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The Promenade Pondicherry

4.0 star property
Beach location and outdoor pool

Choose dates to view prices

Photo gallery for The Promenade Pondicherry

2 restaurants, breakfast, lunch, dinner served; barbecue
2 restaurants, breakfast, lunch, dinner served; barbecue
Outdoor pool, open 8:00 AM to 6:00 PM, sun loungers
Exterior
Suite, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Bar
  • Spa
  • Room service

Explore the area

View in a map
23 Goubert Avenue Pondicherry - 605 001, Puducherry, Pondicherry, 605001
  • Place, Pondicherry Promenade Beach
    ‪2 min walk‬
  • Place, Arulmigu Manakula Vinayagar Temple
    ‪5 min walk‬
  • Place, Sri Aurobindo Ashram
    ‪5 min walk‬
  • Airport, Pondicherry (PNY)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, Multiple Beds

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Double Bed

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Shower, free toiletries, hair dryer, bathrobes

Superior Room, 2 Twin Beds

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed, Sea View

Shower, free toiletries, hair dryer, bathrobes

Premium Room, 1 Double Bed, Sea View

  • 280 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Puducherry

Located in White Town, The Promenade Pondicherry is next to Pondicherry Museum and Rock Beach View Point. This 4-star hotel welcomes guests with 38 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Pondicherry Lighthouse - 1 min walk - 0.0 miles
  • Pondicherry Promenade Beach - 2 min walk - 0.1 miles
  • Arulmigu Manakula Vinayagar Temple - 5 min walk - 0.3 miles
  • Sri Aurobindo Ashram - 5 min walk - 0.3 miles
  • Sacred Heart of Jesus - 16 min walk - 0.9 miles

Getting around

  • Pondicherry-Puducherry Station - 19 min walk
  • Pondicherry (PNY) - 19 min drive

Restaurants

  • ‪1 Rue Suffren - ‬4 min walk
  • ‪Bay Of Buddha - ‬1 min walk
  • ‪Adyar Ananda Bhavan - ‬5 min walk
  • ‪Le cafe - ‬1 min drive
  • ‪Baker Street - Rock Beach - ‬5 min walk

About this property

The Promenade Pondicherry

Beach location and outdoor pool
Guests staying at The Promenade Pondicherry enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. For transportation, you can make use of an airport shuttle (available 24 hours) for INR 5000 per room one way, as well as limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this beach hotel include express check-out, free newspapers, and a terrace.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.
Serena Spa has 3 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. The spa is equipped with a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: INR 806 for adults and INR 500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • BAY OF BUDDHA
  • Blueline

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator (180 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Beaux Arts architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for INR 2000 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 5750
  • Christmas Eve (December 24) Gala Dinner per child: INR 2750 (from 6 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 6000
  • New Year's Eve (December 31) Gala Dinner per child: INR 3000 (from 6 to 12 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately INR 806 for adults and INR 500 for children
  • Airport shuttle fee: INR 5000 per room (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Promenade Hotel Pondicherry
Promenade Pondicherry
The Promenade Hotel Pondicherry
The Promenade
The Promenade Pondicherry Hotel
The Promenade Pondicherry Puducherry
The Promenade Pondicherry Hotel Puducherry

Frequently asked questions

Is free cancellation available at The Promenade Pondicherry?

The Promenade Pondicherry offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see within easy reach of The Promenade Pondicherry?

This hotel is situated in White Town, just steps from Pondicherry Lighthouse and Rock Beach View Point, and within a short walk of Sri Aurobindo Ashram. You'll also find Sacred Heart of Jesus and Government Place less than a mile away.

Is parking available on site at The Promenade Pondicherry?

No, there isn't parking available at the hotel.

Is there a spa at The Promenade Pondicherry?

Serena Spa is the hotel's spa and services include deep-tissue massages, facials, and body scrubs.

Does The Promenade Pondicherry have a casino on the premises?

No, The Promenade Pondicherry doesn't have a casino.

Is there an indoor pool at The Promenade Pondicherry?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 6:00 PM.

Is The Promenade Pondicherry good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and an ocean-view restaurant.

Are there hot tubs at The Promenade Pondicherry?

No, but this hotel does have a steam room.

Does The Promenade Pondicherry feature a restaurant that includes a breakfast menu?

Yes, The Promenade Pondicherry has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Does The Promenade Pondicherry allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Promenade Pondicherry.

Does The Promenade Pondicherry have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Promenade Pondicherry?

The closest major airport to The Promenade Pondicherry is Pondicherry (PNY), which is 3.7 mi away (19 minutes by car).

Are there rooms with balconies that I can book at The Promenade Pondicherry?

No, at The Promenade Pondicherry, there aren't any guestrooms that list a balcony.

The Promenade Pondicherry Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 45 out of 146 reviews
Rating 8 - Good. 47 out of 146 reviews
Rating 6 - Okay. 30 out of 146 reviews
Rating 4 - Poor. 17 out of 146 reviews
Rating 2 - Terrible. 7 out of 146 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Kottarappat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall condition is good! Access to the beach was an added attraction. Lack of parking is a handicap!
Stayed 2 nights in Jun 2025

10/10 Excellent

Leo

Stayed 1 night in Apr 2025

4/10 Poor

Jess

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location overlooking the beach. The promenade is a nice walk. The rooms are clean and the restaurants are good. The location is a very easy walk to the attractions and sights of Pondicherry and shopping.
Stayed 2 nights in Mar 2025

8/10 Good

nadarajah

Liked: Cleanliness, staff & service, room comfort

Excellent location on the promenade

On the promenade lovely location friendly staff could do with some updating Extractor fan was very noisy
Stayed 1 night in Feb 2025

6/10 Okay

Mohammad

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Property needs to be upgraded.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

ANNA, Spring

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for a short stay. The hotel itself lacks a 4star luxury feeling, but it has more of a small boutique hotel feel. It's also a great location. It's a walkable distance to the boardwalk/ocean front, which was nice. At night, the area was lively and safe. We walked around and even went to a few shops then came back and had a specialty coffee beverage at the hotel restaurant. If you choose to sit outside when you dine, the view is beautiful. Also, we received SPA treatment here which I thought was FANTASTIC. I did have to wait for my treatment for a long time, but I did not prebook. I chose the coffee scrub down, and it was excellent!
Stayed 1 night in Jan 2024

8/10 Good

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall standard was high - the highlight though was the restaurant. Excellent food.
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The Promenade is very conveniently located on the beachfront (Goubert Avenue). Many key tourist attractions like Sri Aurobindo ashram, Ganesha temple, Puducherry museum, French war memorial, old lighthouse etc. are all within walking distance. There are many eating and shopping options within short walking distance from the hotel. Taxis and auto rickshaws are easily available for slightly faraway attractions like Auroville. Service and food at the hotel is excellent and staff go out of the way to help the guests. Facility is a bit old though and it shows in the quality of fittings and furniture. This needs attention from hotel management. All in all, it was a very nice stay at The Promenade.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sundharam

Stayed 1 night in Dec 2023

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness

Ttaveler

Over price , dirty and noisy
Stayed 1 night in Nov 2023

10/10 Excellent

Shikha

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, everything was walking distance. Loved the stay
Stayed 3 nights in May 2023

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

nanda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room we were initially given was so bad with warped flooring and musty smell , not sure how such rooms can be offered to guests.
Stayed 2 nights in Feb 2023

6/10 Okay

Kamalakar

Liked: Staff & service
Disliked: Property conditions & facilities
It was on sea front. Very beautiful The room was shabby. The bathroom was awful The floor boards were bumpy and quite unsafe for us octagenarians The room was not worth for the price we paid When we complained they offered a smaller room with no outside view. We refused We should be compensated
Stayed 2 nights in Jan 2023

10/10 Excellent

Jennifer, Stirling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel & caring staff
Stayed 4 nights in Nov 2022

6/10 Okay

asif

Traveled with family
Liked: Cleanliness

Average hotel

Well location is excellent : however the suit was very average : The tub did not work now did the Jaguzi in the tub : food quality was average Paying 24000 per night was not value for money
Stayed 2 nights in Oct 2022

6/10 Okay

shailen

Traveled with family
Liked: Staff & service
Great location. Hotel is in the front of the beach and easy access to Sri Aurobindo ashram. Staff are really good and as soon as you request for something and it gets done. Welcoming guests was good. Room was not so great although they say hotel maintains heritage but hotel room requiring updating. Room facing street food at the back is quite noisy and smelly and can't keep windows open. We had few other issues for e.g. there was no locker in the room, balcony was broken and unsafe. Next day they changed our room facing sea and it was much better but because there was parade going on hence seaside view was not possible. Breakfast options were quite good. Hotel is quite pricy
Stayed 2 nights in Aug 2022

4/10 Poor

Radhica

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The food here was excellent. And although the staff was kind and friendly, the majority of them did not speak english which created miscommunication and slow service. I think the staff needs more support from upper management. The staff we greatly appreciated are Asing (restaurant), Kalai (Laundry/room), Asis (Email correspondence), and Praneetha (spa). We were on the second floor room 22 and 23. Both rooms had mold and we also found cockroaches in our bathrooms at night. Our mattress in room 22 was also terrible. Big disappointment.
Stayed 3 nights in Jul 2022

10/10 Excellent

Ashwini

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

2/10 Terrible

Ganesh

Traveled with family
Liked: Staff & service
Too expensive and poor service
Stayed 1 night in Feb 2022

4/10 Poor

Vanshaj

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very disappointed with maintainance.....

Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great relaxing sray

Great location and wonderful staff. The morning sea next to the hotel makes it fascinating stay. Enjoy the true French feel in this Hotel.
Stayed 2 nights in Jun 2021

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