Asked for late check out flying 24 hours back to denver, they normally check out noon, asked for 1 oclock. 12:30 i get a call u need to check out. Same person who gave me 1 oclock check out rushed got down 1240 they said extra charge now for checking out late. Argued to no avail. Wont be going back really a dump, i got last room checking in 8pm charge was 100 usd when normal rate was 45. In middle of now where, full because of wedding..congrats..wont be back..
Surat Thani is not for tourists. This hotel, although physically lovely, has no amenities. The "restaurant" was only open for a skimpy breakfast buffet of mostly cold rice/curry. Not sure if because of recent flooding but the place was deserted and no one around to help. No food except for in a mall but you have to cross a busy 6 lane roadway. Although the "spa" menu offers several options, upon arrival I was only offered basic thai massage. No other spa services.
Room was huge and quiet! Breakfast buffet was ok.. spaghetti carbonara was good but the Pad Thai terrible. Staff really friendly and try to help as much as they understand!! They help me to book my ferry to Koh Samui. Thanks guys!!
Had a one night layover and this place was perfect. Comfortable, clean and very nice modern vibe with all the polished poured concrete. 10 minute walk to night market. Refrigerators on each floor to store purchases and have fresh fruit in morning. Great coffee shop/cafe downstairs. Staff was amazingly helpful.
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