Crowne Plaza Phu Quoc Starbay by IHG

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

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Photo gallery for Crowne Plaza Phu Quoc Starbay by IHG

Villa, 2 Bedrooms (Seafront) | 1 bedroom, premium bedding, memory foam beds, minibar
Grand Suite, 1 Bedroom, Ocean View | 1 bedroom, premium bedding, memory foam beds, minibar
1 bedroom, premium bedding, memory foam beds, minibar
Villa, 1 Bedroom (Seafront) | 1 bedroom, premium bedding, memory foam beds, minibar
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
KHU DU LICH BAI DAI, GANH DAU COMMUNE, Phu Quoc
  • Shophouse Grand World
    ‪12 min walk‬
  • Corona Casino
    ‪4 min drive‬
  • VinWonders Phu Quoc
    ‪6 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪42 min drive‬

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Room options

1 Bedroom Villa

  • 1905 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Villa, 1 Bedroom (Seafront)

  • 2077 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

1 King Standard Ocean View

  • 431 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

1 King Premium Oceanfront

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

2 Bedroom Suite

  • 2153 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Premium Room

  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

Villa, 2 Bedrooms (Seafront)

  • 4424 sq ft
  • Sea view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Grand Suite, 1 Bedroom, Ocean View

  • 1464 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

1 King Premium Ocean View

  • 549 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront

  • 1023 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

2 Double Premium

  • 549 sq ft
  • Sleeps 4
  • 2 Double Beds

2 Double Standard Ocean View

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

2 Double Premium Ocean View

  • 549 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

1 King Premium

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

  • 710 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

1 King Junior Suite

  • 700 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

2 Double Premium Oceanfront

  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Phu Quoc

Crowne Plaza Phu Quoc Starbay by IHG places you within 3 miles (5 km) of popular attractions like Shophouse Grand World and Corona Casino. This 308-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Shophouse Grand World - 12 min walk - 0.7 miles
  • Corona Casino - 4 min drive - 1.0 mile
  • VinWonders Phu Quoc - 6 min drive - 1.5 miles
  • Vinpearl Golf Phu Quoc - 7 min drive - 2.6 miles
  • Vinpearl Safari - 20 min drive - 4.5 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 59 min drive

Restaurants

  • ‪Giraffe Restaurant - ‬19 min drive
  • ‪Nautilus Restaurant - ‬7 min drive
  • ‪Lotteria - ‬6 min drive
  • ‪Islander Restaurant - ‬17 min drive
  • ‪Pizza Wood - ‬8 min drive

About this property

Crowne Plaza Phu Quoc Starbay by IHG

Luxury hotel on the beach, with 2 outdoor pools
Crowne Plaza Phu Quoc Starbay by IHG features a private beach, a full-service spa, and 2 outdoor pools. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables, access to locker space, and luggage storage. Other amenities at this beach hotel include a children's pool, a 24-hour gym, and free WiFi in public areas.
45-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and bathrobes, and memory foam beds with premium bedding and pillow menus ensure a restful night. Indoor private hot tubs, fireplaces, and balconies or patios are other standard amenities. Change of towels is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Languages

English, Korean, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Amber Sands
  • Horizons

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Beach club
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (4,478 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • In a national park
  • On a private beach
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 66.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 66.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Crowne Plaza Starbay
Crowne Plaza Phu Quoc Starbay
Crowne Plaza Phu Quoc Starbay by IHG Hotel
Crowne Plaza Phu Quoc Starbay an IHG Hotel
Crowne Plaza Phu Quoc Starbay by IHG Phu Quoc
Crowne Plaza Phu Quoc Starbay by IHG Hotel Phu Quoc

Frequently asked questions

Is free cancellation available at Crowne Plaza Phu Quoc Starbay by IHG?

Crowne Plaza Phu Quoc Starbay by IHG offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see close to Crowne Plaza Phu Quoc Starbay by IHG?

This hotel is located in Phu Quoc, close to Corona Casino and VinWonders Phu Quoc. You'll also find Shophouse Grand World and Vinpearl Safari within a short drive.

Will I be able to park at Crowne Plaza Phu Quoc Starbay by IHG?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Crowne Plaza Phu Quoc Starbay by IHG?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Crowne Plaza Phu Quoc Starbay by IHG have a casino at the property?

No, Crowne Plaza Phu Quoc Starbay by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Phu Quoc Starbay by IHG?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Crowne Plaza Phu Quoc Starbay by IHG?

There are many amenities for couples at this hotel, including a fireplace as well as a private beach and a beach bar.

Does Crowne Plaza Phu Quoc Starbay by IHG have a hot tub?

Yes, all guestrooms at this hotel have private indoor spa tubs.

Does Crowne Plaza Phu Quoc Starbay by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Phu Quoc Starbay by IHG has 2 restaurants, and serves free on-the-go breakfast each morning.

Will Crowne Plaza Phu Quoc Starbay by IHG allow pets to stay free of charge?

No, pets and service animals aren't allowed at Crowne Plaza Phu Quoc Starbay by IHG.

Does Crowne Plaza Phu Quoc Starbay by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Phu Quoc Starbay by IHG?

The closest major airport to Crowne Plaza Phu Quoc Starbay by IHG is Phu Quoc (PQC-Phu Quoc Intl.), which is 20 mi away (59 minutes by car). Another top airport is Sihanoukville (KOS), which is around 23.4 mi away.

Can I book a room with a balcony at Crowne Plaza Phu Quoc Starbay by IHG?

Yes, every guestroom at Crowne Plaza Phu Quoc Starbay by IHG comes with a balcony with some featuring ocean or garden views.

Crowne Plaza Phu Quoc Starbay by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 164 reviews
Rating 8 - Good. 30 out of 164 reviews
Rating 6 - Okay. 13 out of 164 reviews
Rating 4 - Poor. 1 out of 164 reviews
Rating 2 - Terrible. 5 out of 164 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying there. Airport shuttle service fully appreciated. Require significantly more adult oriented activities on site. Breakfast buffet superb.
Stayed 4 nights in Feb 2025

10/10 Excellent

Hamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach front resort which actually looked just like the photos. Great ocean view from the room with a balcony. Everything was very clean and seemed new. The staff were kind and professional. We had a very relaxing stay and enjoyed our time at the beach and the pool. Daily breakfast buffet had a wide variety of options. The free shuttle to and from the airport was extremely convenient.
Stayed 5 nights in Jan 2025

10/10 Excellent

Erdenebileg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jan 2025

10/10 Excellent

Nik

Stayed 7 nights in Dec 2024

8/10 Good

Phan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice, staff were friendly. We had a room overlooking the pool which was very nice. The spa facilities was great. Location was a bit further out from the main township of Phu Quoc, however if you wanted to just relax this is the place to be.
Stayed 2 nights in Dec 2024

10/10 Excellent

Quang

Stayed 2 nights in Sep 2024

10/10 Excellent

Shiv Subramanian, Petaling Jaya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property combined with Fantastic Service. We thoroughly enjoyed our stay there. Facilities were good and only surpassed by the excellent service we received from their staff. Gladly return to this Hotel for another vacation, soon! !
Stayed 4 nights in Jul 2024

10/10 Excellent

Lee, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room and also the pool side.
Stayed 2 nights in Apr 2024

10/10 Excellent

Le

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel - but not 5 star quality

Wonderful hotel with amazing views. However the overall service is lacking that of an actually 5 star hotel. On our first night we went to have some dinner at 8:10 in the beach club as the sign said dinner was until 9:30 , we were then told food stopped at 8pm. We then went to the other restaurant- both have the exact same food menu with no variety between them. All ordering is done via QR code on the table - a lot of information is missing in terms of details on it. There are 2 drinks packages you can buy when you scan the QR code but it doesn’t provide any info to what is actually included. On our second night we had dinner at the beach club. My food came down 15 minutes before my parters & our drinks didn’t come until half way through the meal. The waiter also spilled water all over our table when pouring our glasses and didn’t bother to clean it up. The hotel has a shop onsite which the price is reasonable, however I don’t feel a mandatory service charge being added in the shop when buying water & snacks is needed ? €7 for 750ml of water when sitting out by the pool is also a complete rip off. The room was great but due to the poor service I don’t think I would return.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mavis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good
Stayed 3 nights in Dec 2023

10/10 Excellent

Alireza

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and the hotel
Stayed 2 nights in Oct 2023

8/10 Good

mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

mie

Liked: Cleanliness, staff & service, property conditions & facilities
clean, safe, good service
Stayed 2 nights in Aug 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience from the start

Simply amazing real 5 star service. Wonder rooms and ambience throughout the hotel. Breakfast was also super special and everything just so fresh.
Stayed 4 nights in Jul 2023

10/10 Excellent

SI YONG

Liked: Cleanliness, staff & service, property conditions & facilities
All staffs are really kind and all brand new facilities.
Stayed 3 nights in Jul 2023

10/10 Excellent

Thanh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was good. Excellent staffs. Beautiful ocean view and pool. However, the food was way over price and not even good.
Stayed 3 nights in Jun 2023

8/10 Good

Amit

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good option if you like peace!

The hotel is sat on really nice grounds, right on a really nice, clean beach, the pool is fantastic. We stayed in the two-bed villa which was incredible and really spacious with two private pools, right on the beach. The staff were generally friendly and the chef had created a special vegetarian menu for us, which was really appreciated. The hotel only had one restaurant operational at any given time, this was a shame, given the size of the hotel and no other restaurants within walking distance. They should definitely have three or four restaurants with different themes/cuisines. Service was also quite slow if the food was not pre-booked. We were also charged USD 80/night for a camp bed which was too high. All in all a fantastic hotel, in the north of Phu Quoc (so near Vinwonders) but far from everything else so great for a quiet break with family.
Stayed 5 nights in Apr 2023

10/10 Excellent

Paul John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like new hotels, Crowne Plaza Phu Quoc is an excellent choice. All facilities and the beach are very clean. Enjoyed true hospitality from the Staff. Dining options are great and the breakfasts were fantastic. Enjoyed the lapping pool all to myself. Stayed for 3 nights. Nicely designed building and interiors.
Stayed 2 nights in Mar 2023

10/10 Excellent

byunghwa

Stayed 3 nights in Jan 2023

10/10 Excellent

agnes

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful new property with spacious rooms. Bathroom is super fantastic. Food was the best as we tried many places in the 2 weeks spent in Phu Quoc. Beach Front Restaurant has great atmosphere and the staff, specially Ms. LAN was very helpful and kind. Thank you!

10/10 Excellent

DUNG ANH

Stayed 3 nights in Jan 2023