Mövenpick Resort Waverly Phu Quoc

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

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Photo gallery for Mövenpick Resort Waverly Phu Quoc

1 bedroom, premium bedding, down comforters, minibar
Creator video
Lobby
Suite, Balcony, Sea View | 1 bedroom, premium bedding, down comforters, minibar
Superior Twin Room, 2 Twin Beds, Balcony, Sea View | 1 bedroom, premium bedding, down comforters, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • On private beach
  • Room service
  • Gym

Explore the area

Map
Group 1, Ong Lang Hamlet, Cua Duong Village, Phu Quoc, Kien Giang, 92000
  • Ong Lang Beach
    ‪8 min drive‬
  • Phu Quoc Night Market
    ‪15 min drive‬
  • Vinpearl Safari
    ‪30 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪26 min drive‬

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Room options

Superior Twin Room, 2 Twin Beds, Balcony, Garden View

  • 391 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 King Bed, Balcony, Garden View

  • 391 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Twin Room, 2 Twin Beds, Balcony, Sea View

  • 391 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 King Bed, Pool Access

  • 391 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Balcony, Sea View

  • 391 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Suite, Balcony, Sea View

  • 747 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Family Room with Balcony

  • 569 sq ft
  • Sea view
  • Sleeps 5
  • 2 Queen Beds

Superior Twin Room Sea View with Balcony

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room with Garden View and Balcony

  • Sleeps 2
  • 2 Twin Beds

Superior King Room Sea View with Balcony

  • Sleeps 2
  • 1 King Bed

Sea Front Suite with Balcony

  • Sleeps 2
  • 1 King Bed

Superior King Room with Garden View and Balcony

  • Sleeps 2
  • 1 King Bed

Superior King Room with Direct pool Access

  • Sleeps 2
  • 1 King Bed

Deluxe Family Room

  • Sleeps 3
  • 2 Queen Beds

About the neighborhood

Ong Lang

Located 2.7 mi (4.3 km) from Ong Lang Beach, Mövenpick Resort Waverly Phu Quoc is within a 15-minute drive of other popular attractions like VinWonders Phu Quoc. This 305-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Ong Lang Beach - 8 min drive - 2.6 miles
  • Phu Quoc Night Market - 15 min drive - 7.3 miles
  • Shophouse Grand World - 16 min drive - 7.8 miles
  • Corona Casino - 17 min drive - 8.3 miles
  • Vinpearl Safari - 30 min drive - 11.1 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 37 min drive

Restaurants

  • ‪Giraffe Restaurant - ‬23 min drive
  • ‪Islander Restaurant - ‬2 min walk
  • ‪Green Bay Phu Quoc Resort & Spa - ‬13 min drive
  • ‪Aura Beach Club - ‬3 min walk
  • ‪Eat Pray Love - ‬6 min drive

About this property

Mövenpick Resort Waverly Phu Quoc

Luxury hotel on the beach, with 2 outdoor pools
Mövenpick Resort Waverly Phu Quoc features a private beach, a full-service spa, and 2 outdoor pools. Free valet and self parking are available, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.
Guests can expect 42-inch LED TVs with cable channels and first-run movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include fireplaces, furnished balconies, and sitting areas. Housekeeping is available on request.
A private beach, a health club, and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.

Languages

Afrikaans, Dutch, English, French, German, Hindi, Japanese, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 550,000 for adults and VND 280,000 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (7,750 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for VND 1350000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 550000 for adults and VND 280000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1350000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Movenpick Waverly Phu Quoc
Mövenpick Resort Waverly Phu Quoc Hotel
Mövenpick Resort Waverly Phu Quoc Phu Quoc
Mövenpick Resort Waverly Phu Quoc Hotel Phu Quoc
Mövenpick Resort Waverly Phu Quoc (Opening March 2020)

Frequently asked questions

Is a free cancellation option available at Mövenpick Resort Waverly Phu Quoc?

Mövenpick Resort Waverly Phu Quoc provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Mövenpick Resort Waverly Phu Quoc?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at Mövenpick Resort Waverly Phu Quoc on Jun 19, 2025 start from $100.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Mövenpick Resort Waverly Phu Quoc?

This hotel is located in Phu Quoc, close to Phu Quoc Night Market and Corona Casino. You'll also find Ong Lang Beach and Phu Quoc Bee Farm within a short drive.

Is there parking available at Mövenpick Resort Waverly Phu Quoc?

Yes, valet parking and self parking are offered for free at the hotel. Though parking is limited, accessible parking and free RV/bus/truck parking are also available.

Is there a spa available at Mövenpick Resort Waverly Phu Quoc?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, couples treatments, and reflexology.

Does Mövenpick Resort Waverly Phu Quoc include a casino?

No, Mövenpick Resort Waverly Phu Quoc doesn't have a casino.

Will I find an indoor pool at Mövenpick Resort Waverly Phu Quoc?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

Is Mövenpick Resort Waverly Phu Quoc good for couples?

There are many amenities for couples at this hotel, including a fireplace as well as a private beach and a beach bar.

Are there hot tubs at Mövenpick Resort Waverly Phu Quoc?

Yes, guests can enjoy a spa tub at this hotel.

Does Mövenpick Resort Waverly Phu Quoc have a restaurant with a breakfast menu?

Yes, Mövenpick Resort Waverly Phu Quoc has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Will Mövenpick Resort Waverly Phu Quoc allow pets to stay for free?

No, pets and service animals aren't allowed at Mövenpick Resort Waverly Phu Quoc.

Are there connecting rooms at Mövenpick Resort Waverly Phu Quoc?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Mövenpick Resort Waverly Phu Quoc?

The closest major airport to Mövenpick Resort Waverly Phu Quoc is Phu Quoc (PQC-Phu Quoc Intl.), which is 13.6 mi away (37 minutes by car). Another top airport is Sihanoukville (KOS), which is around 28.2 mi away.

Are there rooms with balconies that I can book at Mövenpick Resort Waverly Phu Quoc?

Yes, every guestroom at Mövenpick Resort Waverly Phu Quoc comes with a furnished balcony with some featuring sea or garden views.

Does Mövenpick Resort Waverly Phu Quoc have a wedding venue on site?

Take advantage of the wedding venue at Mövenpick Resort Waverly Phu Quoc if you plan to say "I do" during your trip.

Mövenpick Resort Waverly Phu Quoc Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 81 out of 134 reviews
Rating 8 - Good. 31 out of 134 reviews
Rating 6 - Okay. 7 out of 134 reviews
Rating 4 - Poor. 6 out of 134 reviews
Rating 2 - Terrible. 9 out of 134 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 * L'hotel est magnifique mais l'espace aménagé sur la plage est beaucoup trop compacté et manque de chaises. Clairement pas comme sur la photo de l’hôtel. Le service au restaurant est très lent et désorganisé par contre le personnel est vraiment gentil et attentionné malgré tout.
Stayed 5 nights in Feb 2025

6/10 Okay

lukas

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Nicely designed place but in need of some renovation, a big piece of plaster fell down on the kids swimming pool area, the sun loungers on the balcony have seen better times, the kids playground is small and the toys are old/ in need of repair, the first room offered to us had a mouldy ceiling, the next room had a connection door to the adjacent hotel room with barely any sound isolation, staff is friendly, food tastes really good and the breakfast is amazing
Stayed 6 nights in Feb 2025

8/10 Good

lukas

Liked: Cleanliness, staff & service
Stayed 8 nights in Feb 2025

10/10 Excellent

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this lovely resort for 8 days and thoroughly enjoyed our time. The resort features beautiful swimming pools and a pristine sandy beach. With three restaurants on-site, breakfast was pleasant, and the staff was exceptionally kind and helpful. The only downside for us was the lack of activities or amenities outside the resort—restaurants and shopping require a taxi. Despite this, we’re already thinking about coming back!
Stayed 8 nights in Jan 2025

2/10 Terrible

EILEEN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Terrible

We paid a lot money for a beach holiday but MOVENPICK was unable to supply it because it did not have enough sun beds to go around. We pointed this out to a member of staff and she said it was first come first served. MOVENPICK should refund our money. Do not go there.
Stayed 7 nights in Jan 2025

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had a lovely stay here - however a few things could have been better, seating / deck chairs and shade are a major problem. The pool has very limited loungers as does the beach, one day we had to lie on bean bags which was fine but there’s no umbrellas so unless your under a palm tree or want to sit in the sun your sort of stuck for options. For a 5 star resort I would expect a bed and shade! Room was beautiful, breakfast was great - staff were okay, I wasn’t allowed to take a coffee out of breakfast for my partner which seemed ridiculous. Also make sure you get a towel key at reception when you check in or you’ll get to the beach and have to walk back - not what you want after a long flight! I personally think it’s a great place for families, as a young couple it’s probably not the best spot! You can get around using grab which is great, about 25 mins ish from town but the right side for the safari. If you show the women outside the hotel grab she will get you taxis at the same price.
Stayed 5 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Brenda, Edmonton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Kind of far from all the activities on the south side of the island (water sports like scuba diving, jet ski, attractions like cable car & Sunset Town). For a 5 star resort we were surprised when we asked housekeeping to clean the bathroom twice and the toilet was disgusting after it was “cleaned” - found toilet water on the seat & floor. Staff were attentive most of the time, but not all the staff were good.
Stayed 3 nights in Sep 2024

10/10 Excellent

john

Liked: Staff & service, property conditions & facilities
Hotel is fantastic
Stayed 6 nights in Sep 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

vinod

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jun 2024

8/10 Good

Brian, Ewa Beach

Stayed 5 nights in Apr 2024

2/10 Terrible

Kevin

Stayed 2 nights in Mar 2024

10/10 Excellent

Tuyen, Stratford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2024

10/10 Excellent

Toren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay have booked to go back again
Stayed 8 nights in Jan 2024

4/10 Poor

Anne

Traveled with family
Disliked: Cleanliness, staff & service

Many issues

We spent over two weeks at the hotel, and were unhappy about many aspects of this hotel. While we enjoyed the nice beach and spacious room, the hotel fell short and desperately needs oversight. Service: The hotel is understaffed (the stressed current staff express frequently that there are not enough people). -Repeatedly rooms not cleaned after 5:00 pm even when we’ve hung the ‘make up room’ sign at 8:00 am. -Staff are not trained properly, for example, they repeatedly bring food we ordered at the beachside with no silverware or napkins. Pasta carbonara with your fingers, anyone? -Beachside tables never wiped clean -Not enough sun beds for guests -Pool water filthy with debris, cloudy water, foam -In-room dishes appear to be put back dirty -Dirty dishes outside rooms for multiple days -Waiter dropped tongs on floor at breakfast and put back on food counter -Towels in room delivered with filth folded inside -Each room gets four 450 ml bottles of water each day. Maximum. Noise: We booked an ocean view room so we can relax on the balcony and listen to the sea after a day of swimming. Almost every night, there’s an event between the rooms and the ocean, blasting the sound at full volume. Location: This hotel appears to have been built near a garbage dump, and we are assaulted daily with the reeking smell of rotting garbage. General manager: Obstinate and defensive and utterly impossible to speak with. We are seasoned travelers, I can safely tell you to avoid this place
Filthy pool with slimy foam
This was inside a ‘clean’ towel in our room
Dishes left outside for days
Stayed 13 nights in Dec 2023

10/10 Excellent

Tamriko

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities at the resort, swimming pools are great, the beach is beautiful. Our suite was pretty nice. Two restaurants at the resort, food was limited and also gave our whole family food poisoning.
Stayed 3 nights in Jan 2024

8/10 Good

Adryene, Missouri City

Traveled with family
Liked: Cleanliness, staff & service, amenities
Not 5 STAR I spent almost 2k for 2 rooms, for that amount I expect a better room Room: bathroom door will not close shut, looks like the room had flooded in the past and made the wooden door swell, therefore the door would not shut closed. Half of the outlets did not work Bathroom shower water leaked everywhere; poor shower floor design, shower floor higher than the bathroom floor. Airport pickup: could not use since it runs every 2 hrs and due to our flights time, we would have to wait. So we had to pay for Grab round trip ourselves for airport transfers. Restaurant: Although it was not busy, there is only one restaurant and understaffed for dinner. the service we soooo slow. We waited almost an hour for our food. They didn’t even bring our egg rolls. Otherwise, Daily free breakfast buffet was the best and our highlight of the day. Housekeeping: we came back one day, and the room was not made. She apologized and we left so it could be cleaned Beach: not enough beach loungers for the amount of people at the hotel. We had to lie on the grass near the beach.
Stayed 4 nights in Dec 2023

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but can be improved.

Excellent and very comfortable stay at Movenpick Waverly. Room is big and clean with great views of the ocean especially at sunset. Breakfast spread was superb. Beach was private and clean though the waters are not as clear and blue like Maldives or Krabi. They need to improve on their checking out process where they needed 10 mins to check the room but didn’t inform you when it was done. Had to check in with the counter staff again to complete the check out process. Mildly frustrating if you have a flight to catch with their slow process. Also my room TV was not working. Got the hotel maintenance guys in but they couldn’t fix it. Had to live without TV for that few days. Overall, it is a great hotel which I would still highly recommend to everyone.
Hotel lobby with Christmas decorations.
Sunset view
Great gym workout
Entrance
Stayed 3 nights in Dec 2023

10/10 Excellent

Jacky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

ahmed

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new, clean, nice nice rooms, clean toilet, gorgeous view. The first problem is the food for breakfast there is nothing to eat, but there are eggs and bread, everything else is spread out throughout the restaurant, not very tasty. The waiters work well, very attentive. The food for dinner is also not very tasty. The second big note about the hotel is that the hotel’s beach has huge natural waves and it’s impossible to swim in the ocean now. We chose a hotel with a pool overlooking the ocean. Upon arrival we received a message that the pool was closed for service. The hotel refused our request to return the money for the reservation. . As a result, every day there is noisy work at the pool with a bunch of workers, you can’t swim in the ocean! This is not the correct work of the hotel administration!!!!!! and reconsider the breakfasts, this is not the breakfast of a 5 star hotel!!!!!!
Stayed 5 nights in Sep 2023

10/10 Excellent

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid friendly with activities and play centre Close to theme parks and the safari Great food and drinks Awesome pool Good service and clean
Stayed 4 nights in Aug 2023

10/10 Excellent

Ngoc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my vacation here at Movenpick. The room was spectacular and very good service. Great morning breakfast buffet. Very beautiful view of the pool and the beach. Only downside is poor draining system, every time I shower the water would flood the bathroom and I have to wait for it to slowly drain.

10/10 Excellent

Andrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023