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Aparthotel

Palace Gate Hotel & Residence by EHM

Property class: 4
VIP Access

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Photo gallery for Palace Gate Hotel & Residence by EHM

Reception
Balcony
Exterior
Lobby
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202
  • Place, Royal Palace
    ‪5 min walk‬
  • Place, Independence Monument
    ‪7 min walk‬
  • Place, Riverside
    ‪9 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Studio Double

Studio Double | Minibar, in-room safe, desk, laptop workspace

Studio Double

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

King Suite | Minibar, in-room safe, desk, laptop workspace

King Suite

  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential 2-Bedroom Suite

Presidential 2-Bedroom Suite | Minibar, in-room safe, desk, laptop workspace

Presidential 2-Bedroom Suite

  • River view
  • 786 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Twin

Studio Twin | Minibar, in-room safe, desk, laptop workspace

Studio Twin

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 2 Twin Beds

View all photos for Family 2-Bedroom Suite

Family 2-Bedroom Suite | Minibar, in-room safe, desk, laptop workspace

Family 2-Bedroom Suite

  • City view
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Premier Double

Premier Double | Minibar, in-room safe, desk, laptop workspace

Premier Double

  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Phnom Penh

Located in Phnom Penh City Centre, Palace Gate Hotel & Residence by EHM is within a 10-minute walk of popular sights such as Royal Palace and Independence Monument. This 4-star aparthotel welcomes guests with 54 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Centrally located in Phnom Penh, the aparthotel is connected to a shopping center and also a short walk from Riverside and NagaWorld Casino.
View more Aparthotels in Phnom PenhOpens in a new window

What's nearby

  • Cambodia-Vietnam Friendship Monument - 3 min walk - 0.2 miles
  • Royal Palace - 5 min walk - 0.3 miles
  • Independence Monument - 7 min walk - 0.4 miles
  • Riverside - 9 min walk - 0.5 miles
  • NagaWorld Casino - 10 min walk - 0.6 miles

Getting around

  • Phnom Penh Railway Station - 10 min drive
  • Techo Intl. Airport (KTI) - 44 min drive

Restaurants

  • ‪Brown Coffee and Bakery - ‬4 min walk
  • ‪Banana Tree Restaurant - ‬10 min walk
  • ‪Villa Grange Hotel - ‬3 min walk
  • ‪Box Office - ‬4 min walk
  • ‪Backyard Cafe - ‬4 min walk

About this property

Palace Gate Hotel & Residence by EHM

Palace Gate Hotel & Residence by EHM features a full-service spa, an indoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 20 per vehicle one-way. Front-desk staff can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa aparthotel include free WiFi in public areas, a business center, and coffee/tea in a common area.
Each apartment is soundproofed and features a kitchenette and a balcony. A 42-inch LED TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a fireplace, a minibar, and a coffee maker.
Recreational amenities at the aparthotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages and Thai massages.

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Luxcity Hotel & Apartment
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  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 556 reviews
$46 nightly
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Total with taxes and fees
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Property amenities

Pool/Spa

  • Deep-tissue massages
  • Full-service spa
  • Indoor pool
  • Thai massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 per person
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Late night room service menu
  • Minibar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 30 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • 42-inch LED TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Boat tours nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 54 units
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 30 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Chateau Meliya Aparthotel Phnom Penh
Chateau Meliya Aparthotel
Chateau Meliya Phnom Penh
Chateau Meliya
Gate & By Ehm Phnom Penh
Palace Gate Hotel Residence
Palace Gate Hotel Residence By EHM
Palace Gate Hotel & Residence By EHM Aparthotel
Palace Gate Hotel & Residence By EHM Phnom Penh
Palace Gate Hotel & Residence By EHM Aparthotel Phnom Penh

Frequently asked questions

Are free cancellation options available at Palace Gate Hotel & Residence by EHM?

Palace Gate Hotel & Residence by EHM offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Palace Gate Hotel & Residence by EHM?

As of Apr 22, 2026, prices found for a 1-night stay for 2 adults at Palace Gate Hotel & Residence by EHM on May 22, 2026 start from $43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Palace Gate Hotel & Residence by EHM?

This aparthotel is situated in Phnom Penh City Centre within a 10-minute walk of Royal Palace and Riverside. You'll also find Cambodia-Vietnam Friendship Monument and Independence Monument less than a mile away.

Is there a spa at Palace Gate Hotel & Residence by EHM?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Palace Gate Hotel & Residence by EHM feature a casino on the premises?

No, Palace Gate Hotel & Residence by EHM doesn't have a casino.

Is there an indoor pool at Palace Gate Hotel & Residence by EHM?

Yes, this aparthotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Does Palace Gate Hotel & Residence by EHM have a restaurant with a breakfast menu?

Yes, Palace Gate Hotel & Residence by EHM serves buffet breakfast each morning for a surcharge from its restaurant.

Does Palace Gate Hotel & Residence by EHM allow pets to stay for free?

No, pets and service animals aren't allowed at Palace Gate Hotel & Residence by EHM.

How far is the airport from Palace Gate Hotel & Residence by EHM?

The closest major airport to Palace Gate Hotel & Residence by EHM is Techo Intl. Airport (KTI), which is 15.3 mi away (44 minutes by car).

Palace Gate Hotel & Residence by EHM Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 228 out of 360 reviews
Rating 8 - Good. 88 out of 360 reviews
Rating 6 - Okay. 26 out of 360 reviews
Rating 4 - Poor. 7 out of 360 reviews
Rating 2 - Terrible. 11 out of 360 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

carolyn

Traveled with family
Liked: Cleanliness, amenities
a perfect visit all around
Stayed 5 nights in Jan 2026

6/10 Okay

Ann

Traveled with partner
We booked this hotel based on the photographs on Expedia as the hotel looked charming with historical features. Our expectations were smashed when we arrived at the wrong hotel - very similar name, owned by same company. Not a good sign when the taxi can’t find it, and google search links only to the 5 star sister hotel. We were tired after a long day travelling, but thankfully the staff at the 5-star, arranged a tuk tuk to take us to where we were meant to be. After checking in we couldn’t believe how far from the website photos the room looked. VERY basic, with towels that were originally white, now slightly yellowed, linoleum that was heavily marked, and a kitchen that felt dirty. If we were staying longer than one night we would have checked out and gone to another hotel immediately. There are no restaurants or bars within easy walking distance, and the staff were polite but not friendly. Rated 4-star, it barely makes 3 star. Would find it difficult to recommend this hotel to anyone.
Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. I recommend the suites. Easy to grab a tuk tuk and explore the city.
Stayed 1 night in Dec 2025

10/10 Excellent

ceris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying at the hotel. We were in a lovely apartment which suited our family needs. Breakfast was lovely. Staff were friendly and very accommodating! All around the area was perfect to walk and sightsee.
Stayed 1 night in Dec 2025

10/10 Excellent

ceris

Stayed 1 night in Dec 2025

8/10 Good

Randall

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. They assisted with all inquiries. We had 5 rooms, one room had roaches and we were given another room. There were additional roaches seen in that room. A through spraying is probably needed on a regular basis, several times a year.
Stayed 3 nights in Oct 2025

10/10 Excellent

Leakhena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staffs, cleaniness, big rooms, hot water available, parking space for cars.
Stayed 3 nights in Oct 2025

10/10 Excellent

Aneesa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and excellent service from staff
Stayed 1 night in Oct 2025

10/10 Excellent

Ty, Las Vegas

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and food is tasty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pao

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Travel w family of 5. Would recommend family suite
Stayed 3 nights in Aug 2025

10/10 Excellent

ANALIZA, BRONX

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I love the staff, they are all courteous and efficient - with great customer service. For the price that we paid, it’s well worth it.
Breakfast is amazing as well as the customer service
Stayed 1 night in May 2025

10/10 Excellent

Nicknnarth P

Liked: Cleanliness, room comfort
beautiful place, very convenient location
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities
Highly recommend this hotel. Very attentive staff that provide exceptional service.
Stayed 4 nights in May 2025

10/10 Excellent

LEONIE, Chiang Mai

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Dante

Traveled with family
Liked: Cleanliness
We were exceptionally greeted from staff with welcoming drink for a family of four (and for other guests to see us). The hotel have both colonial and modern touches. We upgraded to family suite for the next day. Again we were kindly taken care of with their superb service. Highly recommend this hotel on what they have to offer.
Stayed 1 night in May 2025

10/10 Excellent

Yong Min, song pa

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A fantastic stay! The service was excellent from start to finish, with warm and welcoming staff who made us feel right at home. The room was spotless, comfortable, and well-appointed. Breakfast was delicious and offered a great variety. Highly recommended!
Stayed 2 nights in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Alexey

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was nice and clean. The staff helped us with the car to get to the airport.
Stayed 2 nights in Mar 2025

10/10 Excellent

Harish

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and ensured we had a positive experience
Stayed 7 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
I’ve stayed many times and that kinda says it all. But, I should mention the staff, room service and facilities are the best. It’s 2 blocks from the Kings Palace for God sakes!! It’s a great value.
Stayed 1 night in Mar 2025

8/10 Good

Thanak

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location and a great staff make this hotel a 12 out of 10! This is my 4th stay and every room has been exceptional. 2 blocks from the Kings Palace!!!! Delicious food as well.
Stayed 5 nights in Feb 2025

10/10 Excellent

LEONIE, Chiang Mai

Stayed 2 nights in Jan 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

august

Liked: Cleanliness, room comfort

Great location, great price, needs work on check i

comfortable place to stay with a lot of amenities for a great price, location superb, close to nightlife and attractions. Staff felt a bit disconnected, seem to be more preoccupied with busloads of tourist arriving soon. The checkout was a joke, unnecessary long and almost mistrusting of the guest, tights why it is not an excellent rating
Stayed 3 nights in Feb 2025

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