Hotels with Shopping in Ponca City

"Staff was very attentive to our needs. We had an issue with the room and was immediately given another room and he apologized for the inconvenience and offered to help us move our luggage. Only issue that was a real problem was the noise created when adjoining room to our room 118 was when they ran the water in the morning. So loud it woke us up. The breakfast at 8am was very picked over and some items were depleted. The staff member offered to make more of the depleted items. When checking out the staff member again offered to help with the luggage and even held the door and wished us safe travels. We would recommend this property to anyone traveling in the area. "

"In our room the main TV didn’t work, the pillows were hard as a rock, the pool wasn’t open nor the hot tub. The furniture in the lobby was filthy with stains all over them. Will not return."

"Hot tub is really nice and they look like they are working on the pool area and it is looking good. Room was ok except for the ac blowing warm air for 3 minutes before it started blowing cool air. It warmed the room up every time then would cool it off. "