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Heritage Hotel Suites and Spa

4.0 star property

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Photo gallery for Heritage Hotel Suites and Spa

Exterior detail
2 bars/lounges, poolside bar
Interior entrance
Restaurant
Garden

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Lakeside Rd, Pokhara, 33700
  • Place, Phewa Lake
    ‪5 min walk‬
  • Place, Ratna Mandir
    ‪9 min walk‬
  • Place, World Peace Stupa
    ‪12 min drive‬
  • Airport, Pokhara Intl. Airport (PHH)
    ‪9 min drive‬

Room options

View all photos for Deluxe Suite, Non Smoking, Bathtub

Deluxe Suite, Non Smoking, Bathtub | In-room safe, rollaway beds, free WiFi

Deluxe Suite, Non Smoking, Bathtub

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, Non Smoking, Bathtub

Junior Suite, Non Smoking, Bathtub | In-room safe, rollaway beds, free WiFi

Junior Suite, Non Smoking, Bathtub

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

In-room safe, rollaway beds, free WiFi

Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room

In-room safe, rollaway beds, free WiFi

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Pokhara

Phewa Lake is within a 5-minute walk of Heritage Hotel Suites and Spa while other popular sites like Tal Barahi Temple are within a 15-minute stroll. This 4-star hotel has 24 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Phewa Lake - 5 min walk - 0.3 miles
  • Ratna Mandir - 9 min walk - 0.5 miles
  • Pokhara Disneyland - 13 min walk - 0.7 miles
  • Pokhara Museum - 3 min drive - 1.8 miles
  • World Peace Stupa - 12 min drive - 4.8 miles

Getting around

  • Pokhara Intl. Airport (PHH) - 21 min drive

Restaurants

  • ‪Fresh Elements - ‬5 min walk
  • ‪Himalaya Java Coffee - ‬2 min walk
  • ‪Middle Path Spa and Cafe - ‬4 min walk
  • ‪KFC - ‬2 min walk
  • ‪Maya - ‬3 min walk

About this property

Heritage Hotel Suites and Spa

Guests staying at Heritage Hotel Suites and Spa enjoy an outdoor pool, a steam room, and a rooftop terrace. There's free parking, and an airport shuttle (available 24 hours) for USD 40 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, access to locker space, and concierge services. Additional amenities include free WiFi in public areas, conference space, and free newspapers.
Guests can expect to find free WiFi and LED TVs with cable channels. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, safes, and phones.
Recreational amenities at the hotel include an outdoor pool and a steam room.
Guests can pamper themselves by indulging in the onsite spa services.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: USD 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 1:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property is also known as

Heritage Hotel Suites Pokhara
Heritage Suites Pokhara
Heritage Suites Spa Pokhara
Heritage Hotel Suites and Spa Hotel
Heritage Hotel Suites and Spa Pokhara
Heritage Hotel Suites and Spa Hotel Pokhara

Frequently asked questions

What is there to do around Heritage Hotel Suites and Spa?

This hotel in Pokhara is within a 10-minute walk of Phewa Lake and Ratna Mandir. You'll also find Pokhara International Mountain Museum and Devi's Falls within a short drive.

How much does it cost to stay at Heritage Hotel Suites and Spa?

As of Jun 22, 2026, prices found for a 1-night stay for 2 adults at Heritage Hotel Suites and Spa on Jun 23, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Heritage Hotel Suites and Spa?

Yes, self parking is offered for free at the hotel.

Does Heritage Hotel Suites and Spa have a casino?

No, Heritage Hotel Suites and Spa doesn't have a casino.

Is there an indoor pool at Heritage Hotel Suites and Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Heritage Hotel Suites and Spa?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Does Heritage Hotel Suites and Spa have a hot tub?

No, but all guestrooms at this hotel have jetted bathtubs.

Does Heritage Hotel Suites and Spa have a restaurant that serves breakfast?

Yes, Heritage Hotel Suites and Spa serves free buffet breakfast from its restaurant.

Does Heritage Hotel Suites and Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Heritage Hotel Suites and Spa.

Does Heritage Hotel Suites and Spa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Heritage Hotel Suites and Spa?

The closest major airport to Heritage Hotel Suites and Spa is Pokhara Intl. Airport (PHH), which is 4.6 mi away (21 minutes by car).

Can I book a room with a balcony at Heritage Hotel Suites and Spa?

No, there aren't any guestrooms at Heritage Hotel Suites and Spa that offer a balcony.

Heritage Hotel Suites and Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Rajesh

Disliked: Amenities, property conditions & facilities
The hotel has potential, but it is very outdated. The bathroom flush and the safety box were not functioning, and some other features did not match the description. With proper maintenance and updates, it could offer a much better experience.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing with beautiful outdoor area. Staff couldn’t have been more helpful and accommodating.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent with some caveats

Our stay at the Heritage Hotel was wonderful. We especially enjoyed the breakfast included with the package. The staffs were accommodating. However, the room service was slow at times and our dinner arrived 2 hours late one night.
Breakfast by the pool
Beautiful architecture
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

H K

Liked: Cleanliness, property conditions & facilities, room comfort

lovely hotel but mixed review on service

We stayed at Heritage for five nights in total. Overall it was pleasant, the suite was clean and tidy and the bathroom/shower was nice and warm. Breakfast was ok and I'm not sure about lunch/dinner as we always ate out. The location is super and we were able to keep our suitcase with them for free when we went on a week long trek so they were accommodating. The main issue with the hotel is the service which isn't always competent. 1) I booked a massage giving notice in the timescale requested but when I went down to go to the spa, there was no masseuse so I then waited another hour. Unfortunately a male masseuse was on offer which I wasn’t aware of or comfortable with, so I decided to cancel after all the delays. 2) We stayed an extra night as we finished our trek early and the hotel was storing our suitcase as mentioned above. I was asked to come to the front desk twice when I was trying to go to sleep because the staff realised they'd given me the wrong room rate 3) We booked a taxi with them the next day to take us to our next hotel. I gave them the address in advance as there are two hotels of the same name in Pokhara and they confirmed they had the correct details. Half way into our journey we realised the taxi was taking us to the wrong hotel. This was frustrating as we had paid in advance and we decided it was easier to sort it out ourselves then to get the Heritage hotel staff to resolve their error as we didn’t trust they could do so effectively.
Stayed 4 nights in Oct 2019
Verified

6/10 Okay

Volker

Liked: Cleanliness, staff & service, amenities
Das Hotel ist an sich sehr schön, muss aber dringend besser gepflegt werden. Der Pool war stark verschmutzt und somit nicht benutzbar
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Volker

Liked: Cleanliness, staff & service
Das Hotel ist an sich sehr schön, aber auch an einigen Stellen reparaturbedürftig. Die Lage ist zentral. Der Pool war aufgrund von Verschmutzung nicht benutzbar. Das Frühstück war reichlich und gut.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

Promising

Nice hotel, although not fully operational. After renovation, it should should show a pretty good standard.
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremly friendly and we felt like being among the friends and not in the hotel. They were helpful and accommodating to our needs. It was very realxing stay there. Love to come back ance again :-) :-)
Stayed 1 night in Nov 2021
Verified

6/10 Okay

MANUEL

Liked: Staff & service
Very nice place but the breakfast need to be done better! And the hotel need to be renovable
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023