  • Harbour View Restaurant

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 990 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • On the bay
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Poole Thistle
Thistle Hotel Poole
Thistle Poole
Poole Thistle Hotel
Thistle Poole Dorset
Thistle Poole Hotel Poole
Thistle Poole Hotel
Thistle Hotel
Thistle Poole
Poole Quay Hotel Hotel
Poole Quay Hotel Poole
Poole Quay Hotel Hotel Poole

Frequently asked questions

Are free cancellation options available at Poole Quay Hotel?

Poole Quay Hotel provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What's there to see close to Poole Quay Hotel?

This hotel is located in Poole, just steps from Poole Harbour and Poole Quay, and within a short walk of Baiter Park. You'll also find Lighthouse, Poole's Centre for the Arts and Poole Museum less than a mile away.

Is there parking available at Poole Quay Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and bicycle parking are also available.

Does Poole Quay Hotel include a casino?

No, Poole Quay Hotel doesn't have a casino.

Will I find an indoor pool at Poole Quay Hotel?

No, there is no indoor pool at this hotel.

Is Poole Quay Hotel good for couples?

Amenities that appeal to couples at this waterfront hotel include 24-hour room service as well as an ocean-view restaurant and 2 bars/lounges.

Does Poole Quay Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Poole Quay Hotel have a restaurant that serves breakfast?

Yes, Poole Quay Hotel serves a full breakfast for a surcharge on weekend mornings at Harbour View Restaurant.

Will Poole Quay Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Poole Quay Hotel for a fee of GBP 15 per pet, per night.

Does Poole Quay Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Poole Quay Hotel?

The closest major airport to Poole Quay Hotel is Bournemouth (BOH-Bournemouth Intl.), which is 11.3 mi away (34 minutes by car).

Are there rooms with balconies at Poole Quay Hotel?

No, there aren't any guestrooms at Poole Quay Hotel that offer a balcony.

Does Poole Quay Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Poole Quay Hotel.

Poole Quay Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 180 out of 720 reviews
Rating 8 - Good. 315 out of 720 reviews
Rating 6 - Okay. 125 out of 720 reviews
Rating 4 - Poor. 66 out of 720 reviews
Rating 2 - Terrible. 34 out of 720 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Oltea

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel and surroundings.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice stay , all staff very friendly : breakfast very good
Stayed 1 night in May 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location, good quality of food at breakfast, clean and comfortable room.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay, lovely room/view, friendly staff, enjoyed the dinner and breakfast
Stayed 1 night in Aug 2022
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay and staff were more than friendly and helpful
Stayed 1 night in Feb 2024
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Brilliant stay friendly staff good location
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay close to everything
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Great location huge bed lovely view from restaurant
Stayed 1 night in Feb 2023
Verified

8/10 Good

Nazanin

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

shivakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Located close to the harbour with shops and restaurants nearby.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service
Excellent location
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Always a good stay and the staff are friendly The menu is limited but the food was really good. Best of all it’s dog friendly
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cant wait to go back

Hotel was perfect for us location harbour view comfy bed good breakfast what more do you need
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Rubi

Liked: Staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great base for our visit to Brownsea island. Staff were friendly and efficient. Food was excellent.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July stay one night

Great location right on the quay. Room was nice and bed comfortable. Would stay here again
Stayed 1 night in Jul 2022
Verified

8/10 Good

Mindy

Liked: Cleanliness, staff & service, amenities
Close to restaurants and shopping. The staff were very approachable and helpful.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All round excellent

Lovely hotel Friendly staff Great location Comfortable room
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyed this hotel. Location in the heart of Poole made it easy to walk to stores and restaurants. Front desk staff was accommodating.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poole quay stay.

Upon arrival we received a friendly welcome and check in was fast. Clean room and a great location.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. A great location for Poole harbour!
Stayed 1 night in Sep 2023
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
The location to everything was fab
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and location fantastic views of harbour plenty of places to eat friendly and helpful staff good car parking whats not to like i am a regular visitor clean comfortable lovely dining room and bar with views of harbour brownsea island lots going on i love it
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Great reception staff. Plentiful parking, great views over harbour. Hotel slightly dated but clean, good size room & powerful shower.
Stayed 1 night in Sep 2023