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The Shells Resort & Spa Phu Quoc

5.0 star property

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Photo gallery for The Shells Resort & Spa Phu Quoc

Luxury Suite, Ocean View | Living area
Luxury Suite, Ocean View | View from room
Luxury Suite, Ocean View | Beach/ocean view
Luxury Villa, Poolside | Minibar, in-room safe, individually furnished, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi

Explore the area

View in a map
Ganh Gio Beach, Duong Dong Town, Phu Quoc, An Giang
  • Place, Dinh Ba Thuy-Long Thanh-Mau
    ‪8 min drive‬
  • Place, Phu Quoc Night Market
    ‪9 min drive‬
  • Place, San Van Dong Duong Dong Stadium
    ‪9 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪27 min drive‬

Room options

View all photos for Premium Room, Ocean View

Premium Room, Ocean View | Minibar, in-room safe, individually furnished, desk

Premium Room, Ocean View

7.4 out of 10
Good
(9 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View | View from room

Luxury Suite, Ocean View

  • Ocean view
  • 1323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Villa, Garden View

View from room

Luxury Villa, Garden View

8.2 out of 10
Very good
(10 reviews)
  • Garden view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View

Family Room, 2 Bedrooms, Ocean View | View from room

Family Room, 2 Bedrooms, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1453 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Villa, Poolside

Luxury Villa, Poolside | Minibar, in-room safe, individually furnished, desk

Luxury Villa, Poolside

  • Garden view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite with Ocean View

Minibar, in-room safe, individually furnished, desk

Family Suite with Ocean View

  • Sleeps 4

View all photos for Luxury Villa with Garden View

Minibar, in-room safe, individually furnished, desk

Luxury Villa with Garden View

  • Sleeps 2

View all photos for Luxury Suite Ocean View

Minibar, in-room safe, individually furnished, desk

Luxury Suite Ocean View

  • Sleeps 2

View all photos for Luxury Villa With Poolside

Minibar, in-room safe, individually furnished, desk

Luxury Villa With Poolside

  • Sleeps 2

View all photos for Premium Deluxe Room with Ocean View

Lobby

Premium Deluxe Room with Ocean View

  • Sleeps 2

View all photos for Spa Inclusive Luxury Villa Garden

Minibar, in-room safe, individually furnished, desk

Spa Inclusive Luxury Villa Garden

  • Sleeps 2

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About the neighborhood

Duong Dong

The Shells Resort & Spa Phu Quoc places you 2.8 mi (4.5 km) from Phu Quoc Night Market. This 134-room, 5-star resort has a private beach, a full-service spa, and a restaurant.
View more Resorts in Duong DongOpens in a new window

What's nearby

  • Dinh Ba Thuy-Long Thanh-Mau - 8 min drive - 2.6 miles
  • Phu Quoc Night Market - 9 min drive - 2.6 miles
  • Sung Hung Pagoda - 9 min drive - 2.9 miles
  • San Van Dong Duong Dong Stadium - 9 min drive - 2.6 miles
  • Dinh Cau - 13 min drive - 2.9 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 30 min drive

Restaurants

  • ‪Restaurant Halal Phú Quốc - ‬5 min drive
  • ‪Bamboo - ‬9 min drive
  • ‪Eat Pray Love - ‬6 min drive
  • ‪Tree House - ‬7 min drive
  • ‪Quán Cát - ‬6 min drive

About this property

The Shells Resort & Spa Phu Quoc

Guests of The Shells Resort & Spa Phu Quoc have access to a private beach, a full-service spa, and an outdoor pool. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this beach resort include a steam room, free WiFi in public areas, and a conference center.
Guests can expect to find free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies or patios, minibars, and electric kettles are also standard.
Recreational amenities at the resort include a private beach, an outdoor pool, and a steam room.
The onsite spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior
Seashells Hotel and Spa Phu Quoc
Phu Quoc
  • Pool
  • Spa
  • All Inclusive
  • Free airport shuttle
8.8 out of 10, Excellent, 632 reviews
$90 nightly
The price is $97
Apr 22 - Apr 23
Total with taxes and fees
Seashells Hotel and Spa Phu Quoc

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 11 for children
  • A restaurant
  • Couples/private dining

Restaurants on site

  • FLOW Restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 38.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 11 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 38.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Shell Phu Quoc
Shell Resort Phu Quoc
Shells Resort Phu Quoc
Shells Resort
Shells Phu Quoc
The Shells Resort & Spa Phu Quoc Island, Vietnam
The Shells Resort Spa
The Shell Resort Spa
The Shells Resort Spa Phu Quoc
The Shells & Phu Quoc Phu Quoc
The Shells Resort Spa Phu Quoc
The Shells Resort & Spa Phu Quoc Resort
The Shells Resort & Spa Phu Quoc Phu Quoc
The Shells Resort & Spa Phu Quoc Resort Phu Quoc

Frequently asked questions

Are free cancellation options available at The Shells Resort & Spa Phu Quoc?

The Shells Resort & Spa Phu Quoc offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Shells Resort & Spa Phu Quoc?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at The Shells Resort & Spa Phu Quoc on May 4, 2026 start from $71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Shells Resort & Spa Phu Quoc?

This resort is located in Phu Quoc, close to Phu Quoc Night Market, Ong Lang Beach, and Phu Quoc Beach. You'll also find San Van Dong Duong Dong Stadium and Dinh Cau within a short drive.

Is there parking available at The Shells Resort & Spa Phu Quoc?

Yes, valet and self parking are offered for free at the resort.

Is a spa located at The Shells Resort & Spa Phu Quoc?

There is a full-service spa available for guests to enjoy and services include hot stone massages, reflexology, and body wraps.

Are there luxury amenities available at The Shells Resort & Spa Phu Quoc?

Yes, guests can indulge in luxuries such as an outdoor pool, a private beach, and an ocean-view restaurant at this resort.

Does The Shells Resort & Spa Phu Quoc include a casino on the premises?

No, The Shells Resort & Spa Phu Quoc doesn't have a casino.

Is there an indoor pool at The Shells Resort & Spa Phu Quoc?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about The Shells Resort & Spa Phu Quoc?

There are plenty of amenities for couples at this resort, including a private beach, an ocean-view restaurant, and an outdoor pool.

Does The Shells Resort & Spa Phu Quoc have a hot tub?

No, but this resort does have a steam room.

Does The Shells Resort & Spa Phu Quoc have a restaurant with a breakfast menu?

Yes, The Shells Resort & Spa Phu Quoc serves buffet breakfast for a surcharge each morning at FLOW Restaurant.

Does The Shells Resort & Spa Phu Quoc allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Shells Resort & Spa Phu Quoc.

Does The Shells Resort & Spa Phu Quoc have connecting rooms available?

No, this resort doesn't feature connecting guestrooms.

What is the closest airport to The Shells Resort & Spa Phu Quoc?

The closest major airport to The Shells Resort & Spa Phu Quoc is Phu Quoc (PQC-Phu Quoc Intl.), which is 10.4 mi away (30 minutes by car).

Are there rooms with balconies at The Shells Resort & Spa Phu Quoc?

Yes, every guestroom at The Shells Resort & Spa Phu Quoc comes with a balcony/patio and some offer ocean and garden views.

Does The Shells Resort & Spa Phu Quoc host weddings?

There are wedding services available at The Shells Resort & Spa Phu Quoc if that's in your vacation plans.

The Shells Resort & Spa Phu Quoc Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 301 out of 616 reviews
Rating 8 - Good. 207 out of 616 reviews
Rating 6 - Okay. 60 out of 616 reviews
Rating 4 - Poor. 29 out of 616 reviews
Rating 2 - Terrible. 19 out of 616 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Gustaf

Stayed 3 nights in Jan 2026

6/10 Okay

Clare

Traveled with family
Disliked: Amenities
The resort is tired and needs a really big renovation. Loungers are breaking, and the water sports equipment is broken and they are not replacing it so there are literally no activities in the resort at all. Bathrooms are tired and not very clean. Outdoor furniture by the rooms have no cushions so too uncomfortable to be sat on. They won’t even give you an iron and want to charge for everything. Staff are friendly but need training. We ordered the kids two spag bowls one night and one arrived and the other took another 40 mins to arrive. Restaurant and resort is a bit soulless with little atmosphere. Breakfast buffet is ok. They offer an airport shuttle but apparently it was fully booked when we tried to book it. The location isn’t great - you have to order a taxi or grab to go anywhere. Nothing is in walking distance of the resort. The private beach is so small, you can’t fit a lounger on there and it disappears at high tide. This place is definitely not 4 star!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Tom

Traveled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff, pool and beach front was nice resort living
Stayed 4 nights in Dec 2025

2/10 Terrible

Wenbiao

Traveled with partner
No hot water, staff extremely arrogant, room not properly cleaned. There are a lot of similar situations if you read google reviews. Wouldn’t call this a 5-star resort
Stayed 2 nights in Dec 2025

6/10 Okay

Andy

Traveled with partner
Liked: Amenities
The Shell Resort & Spa Phu Quoc did not live up to its 5-star rating during my stay. Even with a premium ocean-view room booked months ahead and also arranged an airport pickup, so the resort knew exactly when we would arrive and should have had the room prepared. The room was not properly cleaned or maintained—hair everywhere, stained outdoor furniture, a cracked tub, and outdated interiors. It took far too long to reach a manager, and when I finally did. The manager on duty mentioned that all ocean-view rooms had similar wear and tear. He offered me a villa room—which was actually cheaper than what I had originally paid—and two spa vouchers. At that point I accepted the offer because I didn’t want to deal with more back-and-forth, but it still didn’t make up for the higher price I paid (over $100 USD per night for a 4-night stay). If the resort is aging, it should adjust its star rating or renovate to match the standards of a true 5-star property. I recommend renovations, including fresh paint, power washing, and updated interiors. To be honest, if the rooms and facilities are this run down, the resort should reconsider its 5-star rating. Google AI’s definition of “5-star” reflects top-tier luxury, exceptional quality, and proactive service, and this resort did not meet those expectations. That said, the pool, breakfast, transportation, and room service were great. — AT
Stayed 4 nights in Nov 2025

10/10 Excellent

Marwan

Stayed 2 nights in Nov 2025

10/10 Excellent

Rishabh

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes the rooms were clean, private pool was well maintained. Staff was really polite and helpfull. Lisa helped us plan a great breakfast with private chefs and Tony arranged good activities and transportation for us
Coconut tree banana boat ride
Stayed 3 nights in Nov 2025

2/10 Terrible

Justine

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Room cleaned but only one towel left for 2 people, woman who books tours is rude when you don’t book with her, everything is getting old and needs updating. Too far from town and not walkable to ANYTHING
Stayed 4 nights in Oct 2025

8/10 Good

Uday

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Vindicated our choice over other 5-star properties. The only problem we had was with the check-in, which was sorted by the staff.
Stayed 4 nights in Oct 2025

8/10 Good

CHAN FAI CLEMENT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best sunset view.
Stayed 2 nights in Oct 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

YUBIN

Stayed 2 nights in Sep 2025

10/10 Excellent

Munish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Great staff Amazing pool and view
Stayed 4 nights in Aug 2025

8/10 Good

Sok Yee

Traveled with group
Disliked: Amenities, property conditions & facilities
My villa room was huge & looked comfy! However, my blanket was discovered dirty and towels on the third day were also soiled. Property is dated and furnishings are old. Aircon in the Flow Restaurant was not working during my entire stay. Don't expect top-notch service from the staff; if they ever greet you a "Good morning" or "Hello", that's the best they can do. Property is about 15-20 mins ride away from the town area, and it's not possible to walk out to the main road. Only 1 restaurant is available for lunch & dinner, and food options are limited. Breakfast spread is considered normal. Fortunately, it's still affordable to get a ride to town and night market area. It's a good resort away from the hustle and bustle of life cos their villa room is big, the property is huge with lots of greenery and they have their own private beach, though next time, I would just stay for 2 nights only.
Stayed 3 nights in Jul 2025

8/10 Good

Lex E

Business traveler
Liked: Staff & service, room comfort

Very nice

Beautiful location, fabulous breakfast . Room floors had a lot of live and dead bugs and hair . No lock for sliding glass doors but being on the second floor it was probably safe.
Stayed 2 nights in Apr 2025

8/10 Good

Wai Lan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Jennifer

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was old, dirty and smell the location is inconvenient and not safe to walk around at night time.It not a 5 star resort .it only 2 star I am definitely not going to come back
Stayed 2 nights in Mar 2025

8/10 Good

Lai

Very spacious, quiet environment.
Stayed 7 nights in Mar 2025

10/10 Excellent

Julia

Stayed 2 nights in Mar 2025

10/10 Excellent

jeff

Stayed 2 nights in Mar 2025

10/10 Excellent

Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too far from town
Stayed 2 nights in Feb 2025

8/10 Good

hyoseon

Stayed 3 nights in Feb 2025

4/10 Poor

CHI LAP

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

James

Stayed 10 nights in Jan 2025

10/10 Excellent

BYEONGEUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

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