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Haven Hotel

4.0 star property
Hotel on the beach, with indoor pool

Choose dates to view prices

Photo gallery for Haven Hotel

Free daily full breakfast
Indoor pool, seasonal outdoor pool, sun loungers
Aerial view
Double Room, Balcony, Sea View | Balcony
Double Room, Balcony, Harbor View | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
161 Banks Road, Poole, England, BH13 7QL
  • Place, Sandbanks Beach
    ‪3 min walk‬
  • Place, Sandbanks Ferry Terminal
    ‪3 min walk‬
  • Place, Studland Beach and Nature Reserve
    ‪7 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪22 min drive‬

Room options

View all photos for Double Room, Balcony, Harbor View

Double Room, Balcony, Harbor View | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Balcony, Harbor View

7.6 out of 10
Good
(7 reviews)
  • 251 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 230 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room

  • 303 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Single Room

  • 201 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony, Sea View

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(14 reviews)
  • 314 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Courtyard View

Economy Double Room, Courtyard View | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Economy Double Room, Courtyard View

8.2 out of 10
Very good
(10 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Deluxe Double Room

7.4 out of 10
Good
(9 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Poole

Haven Hotel places you next to Sandbanks Ferry Terminal and within a 10-minute walk of Sandbanks Beach. This 84-room, 4-star hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Sandbanks Beach - 3 min walk - 0.2 miles
  • Sandbanks Ferry Terminal - 3 min walk - 0.2 miles
  • Studland Beach and Nature Reserve - 7 min walk - 0.4 miles
  • Dorset Area of Outstanding Natural Beauty - 7 min walk - 0.4 miles
  • Shell Bay Beach - 12 min walk - 0.6 miles

Getting around

  • Parkstone Station - 9 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 35 min drive

Restaurants

  • ‪South Deep - ‬8 min drive
  • ‪Rockwater - ‬7 min drive
  • ‪Coast Cafe- Surf Ride Skate. - ‬8 min drive
  • ‪Knoll Beach Cafe - ‬8 min drive
  • ‪The Cliff - ‬5 min drive

About this property

Haven Hotel

Hotel on the beach, with indoor pool
At Haven Hotel, guests have access to an indoor pool, a sauna, and free WiFi in public areas. Self parking is offered for GBP 10.00 per night. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this beach hotel include a seasonal outdoor pool and a terrace.
LCD TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, phones, and desks.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pavilion Bar
  • The Point Restaurant

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per night
  • Dogs only
  • 2 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 8:30 AM to 5:30 PM.

Property is also known as

Haven Hotel
Haven Hotel Poole
Haven Poole
Haven Hotel Hotel
Haven Hotel Poole
Haven Hotel Hotel Poole

Frequently asked questions

Is free cancellation available at Haven Hotel?

Haven Hotel provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of Haven Hotel?

Located steps from Sandbanks Ferry Terminal, this hotel is in Poole, and within a 10-minute walk of Sandbanks Beach and Studland Beach and Nature Reserve. You'll also find Dorset Area of Outstanding Natural Beauty and Shell Bay Beach less than a mile away.

Will I be able to park at Haven Hotel?

Yes, parking is offered for GBP 10.00 per night. Though parking is limited, electric car charging is also available.

Does Haven Hotel have a casino on the premises?

No, Haven Hotel doesn't have a casino.

Is there an indoor pool at Haven Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 8:30 AM and 5:30 PM and the seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Haven Hotel?

This beachfront hotel offers plenty of amenities for couples including an indoor pool, a bar, and an ocean-view restaurant.

Are there hot tubs at Haven Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Haven Hotel have a restaurant with a breakfast menu?

Yes, Haven Hotel serves free full breakfasts at The Point Restaurant each morning.

Does Haven Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Haven Hotel for a fee of GBP 30 per pet, per night.

Does Haven Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Haven Hotel?

The closest major airport to Haven Hotel is Bournemouth (BOH-Bournemouth Intl.), which is 11.6 mi away (35 minutes by car).

Are there rooms with balconies at Haven Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea or courtyard views.

Haven Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 353 out of 1000 reviews
Rating 8 - Good. 393 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location, Scenery.
Stayed 5 nights in Oct 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great breakfast, comfortable bed
Stayed 1 night in Oct 2025

2/10 Terrible

Peter

Disliked: Property conditions & facilities, room comfort
The room was terrible .we were told we would have courtyard view .we have stayed at Haven Hotel several times before over a few years always been really happy with our rooms.we were put in room 205 fully frosted window that was locked shut it was very windy outside we had to push tissue in it to stop it rattling .overnight there was a.continous load noise from a generator or something outside window we couldn't see out to see what it was.Also a dog was barking on corridor opposite for some time in evening .then a noisy group came in at 2-30 am didn't get any sleep at all.it was our wedding anniversary and my 80th birthday ,it was only for 1 night and I should have complained at time put up with it .I felt ill all next day because of the stress .we went on to stay at.Durley Dene hotel in Bournemouth for next two nights and it was lovely.not one problem .I just hope Haven look into this as it ruined our weekend we won't be staying there again
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 5 nights in Sep 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Judith

Sea view wonderful! Staff slow to respond and sometimes forgot about us in the restaurant or not in reception when required which was disappointing. Lady in reception on the phone for ages this morning when we wanted to check out so we gave up and left our key cards on the desk. Not good!!
Stayed 3 nights in Sep 2025

6/10 Okay

Carol

Stayed 1 night in Sep 2025

2/10 Terrible

David

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, close to the chain ferry and bus services, beauitful sea veiws, on the beach amazing spa and out door heated pool, fantastic service, cant fault it, what a gem, also dog friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay

Absolutely beautiful area. Good place to stay to explore the area. Restaurant excellent, all staff friendly. Would stay again. Really comfy bed.
Stayed 1 night in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice veiws in lounge and restaurants. Dissapointed with no veiw from room.and problems a few times with lift not working
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, more good than bad.

Nice hotel with great facilities. Outdoor pool is warm and sauna / steam rooms were decent. However, I expected more of a view from a 'premium room' (picture attached). Annoyingly, the leisure centre (roof in picture) made an annoying humming throughout the night. Check-in was probably the fastest I've ever encountered and all staff with the exception of one miserable bar worker were absolutely excellent. Leisure staff were partcularly excellent. Breakfast was very nice and dining has great views out to sea.
Stayed 1 night in Sep 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked where the hotel was situated on the beach at sandbanks
Stayed 3 nights in Sep 2025

8/10 Good

ANTONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
The location is stunning, watching the chain link ferry going backwards and forwards
Stayed 1 night in Sep 2025

8/10 Good

Nathan

Liked: Cleanliness, property conditions & facilities, room comfort
Where the hotel was situated was lovely with access to the private beach. The staff were a little slow and unattentive. The pool has a bar but for beer you have to walk to other end of the hotel which is very odd. Nice and clean and breakfast i cannot fault, would stay again.
Stayed 3 nights in Aug 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing sea views ,
Stayed 2 nights in Aug 2025

10/10 Excellent

Suzanne

Stayed 4 nights in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel tocstay. Service good staff friendly. Fantastic views of the sea and harbour.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leanne

Stayed 1 night in Jul 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location on the beach. Lovely menu with vegan options that's not the usual burger and chips then sorbet.
Stayed 2 nights in Aug 2025

8/10 Good

Jamieson

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Needs updating

Needs updating food was fair priced but under par
Stayed 2 nights in Aug 2025

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