Poulo Wai Hotel, Trademark Collection by Wyndham

4.0 star property
Hotel with 4 restaurants, 7-minute walk to Central Market
VIP Access

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Photo gallery for Poulo Wai Hotel, Trademark Collection by Wyndham

Terrace/patio
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
Daily buffet breakfast (USD 12 per person)
3 bars/lounges, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Spa

Explore the area

View in a map
#71-73, Street 174, Sangkat, Phsar Thmey III Khan Doun Penh, Phnom Penh, 12208
  • Place, Central Market
    ‪5 min walk‬
  • Place, Royal Palace
    ‪9 min walk‬
  • Place, Riverside
    ‪14 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Studio Executive

  • Sleeps 2

Landmark Twin Room with Balcony

  • Sleeps 2

Landmark King Room With Balcony

  • Sleeps 2

Landmark Twin Room

  • Sleeps 2

Landmark King Room

  • Sleeps 2

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 925 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Studio, 1 King Bed

  • 1601 sq ft
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed

  • 1779 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 2313 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • 2028 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed (Poulo Wai Grand)

  • 4697 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Landmark)

  • 1423 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Twin Beds (Landmark)

  • 1423 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 King Bed (Landmark)

  • 1423 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 3 Twin Beds (Landmark)

  • 1423 sq ft
  • Sleeps 3
  • 3 Twin Beds

Room, 1 King Bed, Balcony (Landmark)

  • 1423 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Twin Beds, Balcony (Landmark)

  • 1423 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Suite

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

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About the neighborhood

Phnom Penh

Located in Phnom Penh City Centre, Poulo Wai Hotel, Trademark Collection by Wyndham is within a 10-minute walk of popular sights such as Central Market and Royal Palace. This 196-room, 4-star hotel has 4 restaurants along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Central Market - 5 min walk - 0.3 miles
  • Royal Palace - 9 min walk - 0.5 miles
  • Riverside - 14 min walk - 0.8 miles
  • Phnom Penh Night Market - 17 min walk - 0.9 miles
  • Wat Phnom - 17 min walk - 0.9 miles

Getting around

  • Phnom Penh Railway Station - 16 min walk
  • Techo Intl. Airport (KTI) - 49 min drive

Restaurants

  • ‪Pontoon Club - ‬4 min walk
  • ‪Kravanh - ‬1 min walk
  • ‪Your Vietnam - ‬3 min walk
  • ‪商家微信定位谷歌地图标注 - ‬1 min walk
  • ‪Shanghai - ‬3 min walk

About this property

Poulo Wai Hotel, Trademark Collection by Wyndham

Hotel with 4 restaurants, 7-minute walk to Central Market
Poulo Wai Hotel, Trademark Collection by Wyndham features a full-service spa, an outdoor pool, and a children's pool. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for USD 18 per vehicle. The front desk is staffed 24/7 to help with dry cleaning/laundry, access to locker space, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
43-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and Tempur-Pedic beds with Egyptian cotton sheets ensure a restful night. Minibars, electric kettles, and free long-distance calls are also standard. Housekeeping is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Airavata Spa has 6 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 6 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Piano Café
  • Poulo Wai Restaurant
  • White Lounge Restaurant &

Things to do

  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,464 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 18 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 18 (from 4 to 13 years old)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 1:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Poulo Wai And Phnom Penh
Poulo Wai Hotel Apartment
Poulo Wai Hotel and Apartment Hotel
Poulo Wai Hotel and Apartment Phnom Penh
Poulo Wai Hotel and Apartment Hotel Phnom Penh

Frequently asked questions

Is a free cancellation option available at Poulo Wai Hotel, Trademark Collection by Wyndham?

Poulo Wai Hotel, Trademark Collection by Wyndham offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do near Poulo Wai Hotel, Trademark Collection by Wyndham?

This hotel is situated in Phnom Penh City Centre within a 10-minute walk of Royal Palace, Central Market, and Sorya Shopping Center. You'll also find National Museum of Cambodia and Orussey Market less than a mile away.

Will I be able to park at Poulo Wai Hotel, Trademark Collection by Wyndham?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and bicycle parking are also available.

Is there a spa at Poulo Wai Hotel, Trademark Collection by Wyndham?

Airavata Spa is the hotel's spa and services include aromatherapy, body treatments, and massages.

Does Poulo Wai Hotel, Trademark Collection by Wyndham feature a casino?

No, Poulo Wai Hotel, Trademark Collection by Wyndham doesn't have a casino.

Will I find an indoor pool at Poulo Wai Hotel, Trademark Collection by Wyndham?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 7:00 PM.

Is Poulo Wai Hotel, Trademark Collection by Wyndham a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at Poulo Wai Hotel, Trademark Collection by Wyndham?

Yes, guests can enjoy a spa tub at this hotel.

Does Poulo Wai Hotel, Trademark Collection by Wyndham feature a restaurant that includes a breakfast menu?

Yes, Poulo Wai Hotel, Trademark Collection by Wyndham has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Poulo Wai Hotel, Trademark Collection by Wyndham allow pets to stay for free?

No, pets and service animals aren't allowed at Poulo Wai Hotel, Trademark Collection by Wyndham.

Does Poulo Wai Hotel, Trademark Collection by Wyndham have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Poulo Wai Hotel, Trademark Collection by Wyndham?

The closest major airport to Poulo Wai Hotel, Trademark Collection by Wyndham is Techo Intl. Airport (KTI), which is 15.6 mi away (49 minutes by car).

Can I book a room with a balcony at Poulo Wai Hotel, Trademark Collection by Wyndham?

Yes, some guestrooms at Poulo Wai Hotel, Trademark Collection by Wyndham offer a balcony and may feature city views.

Does Poulo Wai Hotel, Trademark Collection by Wyndham host weddings?

There are wedding services available at Poulo Wai Hotel, Trademark Collection by Wyndham if that's in your vacation plans.

Reviews

Poulo Wai Hotel, Trademark Collection by Wyndham Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 111 out of 172 reviews
Rating 8 - Good. 42 out of 172 reviews
Rating 6 - Okay. 12 out of 172 reviews
Rating 4 - Poor. 3 out of 172 reviews
Rating 2 - Terrible. 4 out of 172 reviews

Reviews

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Received a drink on arrival with a cold towel which was a very welcoming gesture. Nice big clean room with good facilities. Loved the table tennis, pool table and swimming pool. Staff were really helpful with everything.
Stayed 2 nights in Jul 2025

10/10 Excellent

Josanne, Killeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional helpful staff,ideal location
Stayed 2 nights in Apr 2025

10/10 Excellent

Josanne, Killeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
professional helpful friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Guy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for quality.

Stayed 2 nights in Mar 2025

10/10 Excellent

Anuroop, Orange

Stayed 2 nights in Mar 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Almost a nice stay.

They have a cockroach issue here. I was on the 17th floor and they were in my bathroom and a palmetto bug near the slide door. The staff are wonderful and addressed this issue as well as a couple others i had. Otherwise the hotel is clean and nice and breakfast buffet was well stocked. Once they address the roach issue it will be a nice hotel. I have pictures but it won't let me load them.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very respectful

We were greeted royally every time we arrived at the front door. Breakfast was excellent, Sky bar gave a magificent view. The only negative (and i comment hesitantly because they are minor) was that the shower was not very hot in the mornings and i failed to receive a booked early morning call on the day of departure. Fortunately my cellphone did the job. Otherwise this is an exceptional property.
Stayed 13 nights in Mar 2025

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a beautiful hotel, the sky bar had a great happy hour and a stunning view. Pool area was kind of interesting with alot of birds and no sun. High pitch noise to keep away the birds was not working. Staff was super kind and friendly. Bed was nice and comfy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot with a good breakfast each morning. I arrived at 1100 and they gave me an early check in, which was a huge plus. Bit of noise from the next room, but all up it was a nice place
Stayed 3 nights in Mar 2025

10/10 Excellent

TAY SHAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel! Clean. Beautiful rooftop restaurant. A 20 minute walk from the river and Royal Palace. The pool was nice and clean - but shaded. I didn’t look at that closely when I booked and was disappointed because I wanted to be in the sun. On the plus side, it was breezy up there, so very refreshing on a hot day. The staff was very friendly and friendly I had a really nice stay.
Stayed 4 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nicely appointed. Room was comfortable and clean. The bed was a little hard but that’s just a personal preference. Breakfast choices were good. Loved the views from the rooftop bar. Also enjoyed dinners there. Staff were very friendly and helpful.
Stayed 2 nights in Jan 2025

6/10 Okay

Trene

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel in Good Location

Caught No 3 bus from airport as hotel was only a short walk from Stop 30. Really nice hotel with lovely pool, spa and well equipped fitness area. Was able to check in early after overnight flight and was upgraded to larger room with balcony. Room was very big and so was the bathroom, with separate large shower and bath. Room was serviced each day and it was good to see that they didn't change towels everyday (only on request). Breakfast was really good, fresh fruit, yoghurt, cereals, breads/pastries, salad vegetables, nuts, hot food (could have been kept a little hotter), omelette bar and noodle bar, coffee machines but only Lipton's tea 🙁. Hotel is in a good location, not noisy at night and walking distance to museum, palace, river, central and night markets and a number of temples. Didn't need a tuktuk to get anywhere. Lots of good eating places nearby especially heading towards the river. Beds was large and comfortable with plenty of good pillows and the wifi worked well. They even provided a USB charging bank, so didn't need adaptors. Glad I booked there rather than hotel I am now at on a group tour which is way out near the Olympic Stadium, with lots of motor bike shops and few decent eating places nearby.
Stayed 2 nights in Jan 2025

8/10 Good

Aude

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice breakfast buffet. The rooms are spacious and the staff is very nice and friendly. Some issues with hot water taking a while to come through.
Stayed 1 night in Dec 2024

10/10 Excellent

Aude

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice breakfast buffet. The rooms are spacious and the staff is very nice and friendly. Some issues with hot water taking a while to come through.
Stayed 2 nights in Dec 2024

8/10 Good

Aude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice breakfast buffet. The rooms are spacious and the staff is very nice and friendly. Some issues with hot water taking a while to come through.
Stayed 2 nights in Dec 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, good services and breakfast. Tidy building.
Stayed 3 nights in Dec 2024

6/10 Okay

Moises, EARLWOOD

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Bread at breakfast is stale. Fruits not replenished. Asked desk to heat up the hitting at the swimming as we wanted to use it in an hour. Nobody came to turn the hot tub on. Have to wait for another hour before the tub is hot enough.
Stayed 2 nights in Dec 2024

10/10 Excellent

Leigh Maria, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities