See all properties

Grupotel Orient

4.0 star property
Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Grupotel Orient

Aerial view
Lobby lounge
Property entrance
Reception
Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive
  • Pool
  • Spa
  • Gym

Explore the area

Map
Carrer de la Duna, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600
  • El Arenal Beach
    ‪18 min walk‬
  • Palma Aquarium
    ‪4 min drive‬
  • Port of Palma de Mallorca
    ‪18 min drive‬
  • Palma de Mallorca (PMI)
    ‪6 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Double Room Single Use, Partial Sea View

Minibar, in-room safe, desk, free cribs/infant beds

Double Room Single Use, Partial Sea View

  • Partial sea view
  • 194 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room (2 Adults)

Minibar, in-room safe, desk, free cribs/infant beds

Double Room (2 Adults)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, Pool View

Minibar, in-room safe, desk, free cribs/infant beds

Double Room Single Use, Pool View

  • 194 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Partial Sea View (2 Adults)

Minibar, in-room safe, desk, free cribs/infant beds

Double Room, Partial Sea View (2 Adults)

  • Partial sea view
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Balcony view

Double Room Single Use

  • 194 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Pool View (2 Adults)

Minibar, in-room safe, desk, free cribs/infant beds

Double Room, Pool View (2 Adults)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Minibar, in-room safe, desk, free cribs/infant beds

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

You may also like

Ad
Reception

Hotel Can Cera - Adults Only

Palma de Mallorca Old Town
  • Hot Tub
  • Spa
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 346 reviews
The price is $617
$552 nightly
$617 total
Total includes taxes and fees
Jun 9 - Jun 10
Hotel Can Cera - Adults Only

About the neighborhood

Palma de Mallorca

Located 1.1 mi (1.7 km) from El Arenal Beach, Grupotel Orient is within a 15-minute drive of other popular attractions like Visit Mallorca Stadium. This 272-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Playa de Palma - 8 min walk - 0.5 miles
  • El Arenal Beach - 18 min walk - 1.0 mile
  • Palma Aquarium - 4 min drive - 2.8 miles
  • Cathedral of Santa Maria of Palma - 11 min drive - 9.5 miles
  • Port of Palma de Mallorca - 18 min drive - 12.5 miles

Getting around

  • Palma de Mallorca Son Fuster Station - 18 min drive
  • Palma de Mallorca Airport (PMI) - 13 min drive

Restaurants

  • ‪Megapark - ‬9 min walk
  • ‪Bierkönig - ‬11 min walk
  • ‪Levita Cafe - ‬7 min walk
  • ‪Bamboleo - ‬10 min walk
  • ‪Balneario 6 - ‬12 min walk

About this property

Grupotel Orient

Family-friendly hotel with a full-service spa and a fitness center
Grupotel Orient features a full-service spa, an indoor pool, and an outdoor pool. Transportation is made easy with an area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Balconies or patios, minibars, and hair dryers are other standard amenities.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Dutch, English, French, German, Italian, Romanian, Russian, Spanish, Ukrainian

Similar properties

Indoor pool, outdoor pool

Grupotel Taurus Park

  • Pool
  • Spa
  • Kids pool
  • Parking included
8.4 out of 10, Very Good, 532 reviews
$137 nightly
The price is $158
Jun 5 - Jun 6
Total includes taxes and fees
Grupotel Taurus Park

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,045 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1971
  • Electric bike charging
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number H-PM-2155

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Grupotel Orient
Grupotel Orient Hotel
Grupotel Orient Hotel Playa de Palma
Grupotel Orient Playa de Palma
Grupotel Orient Playa De Palma, Majorca
Grupotel Orient Hotel
Grupotel Orient Palma de Mallorca
Grupotel Orient Hotel Palma de Mallorca

Frequently asked questions

Are free cancellation options available at Grupotel Orient?

Grupotel Orient provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grupotel Orient?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at Grupotel Orient on Jun 9, 2025 start from $199.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Grupotel Orient?

This hotel is located in Palma de Mallorca, a short 9-minute walk from Playa de Palma and also 12 minutes on foot from La Porciuncula Church. You'll also find El Arenal Beach and Aqualand El Arenal within a short drive.

Is there parking available at Grupotel Orient?

Electric bike charging is also available for guests.

Is a spa located at Grupotel Orient?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Grupotel Orient have a casino at the property?

No, Grupotel Orient doesn't have a casino.

Is there an indoor pool at Grupotel Orient?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

Is Grupotel Orient good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Grupotel Orient have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Grupotel Orient have a restaurant with a breakfast menu?

No, Grupotel Orient doesn't have a restaurant that serves breakfast.

Does Grupotel Orient allow pets to stay free of charge?

No, pets aren't allowed at Grupotel Orient though service animals are welcome.

Does Grupotel Orient have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Grupotel Orient?

The closest major airport to Grupotel Orient is Palma de Mallorca Airport (PMI), which is 4.8 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Grupotel Orient?

Yes, every guestroom at Grupotel Orient comes with a balcony with some featuring sea or pool views.

Grupotel Orient Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 98 out of 278 reviews
Rating 8 - Good. 135 out of 278 reviews
Rating 6 - Okay. 33 out of 278 reviews
Rating 4 - Poor. 8 out of 278 reviews
Rating 2 - Terrible. 4 out of 278 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and perfect location!
Stayed 3 nights in Aug 2024

10/10 Excellent

Bethan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Ramona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Grupotel Orient in Mallorca advertises itself as a four-star establishment, but in reality, it is more akin to a good three-star hotel. While it was clean, the facilities have clearly aged and no longer meet the standards one would expect from a four-star property. The hotel staff were quite authoritarian, creating the impression that they were looking for any opportunity to impose rules, which negatively affected the overall experience. Another downside was the air conditioning system, which could not be adjusted to the desired temperature but was instead set according to the hotel's preference. Additionally, the pool and sun loungers were insufficient for the size of the hotel, which has seven floors. Even at the pool's opening time at 10 a.m., there was already a queue for sun loungers. On the positive side, the hotel is well-located, just a 15-minute walk from the beach. The beach itself was a true oasis of relaxation, with a beautiful sea that made the effort worthwhile. In conclusion, the hotel does not live up to its four-star rating, and the overall experience was mixed, with both positive and negative aspects.
Stayed 8 nights in Aug 2024

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is ok, but a lot could be improved with the facilities and warmness of staff. Had to pay cash for a towel deposit which was unexpected and didn't have any.
Stayed 2 nights in May 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only a one night stay but comfortable & with a pleasant view - always a plus when you want to relax in the evening.
Stayed 1 night in Oct 2023

6/10 Okay

Sylvia

Liked: Cleanliness, staff & service, amenities
The restaurant and staff and choice of food was beyond my expectations, i would definitely rate that a 4 star. The spar facilities also fab! Hotel rooms i would rate a 3* as certain things are in need of an upgrade. Their was alot of noise all throughout the nights, "lots of knocking on doors, there was no consideration towards the other guests at all"! When notified reception, it was delt with very well however it's a constant turnover so the same problem with a different room, had minimal sleep over 2 of the nights. It was mentioned from a female member of reception staff that, we try and put all the old together on the same floor, "so what about young families with small children "do you also have a seperate floor for them"! Nobody likes to be put in a box only for you to accommodate the customer's you find matter the most!
Stayed 3 nights in Sep 2023

10/10 Excellent

Jairo

Liked: Property conditions & facilities
Everything excellent!!
Stayed 3 nights in Sep 2023

10/10 Excellent

Wayne Anthony

Excellent
Stayed 4 nights in Sep 2023

8/10 Good

Ria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 3 nights in Aug 2023

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beds are very stiff and a little expensive for an all inclusive but the included drinks were good. The food was pretty good! Staff at the front desk was very friendly and the dining area staff were amazing.
Stayed 2 nights in Sep 2022

10/10 Excellent

Andris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021

4/10 Poor

Shereen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to the beach. Only 10 min walk. Property is nice. Clean and fairly modern. Big percentage of German visitors. Staff are accommodating. Views from the rooms are not the best.
Stayed 1 night in Sep 2019

10/10 Excellent

Maria

Stayed 6 nights in Sep 2019

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

A very good stay, room was very modern and clean, food was fantastic as was the service,
Stayed 4 nights in Aug 2019

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Hotel was very clean as were the rooms. Majority of staff helpful and polite. One draw back is that there is quite a steep hill up to the entrance. On the whole I would return.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Unique part of the hotel was friendly, helpful and very kind of staff they had. I would like to recommend to everyone to stay ın Grupotel Orient, where we felt safe, welcomed, enjoyed every minute of our stay. The night shows and kive musics were also good surprise. Thank you for management who thought about every details to make their guests to feel comfortable like at home and thank you to all workers of the hotel, who did not work to just earn a wage but put their good heart and lights on work and services.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all very friendly Spotlessly clean the whole property and pool areas Food, for an all inclusive hotel was excellent
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Pleasant solo stay during the first week of October, but the weather was a bit hit and miss and not warm enough for pleasant swimming in my opinion. The hotel is really good value for money with the inclusive buffet meals and unlimited use of the outdoor pool and the spa/wellness centre which includes a wet and dry sauna and indoor pool. If you're a light sleeper I'd advise requesting a room on the rear side of the building. The front side can be subject to noise from entertainment out the front. I requested to move and was given a quieter room without issue.
Stayed 6 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff! The hotel even prepared some dinner for us although we were late and the restaurant was already closed.
Stayed 2 nights in Oct 2018

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good food, rooms but no parking & terrible manager

I was staying at the orient for one night on a stopover and overall the hotel was great, reception staff were great. Food was good and I really enjoyed the hotel overall. I only had one issue and that was with the manager. First of all I was stopping over for one night only and I would have a hire car so I chose this hotel as it clearly states that it has free parking. As I was unable to find the parking I pulled up outside the hotel (which is on a side street and not in a very busy area) in a spot designed for the shuttle bus, as I was only going to be there for 2 minutes while I ran in to reception to ask them whereabouts the parking was. It was approximately 00:00 and just as I got out of the car a person who told me he was the hotel manager immidately rushed over the me and told me that I must move immediately, I said sorry is it okay if I leave it there for two minutes to go and speak to the reception about parking. Immediately and aggressively he said "no you must move the car now and I am copalling the police" I was shocked to say the least and I said I'm sorry I don't think that's necessary it's only for a minute while I run in and ask about parking. Very abruptly he responded with "there is no parking, I'll call the police. Park somewhere else" I said I'm sorry but where am I supposed to park? The hotels.com website clearly states free parking" He said that these aren't the hotel website so it's none of his concern and mentioned the police again.
Stayed 1 night in Sep 2018

8/10 Good

Denzil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Quality and Good Facilities

Great Hotel. A bit of a walk up the hill to get there from the beach but really good facilities and quite chilled
Stayed 1 night in Sep 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a few days away.

Beautiful hotel, very clean and modern throughout, room was amazing and cleaned daily. Food was superb, all diets catered for and very tasty. Can't fault the hotel at all and i got it at a great price and was upgraded to a double room from a single. Would definitely return. 10 minutes from the airport by taxi, near to a bus stop to take you to Palma, and 5 minute walk from the beach. I think I was the only English person there as everybody else seemed to be German, but I travel to get away from home so this suited me just fine :-)
Stayed 3 nights in Aug 2018