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Vinpearl Resort & Spa Phu Quoc

Property class: 5 and above

Choose dates to view prices

Photo gallery for Vinpearl Resort & Spa Phu Quoc

Private beach, white sand, sun loungers, beach umbrellas
Creator video - submitted by Xenia Jegel
Reception
Beach bar
Beach bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Bai Dai, Gach Dau, Phu Quoc, An Giang
  • Place, Corona Casino
    ‪5 min walk‬
  • Place, Shophouse Grand World
    ‪7 min walk‬
  • Place, VinWonders Phu Quoc
    ‪9 min walk‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪62 min drive‬

Room options

View all photos for Deluxe Garden View King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Garden View King Bed

8.4 out of 10
Very good
(15 reviews)
  • Garden view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Ocean View King Bed

8.2 out of 10
Very good
(15 reviews)
  • Ocean view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Garden View Twin Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Garden View Twin Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Ocean View Twin Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Ocean View Twin Bed

9.2 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Three Bedroom Villa Lake View - Private Pool

Garden view

Three Bedroom Villa Lake View - Private Pool

  • Lake view
  • Sleeps 12
  • 3 King Beds

View all photos for Deluxe Garden View King Bed - VinWonders & Safari Parks Access

Minibar, in-room safe, desk, blackout drapes

Deluxe Garden View King Bed - VinWonders & Safari Parks Access

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Garden View Twin Bed - VinWonders & Safari Parks Access

Minibar, in-room safe, desk, blackout drapes

Deluxe Garden View Twin Bed - VinWonders & Safari Parks Access

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Ocean View King Bed - VinWonders & Safari Parks Access

Minibar, in-room safe, desk, blackout drapes

Deluxe Ocean View King Bed - VinWonders & Safari Parks Access

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View Twin Bed - VinWonders & Safari Parks Access

Minibar, in-room safe, desk, blackout drapes

Deluxe Ocean View Twin Bed - VinWonders & Safari Parks Access

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Three Bedroom Villa Lake View - Private Pool - VinWonders & Safari Parks Access

Garden view

Three Bedroom Villa Lake View - Private Pool - VinWonders & Safari Parks Access

  • Lake view
  • 3 bedrooms
  • Sleeps 12
  • 3 King Beds

View all photos for Deluxe Garden View King Bed - Safari Park Access (1 day)

Minibar, in-room safe, desk, blackout drapes

Deluxe Garden View King Bed - Safari Park Access (1 day)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View King Bed - Safari Park Access (1 day)

Minibar, in-room safe, desk, blackout drapes

Deluxe Ocean View King Bed - Safari Park Access (1 day)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View Twin Bed - Safari Park Access (1 day)

Minibar, in-room safe, desk, blackout drapes

Deluxe Ocean View Twin Bed - Safari Park Access (1 day)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Garden View Twin Bed - Safari Park Access (1 day)

Minibar, in-room safe, desk, blackout drapes

Deluxe Garden View Twin Bed - Safari Park Access (1 day)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Three Bedroom Villa Lake View - Private Pool - Safari Park Access (1 day)

Garden view

Three Bedroom Villa Lake View - Private Pool - Safari Park Access (1 day)

  • Lake view
  • 3 bedrooms
  • Sleeps 12
  • 3 King Beds

View all photos for Deluxe Garden View King Bed - VinWonders Park Access (1 day)

Minibar, in-room safe, desk, blackout drapes

Deluxe Garden View King Bed - VinWonders Park Access (1 day)

  • Garden view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View King Bed - VinWonders Park Access (1 day)

Minibar, in-room safe, desk, blackout drapes

Deluxe Ocean View King Bed - VinWonders Park Access (1 day)

  • Ocean view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Garden View Twin Bed - VinWonders Park Access (1 day)

Minibar, in-room safe, desk, blackout drapes

Deluxe Garden View Twin Bed - VinWonders Park Access (1 day)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Ocean View Twin Bed - VinWonders Park Access ( 1 day)

Minibar, in-room safe, desk, blackout drapes

Deluxe Ocean View Twin Bed - VinWonders Park Access ( 1 day)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Three Bedroom Villa Lake View - Private Pool - VinWonders Park Access (1 day)

Garden view

Three Bedroom Villa Lake View - Private Pool - VinWonders Park Access (1 day)

  • Lake view
  • 1 bedroom
  • Sleeps 12
  • 3 King Beds

View all photos for Deluxe King - Free 2 Kids Under 12 Years Old

Minibar, in-room safe, desk, blackout drapes

Deluxe King - Free 2 Kids Under 12 Years Old

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin - Free 2 Kids Under 12 Years Old

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin - Free 2 Kids Under 12 Years Old

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite Garden View King Bed

49-inch Smart TV with cable channels, TV

Junior Suite Garden View King Bed

7.0 out of 10
Good
(4 reviews)
  • Garden view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Garden View King Bed- VinWonders & Safari Parks Access

49-inch Smart TV with cable channels, TV

Junior Suite Garden View King Bed- VinWonders & Safari Parks Access

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Villa 3-Bedroom - Free 6 kids under 12 years

Minibar, in-room safe, desk, blackout drapes

Villa 3-Bedroom - Free 6 kids under 12 years

  • Lake view
  • 3 bedrooms
  • Sleeps 12
  • 3 King Beds

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About the neighborhood

Phu Quoc

Vinpearl Resort & Spa Phu Quoc places you within a 15-minute stroll of popular sights such as VinWonders Phu Quoc and Corona Casino. This 605-room, 5-star hotel welcomes business and leisure travelers with a private beach, a full-service spa, and a water park.

What's nearby

  • Corona Casino - 5 min walk - 0.3 miles
  • Shophouse Grand World - 7 min walk - 0.4 miles
  • VinWonders Phu Quoc - 9 min walk - 0.5 miles
  • Vinpearl Golf Phu Quoc - 5 min drive - 1.5 miles
  • Vinpearl Safari - 17 min drive - 3.6 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 48 min drive

Restaurants

  • ‪Piola Uzbek Turkish Cuisine - ‬5 min drive
  • ‪Mai Hương Beachfront - ‬6 min drive
  • ‪Cuong Kua Seafood Restaurant - ‬5 min drive
  • ‪Grand World Food Court - ‬6 min drive
  • ‪ToCoToCo Tea - ‬6 min drive

About this property

Vinpearl Resort & Spa Phu Quoc

Vinpearl Resort & Spa Phu Quoc features a private beach, a full-service spa, and a water park. There's free parking and a free theme park shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this beach hotel include an outdoor pool, a children's pool, and a gym.
49-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Balconies, minibars, and electric kettles are also standard.
A private beach and a water park (surcharge) are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, VinCharm Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

Suite, Sea View | Front of property - evening/night
Radisson Blu Resort Phu Quoc
Phu Quoc
  • On private beach
  • Pool
  • Kids pool
  • Free WiFi
8.8 out of 10, Excellent, 324 reviews
$94 nightly
The price is $102
May 1 - May 2
Total with taxes and fees
Radisson Blu Resort Phu Quoc

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar

Restaurants on site

  • Nemo Restaurant
  • Pepper Restaurant
  • Seashell Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Water park

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a provincial park
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Birth certificates for children must be presented at check-in. In the absence of birth certificates, child ages will be determined based on their height.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 5000000 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: VND 5000000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Vinpearl Phu Quoc
Vinpearl Resort Phu Quoc
Vinpearl Phu Quoc Resort
Vinpearl & Phu Quoc Phu Quoc
Vinpearl Resort Spa Phu Quoc
Vinpearl Resort & Spa Phu Quoc Hotel
Vinpearl Resort & Spa Phu Quoc Phu Quoc
Vinpearl Resort & Spa Phu Quoc Hotel Phu Quoc

Frequently asked questions

Is free cancellation available at Vinpearl Resort & Spa Phu Quoc?

Vinpearl Resort & Spa Phu Quoc offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Vinpearl Resort & Spa Phu Quoc?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at Vinpearl Resort & Spa Phu Quoc on May 5, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Vinpearl Resort & Spa Phu Quoc?

This hotel is located in Phu Quoc, a short 6-minute walk from VinWonders Phu Quoc and also 13 minutes on foot from Corona Casino. You'll also find Shophouse Grand World and Vinpearl Golf Phu Quoc within a short drive.

Is parking available on site at Vinpearl Resort & Spa Phu Quoc?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Vinpearl Resort & Spa Phu Quoc?

VinCharm Spa is the hotel's spa and services include body wraps, aromatherapy, and massages.

Does Vinpearl Resort & Spa Phu Quoc have a casino?

No, Vinpearl Resort & Spa Phu Quoc doesn't have a casino.

Will I find an indoor pool at Vinpearl Resort & Spa Phu Quoc?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Vinpearl Resort & Spa Phu Quoc?

There are many amenities for couples at this hotel, including a private beach and a beach bar plus some guestrooms feature private pools.

Are there hot tubs at Vinpearl Resort & Spa Phu Quoc?

Yes, guests can enjoy a spa tub at this hotel.

Does Vinpearl Resort & Spa Phu Quoc have a restaurant that serves breakfast?

Yes, Vinpearl Resort & Spa Phu Quoc has 3 restaurants, and serves breakfast for a surcharge.

Will Vinpearl Resort & Spa Phu Quoc allow pets to stay for free?

No, pets and service animals aren't allowed at Vinpearl Resort & Spa Phu Quoc.

Are there connecting rooms at Vinpearl Resort & Spa Phu Quoc?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Vinpearl Resort & Spa Phu Quoc?

The closest major airport to Vinpearl Resort & Spa Phu Quoc is Phu Quoc (PQC-Phu Quoc Intl.), which is 19.8 mi away (48 minutes by car). Another top airport is Sihanoukville (KOS), which is around 22.5 mi away.

Can I book a room with a balcony at Vinpearl Resort & Spa Phu Quoc?

Yes, every guestroom at Vinpearl Resort & Spa Phu Quoc comes with a balcony with some featuring ocean or garden views.

Does Vinpearl Resort & Spa Phu Quoc offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Vinpearl Resort & Spa Phu Quoc.

Vinpearl Resort & Spa Phu Quoc Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 946 reviews
Rating 8 - Good. 242 out of 946 reviews
Rating 6 - Okay. 92 out of 946 reviews
Rating 4 - Poor. 43 out of 946 reviews
Rating 2 - Terrible. 26 out of 946 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Declan

Liked: Property conditions & facilities, room comfort
The resort itself is nice enough, but the little things were not good at all which all added up to a disappointing stay. Really crowded, a staff not able to cope. All beach and pool beds were reserved unbelievably early by people taking towels and placing them on the beds, and then there were no other towels available, so literally nowhere to sit. Same with the breakfast/lunch/dinner buffets. Too many people to cater for so items not replenished and the staff didn’t really seem able to cope or care. Room view was not what we booked and paid for, and everything felt a little difficult rather than it being the relaxing beach break we hoped for. It didn’t feel like Vietnam at all, and it felt like the resort we’re trying to charge for every single add on possible. The one shining light was Duty Manager, Bella who went above and beyond in trying to rectify the issues that we highlighted, but for me the operation is flawed from the top tier.
Stayed 4 nights in Dec 2025

10/10 Excellent

Thi Ngoc Anh

Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Everybody was very courteous from the staff and very welcoming. Bella was amazing.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lenny John

Stayed 10 nights in Nov 2025

8/10 Good

Maneet

Stayed 3 nights in Nov 2025

10/10 Excellent

khuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Dec 2025

8/10 Good

Priyanshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Thuy

Hotel is run
Stayed 1 night in Dec 2025

6/10 Okay

KIM

Services are slow and housekeeping needs improvements. For examples such as dirty glasses were not replaced with new ones, some electrical outlet in our rooms were not working, cleaning solution was left in our room m, and bedsheet and cover had a musty-smelling. We notified the front desk. This is a beautiful resort and the services should be improved.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly and polite. The villa are clean and with the private pool👍 The morning BF have good variety and yummy 😋 We have a lovely stay in 3 room’s resort with a good atmosphere. Will comeback against.
Stayed 3 nights in Dec 2025

6/10 Okay

MinhDu

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
They didn't replace the new bed sheet. They just made the bed. This is the second time I stayed at tbis resort. Food wasn't good like last year. You had to pay for floaets
Stayed 3 nights in Dec 2025

8/10 Good

Siddhartha

Stayed 2 nights in Dec 2025

10/10 Excellent

Tuan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staffs
Stayed 2 nights in Nov 2025

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Just the right way to spend our last night on the island!
Stayed 1 night in Dec 2025

10/10 Excellent

Tam John

Liked: Cleanliness, amenities, property conditions & facilities
Yes very clean and staff was great definitely coming back
Stayed 10 nights in Nov 2025

6/10 Okay

Andrew

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
I recently stayed at this hotel and had a mixed experience. The staff were consistently helpful and genuinely friendly — easily one of the highlights of the stay. Every interaction felt warm and attentive. The location, however, is quite isolated. While this may appeal to travellers looking for peace and quiet, it does mean you’re fairly removed from nearby restaurants, shops, and general conveniences. On the plus side, the beach is absolutely fantastic — clean, spacious, and a real asset to the property. Unfortunately, the room quality let the stay down. The door locking mechanism broke on the first day, and after it was “fixed,” the entire door frame gave way. It didn’t feel secure, and it certainly wasn’t what you’d expect at this price point. On a more positive note, the food was excellent throughout — fresh, well-prepared, and consistently tasty. It’s clear the kitchen team take pride in what they do. Overall, the stay had some real strengths, but the room issues were too significant to overlook. With improvements to maintenance, this could be a fantastic spot.
Stayed 3 nights in Nov 2025

2/10 Terrible

THANG, Fullerton

Disliked: Cleanliness, amenities, property conditions & facilities
Do not rely on what this hotel claims—insist on seeing the room before paying. This was possibly the worst hotel experience I’ve had. It feels like a low-end motel, and the location is the only positive aspect. The staff were unfriendly, the room smelled unpleasant, and the bed was essentially a box spring with no mattress. Worst of all, I woke up with bedbugs on my head. When I asked to change rooms, they refused to assist. A local tour guide confirmed that deceptive and bait-and-switch tactics are reportedly common at Hanoi Old Square Hotel. He strongly recommended choosing a 5-star hotel next time.
Stayed 2 nights in Nov 2025

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The look of this resort is amazing however staff let this place down. Hotel staff and bar staff were friendly and helpful but the lifeguards and restaurant staff were very rude. My daughter fell over in front of a lifeguard and as I was rushing to get to her I saw the lifeguard laughing at her instead of helping her also the drama of getting enough towels everyday was ridiculous, if you’re travelling in a group they come over and question you why you have so many towels I needed to get a manager involved one day to explain we were two rooms together.
Stayed 5 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Extensive, attractive, clean resort hotel. Gorgeous sunsets. Great breakfast. Massive pool. Shuttle to nearby Grand World. Exceptional value.
Stayed 4 nights in Nov 2025

10/10 Excellent

Wes Kiet, Ontario

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is stunning, the room was beautiful and had an amazing view. The staff were all so helpful and lovely!
Stayed 4 nights in Nov 2025

6/10 Okay

Sophia

Traveled with partner
Liked: Cleanliness, amenities
This review is for like-minded travellers (we’re from Canada) who came to Vietnam for its natural beauty & culture. We made a very last minute decision to change our plans to visit Phu Quoc so it was the first time I booked a hotel without doing any research. Vinpearl came up as #1 in Trip Advisor & Luxury Hotels.com, so based on that i quickly booked this place. We liked the fact that had a casino 5 min away & night market & a beautiful beach & spa. Well little did I know that this place & its huge property (Grand World etc) is like entering the twilight zone or entering something resembling universal studios but completely dead & empty. It gave us the eeriest feeling. We didn’t go to the casino because it had the worst reviews & the night market is part of their Grand World which is the most oddest place. Having said that, it appeared that we were the only people that thought this. Everyone else acted like it was the happiest place on earth. Tourists were mostly from a certain country. This place was so odd that we cut our losses on our 3 night hotel pymt, paid our flight change fee & booked it out of there. In fairness, the one day I spent there, I had a nice day lying on the beach & enjoyed the hotel’s very lovely spa (not cheap though). The room was large and clean. The facility is somewhat run down. Beach is nice but pool loungers would have garbage & dirty diapers lying around all day. Jumped in the pool for 1 min & came out with black long hair between my fingers
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephanie

Stayed 5 nights in Aug 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very good managed, staff are super helpful.
Stayed 3 nights in Oct 2025

8/10 Good

Binh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

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