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Artisan Family Hotels And Resorts Playa Esmeralda places you 0.9 mi (1.4 km) from Chachalacas Beach. This 50-room, 3.5-star resort has a marina, a full-service spa, and 2 restaurants. Veracruz Cathedral is 28.7 mi (46.2 km) from the resort, which is on the beach.


Enjoy dining at the resort's 2 onsite restaurants: Alava specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner; Fish Market offers relaxing ocean views. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with breakfast, available for a fee.


All 50 air-conditioned rooms provide iPod docks, minibars, and espresso makers. 40-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include ceiling fans, laptop-compatible safes, and phones.

Property features

Guests of Artisan Family Hotels And Resorts Playa Esmeralda have access to a marina, a full-service spa, and a nightclub. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this beach resort include an indoor pool, an outdoor pool, and a fitness center.


  • Close to Chachalacas Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Artisan Family Hotels And Resorts Playa Esmeralda

Saenz de la Pena S/N Zona El Cocal Playa Chachalacas VER 91666

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Artisan Family Hotels And Resorts Playa Esmeralda features a marina and an outdoor tennis court. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include a swim-up bar and a bar/lounge. High-speed wireless Internet access is complimentary.

Event facilities measuring 2153 square feet (200 square meters) include a conference center. This beach resort also offers an outdoor pool, an indoor pool, and a nightclub. Onsite self parking is complimentary.

Artisan Family Hotels And Resorts Playa Esmeralda is a smoke-free property.

  • 24-hour front desk 
  • Arcade/game room 
  • Total number of rooms - 50 
  • Number of floors - 3 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Conference space 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Free WiFi 
  • Pool umbrellas 
  • Billiards or pool table 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Marina on site 
  • Spa treatment room(s) 
  • One meeting room 
  • Multilingual staff 
  • Nightclub 
  • Garden 
  • Terrace 
  • Picnic area 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Conference center 
  • Outdoor tennis court 
  • Conference space size (meters) - 200 
  • Number of meeting rooms - 2 
  • Number of restaurants - 2 
  • Conference space size (feet) - 2153 
  • Free self parking 
  • Beach umbrellas 
  • Free parking nearby 
  • Beach towels 
  • Smoke-free property 
  • Number of buildings/towers - 2 
  • Spa services on site 
  • Indoor pool 
  • Outdoor pool 
  • Swim-up bar 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Grocery/convenience store  
  • Laundry facilities  
  • Arcade/game room  
  • Miniature golf on site  
  • DVD player  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Free self parking, Free parking nearby

Room Amenities

Artisan Family Hotels And Resorts Playa Esmeralda offers 50 air-conditioned accommodations with iPod docking stations and DVD players. Beds feature premium bedding. 40-inch LCD televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • DVD player 
  • Premium bedding 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Rainfall showerhead 
  • Iron/ironing board 
  • Desk 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Dial-up Internet access (surcharge) 
  • iPod docking station 
  • Room service (limited hours) 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Espresso maker 

Where to Eat

Breakfast is available for a surcharge each morning.

Alava - Overlooking the ocean and pool, this fine-dining restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fish Market - This restaurant overlooks the ocean and garden and specializes in seafood.

Late night fare is available from room service (during limited hours).

Nearby Things to Do

An outdoor tennis court and a marina are featured at the resort. An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 1 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site 
  • Beach volleyball on site 

Spa Services

Wellness Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Steam room in spa 
  • Reflexology 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Number of treatment rooms 4 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.


Check-out time is noon

Payment types


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

24-hour check-in

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 65 and MXN 200 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Punta Real
  • Punta Real Resort Spa
  • Punta Real Resort Spa Chachalacas
  • Punta Real Spa
  • Punta Real Spa Chachalacas
  • Artisan Hotels Resorts Collection Playa Esmeralda

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Up to 10 children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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