The front desk agent was phenomal in customer service, however the cleanliness of room was poor and roach infested.
It was great for what I paid for, closed to many stores, walking distance to QT WM and McD
This place os discusting and should be removed from your site. It is filthy. The non smoking rooms smell like smoke. The bathrooms are gross. There are junkies all over. The breakfast didnt even offer milk for cereal. There were no beverages available excepts for an old pot brewed. No staff on duty. There was one gal who work nice who was nice and alllowed me to pay my 25 depoist short because they dont except debit or credit cards for deposit. Really!
Yuck!! Disgusting room conditions, NO towels, NO hot water, ABSOLUTE WORST HOTEL I'VE EVER STAYED AT!! Carpet is black with years of dirt, walls have stains and drip marks, holes in walls stuffed with papertowels, grimy bathrub with crusty stuff all over faucet.
Another pit in Phoenix I would not recommend to another soul and if I were Oribits I would take it off your list
First of all price was to high for the type of rooms this hotel has. In the first room we found dry vomit in window and door was broken. We had to ask for an other room . In the second one , door was working , window was cleaner but still dirty, but carpet was so dirty and walls by the bed had some dry food. Didn’t have other choice but staying the night there. Hotels around were sold out. :(
Staff is friendly there's Walmart next door circle k and quick trip mcdonlds
Like staying there staff friendly rooms cfietamble Walmart next door
Terrible. Very unsafe. Total scam. Lowlifes everywhere
Showed up to a crappy hotel in a crappy location, located between a gas station, a Walmart and a car dealership. The lamp didn’t work, the remote didn’t work (even after having to walk down to the office at 11:30pm to get new batteries), there was only a thin sheet on the bed, there were rooms with broken windows, the elevator didn’t work (in a 3 story building, which I had to hike to the top floor with a 2 year old), no breakfast or coffee of any kind, the toilet was very loud and continued to run, and when I called in the morning to ask for a late check out because I overslept, I was only offered 15 mins or threatened with losing my $40 deposit.
The lock on the door didn't work There was no bedspread just a sheet The heat didn't work TV had terrible reception
Worst experience ever. Do not stay here’s reviews are 100% correct
No blankets on bed, charge for extra pillows, toilet was clogged, no breakfast because something wrong in kitchen, slow check in
When we arrived, we were hit with $40 deposit we were not expecting. Got to the room and the carpet was FILTHY! We layed in the bed and shortly after I killed some little brown bugs on the bed. Went to sleep and woke up around 2:45 am to use the bathroom and bed bugs were all over the bed. I killed a few and yes that is our blood in the photos. WE CHECKED IN AT 11pm and checked out and 3 am.
We found bed bugs in our room and we were switched to another room. After a thorough inspection and lost rest, we were finally able to get a couple hours sleep. Management reluctantly let us check out 1 hour late. At noon we loaded the car and went to the office at 12:20 and was told they were not giving us our $40 deposit back. They are crooked people. Highly not recommended.
Worst hotel I've ever stayed at. Upon arrival, my family and I observed what appeared to be drug dealers, prostitutes, and ex-cons flashing gang colors. These people are the entire clientele of the hotel. While checking in they wanted a $40 deposit. Pretty weird. The room was filthy. There was trash on the severely stained carpet. Pieces of plastic, a gum wrapper, some brown stuff we hope was mud and something was spilled on the bathroom sink. The shower had black spots and there was something brown on the toilet seat. There was already trash in the can under the sink and the electrical outlet under the desk is a clear fire hazard. O, and there were critters, little brown roaches. The door had splits in the side and appeared to have been busted down at some point, maybe a police raid.This hotel is nothing like what they advertise Terrible. There are lots of homeless and people who look like they use drugs. Pool is green no signal for TV just a bad place to stay, Real bad service no breakfast in the morning and they advertise that your better off staying in your car. Overall, a terrible experience. DO NOT COME HERE!
Located in North Mountain within 2 miles (3 km) of Cave Creek Golf Course, Ocotillo Apartments & Hotel is within a few miles (5 km) of University of Phoenix-Northwest Learning Center. This 154-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a business center.
All of Ocotillo Apartments & Hotel's 154 rooms are air-conditioned and have an array of amenities, including microwaves, free local calls, and ironing boards. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Desks and free toiletries are other standard amenities. Housekeeping is available on request.
Ocotillo Apartments & Hotel features free WiFi in public areas, conference space, and a business center. You can take advantage of free parking if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. Additional amenities include express check-out and a gift shop.
The front desk agent was phenomal in customer service, however the cleanliness of room was poor and roach infested.
It was great for what I paid for, closed to many stores, walking distance to QT WM and McD
This place os discusting and should be removed from your site. It is filthy. The non smoking rooms smell like smoke. The bathrooms are gross. There are junkies all over. The breakfast didnt even offer milk for cereal. There were no beverages available excepts for an old pot brewed. No staff on duty. There was one gal who work nice who was nice and alllowed me to pay my 25 depoist short because they dont except debit or credit cards for deposit. Really!
Yuck!! Disgusting room conditions, NO towels, NO hot water, ABSOLUTE WORST HOTEL I'VE EVER STAYED AT!! Carpet is black with years of dirt, walls have stains and drip marks, holes in walls stuffed with papertowels, grimy bathrub with crusty stuff all over faucet.
Another pit in Phoenix I would not recommend to another soul and if I were Oribits I would take it off your list
First of all price was to high for the type of rooms this hotel has. In the first room we found dry vomit in window and door was broken. We had to ask for an other room . In the second one , door was working , window was cleaner but still dirty, but carpet was so dirty and walls by the bed had some dry food. Didn’t have other choice but staying the night there. Hotels around were sold out. :(
Thank you for staying come back and see us.