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Gardenia Resort and Spa

Property class: 2

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Photo gallery for Gardenia Resort and Spa

Exterior
Reception
Exterior
Garden
Room

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Jl.Ahmad Yani II, Pontianak, West Kalimantan, 78391
  • Place, Ayani Mega Mall
    ‪20 min drive‬
  • Place, Museum Provinsi Kalimantan Barat
    ‪20 min drive‬
  • Place, Gajah Mada Shopping Complex
    ‪23 min drive‬
  • Airport, Pontianak (PNK-Supadio)
    ‪7 min drive‬

Room options

View all photos for Premier Villa

Select Comfort beds, in-room safe, desk, blackout drapes

Premier Villa

  • Sleeps 2

Villa, Terrace

  • Sleeps 2

View all photos for Family Villa

Family Villa | Select Comfort beds, in-room safe, desk, blackout drapes

Family Villa

  • Sleeps 3

View all photos for Villa, Garden Area

Select Comfort beds, in-room safe, desk, blackout drapes

Villa, Garden Area

  • 1 bedroom
  • Sleeps 2

DOUBLE PREMIER KING BED

  • Sleeps 4

Double or Twin PREMIER

  • Sleeps 6

SUITE STANDARD

  • Sleeps 8

About the neighborhood

Pontianak

Gardenia Resort and Spa places you within a 15-minute drive of Taman Arboretum Sylva Untan and Diguli Park. This 47-room hotel has conveniences like a restaurant, a water park, and an outdoor pool.

What's nearby

  • Ayani Mega Mall - 20 min drive - 8.7 miles
  • Museum Provinsi Kalimantan Barat - 20 min drive - 8.9 miles
  • Gajah Mada Shopping Complex - 23 min drive - 10.3 miles
  • Kapuas Indah Building - 24 min drive - 11.4 miles
  • Vihara Bodhisatva Karaniya Metta - 24 min drive - 11.4 miles

Getting around

  • Pontianak (PNK-Supadio) - 5 min drive

Restaurants

  • ‪Warung Kopi Asiang - ‬9 min drive
  • ‪KFC Sungai Raya - ‬10 min drive
  • ‪Periuk Live Seafood - ‬10 min drive
  • ‪Imperial Kitchen & Dimsum - ‬10 min drive
  • ‪Nasi Akwang - ‬9 min drive

About this property

Gardenia Resort and Spa

At Gardenia Resort and Spa, guests enjoy a water park, an outdoor pool, and a lazy river. There's valet parking for a fee and limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a children's pool, a rooftop terrace, and a 24-hour business center.
25-inch TVs come with satellite channels and first-run movies. Select Comfort beds grant a restful night's sleep, and bathrooms offer rainfall showers, free toiletries, and slippers. Refrigerators, coffee makers, and free newspapers are other standard amenities.
An outdoor pool and a children's pool are on site. Other recreational amenities include a water park and a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna.

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Property amenities

Parking and transportation

  • Airport shuttle at scheduled times
  • Free theme park shuttle
  • Limo/town car service
  • Valet parking on site (surcharge)
  • RV/bus/truck parking on site

Food and drink

  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Papyrus Restaurant

Things to do

  • Children's pool
  • Fishing
  • Lazy river
  • Outdoor pool
  • Playground
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Children's pool
  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Supervised activities for children
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • No elevator

More

  • 36 buildings
  • Built in 2010

Room amenities

Bedroom

  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Slippers

Entertainment

  • 25-inch TV with premium cable/satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
  • Check-in: 1 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Gardenia Pontianak
Gardenia Resort
Gardenia Resort Pontianak

Frequently asked questions

What is there to do near Gardenia Resort and Spa?

This hotel is located in Pontianak, close to Diguli Park and Taman Arboretum Sylva Untan.

Is there parking available at Gardenia Resort and Spa?

Yes, valet parking is available for a surcharge. RV/bus/truck parking is also available for guests.

Is there a spa available at Gardenia Resort and Spa?

Aruna Spa is the hotel's spa and services include couples treatments, massages, mani/pedis, and body treatments.

Does Gardenia Resort and Spa include a casino at the property?

No, Gardenia Resort and Spa doesn't have a casino.

Is there an indoor pool at Gardenia Resort and Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Gardenia Resort and Spa good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a garden-view restaurant and an outdoor pool.

Does Gardenia Resort and Spa have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Gardenia Resort and Spa have a restaurant that serves breakfast?

Yes, Gardenia Resort and Spa serves breakfast for a surcharge at Papyrus Restaurant.

Does Gardenia Resort and Spa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Gardenia Resort and Spa?

The closest major airport to Gardenia Resort and Spa is Pontianak (PNK-Supadio), which is 2 mi away (5 minutes by car).

Are there rooms with balconies at Gardenia Resort and Spa?

Yes, some guestrooms at this hotel offer either a balcony and a terrace.

Does Gardenia Resort and Spa have a wedding venue?

There are wedding services available at Gardenia Resort and Spa if that's in your vacation plans.

Gardenia Resort and Spa Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

4.8/10

Cleanliness

5.4/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Sri Rahayu

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Keluarga

WC nya kotor
Verified review

4/10 Poor

Prask

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine for a one night stopover as close to airport

Not ideal, but at 5 mins from the airport it worked for us as we were only there a night and had a very early flight the next day. I wouldn't recommend staying any longer though. Had a massage at their spa, which left my back and legs quite badly bruised and quite painful, which was a bit odd. Never experienced that before.
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
pleasant