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The Front Village

4.0 out of 5.0

Recent guest reviews

This was the best experience I have ever had thus far and My Gf agrees.. The service was nothing but excellent, the staff was always at hand to offer assistance regarding any questions, hotel related or not... The manageress Kate was awesome, the security guard was always there to assist in anyway possible... The staff always smiled...Breakfast was more than abundant and many, many options.. Would definately recommend this place to anyone wanting to use it as a base to tour Phuket and I myself plan on going back there over and over... 5* rating many times over.. Thx, Kate and all the staff for an amazing time. Xoxo Olivia and Zahir Room 409

Stayed here for 10 days, as a group of 4 friends. The manageress Kate is exceptionaly good at her job as well as the night time managers. The view of the sea is a bit of a bummer as palm streets are overgrown and blocking sea view. The rooms are nice and clean, think they could upgrade on the quality of their toilet paper. The food choices are minimal at breakfast and other meals and drinks are overpriced forcing guests to eat out of the hotel. Due to pool renovations we were grateful that they allowed us access to the spa pool. The security guy at the gate is the bomb. Never fails to greet with a smile and direct the traffic for guests to cross the road. Our overall stay was good and every single one of the staff were outstanding in their service. I recommend this hotel anyday and sure will be coming back. A mighty big thanks to all who made our stay such a pleasant one

We lasted 3 nights out of a 8 night planned stay. Upon arrival we were just checked in by a very faint speaking lady, I'm sure she was helpful - we just couldn't hear/understand what she was saying properly. We stayed in a seafront delux room, true to its name we were facing the sea - it was just a shame that we couldn't see the sea as there were palm trees in the way. We found the room very old fashioned and grubby, everything I touched was sticky. Walking around the hotel we discovered that they were having some sort of refub. There was a bath tub in the hall way, planks of wood with nails sticking out! There was a plastic lining on the floor down one hallway with nails scattered access it. Everywhere was just dirty, dirty floors covered with leaves and the walls are well over due a paint. I understand maintenance has to be done but perhaps if we were given the heads up 1) we wouldn't be so put off or 2) we wouldn't have stayed here! We was advised that there may be some noise (because the floor was being cleaned) between 9am and 6pm (well they wasn't sure when it would finish - anytime from 5pm to 7pm.) We woke up to some very loud drilling and banging about - this was not due to the floors being cleaned! How is anyone supposed to enjoy their holiday and relax with all this going on? And again, if we knew this was going on we definitely wouldn't have stayed here! There is a cupboard or something next to our room, all we could hear for around 30 minutes this morning was gushing water. My partner ran into the bathroom as he thought we had a leak or the shower had come on! I looked outside and a man was doing something in the cupboard. We asked to change rooms due to the points above (it being disgusting, the maintenance and the noise) the quite spoken lady advised that it would cost an extra 500-1000bht per night! I personally don't see how any of that is our fault? So why should we pay the extra. We are unable to go in the pools due to all the leaves and dirt. Also the pool bar hasn't been open at all during our stay. In the hotel visitors book it states that we are unable to bring any food from the outside in here. So for example; A can of Coke 14bht from 7/11 30/50bht from any place to eat or drink 70bht from this hotel Chang beer 120bht (give or take a little) for a LARGE bottle (620ml) from bars and around 70/80bht to buy from shops 130bht for a small can (320ml) from this hotel The prices aren't even competitive! I also read a review saying that the price list is old so we could possibly be charged more! This will be our third week travelling in Thailand. We stayed at the rembrant in Bangkok for 5 nights, that was amazing, I have no reason to fault it. We were due to stay at la playa resort in krabi for 7 nights but due to it being under maintenance we got moved to a hotel (the small) across the road for no additional charge (it was a more expensive hotel) we also received 2 hours for both my partner and I in the spa and a free evening meal. We are meant to be in this hotel for 8 nights and at the moment I am feeling that it's going to ruin our holiday. I could have stayed on a building site for less money and the same service. As it's the rainy season here we intended to spend a little more time in our hotel as usual. In the hotels prior to this one during our stay in Thailand the following were provided; toothbrushes, toothpaste, conditioner, body lotion, iron and ironing board. They were all at the same rating here or there as this hotel, but this hotel offers hardly anything what so ever. We have spoken with the manager and expressed our concerns. We didn't get much of a response or an apology. We were moved into a pool access room. It's ok, we can obviously access the pool, there are some chairs and a table for us to sit on, the bed is bigger. The bathroom however is absolutely disgusting (see images attached.) We felt dirty getting out of the shower - there is mouldy and dirt everywhere. The air con is basically non existent and turns it self on and off - leaving us in a puddle of sweat during the night. We can't be bothered to keep complaining and keep moving rooms, we are supposed to be chilling out on holiday! Due to our air con turning on and off, we were unable to sleep as it was far too hot. We called reception - no one answered. We went down to reception - no one was there. This was at 03:15 Saturday 23rd. And again, the following night the air con turned itself off, what really is the point? The day after we moved rooms we realised that we have been relocated right under the construction, you would think the manager would have some common sense! On the Saturday mid afternoon we came back to our room as my partner felt unwell. He was unable to sleep or relax due to the noise above. We couldn't hear the tv nor could we hear each other talk. I spoke to the manager yet again regarding this as she basically just said that we chose this room - which is correct, however there was no noise at the time we moved also we assumed that the staff here would use some common sense and move us away from what we were complaining about. The manager here should probably go for some people skill training or a problem solving course, during our conversation she was telling us we need to pay for our stay (we never said or implied that we wasn't.) I had to repeatedly ask why our travel agent wasn't made aware of the construction, she failed to acknowledge my question. She didn't acknowledged any of my queries or concerns, what an absolute waste time she is. Our travel agent has been communicating with the hotel. They have agreed to move us to the 4th floor, a family room I think with a double bed and a single. It was nice and spacious and possibly the cleanest area I've seen since we have been here. We could still hear the noise very loudly, instead of being underneath the maintenance that room is on top of it! If only they had told our agents about the construction, we could have dealt with the issue prior to arriving instead of potentially being moved to 3 different rooms. The hotel is located very close to the main road so not only can we hear the construction most of the day, we can hear the tuk tuks and their loud music most of the night. Every question, query and service we was after was made difficult by the staff due to the huge lack of English skills. Each time I called someone I would get passed to 3 or 4 different people till one person could understand me, it was very frustrating. We went out of our way to help ourselves to avoid speaking to them - not in a rude way but it was just easier for us. We ordered a margarita pizza to the room, it was absolutely disgusting - I don't know how you manage to get a margarita pizza wrong! On the room service menu it was priced at 260bht but when it came to pay it cost 280bht - it's a good idea to check how much something is before you place your order. When I questioned this the manager just slammed the receipt on the desk in front of me. The breakfast here is ok, I'd give it 6.5/10. Not a huge selection but enough selection to have a varied breakfast during a short stay. The seating area is a little poor, needs a little maintenance. It's lovely to sit out there on a nice day. The eggs are always cooked to perfection! The security guard was brilliant, every time we saw him he would smile and wave, he would assist us across the road without us having to ask. He went well above and beyond, what a lovely man! As we were leaving he ran up the stairs to take my luggage from me and carried it down for me. Possibly the most helpful member of staff here! Due to all of the inconvenience we have been put through we have basically lost three days of our holiday and have spent money on transfers and costs for amending the excursions we had booked prior. We have had to move rooms twice, having to take time from our schedule to speak to the manager, having endless conversations with our travel agent and now we are having to waste a whole day transferring hotels! Our travel agents have been brilliant, I can't fault them at all! They have been very attentive and extremely helpful. They couldn't do enough to resolve our problem! We have been advised by our travel agent that this hotel had not declared any maintenance which is against protocol. I would not recommend nor would I returned to this hotel. The manager and this establishment is a joke. I am very disappointed with the room and the service we have received. This place is a building site, I have never know anything like it. I've never stayed anywhere as bad as this! I checked all the reviews on Facebook and trip advisor before we arrived and I can not believe how many and/or why it got so many good reviews. We have moved to the iKon hotel, it's beautiful - I wish we had moved sooner!

We arrived on 24 August for a stay of 7 nights. From the moment we checked in to our checkout - I'm writing this from the pool area where I'm soaking up the last hours of Thai sun before heading back home - I have enjoyed our stay thoroughly. The hotel staff make the difference between being an average hotel to being a great one and I am so sorry to be leaving here. The room attendant, pool and restaurant staff were really attentive yet unobtrusive and eager to please. The understanding of Engish is a little limited but if you speak slowly and simply, you are understood. I must make mention here of the security guard st the front of the hotel - big smile, helpful st all times to ensure that we crossed the road safely and personal greeting every morning , really summarized the attitude of the staff. I came to Phuket to celebrate my birthday here and after arriving at night on the 24th, went down to breakfast on the 25th where I was presented with a birthday 'cake' of half a hollowed out pineapple filled with fruit salad and ice cream and topped with a cherry and 3 candles! What a great touch! I went out for the day and came back to find my bed decorated with two little towel art elephants and the words 'happy birthday' spelled out by the room attendant! The rooms are a good size with tile floors and a sliding door onto the small patio. Small fridge with minibar items and tea/coffee making facilities available. Note to diabetics: bring sweeteners from the restaurant or bring your own as only sugar is provided in the rooms. The bathroom has a shower - decent size - with a spray hose, basin and toilet. Hot water is immediately available and the shower gel and shampoo smell great! The air con had to be repaired on two separate occasions, but on reporting it, it was sorted out really quickly. The beds are probably best described as super king sized and pretty comfortable! There is a safe in the room albeit a smallish one - my partners laptop could not fit inside it but it is great for valuables otherwise. The pool is really unusual and a great feature as e it curves along the front of the rooms. Only 1.4 meters deep, it is not meant for diving, splashing and cavorting but genteel and sedate dips as the front ground floor rooms open onto the pool. You are not allowed to use the pool after 9pm for the same reason and this consideration is appreciated by thr guests occupying those rooms. The pool bar serves a two for one special from 4-6pm provided you order the same drink. The pool bar attendants Tho and Pon are really cool and great to deal with. We joked with them that there was no music at the pool and the next evening, they winked and smiled at us and brought the sound system through each night we were there! Oh yes, and DO give the restaurant a try in the evening. The food is really tasty and good value for money and the manager, Non, is really centred on customer service. Yes I know some reviewers say its pricey compared to buying on the street but I found it exceptionally good value and saved me dying from the heat and going into town! They even brought us our own fan during the meal to stay cool. We really don't want to leave and are quite depressed at the thought. We've had a great stay here and oh boy, we'll be back! It really is great value for money and more than adequate for the tourist who appreciates good amenities and great service.

Spent 4 nights here. The room was lovely and clean, massive bed. Had a great view, lake in front of the beach. Pool area was lovely. All staff were friendly and helpful especially the security guard who always had a smile. Breakfast was good. In a quiet location, but only 10 minutes walk to nightlife. Will miss chilling on the balcony. Would definitely return if staying in phuket.

We took up a last minute special for the week; flights, accommodation breakfast. Nice hotel we liked the location as it was in the middle of Kata Noi beach and Patong.Staff very accommodating. We found the meals and booze expensive though but we ate out all the time. Tip: Go opposite to the Village for a spa before you leave well worth it!

Location: 10mins walk to Karon beach and shops - super convenient The staffs were very friendly. We had problems in the toilet and called the front desk to fix it. The staff came to our room to check on us within 15mins in the middle of the night. Most importantly, they all speak English. The hotel environment is very quiet as it is a relatively small hotel. The room was clean and cooling as it can get very hot in Thailand. The pool size was decent. There's a pool-side bar at the hotel where you can chill after a swim. p.s. Wouldn't recommend to stay at this hotel if you have children as there is no lifeguard at the swimming pool so it could be dangerous for young children.

We stayed at the Front Village Hotel for almost a week. I found it to be very average. They could do with some fluffier towels. The breakfast options are also quite limited. The staff are friendly though. I found it centrally located to be able to walk to Patak Road. It's opposite Karon Beach. There is a dam in front of the hotel with a running/walking circuit. For excursions the hotel is out of the way. With the tours picking you up first and dropping you off last.

We stayed at this resort back in 2002 and it was pretty new at the time. The resort grounds was clean and very beautiful back then. The staff was beyond friendly and helpful. We are planning a trip back to Thailand and I was surprised to see that the hotel was still there. For old times sake we will have to make a stop here again and hopefully the stay will be as good as our one back in 2002. Please Note:The when did you travel link is required to leave a review. My stay was January 2002 not 2017. My review is based on our experience back in 2002. The resort looks very much the same as it did back then.

Karon Beach is one of the largest and beautiful beaches in Thailand stretching for miles in both directions. Most hotels/resorts in Karon are separated by the main road running Patak Road) through the town. The Front Village is a two hotel complex a few minutes walk from the main beach and all rooms are orientated towards the ocean so on the upper floors you do have a view of the ocean across the lagoon which separates the hotel from the ocean. The rooms are clean and typical hotel rooms. They do provide a stocked mini bar at mini bar prices so we emptied their products and kept ours in there to cool, replacing theirs upon leaving. They included a small breakfast buffet in our room charges and although there wasn't unlimited choices they did offer appealing food along with the cooked to order egg station. The pool is small, does have a pool bar but prices were quite expensive unless you hit the happy hour where they offer drinks 2 for 1. For our 13 day stay we walked the 5 minutes to Karon Beach each day and used the pool to cool off and have a couple of drinks at. They try to discourage you from consuming your own beverages pool side but we had friends that had a main floor pool access unit which is really a 3' deep narrow waterway that runs in front of those units and were never bothered if having a cocktail their. They left about 3 days before us and we had no confrontations about consuming our own drinks in that section. Ice was a tough get here and we often purchased ice for cocktails on the way home form the beach. Main floor units will smell musty, we stayed on the 4th floor with the views and it was barely noticeable. The Front Village is about a block from the beginning of the strip that local stores, vendors and restaurants start and there is no shortage of places to check out while walking the streets. The night life in Karon Beach was good, lots of choices for food and if you wanted to have a drink on the street, it is a bit like Las Vegas, you seem to be allowed to drink where you like if responsible. As I compared the Front Village to other nearby choices I think we did well following our Swedish friends recommendation to join them here. You will be charged for in room WiFi (1000 Bhat for a week) if the free WiFi isn't enough for you which you can access in the lobby or common areas including the pool area. I did find the beds and pillows to be very firm, a bit beyond my comfort but the rooms were clean. It would be nice to have a mini coffee pot but they do offer a kettle and leave two instant coffee servings each day. We divided our 3 week trip between Bangtao Beach (beach front resort) and Karon Beach staying here for about 12 days paying the same for 12 days here as 8 days at the Sunwing Resort in Bangtao. The two are much different but I really liked being in the midst of the Thai people and their culture, and that is a more prevalent in Karon than Bangtao simply because of the difference in size between the two. If you get to go to the Temple market you will find some of the best prices for goods you will find anywhere and don't be afraid to negotiate especially with the beach vendors who are up and down the beaches all day long. If going to the beach, take advantage of the umbrella areas, $100 Bhat for a matt and some shade will be money well invested when the sun is out! Mosquitos only a factor after sun sets especially on you balconies at the resort. Excellent AC overcomes the heat and you don't really hear any traffic noise once in your unit despite it being a busy road especially as locals make their way to and from work each day.

566 Patak Road Karon Phuket

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Outdoor pool

The Front Village places you within a mile (2 km) of Karon Market and Karon Temple. This 71-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's also close to Patong Beach and Big Buddha.


Dining

Enjoy a leisurely bite to eat at AH MA HOUSE Restaurant, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The Front Village's 71 air-conditioned rooms provide balconies, refrigerators, and minibars. Guests can expect free WiFi and LCD TVs. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free bottled water, and safes.


Property features

Guests of The Front Village enjoy a full-service spa, an outdoor pool, and a children's pool. Airport transportation is made easy with an airport shuttle (available 24 hours) for THB 1200 per room one way. A multilingual staff is on hand to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a garden, and a TV in a common area.

Room options

Studio

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 234 reviews