Ruins Chaaya Hotel

4.0 star property
Hotel in Polonnaruwa with free valet parking and free breakfast

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Room options

View all photos for Deluxe Twin Room, 1 Bedroom, Garden View

Deluxe Twin Room, 1 Bedroom, Garden View | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room, 1 Bedroom, Garden View

  • Garden view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Polonnaruwa

Ruins Chaaya Hotel is located within a mile (2 km) of Parakrama Samudra and Polonnaruwa Archaeological Museum. This 12-room, 4-star hotel welcomes guests with free breakfast, free in-room WiFi, and free valet parking.

What's nearby

  • Parakrama Samudra - 16 min walk - 0.9 miles
  • Polonnaruwa Archaeological Museum - 2 min drive - 1.2 miles
  • Polonnaruwa Vatadage - 3 min drive - 1.6 miles
  • Nissanka Latha Mandapaya - 3 min drive - 1.6 miles
  • Hatadage - 3 min drive - 1.6 miles

Restaurants

  • ‪Saruketha - ‬7 min drive
  • ‪Priyamali Gedara - ‬7 min drive
  • ‪Hotel Mahanuge - ‬4 min drive
  • ‪Ariya Rest House - ‬6 min drive
  • ‪Hotel De Infas - ‬11 min drive

About this property

Ruins Chaaya Hotel

Hotel in Polonnaruwa with free valet parking and free breakfast
Ruins Chaaya Hotel features free WiFi in public areas, meeting rooms, and express check-in. Free valet and self parking are available, and there's also an airport shuttle. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Additional amenities include express check-out, free newspapers, and a terrace.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and slippers. Balconies or patios, sitting areas, and minibars are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 20 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 15

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 20 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-10 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Ruins Chaaya Hotel Polonnaruwa
Ruins Chaaya Polonnaruwa
Ruins Chaaya
Ruins Chaaya Hotel Hotel
Ruins Chaaya Hotel Polonnaruwa
Ruins Chaaya Hotel Hotel Polonnaruwa

Frequently asked questions

Are free cancellation options available at Ruins Chaaya Hotel?

Ruins Chaaya Hotel provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see close to Ruins Chaaya Hotel?

This hotel is located in Polonnaruwa, close to Polonnaruwa Archaeological Museum, Polonnaruwa Vatadage, and Gal Pota. You'll also find Parakrama Samudra and Gal Viharaya within a short drive.

Is parking available on site at Ruins Chaaya Hotel?

Yes, valet parking and self parking are offered for free at the hotel.

Does Ruins Chaaya Hotel have a casino at the property?

No, Ruins Chaaya Hotel doesn't have a casino.

Is there an indoor pool at Ruins Chaaya Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Ruins Chaaya Hotel?

Amenities that appeal to couples at this hotel include a minibar, free Internet access, and slippers.

Does Ruins Chaaya Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ruins Chaaya Hotel have a restaurant that serves breakfast?

Yes, Ruins Chaaya Hotel serves free English breakfast each morning from its restaurant.

Does Ruins Chaaya Hotel allow pets to stay for free?

No, pets aren't allowed at Ruins Chaaya Hotel.

Are there connecting rooms at Ruins Chaaya Hotel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Ruins Chaaya Hotel?

Yes, every guestroom at Ruins Chaaya Hotel comes with a balcony with some featuring garden views.

Does Ruins Chaaya Hotel offer wedding services?

There are wedding services available at Ruins Chaaya Hotel if that's in your vacation plans.

Ruins Chaaya Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3 out of 14 reviews
Rating 8 - Good. 10 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great value.

Great hotel, lovely room and good food. This was the best value for money hotel we stayed at of the 10 we used in Sri Lanka. It was quiet, looked after and welcoming. With views of the rice fields and even eagles flying over them this place was perfect. You can cycle to the ruins in about 10 minutes and yet avoid the hustle of some other areas. Very recommended.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Good place to stay. Management is very friendly. But staff need to be trained more.
Stayed 1 night in Dec 2018

8/10 Good

KayB, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel & staff. Comfortable rooms. Good quality food in restaurant 👍
Stayed 1 night in Apr 2018

8/10 Good

Paragi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2018

8/10 Good

NEIL

Liked: Cleanliness, staff & service, room comfort

Ruins chaaya could do better

Hi this hotel is huge but we were the only people in the restaurant why because they had no guests possibly because of the time of year. We did have an issue with serving our room butt he operations manager soon sorted out the problem. It was evident that the staff needed hospitality training but they did their best. This could be a very could hotel but they need to concentrate on their staff the hotel itself is minders and comfortable.
Stayed 2 nights in Sep 2017

8/10 Good

Richard, east Sussex

Liked: Cleanliness, staff & service, room comfort

Impressive reception

Very impressive entrance & reception area & very attentive staff. Food good but restaurant very large & more suited to large functions such as weddings. Room excellent but no other facilities not even a bar.however very good for overnight stay.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
夜到着し、従業員に翌朝のトクトク手配を依頼していたにも関わらず、朝確認すると「予約していない。 「これから手配する」との回答で30分近く待たされた。 列車時間ギリギリに間に合ったが、こちらから確認しないと不安を覚える対応が残念ですネ。
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
中心地から少し離れていますが、周りを美しい田園に囲まれた素晴らしい環境のホテルです。 その割にお客さんがあまりいなかったので穴場といってよいでしょう。 壊れた靴を従業員の方が直してくださったのも良い思い出です。
Stayed 1 night in Jan 2019

8/10 Good

Jørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Nice place to stay. They only had one bottle of redwine and no beer. But it was no problem to bring our own wine and beer and drink it in the restaurant. The food is freshly made and very tasty. Reception is smiling and helpfull. Good clean rooms - really wothe a visit.
Stayed 1 night in Dec 2018

8/10 Good

Stefan, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large hotel

Big hotel, a little bit off-site. Nice staff, lots of breakfast
Stayed 2 nights in Aug 2018

8/10 Good

carla cecilia

Liked: Staff & service, property conditions & facilities, room comfort

Ótima localização

Ótima localização perto dos pontos turísticos o hotel possui bicicletas para alugar Café da manhã simples mas saboroso Quarto espaçoso e silencioso
Stayed 1 night in Jul 2018

8/10 Good

Artem

Liked: Staff & service, property conditions & facilities, room comfort

Нормально для одной ночи

Отель как отель, ничего особенного. В ванной на полу грязновато, кровать чистая, кондиционер работает. Для остановки на ночь в ходе поездки по местам культурного интереса острова сойдёт. Учитывая, что мы были единственными постояльцами отеля, вышедшими на завтрак, видимо, есть места и поинтереснее
Stayed 1 night in May 2018

8/10 Good

Cecilie

Liked: Cleanliness, property conditions & facilities, room comfort

Fint til en enkelt nat

Pænt og rent hotel, rigtig flot værelse og fin udsigt. Stedet bærer lidt præg af manglende gæster - personalet er langsomme og der er en lidt spøgelsesagtig stemning i restauranten. Morgenmaden er ikke fantastisk, men ok.

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

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