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Best Western Premier Sonasea Phu Quoc

5.0 star property
Luxury resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Best Western Premier Sonasea Phu Quoc

Exterior
Terrace/patio
Outdoor pool, pool umbrellas, sun loungers
Lobby
2 bars/lounges, rooftop bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Kitchen
  • Gym

Explore the area

View in a map
Duong Bao Area, Sonasea Villas and Resort, Phu Quoc, An Giang, 920000
  • Place, Sonasea Phu Quoc Night Market
    ‪1 min walk‬
  • Place, Sonasea Beach
    ‪7 min walk‬
  • Place, Waterfront Beach Square
    ‪5 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪9 min drive‬

Room options

View all photos for Executive Deluxe Garden View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe Garden View

  • Sleeps 2

View all photos for Deluxe 3-Bedroom Villa

Minibar, in-room safe, desk, iron/ironing board

Deluxe 3-Bedroom Villa

  • Sleeps 6

View all photos for Executive Suite 2-Bedrooms Garden View

Minibar, in-room safe, desk, iron/ironing board

Executive Suite 2-Bedrooms Garden View

  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Balcony

7.0 out of 10
Good
(2 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Non Smoking, Balcony (Living Room)

Executive Suite, 2 Queen Beds, Non Smoking, Balcony (Living Room) | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 2 Queen Beds, Non Smoking, Balcony (Living Room)

8.0 out of 10
Very good
(1 review)
  • 786 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Balcony

Deluxe Room, 2 Twin Beds, Non Smoking, Balcony | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking, Balcony

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room)

Executive Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room) | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room)

  • 1249 sq ft
  • Sea view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Balcony, Sea View

Premier Room, 1 King Bed, Balcony, Sea View | Minibar, in-room safe, desk, iron/ironing board

Premier Room, 1 King Bed, Balcony, Sea View

8.4 out of 10
Very good
(5 reviews)
  • 398 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, Balcony, Sea View

Premier Room, 2 Twin Beds, Balcony, Sea View | Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Twin Beds, Balcony, Sea View

  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony (Living Room)

Executive Room, 1 King Bed, Non Smoking, Balcony (Living Room) | Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Balcony (Living Room)

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room;Presidential)

Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room;Presidential) | Minibar, in-room safe, desk, iron/ironing board

Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room;Presidential)

  • 2013 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Presidential 5-Bedroom Villa

Minibar, in-room safe, desk, iron/ironing board

Presidential 5-Bedroom Villa

  • Sleeps 10

View all photos for Deluxe King Garden View

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Garden View

  • Sleeps 2

View all photos for Deluxe Twin Garden View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Garden View

  • Sleeps 2

View all photos for Grande Suite 3-Bedrooms Garden View

Minibar, in-room safe, desk, iron/ironing board

Grande Suite 3-Bedrooms Garden View

  • Sleeps 6

View all photos for Deluxe Villa, 3 Bedrooms, Non Smoking, Kitchen (Living Room)

Deluxe Villa, 3 Bedrooms, Non Smoking, Kitchen (Living Room) | Minibar, in-room safe, desk, iron/ironing board

Deluxe Villa, 3 Bedrooms, Non Smoking, Kitchen (Living Room)

10.0 out of 10
Exceptional
(1 review)
  • 2282 sq ft
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Luxury Villa, 5 Bedrooms, Non Smoking, Kitchen (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Luxury Villa, 5 Bedrooms, Non Smoking, Kitchen (Living Room)

  • 3638 sq ft
  • Sleeps 9
  • 3 King Beds and 4 Twin Beds

View all photos for Standard Villa, 5 Bedrooms, Non Smoking, Beachfront (Living Room;Presidential)

View from room

Standard Villa, 5 Bedrooms, Non Smoking, Beachfront (Living Room;Presidential)

  • 6028 sq ft
  • Beach view
  • Sleeps 9
  • 3 King Beds and 4 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Balcony, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony, Partial Sea View

Premier Room, 1 King Bed, Balcony, Partial Sea View | Minibar, in-room safe, desk, iron/ironing board

Premier Room, 1 King Bed, Balcony, Partial Sea View

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony, Sea View (Living Room)

Executive Room, 1 King Bed, Balcony, Sea View (Living Room) | Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Balcony, Sea View (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Sea View (Living Room)

Executive Room, 2 Queen Beds, Non Smoking, Sea View (Living Room) | Minibar, in-room safe, desk, iron/ironing board

Executive Room, 2 Queen Beds, Non Smoking, Sea View (Living Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 3 Bedrooms, Non Smoking, Sea View (Living Room)

Executive Suite, 3 Bedrooms, Non Smoking, Sea View (Living Room) | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 3 Bedrooms, Non Smoking, Sea View (Living Room)

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Premier Deluxe King Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe King Sea View

  • Sleeps 2

View all photos for Premier Deluxe Twin Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Twin Sea View

  • Sleeps 2

View all photos for Luxury 5-Bedroom Villa

Minibar, in-room safe, desk, iron/ironing board

Luxury 5-Bedroom Villa

  • Sleeps 10

View all photos for Deluxe King Pool View

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Pool View

  • Sleeps 2

View all photos for Premier Deluxe King Partial Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe King Partial Sea View

  • Sleeps 2

View all photos for Executive Deluxe Sea View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe Sea View

  • Sleeps 2

View all photos for Executive Suite 2-Bedrooms Sea View

Minibar, in-room safe, desk, iron/ironing board

Executive Suite 2-Bedrooms Sea View

  • Sleeps 4

View all photos for Grande Suite 3-Bedrooms Sea View

Minibar, in-room safe, desk, iron/ironing board

Grande Suite 3-Bedrooms Sea View

  • Sleeps 6

Presidential Suite 3-Bedrooms

  • Sleeps 6

About the neighborhood

Phu Quoc

Best Western Premier Sonasea Phu Quoc places you next to Sonasea Phu Quoc Night Market and within a 10-minute walk of Sonasea Beach. This 5-star resort has 566 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.
View more Resorts in Phu QuocOpens in a new window

What's nearby

  • Sonasea Phu Quoc Night Market - 1 min walk - 0.1 miles
  • Sonasea Beach - 7 min walk - 0.4 miles
  • Waterfront Beach Square - 5 min drive - 1.5 miles
  • Phu Quoc Night Market - 14 min drive - 7.8 miles
  • Sao Beach - 20 min drive - 9.4 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 14 min drive

Restaurants

  • ‪Sanset Sanato Beach Club - ‬7 min drive
  • ‪okei bistro - ‬2 min walk
  • ‪Cafe Espresso - ‬11 min drive
  • ‪Sailing Club - ‬6 min drive
  • ‪Rice Market - ‬7 min drive

About this property

Best Western Premier Sonasea Phu Quoc

Luxury resort on the beach, with outdoor pool
At Best Western Premier Sonasea Phu Quoc, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with a free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this beach resort include a gym, free WiFi in public areas, and meeting rooms.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include kitchenettes, microwaves, and minibars.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thala Spa has 6 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Similar properties

2 outdoor pools, sun loungers
Novotel Phu Quoc Resort
  • Pool
  • All inclusive
  • Spa
  • Free airport shuttle
8.8 out of 10, Excellent, 701 reviews
$149 nightly
The price is $161
Nov 28 - Nov 29
Total with taxes and fees
Novotel Phu Quoc Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • C View Sky Bar
  • Essence
  • Oasis

Things to do

  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's club
  • Children's pool
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 1098000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1098000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Premier Sonasea Phu Quoc Resort
Best Western Premier Sonasea Resort
Best Western Premier Sonasea
Resort Best Western Premier Sonasea Phu Quoc Phu Quoc
Phu Quoc Best Western Premier Sonasea Phu Quoc Resort
Resort Best Western Premier Sonasea Phu Quoc
Best Western Premier Sonasea Phu Quoc Phu Quoc
Best Premier Sonasea Phu Quoc
Best Premier Sonasea Phu Quoc
Best Western Premier Sonasea Phu Quoc Resort
Best Western Premier Sonasea Phu Quoc Phu Quoc
Best Western Premier Sonasea Phu Quoc Resort Phu Quoc

Frequently asked questions

What can I see within easy reach of Best Western Premier Sonasea Phu Quoc?

This resort in Phu Quoc is within a 10-minute walk of Sonasea Phu Quoc Night Market and Sonasea Beach. You'll also find Waterfront Beach Square and Suoi Tranh Waterfall within a short drive.

How much does it cost to stay at Best Western Premier Sonasea Phu Quoc?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Sonasea Phu Quoc on Nov 25, 2025 start from $117.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Premier Sonasea Phu Quoc?

Yes, self parking is offered for free at the resort.

Is a spa located at Best Western Premier Sonasea Phu Quoc?

Thala Spa is the resort's spa and services include couples treatments and massages.

Does Best Western Premier Sonasea Phu Quoc feature a casino at the property?

No, Best Western Premier Sonasea Phu Quoc doesn't have a casino.

Is there an indoor pool at Best Western Premier Sonasea Phu Quoc?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Best Western Premier Sonasea Phu Quoc?

This beachfront resort offers many amenities for couples such as an outdoor pool and a poolside bar with some guestrooms featuring private pools.

Does Best Western Premier Sonasea Phu Quoc have a hot tub?

No, this resort doesn't have a spa tub.

Does Best Western Premier Sonasea Phu Quoc feature a restaurant that includes a breakfast menu?

Yes, Best Western Premier Sonasea Phu Quoc serves free full breakfasts at Essence each morning.

Does Best Western Premier Sonasea Phu Quoc allow pets to stay free of charge?

No, pets and service animals aren't allowed at Best Western Premier Sonasea Phu Quoc.

Are there connecting rooms at Best Western Premier Sonasea Phu Quoc?

No, there aren't connecting guestrooms at this resort.

What is the closest airport to Best Western Premier Sonasea Phu Quoc?

The closest major airport to Best Western Premier Sonasea Phu Quoc is Phu Quoc (PQC-Phu Quoc Intl.), which is 4.8 mi away (14 minutes by car).

Are there rooms with balconies at Best Western Premier Sonasea Phu Quoc?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy sea or garden views.

Best Western Premier Sonasea Phu Quoc Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 167 out of 318 reviews
Rating 8 - Good. 92 out of 318 reviews
Rating 6 - Okay. 35 out of 318 reviews
Rating 4 - Poor. 16 out of 318 reviews
Rating 2 - Terrible. 8 out of 318 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andy

Stayed 2 nights in Oct 2025

10/10 Excellent

Kwok Wai

Stayed 4 nights in Jul 2025

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is what makes this property exceptional - warm, inviting, with a personal attention and care for you and your family. By-name greetings throughout the property, no shortage of attention or a willingness to go above and beyond to ensure a pleasing stay. I was impressed upon our arrival, but when they surprised my wife with a personalized treat for her birthday, unprompted, it was then I decided I would absolutely recommend this property to anyone visiting Phu Quoc.
Stayed 7 nights in Jul 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Hotel and room was very clean. Staff was exceptionally attentive. Breakfast had lots of choices and was very good. Pool was very relaxing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hariharan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

we stayed 3 nights with Family of 2 small Kids. Excellent stay. Room was big enough & clean. very big swimming pool with private beach. nice roof top Bar . There is night Market just opposite of the Hotel. opened till 2am. plenty of Local foods / shopping options
Stayed 3 nights in Jun 2025

10/10 Excellent

Nhan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night with my family, kids really enjoyed the foam pool party!
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spacious and clean. We traveled with 2 kids. So space is a must. And this hotel did not disappoint. The staff was very helpful esp. the young lady that works in the kids area.😊 we leave the kids there for an hour so me and husband can get our massage. The massage place was like few steps away from the kids area.. Before leaving the kids you are required to sign in your info. Just incase of emergency. My kids are like 5 and 8 so they are not like hard to watch.. they made crafts,coloring and play video games... one more thing! Breakfast buffet was super good😉 definitely will be back in the future😊
Play area
The craft they made. My kids had fun making them and they loved ut so much😊
The view from our room
cake for my birthday😊
Stayed 5 nights in Jun 2025

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had such a wonderful experience here! From the moment we were picked up by the shuttle all the way to check out. The service was amazing! Everyone was friendly and helpful. We had a birthday in our group but didn’t let anyone know and yet they still surprised us with a slice of cake and a handwritten card. It was such a thoughtful gesture. I feel like the bathrooms could be a little cleaner, the corners and walls need a scrubbing. The hallways need some air conditioning and an air fresher since it was a bit stale. Overall the rooms were big and comfortable. The breakfast buffet had an amazing variety! The pools were great too! The beach was alright. There was some trash in the water but that’s on the guests for not practicing “leave no trace”. Highly recommend the hotel!
Stayed 2 nights in Jun 2025

10/10 Excellent

Hoa, Pflugerville

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time and will definitely come back. I like the conscience of having a laundromat/convenient store literally cross the street was great for my family. I do want to praise all the friendly staff, Especially Long in the breakfast area. We have a vegetarian member in our group and he came and talk to her ensuring she has vegetarian foods. And Thao who helped us check out was super nice a well. I honestly want to praise many staff members however, I didn’t catch their names. I will definitely recommend this place to my friends.
Stayed 5 nights in Jun 2025

2/10 Terrible

Charlotte

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately due to unforeseen circumstances we had to cancel our accommodation. What we thought was a more than reasonable situation to request an advanced exemption for a refund due to a very recent health diagnosis, we were surprisingly declined. Very disappointed with the outcome as it was unexpected and far from ideal given our circumstances.
Stayed 5 nights in May 2025

6/10 Okay

Hiu Kwan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

10/10 Excellent

Joely

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Hotel did not disappoint. Very good location as in between places we wanted to visit. Shops, eateries and market just over road. Helpful staff who helped when our flight out was cancelled. All in all a good hotel to stay at.
Stayed 4 nights in Apr 2025

10/10 Excellent

Elena

Liked: Amenities
Amazing
Stayed 5 nights in Apr 2025

10/10 Excellent

Jared

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Amazing stay, great staff
Stayed 5 nights in Mar 2025

8/10 Good

Noel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff is friendly and rooms are clean but…

Our first night we arrived we were out in a suite with no functioning air conditioning. We told staff right away because it was reading 29° in the room and it was so stuffy. They sent an engineer to fix it but did not fix anything in the end. After three attempts to fix it and several hours later we requested to be switched to another room. We asked to speak with a manager and we kept getting promised that they would make that happen but it never happened until I reached out to The hotels app customer service… All of a sudden they were able to get a hold of the manager and we were put into a new room within 30 minutes. We were asked by the manager what they can offer in order to make things right in our eyes. I suggested that because we lost out on our first nights plans due to the issues with the air conditioning, I suggested one free night at the hotels expense to make up for our plants having to be canceled for the initial night and the Manager said they will have to talk with the GM. The GM declined it which is disappointing because I thought it was a very fair request. In the end, we were switched to another room that was a slight upgrade in size.
Stayed 3 nights in Mar 2025

8/10 Good

POH

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Stacey, Cathedral City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night market right across where you have plenty of food choices....lots of seafood and rolled ice cream! Very helpful in helping us rent a motor bike to tour the island. Easy access to beach. We even did a candle making workshop. Great mini vacation for us!
Stayed 3 nights in Mar 2025

4/10 Poor

Noel

Stayed 4 nights in Mar 2025

10/10 Excellent

Kandice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in the perfect location with a market bustling with restaurants and shops right across the street. The beach at the hotel had super calm water, great for relaxing. Pool was wonderful too, warm water and a lazy river where you can enter in at many spots. Highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Perry J, Hillsborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I recently stayed at the Best Western Sonasea for a month. We highly recommend this resort. The Best Western is in a great location. It’s within walking distance to the night market, which has some of the best restaurants we’ve ever been to. The hotel is clean and modern. Ms. Thuy took personal pride in being our housekeeper. The Cview Sky Bar has beautiful sunset and nighttime views. We saw the green flash twice. Trong was a great bartender there, taking music requsts for us to dance. The beach was nice, only a short walk from the hotel, with plenty of beach chairs and umbrellas. The two pools were always immaculate. The breakfast buffet had a wide variety of foods, from traditional brunch fare to Vietnamese specialities. The staff was wonderful. At the breakfast buffet, Miss Vy was the first to make us Vietnamese coffee. After that, Mr. Thuong’s entire staff went out of their way to make our stay memorable. Mr. Rau & Mr. Hiep were also very attentive, often serving us themselves.
Stayed 26 nights in Feb 2025

10/10 Excellent

Dat fung

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has beach, pools, amazing breakfast, amazing buffets and spas.
Stayed 4 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Food. Need more menu veggie
Stayed 3 nights in Feb 2025

8/10 Good

Karlene

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely beachfront hotel with a great location. Just across the street, you'll find a a few restaurants, and a night market, many of which offer delicious seafood. We really enjoyed the convenience of the location. The breakfast buffet was fantastic, offering a wide variety of options. However, we were less impressed with the dinner buffet. It didn’t feel like it provided good value for the price we paid. Overall, it’s a great spot to stay if you’re looking for a resort-like experience with easy access to dining and shopping. It’s especially suitable for families our group of friends.
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has its charms. The spa isn’t large, but the staff are great in particular, Hai and Trang . In terms of the front desk we are very grateful for the help we received from Quoc. The floors in our rooms weren’t very clean, nor were the floors on our entire floor, leading to our room and elevator. The staff in the restaurant are friendly. We had difficulty with one person who didn’t quite seem to believe that my daughter was under the age of 11 for the buffet. So that led to frustration. The next day, just to eliminate any issues, I showed our waitress her passport. Felt sort of demeaning to have to resort to that. We were at the main pool often and thought it would be nice if we could have had poolside service. Overall it was a nice stay. The balcony is a nice touch, especially to dry off wet clothing and the night market right across the street is nice to take a stroll, shop and eat.
Stayed 3 nights in Feb 2025

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