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Palace Gate Hotel & Residence By EHM

4.0 star property
Art Deco Phnom Penh aparthotel connected to a shopping center, walk to Riverside
VIP Access

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Photo gallery for Palace Gate Hotel & Residence By EHM

Lobby
Indoor pool
Studio Double with City view | Egyptian cotton sheets, in-room safe, desk, laptop workspace
Palace Gate Family Suite | Living area | 42-inch LED TV with cable channels, TV, fireplace
Studio Twin View | Private kitchenette | Full-size fridge, microwave, dishwasher, electric kettle
Reviews
8.8

Excellent

Popular amenities

  • FireplaceFireplaceFireplace
  • PoolPoolPool
  • Breakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant

Explore the area

Map
10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202
  • Popular LocationRoyal Palace7 min walk
  • Popular LocationNagaWorld Casino11 min walk
  • Popular LocationNational Museum of Cambodia14 min walk
  • AirportPhnom Penh (PNH-Phnom Penh Intl.)33 min drive
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Room options

View all photos for Palace Gate Family Suite

Palace Gate Family Suite | Egyptian cotton sheets, in-room safe, desk, laptop workspace

Palace Gate Family Suite

  • 1184 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Twin View

Egyptian cotton sheets, in-room safe, desk, laptop workspace

Studio Twin View

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Twin Bed and 1 Queen Bed OR 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, in-room safe, desk, laptop workspace

Presidential Suite

  • 786 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite

Suite | Egyptian cotton sheets, in-room safe, desk, laptop workspace

Suite

  • 678 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Double with City view

Egyptian cotton sheets, in-room safe, desk, laptop workspace

Studio Double with City view

  • 538 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room with Temple view

Premier Double Room with Temple view | Egyptian cotton sheets, in-room safe, desk, laptop workspace

Premier Double Room with Temple view

  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Phnom Penh

Located in Phnom Penh City Centre, Palace Gate Hotel & Residence By EHM is within a 10-minute walk of popular sights such as Riverside and Royal Palace. This 4-star aparthotel welcomes guests with 54 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Centrally located in Phnom Penh, the aparthotel is connected to a shopping center and also a short walk from Independence Monument and NagaWorld Casino.
View more Aparthotels in Phnom PenhOpens in a new window

What's nearby

  • Riverside - 5 min walk
  • Royal Palace - 7 min walk
  • Independence Monument - 8 min walk
  • NagaWorld Casino - 11 min walk
  • National Museum of Cambodia - 14 min walk

Getting around

  • Phnom Penh Railway Station - 10 min drive
  • The nearest major airport is Phnom Penh Intl. Airport (PNH): 34-min drive, 7.5 mi/12 km.

Restaurants

  • Café Amazon - 5 min walk
  • Brown Coffee And Bakery (In front of Botumvatey Temple) - 3 min walk
  • Ngon Restaurant - Vietnamese & Khmer Cuisines - 9 min walk
  • The Shop Café & Bakery - 6 min walk
  • Origami - 3 min walk

About this property

Entire place

Palace Gate Hotel & Residence By EHM

Art Deco Phnom Penh aparthotel connected to a shopping center, walk to Riverside
Palace Gate Hotel & Residence By EHM features a full-service spa, an indoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 20 per vehicle one-way. Front-desk staff can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa aparthotel include free WiFi in public areas, a business center, and coffee/tea in a common area.
Each apartment is soundproofed and features a kitchenette and a balcony. A 42-inch LED TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and pillow menus, and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a fireplace, an electric kettle, and free local calls.
Recreational amenities at the aparthotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages and Thai massages.

Languages

English, Khmer

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Full-service spa
  • Indoor pool
  • Thai massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 per person
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Late night room service menu

Bedrooms

  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed: USD 50 per night

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower only
  • Slippers
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • 42-inch LED TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the boardwalk/promenade

Things to do

  • Bicycle rentals on site
  • Gym on site
  • Boat tours nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 54 units
  • 9 floors
  • Art Deco architecture
  • Bicycle rentals
  • Built in 2013
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 50.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-5:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Chateau Meliya Aparthotel Phnom Penh
Chateau Meliya Aparthotel
Chateau Meliya Phnom Penh
Chateau Meliya
Gate & By Ehm Phnom Penh
Palace Gate Hotel Residence
Palace Gate Hotel Residence By EHM
Palace Gate Hotel & Residence By EHM Aparthotel
Palace Gate Hotel & Residence By EHM Phnom Penh
Palace Gate Hotel & Residence By EHM Aparthotel Phnom Penh

Frequently asked questions

Are free cancellation options available at Palace Gate Hotel & Residence By EHM?

Palace Gate Hotel & Residence By EHM offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Palace Gate Hotel & Residence By EHM?

As of May 14, 2024, prices found for a 1-night stay for 2 adults at Palace Gate Hotel & Residence By EHM on May 22, 2024 start from $62.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Palace Gate Hotel & Residence By EHM?

This aparthotel is situated in Phnom Penh City Centre within a 10-minute walk of Riverside and Royal Palace. You'll also find NagaWorld Casino and Independence Monument less than a mile away.

Is there parking available at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Is there a spa at Palace Gate Hotel & Residence By EHM?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Palace Gate Hotel & Residence By EHM feature a casino on the premises?

No, Palace Gate Hotel & Residence By EHM doesn't have a casino.

Is there an indoor pool at Palace Gate Hotel & Residence By EHM?

Yes, this aparthotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is Palace Gate Hotel & Residence By EHM good for couples?

There are many amenities for couples at this aparthotel, including a fireplace as well as an indoor pool and a restaurant.

Are there hot tubs at Palace Gate Hotel & Residence By EHM?

No, this aparthotel doesn't have a spa tub.

Does Palace Gate Hotel & Residence By EHM have a restaurant with a breakfast menu?

Yes, Palace Gate Hotel & Residence By EHM serves buffet breakfast each morning for a surcharge from its restaurant.

Does Palace Gate Hotel & Residence By EHM allow pets to stay for free?

No, pets and service animals aren't allowed at Palace Gate Hotel & Residence By EHM.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

How far is the airport from Palace Gate Hotel & Residence By EHM?

The closest major airport to Palace Gate Hotel & Residence By EHM is Phnom Penh Intl. Airport (PNH), which is 7.5 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Palace Gate Hotel & Residence By EHM?

Yes, every apartment at Palace Gate Hotel & Residence By EHM comes with a balcony with some featuring river or city views.

Palace Gate Hotel & Residence By EHM Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 167 out of 283 reviews" "
Rating 8 - Good. 77 out of 283 reviews" "
Rating 6 - Okay. 23 out of 283 reviews" "
Rating 4 - Poor. 6 out of 283 reviews" "
Rating 2 - Terrible. 10 out of 283 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hannelore

Liked: Cleanliness, room comfort
Walking distance to all main attractions
I loved my experience at the property, phnom penn surprised me how beautiful is all near by walking distance, It’s safe for solo females, Hotel is nice with a beautiful pool. Has interesting views to a next pagoda you can understand more about monks life.
Stayed 2 nights in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
It’s great. Good location. Good value. Stayed there twice and will stay again soon.
Stayed 2 nights in Feb 2024

10/10 Excellent

ali

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Milo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
We loved the property and the service. We will return next year with our team. The staff took excellent care of us. The room are spacious and clean. The beds are GREAT! And that says a lot for Cambodia beds.
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large room with very comfortable bed and great hot shower. Huge views from the balcony on the 9th floor. The staff was excellent and the breakfast superb. It was easy to walk from the hotel to explore, but when a car or tuk tuk was needed they were there rapidly. Great experience!
Stayed 1 night in Jan 2024

10/10 Excellent

Narin, Hayward

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful older hotel with the most spacious room and the most kindest/friendliest, hospitable staff. They aim to please each guest no matter what is requested. The beds and pillows are soft and comfy. The balconies have a great view of the city and/or of the big Pagoda across the street. I didn’t even mind the monks early chanting some mornings. It was very spiritual and good for my soul. The hotel restaurant is also very convenient and I recommend their daily breakfast with differing daily menus which was quite delicious ranging from western foods to some local Khmer dishes. I regret that I didn’t have any time to swim in their indoor pool since I was out and about most of the time that I was there. I especially appreciate that the hotel offer multiple security guards posted at the entrance on the street which made me feel very safe while I was staying there. They were also very kind always offering a helping hand into or out of my transportation and they are best at keeping eager tuk tuk drivers at bay. All of their staffs daily acknowledgments and smiles left a very warm impression in my heart. I would recommend this hotel to anyone, I would be delighted and very satisfied to be able to return to the Palace Gate & Residence again someday.
Stayed 4 nights in Dec 2023

10/10 Excellent

Federico

Stayed 2 nights in Jan 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place; it was like an oasis of calm and elegance in a very busy city. The staff were consistently pleasant and helpful; they were even willing to take my postcards across town to the post office for me. And, great location.
Stayed 3 nights in Jan 2024

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with spacious, clean rooms! Decor and ambience were nicely appointed. Staff was great, helpful, and polite. Breakfast was good and food tasted good. The area is also very walkable and tuk-tuks are always available outside. We did not use the indoor pool, however.
Stayed 2 nights in Jan 2024