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The Richmond

3.0 star property

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Photo gallery for The Richmond

Reception
Exterior
Superior Room | Minibar, in-room safe, iron/ironing board, free WiFi
Breakfast, lunch and dinner served
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
12 Labourdonnais Street, Puducherry, Pondicherry, 605001
  • Place, Pondicherry Promenade Beach
    ‪5 min walk‬
  • Place, Arulmigu Manakula Vinayagar Temple
    ‪12 min walk‬
  • Place, Sri Aurobindo Ashram
    ‪13 min walk‬
  • Airport, Pondicherry (PNY)
    ‪29 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, iron/ironing board, free WiFi

Superior Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | Minibar, in-room safe, iron/ironing board, free WiFi

Family Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a chair, and framed pictures on the wall.

Deluxe Double Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

About the neighborhood

Puducherry

Located in White Town within a 5-minute walk of Eglise de Notre Dame des Anges, The Richmond is within a 15-minute stroll of Pondicherry Promenade Beach. This 3-star hotel has 14 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Pondicherry Promenade Beach - 5 min walk - 0.3 miles
  • Pondicherry Lighthouse - 10 min walk - 0.6 miles
  • Government Place - 10 min walk - 0.6 miles
  • Arulmigu Manakula Vinayagar Temple - 12 min walk - 0.6 miles
  • Sri Aurobindo Ashram - 13 min walk - 0.7 miles

Getting around

  • Pondicherry-Puducherry Station - 9 min walk
  • Chennai International Airport (MAA) - 178 min drive

Restaurants

  • ‪Mira - ‬2 min walk
  • ‪Cherrypond Garden Cafe And Bar - ‬4 min walk
  • ‪Ciclo Cafe - ‬3 min walk
  • ‪Madam Shanthe's - ‬3 min walk
  • ‪Spice Route - ‬3 min walk

About this property

The Richmond

At The Richmond, guests have access to free WiFi in public areas, free newspapers, and laundry facilities. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables.
Guests can expect free WiFi and 40-inch TVs with cable channels. Minibars, coffee makers, and free newspapers are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bistro

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Richmond Hotel Pondicherry
Richmond Pondicherry
The Richmond Hotel
The Richmond Puducherry
The Richmond Hotel Puducherry

Frequently asked questions

Is a free cancellation option available at The Richmond?

The Richmond offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Richmond?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at The Richmond on Jun 22, 2026 start from $42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Richmond?

This hotel is situated in White Town, just steps from Eglise de Notre Dame des Anges, and within a 10-minute walk of Pondicherry Promenade Beach and Sacred Heart of Jesus. You'll also find Pondicherry Lighthouse and Sri Aurobindo Ashram less than a mile away.

Will I be able to park at The Richmond?

Yes, self parking is offered for free at the hotel.

Does The Richmond include a casino at the property?

No, The Richmond doesn't have a casino.

Will I find an indoor pool at The Richmond?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Richmond?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a bar/lounge.

Does The Richmond have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Richmond have a restaurant with a breakfast menu?

Yes, The Richmond serves free continental breakfast at The Bistro each morning.

Does The Richmond allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Richmond.

Does The Richmond have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Richmond?

The closest major airport to The Richmond is Pondicherry (PNY), which is 3.5 mi away (19 minutes by car).

Can I book a room with a balcony at The Richmond?

No, there aren't any guestrooms with balconies at The Richmond.

The Richmond Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 11 out of 36 reviews
Rating 8 - Good. 17 out of 36 reviews
Rating 6 - Okay. 5 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ravi

Liked: Cleanliness, property conditions & facilities
Amazing hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Verified

6/10 Okay

Manoj

Liked: Cleanliness, staff & service
Room was clean but dingy and musty smell since there is no ventilation at all. Staff is courteous and responsive
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Sumit

Liked: Cleanliness
Disliked: Staff & service, room comfort

Only Location is good

Good thing about this hotel is Clean rooms and great location in white town, that’s it At first we did not get the room we booked for , Don’t go with pictures and disruption, In 14 room only two rooms has windows all rest are like coffins with all walls with fake window with no view or air , It’s a very small hotel , very noisy, Staff try to help but don’t do much , The service is extremely slow the basic food order take 45 minutes minimum to get anything, Staff is slow as sloths just say yes sir and do thinks there ways , Will not recommend nor what to stay with them ever , I am sure you will find better hotels around it
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and location of hotel!
Stayed 1 night in Oct 2019
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel. Quiet street. Great neighbors. Room facing street a little noisy during night (dogs etc). Overall pleased with stay. Recommended.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Jitendra

Liked: Staff & service, property conditions & facilities, room comfort

Nice location, value for money, helpful staff.

This place is at close location to promenade. Many good restaurants in the vicinity. Staff is also very helpful. Nice breakfast. Need to improve on room cleaning. Room service is also nice. Overall very good value for money.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Richmond

Really enjoyed our stay at The Richmond. Location was good, service and staff was excellent.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Lakshman

Liked: Cleanliness, room comfort

Satisfaisant

Problème récurent avec wifi, eau chaude et pression... cuisine très médium Le reste est ok
Stayed 15 nights in Feb 2018
Verified

8/10 Good

Dave & Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel in good position in White Town

Well maintained hotel with pleasant and efficient staff about 5 minutes walk from the promenade. Restaurant serves very good freshly prepared food, and a good buffet breakfast.
Stayed 25 nights in Jan 2018
Verified

8/10 Good

lina

Liked: Cleanliness, property conditions & facilities

Kort verblijf

Goed gelegen hotel in een rustige straat in white town. Op wandelafstand van de dijk, het park en de winkelzone van Missonstreet. Heel veel restaurants in de nabije omtrek. De bediening in het hotel was prima. Niet alles wat op de kaart stond was verkrijgbaar. We informeerden of het er de volgende dag zou : ja natuurlijk maar in werkelijkheid natuurlijk niet, jammer.
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place!

Great everything but the room restroom.
Stayed 6 nights in Nov 2017
Verified

6/10 Okay

Alan

Boutique style hotel

It was a comfortable, smaller hotel a few blocks from the beach. I enjoyed staying there, but next time I will likely stay right across from the beach for easier strolling.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hustling centre of the city

Location and overall upkeep of the hotel is commendable. Friendly Staff made our stay more comfortable.
Verified

8/10 Good

Urvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and clean hotel.

Location is excellent. Staff was good, helpful in general to guide on nearby tourist places, restaurants etc. Rooms are spacious at the price offered. Breakfast was not that great and staff was not all courteous , attentive during the breakfast. Half of the things were over at 10 am during the breakfast. Wi-fi details should have been given at the time of chekin but had to ask couple of times for it to get it and speed was very OK.
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

インドではまあまあかもしれません。

部屋はシャワーのみで、暗くて湿気が多く、日本人には馴染みにくい気がしました。
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in a perfect location

Gorgeous hotel right in the centre of the French quarter and not far from the seafront. Lovely spacious room with nice furniture and decor and probably the best we have had in India for this price range. Fantastic bathroom and would like to copy this design and tiles for our home and loved the pebble effect floor tiles. Nice selection of toiletries too, much more than the usual offering of just a bar of soap. Staff were extremely kind and helpful too and good breakfast included in our room rate. Wifi worked really well in our room too which doesn't happen very often in India. Would have stayed here longer if it wasn't for our very difficult to get train reservation already being booked.
Verified

2/10 Terrible

anjali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

room without a view

room had no windows.claustrophobic,impossible to stay and gave room to my driver and checked into another hotel.
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uitstekende ligging

Prijs /kwaliteit ruim voldoende.Ontbijt ondermaats.Mooie buurt en vlakbij betere,mooi gerestaureerde ,eetveilige hotels.
Verified

6/10 Okay

HD

Disliked: Staff & service
街中の便利な所にあるが，周りの環境は良くない。
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friiendly, cozy hotel

Most of the employees are extraordinary friendly and service minded. Rooms quite ok, i prefer rooms with windows to street. I liked the breakfast when it was served as a buffet, it was real nice. Do remember that we westerners often prefer JAM with the croissant :-) Thanks for a lovely stay!
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

This is a nice hotel. It's situated in the old colonial quarter and is near several good restaurants. The Aurobindo ashram is a few minutes away by auto-rickshaw as is the shopping district. The hotel food is OK but nothing spectacular. There are plenty of options outside the hotel, though. The room was large, comfortable and the air conditioning was consistent. My two complaints are lack of around-the-clock room service and lack of hot water in the bathroom. The staff is courteous (especially if you speak a bit of Tamil) and will help with arrangements to visit Auroville. I've stayed in two other hotels in Pondicherry and think this is the best of the three.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Petit déjeuner

Les chambres très agréables sont décorées avec beaucoup de gout. Par contre, un effort sera nécessaire au niveau du petit déjeuner : diversité des aliments et réactivité du service .
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Pondicherry

I loved this hotel. The rooms were beautiful, the staff was welcoming and accommodating, breakfast was delicious (and complimentary!)....Thank you Richmond! I will definitely stay here again if I come back to Pondicherry. Reccommend this hotel to everyone.
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Would not go back.

The Richmond hotel has the veneer of being a nice hotel, but our stay was anything but. We were given a room that was just above the kitchen and the noise of pots clanging around and people talking went late into the night and started in the early morning. Even with ear plugs we could barely sleep above the noise. The center of the hotel has an open atrium and noise from the kitchen travels throughout the entire hotel. I'm not sure it would matter where your room was in terms of noise. I went to several different floors of the hotel and they were all noisy. I also didn't like that our room didn't haven't a window that faced outside. Further more, the staff seemed to be haphazard and fumbling about. At one point, we asked for water and it was brought to our room. Without knocking first an employee just opened our door and walk right in. I had just gotten out of the shower and was standing in the room with my towel on. My husband and I just looked at each other mortified and waited for the man to leave, but instead of leaving he entered the room and walked into our hallway to show us where the mini bar was. The whole thing was really unprofessional and uncomfortable. In any other normal situation a person could have knocked first, handed us the water, and told us about the mini bar from the hallway. The staff at this hotel needs some kind of training as to how to treat guests. It also needs its kitchen to quiet down.