ZERO customer service. Staying there for a golf tournament - on site! - and requested a late check (12pm) out so we could shower after the tournament and was told the Executive Housekeeper didn't allow late check outs. Apparently the executive housekeeper runs the property. Check in is 4pm and they couldn't give us a 12pm check out? Shout out to Patrick the security guy who was FANTASTIC checking us in at 10pm and showing us to our casita.
Beautiful area. Beautiful resort. I look forward to visiting again! Staff was excellent. Easy access to stores and shopping centers.
We always love going to Rancho Manana, the location is great with all the cactus and desert landscape. The condos are cozy and love the southwestern design, the pool area is so relaxing. Like being in Mexico with a touch of tropics.Nice to have Tonto restaurant on site with a beautiful view of the golf course, can't wait to get back.
Front desk was awesome, beautiful resort in every way. Inside the units was excellent in every way. Look forward to coming back soon.
For the most part this resort was so quiet and peaceful There was a lot of traffic from the golf and restaurant
Very quiet, near shopping and dining. Plenty of space
Upon checking in they told us our unit was one if the best on the property for great views. Our view was of a road and parking lot. That was disappointing.
The out of the way quietness and beautiful landscape
The resort had everything. It was beautiful and quiet. It was a nice get away. Worth a weekend staycation anytime.
Resort called us few days before to make sure they now about our preference etc. They let us to check in early and overall wonderful experience.
Nice property good location comfortable bed::::::::::;;;;:;;;::::::::::;:;:;;::::::::::::
Spacious 2-bedroom/2-bathroom units with large living room and full, high-end kitchen, gas fireplace for cool evenings. Great for family gatherings. Staff were very eager to please. Wifi very slow - don't count on it for major downloads.
Very nice and spacious. I will definitely stay there again.
What a great complex. Food, drinks and a comfy bed!
Rancho Manana Resort by Diamond Resorts places you next to Rancho Manana Golf Club and within a 15-minute walk of Cave Creek Museum. This 3-star vacation home has 28 guestrooms and offers an outdoor pool, free in-room WiFi, and a spa tub.
The 28 individually decorated homes feature kitchens and balconies or patios. There's space to spread out with 2 bedrooms, living rooms, and dining areas. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Washers/dryers, fireplaces, and coffee makers are also standard.
Rancho Manana Resort by Diamond Resorts offers an outdoor pool, a spa tub, and free WiFi in public areas. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Additional amenities include a business center, laundry facilities, and a picnic area.
ZERO customer service. Staying there for a golf tournament - on site! - and requested a late check (12pm) out so we could shower after the tournament and was told the Executive Housekeeper didn't allow late check outs. Apparently the executive housekeeper runs the property. Check in is 4pm and they couldn't give us a 12pm check out? Shout out to Patrick the security guy who was FANTASTIC checking us in at 10pm and showing us to our casita.
Beautiful area. Beautiful resort. I look forward to visiting again! Staff was excellent. Easy access to stores and shopping centers.
There's so much more to explore! We look forward to having you back.
Thank you for staying with us. We appreciate your feedback!
Thank you for staying with us. We appreciate your feedback!
We always love going to Rancho Manana, the location is great with all the cactus and desert landscape. The condos are cozy and love the southwestern design, the pool area is so relaxing. Like being in Mexico with a touch of tropics.Nice to have Tonto restaurant on site with a beautiful view of the golf course, can't wait to get back.
Thank you for staying with us. We appreciate your feedback!
Thank you for staying with us. We appreciate your feedback!
Thank you for staying with us. We appreciate your feedback!
Front desk was awesome, beautiful resort in every way. Inside the units was excellent in every way. Look forward to coming back soon.
Thank you for staying with us. We appreciate your feedback!
For the most part this resort was so quiet and peaceful There was a lot of traffic from the golf and restaurant
Thank you for staying with us. We appreciate your feedback!
Very quiet, near shopping and dining. Plenty of space
Thank you for staying with us. We appreciate your feedback!
Thank you for your feedback. We are sorry to hear this impacted your overall stay and will work to improve our service.