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Transera Hotel Pontianak

3.0 star property
Hotel in Pontianak with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Transera Hotel Pontianak

Terrace/patio
Lobby sitting area
Indonesian cuisine, alfresco dining
Cafe
Sauna, hot tub, massages

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Jl. Gajah Mada, Gajah Mada 21, Pontianak, West Kalimantan, 78122
  • Gajah Mada Shopping Complex
    ‪8 min walk‬
  • Ayani Mega Mall
    ‪3 min drive‬
  • Museum Provinsi Kalimantan Barat
    ‪4 min drive‬
  • Pontianak (PNK-Supadio)
    ‪15 min drive‬

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Room options

View all photos for Superior Room, Non Smoking

Minibar, in-room safe, desk, free WiFi

Superior Room, Non Smoking

  • 182 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Executive Room

Minibar, in-room safe, desk, free WiFi

Executive Room

  • 290 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free WiFi

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free WiFi

Deluxe Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, Non Smoking

Minibar, in-room safe, desk, free WiFi

Superior Room, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room

Minibar, in-room safe, desk, free WiFi

Executive Room

  • City view
  • Sleeps 3
  • 2 King Beds OR 2 Twin Beds

About the neighborhood

Pontianak

Transera Hotel Pontianak places you within a short walk of Gajah Mada Shopping Complex and within a mile (2 km) of Museum Provinsi Kalimantan Barat. This 3-star hotel welcomes guests with 133 rooms and conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Gajah Mada Shopping Complex - 8 min walk - 0.5 miles
  • Alun Alun Kapuas - 3 min drive - 1.8 miles
  • Ayani Mega Mall - 3 min drive - 2.0 miles
  • Museum Provinsi Kalimantan Barat - 4 min drive - 2.3 miles
  • Danau Sentarum National Park - 7 min drive - 4.6 miles

Getting around

  • Pontianak (PNK-Supadio) - 15 min drive

Restaurants

  • ‪Warung Aa' Herry - ‬4 min walk
  • ‪Restaurant Gajah Mada - ‬5 min walk
  • ‪Nasi Ayam Akit - ‬2 min walk
  • ‪Warunk Upnormal Pontianak - ‬5 min walk
  • ‪Nasi Akwang - ‬7 min walk

About this property

Transera Hotel Pontianak

Hotel in Pontianak with a full-service spa and a fitness center
Guests staying at Transera Hotel Pontianak enjoy access to a full-service spa, a gym, and a sauna. Free parking is included with your stay. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and a terrace.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hydromassage showers and slippers. Minibars, safes, and desks are also available.
Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Grand River X Spa. Services include massages. The spa is equipped with a sauna and a hot tub.

Languages

English, Indonesian

Similar properties

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  • Pool
  • Spa
  • Kids pool
  • Parking included
7.6 out of 10, Good, 93 reviews
$28 nightly
The price is $31
May 23 - May 24
Total includes taxes and fees
Aston Pontianak Hotel & Convention Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 88,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Teras Cafe
  • TeraSky Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 88000 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Transera
Hotel Transera Pontianak
Transera Hotel
Transera Hotel Pontianak
Transera Pontianak
Transera Hotel Pontianak Hotel
Transera Hotel Pontianak Pontianak
Transera Hotel Pontianak Hotel Pontianak

Frequently asked questions

Is free cancellation available at Transera Hotel Pontianak?

Transera Hotel Pontianak provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Transera Hotel Pontianak?

As of May 19, 2025, prices found for a 1-night stay for 2 adults at Transera Hotel Pontianak on May 29, 2025 start from $16.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Transera Hotel Pontianak?

This hotel is located in Pontianak within a short 8-minute walk of Gajah Mada Shopping Complex. You'll also find Ayani Mega Mall and Museum Provinsi Kalimantan Barat within a short drive.

Will I be able to park at Transera Hotel Pontianak?

Yes, self parking is offered for free at the hotel.

Is a spa located at Transera Hotel Pontianak?

Grand River X Spa is the hotel's full-service spa and services include massages.

Does Transera Hotel Pontianak feature a casino on the premises?

No, Transera Hotel Pontianak doesn't have a casino.

Will I find an indoor pool at Transera Hotel Pontianak?

No, there is no indoor pool at this hotel.

Is Transera Hotel Pontianak good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant with al fresco dining, and a full-service spa.

Are there hot tubs at Transera Hotel Pontianak?

Yes, guests can enjoy a spa tub at this hotel.

Does Transera Hotel Pontianak have a restaurant that serves breakfast?

Yes, Transera Hotel Pontianak serves buffet breakfast for a surcharge each morning at TeraSky Restaurant.

Will Transera Hotel Pontianak allow pets to stay for free?

No, pets and service animals aren't allowed at Transera Hotel Pontianak.

Are there connecting rooms at Transera Hotel Pontianak?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Transera Hotel Pontianak?

The closest major airport to Transera Hotel Pontianak is Pontianak (PNK-Supadio), which is 9.7 mi away (15 minutes by car).

Can I book a room with a balcony at Transera Hotel Pontianak?

No, there aren't any guestrooms with balconies at Transera Hotel Pontianak.

Does Transera Hotel Pontianak have a wedding venue on site?

Take advantage of the wedding venue at Transera Hotel Pontianak if you plan to say "I do" during your trip.

Transera Hotel Pontianak Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 6 out of 28 reviews
Rating 8 - Good. 17 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hejilda

Stayed 1 night in Dec 2023

10/10 Excellent

Toto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inside the room was dirty and bad smell. The hallway carpet was dirty and tiny.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

Good prospects but really need maintainance.

The executive room I got was spacious, but it was a bit dirty and run down. The laminate floors looked nice, but were sticky, rather dirty and had a funny smell, as if someone puked before. The room had a "toilet sewage" smell from time to time. The reception was kind enough for provide air fresheners which helped. Aircon position isn't suitable and rather warm in the room. Big & modern TV. Breakfast was OK, but less satisfactory on 2nd day due to an event occupying the top floor.
Stayed 2 nights in May 2023

8/10 Good

Kiam

Stayed 7 nights in Mar 2023

10/10 Excellent

Arya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

ilhamsyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Christopher, Kuching, Sarawak.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfy hotel

stayed 3 nights, room is small, no wardrobe, no window,
Stayed 3 nights in Sep 2018

4/10 Poor

Yahudar, Sarawak, Malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a 3 star hotel.shocked & frustrated

Early check in at 12.30pm but frontdesk didnt found my booking.Have to wait for them to do the verification. Given room at level 5 for deluxe room but unfortunately no window for all if this room type.Only Executive room got window. Room too small.bed linen, cup & kettle are not so clean while towel is obviously dirty, old & torn out. No mini fridge, no toothpaste & brush(even i didnt need it). Stayed for 2 nights.When i back to my room, no housekeeping been made. When i go out again after take my bath, i put doorsign to ask them to clean up my room but when i back at 6pm, still no housekeeping. As too tired, i just ask them to send me a new towel & toilet paper.Again, towel is so old and yellowish. Buffet breakfast just served a simple dish only..Can see ants & small flies at the dessert corner Location not really at main road. Staff are polite, friendly and helpful
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service

Well, Budget Cut Means Satisfaction Cut

Well, I don't know if this hotel desperately cut their budget. They don't provide facial tissue, unless you ask for it. Only 1 toothbrush and sandal in room. And they do not provide any soap bar anymore. You need to request it.
Stayed 1 night in Aug 2018

8/10 Good

Wan Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
The strategic location of the hotel made the hotel my choice to stay in Pontianak, West Kalimantan, Indonesia.
Stayed 1 night in Aug 2017

8/10 Good

cindy

Liked: Cleanliness, staff & service

value for money

ok, great location. great value. gonna come back again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and Reasonable Price

Quite good. What i like most are their service and good view at restaurant. Best price though

6/10 Okay

Pei

Liked: Room comfort

8/10 Good

Hilary, Sarawak, Malaysia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent quality at affordable price

At the lane corner behind Aston Pontianak Hotel & Convention Centre. Decent quality at affordable price.

8/10 Good

Grace, Barbados

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A Good Short Stay

We overnighted here and it was perfectly suitable for this purpose. The complimentary hotel car took us to change money and they arranged an early taxi for us. Would recommend for short stays.

8/10 Good

tommy

Liked: Staff & service

budged hotel

Its ok for budged hotel

4/10 Poor

Jani, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average experience

Not an awful hotel, but little worn out. They weren't able to provide me a non-smoking room and the smoking rooms smelled quite bad Also the Internet was slow and was cutting out constantly making working or surfing an agony. The price was cheap (about $20 to $25 USD), but they claimed it was only an offer with normal prices being from 500k IDR to 700t IDR which is way too much compare.d to other hotels nearby

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Suryo

Stayed 1 night in Apr 2023

8/10 Good

Wiryono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

good, good

Liked: Cleanliness, property conditions & facilities

lokasi yang tepat

ok
Stayed 3 nights in Jul 2017

8/10 Good

Ronald Maruli Tua, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Transera Yang Nyaman, Sederhana dan Lengkap

Hotel yang cukup lengkap fasilitas nya dan dekat dengan pusat kota dan cocok untuk keperluan Bisnis.

10/10 Excellent

Arnold, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perjalanan bisnis

Menyenangkan.. tidur nyenyak.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Transera hotel

Keadaan hotel secara menyeluruh ok tetapi keadaan dalam bilik adalah kecil