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Hotel Ciudad de Ponferrada, Ascend Hotel Collection

4.0 star property
Hotel in Ponferrada with bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Ciudad de Ponferrada, Ascend Hotel Collection

1 bedroom, premium bedding, minibar, in-room safe
Lobby
Lobby
Daily buffet breakfast (EUR 13 per person)
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Laundry
  • Air conditioning

Explore the area

View in a map
Av. Ronda Norte, nº 5, Ponferrada, León, 24400
  • Place, Castillo de los Templarios
    ‪3 min drive‬
  • Place, Plaza del Ayuntamiento
    ‪4 min drive‬
  • Place, Basilica de la Encina
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Ponferrada

Located within a mile (2 km) of Museo de la Energía, Hotel Ciudad de Ponferrada, Ascend Hotel Collection is within 2 miles (3 km) of Plaza del Ayuntamiento. This 4-star hotel has 111 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Castillo de los Templarios - 3 min drive - 1.4 miles
  • Museo del Bierzo - 3 min drive - 1.4 miles
  • Plaza del Ayuntamiento - 4 min drive - 1.6 miles
  • Museo de la Radio - 4 min drive - 1.6 miles
  • Basilica de la Encina - 4 min drive - 1.8 miles

Getting around

  • Ponferrada Station - 4 min drive

Restaurants

  • ‪Burger King - ‬10 min walk
  • ‪La Casita de Mati (Miravalles) - ‬10 min walk
  • ‪Ginos - ‬9 min walk
  • ‪Confiteria Pili (El Rosal) - ‬12 min walk
  • ‪La 2ª Estación - ‬16 min walk

About this property

Hotel Ciudad de Ponferrada, Ascend Hotel Collection

Hotel in Ponferrada with bars and a 24-hour front desk
Guests of Hotel Ciudad de Ponferrada, Ascend Hotel Collection enjoy access to free WiFi in public areas, meeting rooms, and a conference center. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a business center, a computer station, and free newspapers.
40-inch TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, safes, and phones.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Celuisma Ponferrada
Hotel Celuisma Ponferrada
Hotel Ciudad Ponferrada
Ciudad Ponferrada
Hotel Ciudad de Ponferrada
Hotel Faranda Express Ciudad de Ponferrada
Hotel Ciudad de Ponferrada, Ascend Hotel Collection Hotel
Hotel Ciudad de Ponferrada, Ascend Hotel Collection Ponferrada

Frequently asked questions

Are free cancellation options available at Hotel Ciudad de Ponferrada, Ascend Hotel Collection?

Hotel Ciudad de Ponferrada, Ascend Hotel Collection provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to do near Hotel Ciudad de Ponferrada, Ascend Hotel Collection?

This hotel is located in Ponferrada, close to Castillo de los Templarios, Plaza del Ayuntamiento, and Basilica de la Encina. You'll also find Museo de la Radio and Museo del Bierzo within a short drive.

Will I be able to park at Hotel Ciudad de Ponferrada, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel.

Does Hotel Ciudad de Ponferrada, Ascend Hotel Collection have a casino on the premises?

No, Hotel Ciudad de Ponferrada, Ascend Hotel Collection doesn't have a casino.

Is there an indoor pool at Hotel Ciudad de Ponferrada, Ascend Hotel Collection?

No, there is no indoor pool at this hotel.

Is Hotel Ciudad de Ponferrada, Ascend Hotel Collection a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and a rainfall showerhead.

Does Hotel Ciudad de Ponferrada, Ascend Hotel Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Ciudad de Ponferrada, Ascend Hotel Collection have a restaurant with a breakfast menu?

Yes, Hotel Ciudad de Ponferrada, Ascend Hotel Collection serves buffet breakfast on weekday mornings for a surcharge from its restaurant.

Does Hotel Ciudad de Ponferrada, Ascend Hotel Collection allow pets to stay for free?

No, pets aren't allowed at Hotel Ciudad de Ponferrada, Ascend Hotel Collection.

Does Hotel Ciudad de Ponferrada, Ascend Hotel Collection have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Ciudad de Ponferrada, Ascend Hotel Collection?

No, you won't find guestrooms with balconies at Hotel Ciudad de Ponferrada, Ascend Hotel Collection.

Reviews

Hotel Ciudad de Ponferrada, Ascend Hotel Collection Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 24 out of 60 reviews
Rating 8 - Good. 29 out of 60 reviews
Rating 6 - Okay. 2 out of 60 reviews
Rating 4 - Poor. 3 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunatly cafe only opens at 18.00 and no food served till 20.00.
Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Emilio, Alicante

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Muy amable el personal, y muy cómodo el lugar
Stayed 1 night in Aug 2025

10/10 Excellent

NILDA BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noche en tranquilidad .Recomendable

Hicimos una noche en pareja, descansamos espectacular, la cama xxl , comoda, limpieza, silencioso,y atencion rapida y profesional
Planta baja
Planta baja
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo utilizaré cuando vaya a Ponferrada

Hotel muy agradable
Stayed 1 night in Mar 2025

8/10 Good

Fco Javier

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel cómodo y limpio pero por ejemplo en mi habitación no funcionaba bien la calefacción. Y el personal un poco justito
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendado para viajes de negocios

Cama de muelles incómoda, restaurante de muy mala calidad, hotel en invierno extremadamente frío en las estancias.
Stayed 1 night in Dec 2024

6/10 Okay

Domenico

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accesibilidad mejorable

El hotel está bastante bien, pero no tiene fácil el acceso, pues el coche no puede acercarse al hotel, está alejado más de 50 metros de la calle más próxima a la entrada y no tiene zona reservada para dejar el coche mientras se bajan las maletas y se efectúa la entrada.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service
Nice Stay
Stayed 1 night in Sep 2024

8/10 Good

Raúl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

juan Sebastián

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nuevo, personal muy amable. Es un 4 estrellas de las de ahora, en realidad es un 3 estrellas. En la zona nueva.de la ciudad, 30 minutos andando al centro histórico.
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

MARIA BELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Todo correcto.
Stayed 1 night in Mar 2024

8/10 Good

Raúl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Altamente recomendado

Hotel cómodo, nuevo, con todos los servicios disponibles. Recepcionistas agradables, cama muy cómoda y grande, asemas de amplias habitaciones. Altamente recomendado
Stayed 1 night in Dec 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Mercedes

Stayed 1 night in Nov 2023

8/10 Good

María Virtudes

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nuevo con trato del personal agradable y bueno, habitacion amplia y cómoda, está en la zona nueva de ponferrada al lado contrario del casco antiguo, en la zona un centro comercial y algún bar, restaurante el que encontramos para comer a 15 minutos caminando ya que el del hotel abre de 18 a 23 para cena, pero la estancia ha sido buena
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Rui

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom...

Gostei muito... quarto muito confortável e hotel muito bonito...
Stayed 1 night in Feb 2023

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones muy cuidadas
Stayed 2 nights in Jan 2023