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The Dunes Hotel & Resort

Property class: 3.5

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Photo gallery for The Dunes Hotel & Resort

Beach
Exterior
Room
Balcony
Restaurant

Reviews

2.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Keurboomstrand Road, Plettenberg Bay, Western Cape, Plettenberg Bay, Western Cape, 6600
  • Place, Van Plettenberg Beacon
    ‪17 min walk‬
  • Place, Plettenberg Bay Beach
    ‪19 min walk‬
  • Place, Old Timber Shed
    ‪2 min drive‬
  • Airport, Plettenberg Bay (PBZ)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Room

Standard Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Room

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex

Room

Duplex

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Basic Room

Room

Basic Room

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Superior Villa

Room

Superior Villa

  • Sea view
  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds and 2 Twin Beds

View all photos for Grand Villa

Room

Grand Villa

  • Sea view
  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds and 2 Twin Beds

About the neighborhood

Plettenberg Bay

The Dunes Hotel & Resort is located within a mile (2 km) of St Peters Anglican Church and Van Plettenberg Beacon. This 3.5-star hotel has 43 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Van Plettenberg Beacon - 17 min walk - 0.9 miles
  • St Peters Anglican Church - 18 min walk - 1.0 mile
  • Plettenberg Bay Beach - 19 min walk - 1.0 mile
  • Lawnwood Snake Park - 2 min drive - 1.1 miles
  • Old Timber Shed - 2 min drive - 0.9 miles

Getting around

  • Plettenberg Bay (PBZ) - 11 min drive

Restaurants

  • ‪Sotto - ‬4 min drive
  • ‪Adi’s Kitchen - ‬14 min walk
  • ‪Le Fournil De Plett Bakery - ‬13 min walk
  • ‪Steers - ‬13 min walk
  • ‪Barrington’s - ‬4 min drive

About this property

The Dunes Hotel & Resort

At The Dunes Hotel & Resort, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff that can help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a library, and a terrace.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and laptop-compatible safes.
An outdoor pool and a children's pool are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Children's pool
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: ZAR 200 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

The Dunes Hotel Resort
The Dunes Hotel & Resort Hotel
The Dunes Hotel & Resort Plettenberg Bay
The Dunes Hotel & Resort Hotel Plettenberg Bay

Frequently asked questions

Are free cancellation options available at The Dunes Hotel & Resort?

The Dunes Hotel & Resort provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see near The Dunes Hotel & Resort?

This hotel is located in Plettenberg Bay within a short 19-minute walk of Van Plettenberg Beacon. You'll also find Plettenberg Bay Beach and Adventure Land - Water Slides and Play Park within a short drive.

Is parking available on site at The Dunes Hotel & Resort?

Yes, secured self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does The Dunes Hotel & Resort have a casino?

No, The Dunes Hotel & Resort doesn't have a casino.

Will I find an indoor pool at The Dunes Hotel & Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Dunes Hotel & Resort a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does The Dunes Hotel & Resort have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Dunes Hotel & Resort have a restaurant that serves breakfast?

Yes, The Dunes Hotel & Resort serves free continental breakfast each morning from its restaurant.

Does The Dunes Hotel & Resort allow pets to stay for free?

No, pets aren't allowed at The Dunes Hotel & Resort though service animals are welcome.

Does The Dunes Hotel & Resort have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Dunes Hotel & Resort?

The closest major airport to The Dunes Hotel & Resort is Plettenberg Bay (PBZ), which is 5.2 mi away (11 minutes by car).

Are there rooms with balconies that I can book at The Dunes Hotel & Resort?

No, you won't find guestrooms with balconies at The Dunes Hotel & Resort.

Does The Dunes Hotel & Resort offer wedding services?

Take advantage of the wedding venue at The Dunes Hotel & Resort if you plan to say "I do" during your trip.

The Dunes Hotel & Resort Reviews

Reviews

2.6
Rating 10 - Excellent. 1 out of 14 reviews
Rating 8 - Good. 0 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 13 out of 14 reviews

4.0/10

Cleanliness

3.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WARNING - HOTEL DOES NOT EXIST

This is a scam. The hotel does not exist. Hotels.com need to remove this hotel from their list ASAP.
Stayed 3 nights in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities

Property was not existing

Property doesn’t exist
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Staff & service

Last minute cancellation

Was notified at 14:19 on the day we were supposed to book in that the hotel can unfortunately not honor our booking?!?! Had no where to sleep for 2 nights!!
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

last minute cancellation

canceled on us last minute at peak season without providing an alternative. were stranded without alternative
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

SCAM

We received a call 2hrs before our checkin time to cancel our booking, leaving us stranded. With all that, we still drove to the venue to get clarity. When we arrived at the venue, we were told that this is a scam!
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Staff & service
I never stayed, i was stranded in Plett for couple of hours, at the Hotel no one seemed to be interested in assisting us, when we got there we were told there was no booking its a scam and that was it. No attempt to try and resolve the issue or at least find an alternative place or recommend one. we were so excited to spend 4 days in the Hotel all we got was a " sorry no booking"
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities
Despite the entire booking for this property going through Expedia via their booking platform, this was a scam. The Dunes hotel itself is well run and just outside the bustling town of Plettenberg bay. Sadly we did not get to stay there. The manager, Neil had previously sent Expedia information about the scam in the weeks preceding our booking but unfortunately we were still scammed. A few other families were scammed via either the Expedia or viator booking app. The hotel manager was very helpful in explaining to us what had happened and what we could do going forward. It did eventually take Expedia staff a couple of hours to relocate us though this process needs refining and to be more efficient. Sadly we never did get to stay at a The Dunes hotel so we cannot rate it anymore than to say it’s manager, Neil, was very helpful.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Trotz bestätigter Bestätigung durch Expedia, im Hotel angekommen, erfahren wir, dass die Buchung "nicht existiert"! Offensichtlich vom Hotel in den Mülleimer geworfen. Expedia Service fand mit grosser Mühe bei komplett ausgebuchter Lage (Weihnachts- und Ferienzeit) einen Ersatz
Stayed 5 nights in Dec 2023
Verified review

2/10 Terrible

Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Verified review

2/10 Terrible

Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Stayed 5 nights in Dec 2023