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Novotel Phuket City Phokeethra Hotel

5.0 star property

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Photo gallery for Novotel Phuket City Phokeethra Hotel

Miscellaneous
Creator video
Meeting facility
1 bedroom, premium bedding, minibar, in-room safe
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
40/5 Chanajaroen Road, Tambon Talad Yai, Amphur Muang, Phuket, 83000
  • Place, Phuket Monkey School
    ‪1 min walk‬
  • Place, Phuket Weekend Market
    ‪10 min walk‬
  • Place, Limelight Avenue Phuket
    ‪12 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪38 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds

Executive Twin Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Executive Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Bedrooms, Balcony

  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Balcony

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

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  • Parking included
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About the neighborhood

Phuket

Located in Talat Yai within a short walk of Phuket Weekend Market, Novotel Phuket City Phokeethra Hotel is within a mile (2 km) of other popular sights such as Saphan Hin Mining Monument. This 180-room, 5-star hotel has a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Phuket Monkey School - 1 min walk - 0.0 miles
  • Phuket Philatelic Museum - 9 min walk - 0.5 miles
  • Phuket Weekend Market - 10 min walk - 0.6 miles
  • Phuket Indy Night Market - 10 min walk - 0.6 miles
  • Limelight Avenue Phuket - 12 min walk - 0.7 miles

Getting around

  • Phuket Intl. Airport (HKT) - 52 min drive

Restaurants

  • ‪Estrela - ‬4 min walk
  • ‪Amor - ‬1 min walk
  • ‪The Fool Speakeasy - ‬1 min walk
  • ‪จ่วนเฮี้ยง เสี่ยวโบ๋ย - ‬2 min walk
  • ‪Lua - ‬4 min walk

About this property

Novotel Phuket City Phokeethra Hotel

At Novotel Phuket City Phokeethra Hotel, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 900 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a children's pool, a 24-hour gym, and a rooftop terrace.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and minibars are other standard amenities. Housekeeping is available on request.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; THB 650 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amor
  • Estrela Sky Lounge
  • Lua Lobby Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 16 kids stay free when using existing bedding
  • Rollaway/extra beds are available for THB 1200.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: THB 1000 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 650 per person
  • Airport shuttle fee: THB 900 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Phuket Phokeethra Hotel
Novotel Phokeethra
Novotel Phuket Phokeethra Town
Novotel Phuket Phokeethra opening August 2016 Hotel
Novotel Phokeethra opening August 2016 Hotel
Novotel Phuket Phokeethra opening August 2016
Novotel Phokeethra opening August 2016
Novotel Phokeethra Hotel
Novotel Phuket Phokeethra (opening August 2016)
Novotel Phuket Phokeethra (opening September 2016)
Novotel Phuket Phokeethra (opening Octoberber 2016)

Frequently asked questions

Is a free cancellation option available at Novotel Phuket City Phokeethra Hotel?

Novotel Phuket City Phokeethra Hotel offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Phuket City Phokeethra Hotel?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at Novotel Phuket City Phokeethra Hotel on Apr 9, 2026 start from $90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Novotel Phuket City Phokeethra Hotel?

This hotel is situated in Talat Yai, just steps from Phuket Monkey School. You'll also find Phuket Weekend Market and Central Phuket within a short drive.

Will I be able to park at Novotel Phuket City Phokeethra Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and bicycle parking are also available.

Is there a spa at Novotel Phuket City Phokeethra Hotel?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, and aromatherapy.

Does Novotel Phuket City Phokeethra Hotel include a casino?

No, Novotel Phuket City Phokeethra Hotel doesn't have a casino.

Is there an indoor pool at Novotel Phuket City Phokeethra Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

Is Novotel Phuket City Phokeethra Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and an ocean-view restaurant.

Does Novotel Phuket City Phokeethra Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Novotel Phuket City Phokeethra Hotel have a restaurant with a breakfast menu?

Yes, Novotel Phuket City Phokeethra Hotel serves buffet breakfast for a surcharge each morning at Amor.

Does Novotel Phuket City Phokeethra Hotel allow pets to stay free of charge?

No, pets aren't allowed at Novotel Phuket City Phokeethra Hotel though service animals are welcome.

Are there connecting rooms at Novotel Phuket City Phokeethra Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Novotel Phuket City Phokeethra Hotel?

The closest major airport to Novotel Phuket City Phokeethra Hotel is Phuket Intl. Airport (HKT), which is 21.2 mi away (52 minutes by car).

Can I book a room with a balcony at Novotel Phuket City Phokeethra Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain or city views.

Does Novotel Phuket City Phokeethra Hotel host weddings?

There are wedding services available at Novotel Phuket City Phokeethra Hotel if that's in your vacation plans.

Novotel Phuket City Phokeethra Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 215 out of 354 reviews
Rating 8 - Good. 94 out of 354 reviews
Rating 6 - Okay. 31 out of 354 reviews
Rating 4 - Poor. 9 out of 354 reviews
Rating 2 - Terrible. 5 out of 354 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

farnad

Stayed 2 nights in Dec 2025

10/10 Excellent

Kyle Jon

Liked: Cleanliness, staff & service, room comfort
Nice hotel overall
Stayed 2 nights in Dec 2025

6/10 Okay

YEHEZKEL

Traveled with family and small children, Traveled with family
We were family of seven
Stayed 3 nights in Dec 2025

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel delivered in every respect to our needs - a great couple of days visiting the Old Town and local area
Stayed 2 nights in Dec 2025

6/10 Okay

Sandra

Traveled with partner
Liked: Cleanliness
Staff was courteous and helpful but hotel feels run down and the area is not very nice.
Stayed 2 nights in Dec 2025

6/10 Okay

James

Stayed 3 nights in Dec 2025

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was just right . Not a huge selection but all u need in one place. Omelet was very nice . The chef was always smiling at the omelet station and made it perfect . Also loved the local food at breakfast the soup station the most. Only let down was the coffee machines . The coffee is not good at all . Get rid of those machines .
Stayed 7 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities
Excellent hotel, excellent services, breakfast very good. Right in the middle of Phuket old town. Easy access to excursions. Definitely a recommended hotel.
Stayed 7 nights in Nov 2025

8/10 Good

Rohit

Liked: Cleanliness, staff & service, amenities
Clean room, great location within old town, friendly staff, great breakfast but wifi was slow
Stayed 3 nights in Nov 2025

6/10 Okay

Nick

Traveled with family
Liked: Cleanliness, staff & service
Hotel was overall okay except the pool was closed for maintenance. Our kids were bummed because it was one of the amenities they were looking forward to.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 3 nights in Nov 2025

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location 15 min walk to old Town and 5 min walk to restaurants that were excellent and that the locals go to. 30 min walk to the beach. Clean room. Asian and western options for breakfast. Don’t miss the opportunity to try the Asian breakfast options they were great.
Stayed 3 nights in Nov 2025

8/10 Good

Edward, New York

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room top bar and adjacent to an expansive local market. It would have been nice if they would have refunded the first of a 2-night stay because we missed out flight.
Stayed 2 nights in Nov 2025

10/10 Excellent

Abhishek

Stayed 3 nights in Nov 2025

10/10 Excellent

Nazira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the Executive room with 2 double beds. Very comfortable, room size was very good, the shower was amazing. Room was very clean, the staff were very nice and the breakfast had lots of options with a great coffee machine. A little pricy, but was worth it.
Stayed 2 nights in Nov 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent
Stayed 5 nights in Nov 2025

8/10 Good

Kevin, CALGARY

Traveled with partner
Liked: Cleanliness, amenities
Let's start with the staff, they are amazing, always smiling and very helpful. The hotel itself is ok but a bit dated, the Lobby, restaurant and bar areas are all very nice but the rooms could do with a facelift.
Stayed 3 nights in Nov 2025

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

4/10 Poor

Gursheen

Traveled with family
Disliked: Cleanliness, amenities
Sure — here’s your revised version without the em dash: --- The hotel overall was good, but there were a few disappointments. There were very few amenities provided, such as no lotion or conditioner, so be sure to bring your own. Unfortunately, our room and bathroom were not cleaned during our stay, and we had to call the front desk to request fresh towels and a refresh of the washroom. For a 5-star property, I expected a higher level of service and attention to detail.
Stayed 2 nights in Nov 2025

8/10 Good

Nneka

Liked: Cleanliness, staff & service, property conditions & facilities
The AC worked well, much needed for the weather. The staff were polite. Room clean and bed comfy. Walking distance to old town.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

YOUNGSOOK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was empty when we used it and it was nice a relaxing. Staff were friendly and attentive
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeya A

Stayed 3 nights in Sep 2025

6/10 Okay

Sean

Stayed 2 nights in Sep 2025

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