Mercure Pontianak City Center

Hotel in Pontianak with a health club and a sauna

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Hot Tub
Pool
Breakfast available
Gym
Room service

Explore the area

Jalan Jenderal Ahmad Yani, 91, Pontianak, West Kalimantan, 78124

Ayani Mega Mall
‪2 min walk‬
Museum Provinsi Kalimantan Barat
‪8 min walk‬
Gajah Mada Shopping Complex
‪3 min drive‬
Pontianak (PNK-Supadio)
‪17 min drive‬

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Room options

Superior Twin Room, 2 Twin Beds

Very good

237 sq ft
City view
Sleeps 3
2 Twin Beds

Deluxe Twin Room, 2 Twin Beds

269 sq ft
City view
Sleeps 4
2 Twin Beds

Superior Room, 1 King Bed

Good

237 sq ft
City view
Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed

269 sq ft
City view
Sleeps 4
1 King Bed

About the neighborhood

Pontianak

Located within a 5-minute walk of Ayani Mega Mall, Mercure Pontianak City Center is within a 15-minute stroll of Diguli Park. This 4-star hotel has 265 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

Ayani Mega Mall - 2 min walk - 0.1 miles
Museum Provinsi Kalimantan Barat - 8 min walk - 0.5 miles
Gajah Mada Shopping Complex - 3 min drive - 1.6 miles
Alun Alun Kapuas - 4 min drive - 2.7 miles
Danau Sentarum National Park - 9 min drive - 3.6 miles

Getting around

Pontianak (PNK-Supadio) - 28 min drive

Restaurants

‪Excelso - ‬3 min walk
‪Marugame Udon - ‬3 min walk
‪Starbucks - ‬4 min walk
‪Pizza Hut - ‬4 min walk
‪A&W - ‬3 min walk

About this property

Mercure Pontianak City Center

Hotel in Pontianak with a health club and a sauna

Mercure Pontianak City Center features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for IDR 120000 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a sauna, free WiFi in public areas, and a hot tub.

Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and slippers, and beds are dressed in premium bedding. Refrigerators, coffee makers, and free newspapers are other standard amenities. Housekeeping is available on request.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Indonesian

Similar properties

Junior Suite | Minibar, in-room safe, desk, free WiFi

Pool
Spa
Kids pool
Parking included

$30 nightly

Jun 29 - Jun 30

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Free self parking on site

Food and drink

Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: IDR 120,000 per person
A bar/lounge
A restaurant

Restaurants on site

Ebony

Things to do

Bicycle rentals
Children's pool
Health club
Hot tub
Outdoor pool
Playground
Sauna
Shopping

Family friendly

Children's pool
In-room refrigerator
Laundry facilities
Outdoor pool
Playground
Rollaway/extra bed (surcharge)
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop

Business services

24-hour business center
Computer station
Meeting room

Outdoors

Garden
Terrace
Vegetable garden

Accessibility

Elevator

At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Hair dryer
Private bathroom
Shower
Slippers
Towels provided

Entertainment

LCD TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Refrigerator

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:00 AM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Rollaway/extra beds are available for IDR 350000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately IDR 120000 per person
Airport shuttle fee: IDR 120000 per vehicle (roundtrip)
Rollaway bed fee: IDR 350000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Check-in: 2 PM—-1:00 AM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

No cribs or infant beds are available.

Property is also known as

Mercure Hotel Pontianak

Mercure Pontianak

Mercure Pontianak Hotel Pontianak

Mercure Pontianak City Center Hotel

Mercure Pontianak City Center Pontianak

Mercure Pontianak City Center Hotel Pontianak

Frequently asked questions

Are free cancellation options available at Mercure Pontianak City Center?

Mercure Pontianak City Center provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Mercure Pontianak City Center?

As of Jun 26, 2025, prices found for a 1-night stay for 2 adults at Mercure Pontianak City Center on Jun 29, 2025 start from $35.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Mercure Pontianak City Center?

Located steps from Ayani Mega Mall, this hotel is in Pontianak, and within a 10-minute walk of Museum Provinsi Kalimantan Barat and Diguli Park. You'll also find Gajah Mada Shopping Complex and Danau Sentarum National Park within a short drive.

Will I be able to park at Mercure Pontianak City Center?

Yes, self parking is offered for free at the hotel.

Does Mercure Pontianak City Center have a casino?

No, Mercure Pontianak City Center doesn't have a casino.

Is there an indoor pool at Mercure Pontianak City Center?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Mercure Pontianak City Center good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Mercure Pontianak City Center?

Yes, this hotel has a spa tub.

Does Mercure Pontianak City Center have a restaurant with a breakfast menu?

Yes, Mercure Pontianak City Center serves buffet breakfast for a surcharge each morning at Ebony.

Does Mercure Pontianak City Center allow pets to stay free of charge?

No, pets and service animals aren't allowed at Mercure Pontianak City Center.

Are there connecting rooms at Mercure Pontianak City Center?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Mercure Pontianak City Center?

The closest major airport to Mercure Pontianak City Center is Pontianak (PNK-Supadio), which is 9.9 mi away (28 minutes by car).

Can I book a room with a balcony at Mercure Pontianak City Center?

No, you won't find guestrooms with balconies at Mercure Pontianak City Center.

Mercure Pontianak City Center Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Afriano

Stayed 4 nights in Jun 2024

10/10 Excellent

John

May 4, 2024

Stayed 6 nights in Apr 2024

6/10 Okay

RODERICK

Traveled with partner

Jan 23, 2024

Disliked: Property conditions & facilities

no hot water. pool was dirty. buffet breakfast is so so. room amenities not so impressive. for its level and reputation, it was a disappointing stay

Stayed 3 nights in Jan 2024

10/10 Excellent

Karolyn

Aug 28, 2023

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family

Jun 12, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in May 2023

10/10 Excellent

RODERICK

Mar 11, 2023

Stayed 1 night in Mar 2023

10/10 Excellent

Mohamed

Feb 19, 2023

Liked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2023

4/10 Poor

Diana

Traveled with family

Apr 22, 2022

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

We checked in to the room with broken door in the restroom. Hair dryer was not working. Breakfast was terrible. Overall we’re disappointed with staying here.

Stayed 1 night in Apr 2022

6/10 Okay

Aida

Apr 5, 2022

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The room i has been stay for 8 day the AC was not cool at all. Since first nite staying already complaining to the receptionist and they said will chexk on it till next 2 day again i did tell them about and still the same nothing happening. As same the shower drain is blocked too. On my last day too laundry late delivery to me till the day i wanted and need to call for it. Hope they will more play attention to the guest request when they feel somethinf wrong with the room.

Stayed 8 nights in Mar 2022

4/10 Poor

Verified traveler

Traveled with family and small children

May 23, 2021

Disliked: Staff & service, amenities, property conditions & facilities

I didn't like there's no free breakfast for my family even though I paid for the hotel included free breakfast according to that hotel website anyway

Stayed 2 nights in May 2021

4/10 Poor

Dyg Sapiah

Traveled with family

Verified traveler

Oct 1, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near mall

Best hotel in Pontianak. Beside a mall.

Stayed 1 night in Sep 2019

6/10 Okay

HPO

Traveled with family

Jul 21, 2019

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

The building is great and staffs are friendly. I am disappointed because I didn’t get to have my rooms as I reversed. My family has allergies which can’t inhale cigarette smoke and she has to use inhaler. We were put on the smoking floor.

Stayed 1 night in Jul 2019