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Aparthotel

Whales Bay Hotel

4.0 star property
Family-friendly aparthotel with a full-service spa and a health club

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Photo gallery for Whales Bay Hotel

Terrace/patio
Penthouse, 2 Bedrooms (4 Adults + 2 Children) | Living area | LED TV
Seasonal outdoor pool, open 9:00 AM to 10:30 PM, sun loungers
Penthouse, 2 Bedrooms (4 Adults + 2 Children) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Pool
  • Spa
  • Kitchen
  • Laundry
  • Parking included

Explore the area

Map
Canada do Terreiro, São Vicente Ferreir, Ponta Delgada, 9545-520
  • Batalha Golf Course
    ‪9 min drive‬
  • Antonio Borges Garden
    ‪13 min drive‬
  • Ponta Delgada City Gates
    ‪15 min drive‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪15 min drive‬

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Room options

View all photos for Penthouse, 2 Bedrooms (4 Adults + 2 Children)

Penthouse, 2 Bedrooms (4 Adults + 2 Children) | Living area | LED TV

Penthouse, 2 Bedrooms (4 Adults + 2 Children)

  • 1604 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (4 Adults + 2 Children)

Apartment, 2 Bedrooms (4 Adults + 2 Children) | Extra beds

Apartment, 2 Bedrooms (4 Adults + 2 Children)

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children)

Apartment, 1 Bedroom (2 Adults + 2 Children) | In-room safe, individually furnished, desk, blackout drapes

Apartment, 1 Bedroom (2 Adults + 2 Children)

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Ponta Delgada

Whales Bay Hotel places you within a 15-minute drive of popular attractions such as Batalha Golf Course and Antonio Borges Garden. This 4-star aparthotel has 15 guestrooms and offers a full-service spa, free in-room WiFi, and free self parking.
View more Aparthotels in Ponta DelgadaOpens in a new window

What's nearby

  • Batalha Golf Course - 9 min drive - 4.1 miles
  • Antonio Borges Garden - 13 min drive - 8.1 miles
  • Ponta Delgada Harbour - 15 min drive - 9.1 miles
  • Ponta Delgada City Gates - 15 min drive - 8.6 miles
  • Lagoa das Sete Cidade - 31 min drive - 12.6 miles

Getting around

  • Joao Paulo II Airport (PDL) - 18 min drive

Restaurants

  • ‪O Chocolatinho - ‬12 min drive
  • ‪Café Canto do Cais - ‬6 min drive
  • ‪Botequim Açoriano - ‬8 min drive
  • ‪Quinta dos Sabores - ‬14 min drive
  • ‪Restaurante O Emigrante - ‬4 min drive

About this property

Whales Bay Hotel

Family-friendly aparthotel with a full-service spa and a health club
Guests staying at Whales Bay Hotel enjoy access to a full-service spa, a gym, and a steam room. You can put free parking to good use if you drive. The front desk has multilingual staff that can help with concierge services, securing valuables, and luggage storage. Other amenities at this spa aparthotel include free WiFi in public areas, a seasonal outdoor pool, and an arcade/game room.
Each apartment is soundproofed and features a kitchen and a lanai, and there's space to spread out with a sitting area. An LED TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, bidets, and slippers. Other standard amenities include a sofa bed, an espresso maker, and a safe. Limited housekeeping is available.
Recreational amenities at the aparthotel include a health club, a steam room, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wet Zone has 1 treatment room. Services include massages. The spa is equipped with a hot tub. The spa is open daily.

Languages

English, German, Portuguese

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Property amenities

Beach

  • Beach towels

Pool/Spa

  • Couples treatment rooms
  • Full-service spa
  • Hot tub
  • Massage
  • Pool loungers
  • Seasonal outdoor pool
  • Steam room
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's games
  • Free crib
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Mixer
  • Stovetop
  • Toaster
  • Toaster oven

Dining

  • Champagne service

Bedrooms

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LED TV with cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Lanai
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Guidebooks
  • Housekeeping (limited availability)
  • Limited-hour front desk
  • Luggage storage
  • Mobile key entry
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Health club
  • Mini golf
  • Shopping
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 15 units
  • 3 floors
  • Bicycle rentals
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Public bath
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 4:00 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 01 to October 31.
  • Pool access available from 9:00 AM to 10:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Whales Bay Hotel Ponta Delgada
Whales Bay Ponta Delgada
Whales Bay Hotel Aparthotel
Whales Bay Hotel Ponta Delgada
Whales Bay Hotel Aparthotel Ponta Delgada

Frequently asked questions

Is a free cancellation option available at Whales Bay Hotel?

Whales Bay Hotel offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Whales Bay Hotel?

This aparthotel is located in Ponta Delgada within a short 7-minute walk of São Vicente Ferreira Natural Pools. Batalha Golf Course is also within a driving distance of 3.7 mi.

Is there parking available at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Accessible parking is also available for guests.

Is there a spa available at Whales Bay Hotel?

Wet Zone is the aparthotel's spa and services include couples treatments and massages.

Does Whales Bay Hotel feature a casino?

No, Whales Bay Hotel doesn't have a casino.

Will I find an indoor pool at Whales Bay Hotel?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 10:30 PM and the seasonal pool will be open from May 01 until October 31.

Is Whales Bay Hotel good for couples?

Couples will appreciate amenities at this aparthotel, including Champagne service and a kitchen in each apartment with some featuring sea views.

Does Whales Bay Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this aparthotel.

Does Whales Bay Hotel have a restaurant that serves breakfast?

No, Whales Bay Hotel doesn't have a restaurant that serves breakfast.

Will Whales Bay Hotel allow pets to stay free of charge?

No, pets aren't allowed at Whales Bay Hotel though service animals are welcome.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

How far is the airport from Whales Bay Hotel?

The closest major airport to Whales Bay Hotel is Joao Paulo II Airport (PDL), which is 8.4 mi away (18 minutes by car).

Are there rooms with balconies at Whales Bay Hotel?

Yes, every apartment at Whales Bay Hotel comes with a lanai with some featuring sea or garden views.

Whales Bay Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 79 out of 98 reviews
Rating 8 - Good. 13 out of 98 reviews
Rating 6 - Okay. 3 out of 98 reviews
Rating 4 - Poor. 2 out of 98 reviews
Rating 2 - Terrible. 0 out of 98 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ion

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and its amenities were great and everything was very clean. Parking was easy. All the staff were super friendly and communication was always quick and easy with them, before and during the stay. We had casually mentioned to one of them that we were on anniversary, and our last day they sent a gift basket for us as a surprise! Would definitely stay here again.
Stayed 6 nights in Sep 2024

8/10 Good

Mariana

Liked: Property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
We had the penthouse room 301 and it was fantastic. It was modern, open, clean and bright with ample space. The view was fantastic. The staff were very helpful and accommodating. There are only a couple of walkable food options, but it was worth it. Highly recommend.
Stayed 7 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Aug 2024

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. I was contacted the night before asking what time we would be checking in. It was agreed that we could check in after 1pm. When arrived at 3pm, the lady at reception said that the check in was from 4pm only. So we didn’t feel very welcome and it took ages to check us in as the lady wasn’t sure if our room was ready or not.
Stayed 2 nights in Aug 2024

10/10 Excellent

madiha

Liked: Cleanliness, property conditions & facilities
Absolutely the best stay we had in Portugal!
Stayed 4 nights in Aug 2024

10/10 Excellent

Chad

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Lovely pool and nice apartment suite
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Emanuel

Traveled with family
Liked: Cleanliness

Great Grounds/Poor customer support

Though the hotel grounds and apartments were lovely and clean, we didn't feel comfortable or welcomed. At one point were accussed of sharing the hotel pool/hot tub with outside guests and it was not the case at all. Instead of being asked first if it was the ase, it was just assumed without looking at cameras or seeing it for themselves. For that reason we definitely won't use this hotel again. It left a bad taste for us.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ana C

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property for families. An easy 20 minute drive from the airport, it’s located in a small village. Spacious, clean and modern apartments with a great pool. We loved it!
Stayed 5 nights in Jul 2024

10/10 Excellent

Laura

Traveled with family

What an amazing Hotel

From booking to check out the hotel staff were friendly and helpful with all questions. The hotel was clean and so many amazing things to do.
Stayed 1 night in Jul 2024

10/10 Excellent

ELVIN

Traveled with family
Liked: Cleanliness, room comfort

Excellent

Stayed 9 nights in Jul 2024

8/10 Good

Laurent

Traveled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

Laurence

Liked: Cleanliness, room comfort
Appartements spacieux, calme. Joli parc, piscine à débordement. Mon mari a trouvé le matelas moyennement confortable, mais il a des problèmes de dos. Le réceptionniste prend le temps de répondre à toute nos questions
Stayed 4 nights in Jun 2024

10/10 Excellent

Rime

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful & affordable hotel, nice staff, very clean and calm environment
Stayed 1 night in Jun 2024

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Pep

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

vahap

Liked: Cleanliness, property conditions & facilities
Clean and quite
Stayed 6 nights in May 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel with a beautiful backdrop in a quiet local neighborhood. The hotel is gated, so it feels safe, and there is plenty of parking. The staff was wonferful - always willing to help any way they could, however the desk is not staffed 24/7, so getting a hold of someone wasnt always possible. The room was spacious and well stocked, however not the most updated/new (coffee maker leaked water, microwave door stuck, ice cune tray was broken, sliding glass door to patio was very hard to open). The property had a lovely view and a nice infinity-style pool, however the other "amenities" were minimal. The gym was very small and some of the machines did not work, there was not an on-site spa as mentioned, and the hot tub and sauna were not working at the time. The only "extra" that was really available was the steam room type area. Overall, the location, view, and staff were lovely (very quiet area without much around - but there is a mercado, gas station, and a couple small local restaurants; not walkable. Ocean views walkable from hotel). The room was certainly sufficient but could use a few upgrades and the amenities were definately lacking compared to what was advertised. All that being said, our experience at Whale's Bay was good and we would stay there again - decent value for the money.
Stayed 5 nights in May 2024

10/10 Excellent

Douglas Vernon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Not crowded like Ponta Delgada. Is in a residential area, with a 2 minute walk to the shoreline. Nice area to walk along shore, a small ocean bay with a swimming within a 10 minute walk. Stayed on the second floor, they advertise you dont have a ocean view, but ocean was viewable as well a shore line to the west. Very clean, modern and quiet.
Stayed 5 nights in Apr 2024

10/10 Excellent

Vignesh Parakkalam

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
People are nice
Stayed 8 nights in Mar 2024

10/10 Excellent

Vadym

Liked: Cleanliness, room comfort

Perfect stay

The stay at this gotelnwss great. It’s locatrd near the beach, view from an apparent was incredible. There are all kitchen amenities that you wull need.
Stayed 9 nights in Oct 2023

10/10 Excellent

Lee

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, room comfort

Lovely place

It was a welcome site after traveling and having the flight cancelled. It was so nice , clean, and comfortable. I wish I could have stayed longer. The night desk person was so VERY helpful. He deserves a raise.
Stayed 1 night in Sep 2023