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Four Points By Sheraton Pontianak

4.0 star property

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Photo gallery for Four Points By Sheraton Pontianak

2 bars/lounges, swim-up bar, poolside bar
Reception
Restaurant
Premier Room, 1 King Bed, City View, Corner | Premium bedding, minibar, in-room safe, desk
View from property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Arteri Supadio, Pontianak, West Kalimantan, 78391
  • Place, Diguli Park
    ‪3 min drive‬
  • Place, Ayani Mega Mall
    ‪4 min drive‬
  • Place, Museum Provinsi Kalimantan Barat
    ‪4 min drive‬
  • Airport, Pontianak (PNK-Supadio)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, City View

Deluxe Room, 2 Double Beds, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, City View

  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Premier Suite, 1 King Bed

  • 590 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

Family Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Family Suite, 1 King Bed

  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

  • 640 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View, Corner

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, City View, Corner

  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, City View

  • 380 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Pontianak

Four Points By Sheraton Pontianak is located within a few miles (5 km) of Diguli Park and Ayani Mega Mall. This 196-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a 24-hour gym.

What's nearby

  • Diguli Park - 3 min drive - 2.3 miles
  • Ayani Mega Mall - 4 min drive - 2.7 miles
  • Museum Provinsi Kalimantan Barat - 4 min drive - 2.9 miles
  • Gajah Mada Shopping Complex - 7 min drive - 4.3 miles
  • Kapuas Riverfront Park - 7 min drive - 5.4 miles

Getting around

  • Pontianak (PNK-Supadio) - 15 min drive

Restaurants

  • ‪Imperial Kitchen & Dimsum - ‬12 min walk
  • ‪A&W Gaia City Mall - ‬11 min walk
  • ‪Lumina - ‬3 min walk
  • ‪Starbucks Gaia Mall - ‬13 min walk
  • ‪Aming Coffee - ‬12 min walk

About this property

Four Points By Sheraton Pontianak

Built in 2024, the brand new Four Points By Sheraton Pontianak features 2 outdoor pools, a children's pool, and a 24-hour gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 300000 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities.
50-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bidets, and beds are dressed in premium bedding. Other standard amenities include minibars, coffee makers, and safes. Change of towels is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 165,000 for adults and IDR 82,500 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Cooking classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (42 inch wide door)
  • Grab bar near toilet (42 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 330000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: IDR 350000
  • New Year's Eve (December 31) Gala Dinner per child: IDR 200000 (from 6 to 11 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 165000 for adults and IDR 82500 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 330000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GoPay, OVO, and DANA
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: GoPay, OVO, and DANA.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Four Points By Sheraton Pontianak Hotel

Four Points By Sheraton Pontianak Pontianak

Four Points By Sheraton Pontianak Hotel Pontianak

Frequently asked questions

What can I see within easy reach of Four Points By Sheraton Pontianak?

This hotel is located in Pontianak, close to Ayani Mega Mall, Gajah Mada Shopping Complex, and Kapuas Indah Building. You'll also find Museum Provinsi Kalimantan Barat and Diguli Park within a short drive.

How much does it cost to stay at Four Points By Sheraton Pontianak?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Pontianak on May 13, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Four Points By Sheraton Pontianak?

Yes, valet and self parking are offered for free at the hotel.

Is a spa located at Four Points By Sheraton Pontianak?

Spa services at the hotel include aromatherapy, body treatments, and massages.

Does Four Points By Sheraton Pontianak feature a casino on the premises?

No, Four Points By Sheraton Pontianak doesn't have a casino.

Will I find an indoor pool at Four Points By Sheraton Pontianak?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 6:00 AM and 6:00 PM.

Is Four Points By Sheraton Pontianak a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and 2 outdoor pools.

Does Four Points By Sheraton Pontianak have a hot tub?

No, this hotel doesn't have a spa tub.

Does Four Points By Sheraton Pontianak have a restaurant that serves breakfast?

Yes, Four Points By Sheraton Pontianak serves buffet breakfast each morning for a surcharge from its restaurant.

Does Four Points By Sheraton Pontianak allow pets to stay for free?

No, pets and service animals aren't allowed at Four Points By Sheraton Pontianak.

Does Four Points By Sheraton Pontianak have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Four Points By Sheraton Pontianak?

The closest major airport to Four Points By Sheraton Pontianak is Pontianak (PNK-Supadio), which is 6.2 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Four Points By Sheraton Pontianak?

No, there aren't any guestrooms with balconies at Four Points By Sheraton Pontianak.

Four Points By Sheraton Pontianak Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
It's reality clean,friendly staff with smile and delicious buffet breakfast. We would like big thank you to Ibnu and Febi with their excellent services during out stay. We will come back to stay Four points by Sheraton
Nice view
Stayed 4 nights in Jan 2026

10/10 Excellent

Nurul

Stayed 1 night in Dec 2025

10/10 Excellent

Willem

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Mooie schone kamers fijn en behulpzaam personeel zeker iets om terug te gaan
Stayed 10 nights in Mar 2026

10/10 Excellent

Willem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn hotel goede service alleen ontbijt kan op sommige punten wat beter
Stayed 2 nights in Mar 2026

8/10 Good

Willem

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Schone kamer fijn personeel
Stayed 5 nights in Dec 2025