The staff are very nice and helpful. Breakfasts are delicious. The room we booked 4 nights with private pool, and last only for 2 nights. Then, they moved us to another room which was different. In the end, they tried to fix things but it’s not same.
I love this hotel. Nice staff, great kayak experience. Good breakfast. Awesome sunset. Booked it twice and wanted to come back.
Nice and friendly staff. Tasty food. You are treated with all care and attention. The staffs made our stay 6 star. Wish we can rate this resort 6 star. Food is very tasty. Room is clean and roomy. You got an incredible view at the restaurant. Awesome bang for your bucks. Dont look anywhere, stay here. We stay here for 8 nights and were very sad to leave.
The Shells Resort & Spa Phu Quoc places you 3.2 mi (5.1 km) from Phu Quoc Night Market. This 134-room, 5-star resort has a private beach, a full-service spa, and a restaurant.
Enjoy a bite to eat at FLOW Restaurant, the resort's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:00 AM.
Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies or patios, minibars, and electric kettles are also standard.
Guests of The Shells Resort & Spa Phu Quoc have access to a private beach, a full-service spa, and an outdoor pool. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach resort include a steam room, free WiFi in public areas, and a conference center.
The staff are very nice and helpful. Breakfasts are delicious. The room we booked 4 nights with private pool, and last only for 2 nights. Then, they moved us to another room which was different. In the end, they tried to fix things but it’s not same.
I love this hotel. Nice staff, great kayak experience. Good breakfast. Awesome sunset. Booked it twice and wanted to come back.
Dear Sir/ Madam We would like to say thank you very much for choosing The Shells Resort & Spa as a destination in Phu Quoc island The entire Team of The Shells Resort is thrilled to read your comments and appreciate your kind words about our Resort as good breakfast and nice staffs. Thank you for recognizing them as they do their utmost to please our guests and assist them where at all possible. It seem that you may have missed the seafood BBQ from Tues-Sat in the afternoon which starts with free cocktail and wines for every in-house guests. Moreover, the live live music of Filipino band will be serve during you enjoy the Dinner. One again, thank you for your kind comments and look forward to welcoming you back in the very near future. Best regards,
Nice and friendly staff. Tasty food. You are treated with all care and attention. The staffs made our stay 6 star. Wish we can rate this resort 6 star. Food is very tasty. Room is clean and roomy. You got an incredible view at the restaurant. Awesome bang for your bucks. Dont look anywhere, stay here. We stay here for 8 nights and were very sad to leave.
Dear Bob We was very happy to read that once again our team offered their friendly hospitality. We are honored that you highly appreciated our services, especially the friendly staff & Tasty food. Your kind words has been shared with the entire team, great way to celebrate their passion in work. They are extremely happy to know that you had a great stay with us, We have looked more deeply to your mention about kids ground, this is already put in plan. Besides, to create a beautiful experience filled with good memories for all our guests. the activities like the KAYAK service on beach (depend the weather), also the sauna & steam bath will be provided free to all in house guest. One again, thank you for your kind comments and look forward to welcoming you back in the very near future.
Xin chao Phuong,Thank you for taking the time to sharing your stay at recent stay.On behalf of The shells resort & spa team, we are sincerely apology about the issues happened that not meet your expectation. We are presently reviewing your constructive feedbacks with the goal towards improvement in areas of shortfall mentioned. Once again, thank you for your feedbacks and we hope to have the opportunity of welcoming you back again in order for us to gain your trust in making your next stay a memorable one.Best regards,Van PhamFront Office Manager