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Aparthotel

Palace Gate Hotel & Residence by EHM

Property class: 4
VIP Access

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Photo gallery for Palace Gate Hotel & Residence by EHM

A spacious lobby with high ceilings, a reception desk, and a chandelier.
A spacious living room with high ceilings, a chandelier, a fireplace, and large windows.
A balcony with a glass table and chairs, overlooking a cityscape with traditional buildings and a temple.
A yellow auto-rickshaw parked in front of a grand building with a balcony and large potted plants.
A large indoor swimming pool with a tiled floor, surrounded by beige sofas and potted plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202
  • Place, Independence Monument
    ‪7 min walk‬
  • Place, Royal Palace
    ‪7 min walk‬
  • Place, Riverside
    ‪9 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪58 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Studio Double

A hotel room with a large bed, a desk with a chair, a television, and a balcony with a view of buildings.

Studio Double

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for King Suite

A hotel room with a large bed, two bedside tables with lamps, a chair, and a small table with a bowl of fruit.

King Suite

  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Presidential 2-Bedroom Suite

A neatly made bed with white and blue pillows, a dark headboard, and a view of the city through a window with curtains.

Presidential 2-Bedroom Suite

  • River view
  • 786 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Studio Twin

A hotel room with two beds, a sofa, a small table, and a balcony.

Studio Twin

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Family 2-Bedroom Suite

A hotel room with a large bed, a television, an air conditioning unit, and a balcony with curtains.

Family 2-Bedroom Suite

  • City view
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Premier Double

A hotel room with a bed, a desk with a TV, a chair, a sofa, and a balcony with curtains.

Premier Double

  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Phnom Penh

Located in Phnom Penh City Centre, Palace Gate Hotel & Residence by EHM is within a 10-minute walk of popular sights such as Royal Palace and Independence Monument. This 4-star aparthotel welcomes guests with 54 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Centrally located in Phnom Penh, the aparthotel is connected to a shopping center and also a short walk from Riverside and NagaWorld Casino.
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What's nearby

  • Cambodia-Vietnam Friendship Monument - 3 min walk - 0.2 miles
  • Independence Monument - 7 min walk - 0.4 miles
  • Royal Palace - 7 min walk - 0.4 miles
  • Riverside - 9 min walk - 0.5 miles
  • NagaWorld Casino - 9 min walk - 0.5 miles

Getting around

  • Phnom Penh Railway Station - 10 min drive
  • Techo Intl. Airport (KTI) - 44 min drive

Restaurants

  • ‪Flowers Taproom And Bistro - ‬10 min walk
  • ‪Brown Coffee And Bakery (In front of Botumvatey Temple) - ‬4 min walk
  • ‪streetfood near MOE - ‬7 min walk
  • ‪Banana Tree Restaurant - ‬10 min walk
  • ‪Jom Kopi - ‬8 min walk

About this property

Palace Gate Hotel & Residence by EHM

Palace Gate Hotel & Residence by EHM features a full-service spa, an indoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 20 per vehicle one-way. Front-desk staff can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa aparthotel include free WiFi in public areas, a business center, and coffee/tea in a common area.
Each apartment is soundproofed and features a kitchenette and a balcony. A 42-inch LED TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a fireplace, a minibar, and a coffee maker. Private bathrooms are not ensuite.
Recreational amenities at the aparthotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages and Thai massages.

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Property amenities

Pool/Spa

  • Deep-tissue massages
  • Full-service spa
  • Indoor pool
  • Thai massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 per person
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Minibar
  • Room service (late night menu)

Bedrooms

  • Bed sheets provided
  • Rollaway/extra bed: USD 30 per day

Bathroom

  • 1 detached private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • 42-inch LED TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Boat tours nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 1 building
  • 54 units
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per day
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash Breakage deposit: USD 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Chateau Meliya Aparthotel Phnom Penh
Chateau Meliya Aparthotel
Chateau Meliya Phnom Penh
Chateau Meliya
Gate & By Ehm Phnom Penh
Palace Gate Hotel Residence
Palace Gate Hotel Residence By EHM
Palace Gate Hotel & Residence By EHM Aparthotel
Palace Gate Hotel & Residence By EHM Phnom Penh
Palace Gate Hotel & Residence By EHM Aparthotel Phnom Penh

Frequently asked questions

Are free cancellation options available at Palace Gate Hotel & Residence by EHM?

Palace Gate Hotel & Residence by EHM offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Palace Gate Hotel & Residence by EHM?

As of Oct 31, 2026, prices found for a 1-night stay for 2 adults at Palace Gate Hotel & Residence by EHM on Dec 1, 2026 start from $63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Palace Gate Hotel & Residence by EHM?

This aparthotel is situated in Phnom Penh City Centre within a 10-minute walk of Royal Palace and Riverside. You'll also find Cambodia-Vietnam Friendship Monument and Independence Monument less than a mile away.

Will I be able to park at Palace Gate Hotel & Residence by EHM?

Yes, self parking is offered for free at the aparthotel.

Is there a spa at Palace Gate Hotel & Residence by EHM?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Palace Gate Hotel & Residence by EHM feature a casino on the premises?

No, Palace Gate Hotel & Residence by EHM doesn't have a casino.

Is there an indoor pool at Palace Gate Hotel & Residence by EHM?

Yes, this aparthotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is Palace Gate Hotel & Residence by EHM good for couples?

There are many amenities for couples at this aparthotel, including a fireplace as well as a restaurant and an indoor pool.

Are there hot tubs at Palace Gate Hotel & Residence by EHM?

No, this aparthotel doesn't have a spa tub.

Does Palace Gate Hotel & Residence by EHM have a restaurant with a breakfast menu?

Yes, Palace Gate Hotel & Residence by EHM serves buffet breakfast each morning for a surcharge from its restaurant.

Does Palace Gate Hotel & Residence by EHM allow pets to stay for free?

No, pets and service animals aren't allowed at Palace Gate Hotel & Residence by EHM.

Are there connecting rooms at Palace Gate Hotel & Residence by EHM?

No, there aren't connecting guestrooms at this aparthotel.

How far is the airport from Palace Gate Hotel & Residence by EHM?

The closest major airport to Palace Gate Hotel & Residence by EHM is Techo Intl. Airport (KTI), which is 15.3 mi away (44 minutes by car).

Can I book a room with a balcony at Palace Gate Hotel & Residence by EHM?

Yes, every apartment at Palace Gate Hotel & Residence by EHM comes with a balcony and some offer river and city views.

Palace Gate Hotel & Residence by EHM Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 248 out of 387 reviews
Rating 8 - Good. 92 out of 387 reviews
Rating 6 - Okay. 29 out of 387 reviews
Rating 4 - Poor. 7 out of 387 reviews
Rating 2 - Terrible. 11 out of 387 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great breakfast and great location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It was a great stay in a beautiful hotel at a prominent location. The staff and services were five star! Thank you.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Staffs friendly and helpful, room is clean, breakfasts is really good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Staff friendly, clean , breakfast good
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Second time staying at this location. And the staff were fantastic and very helpful. Will definitely come back. Thank you 😊
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Great
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Check-in
Check in unsettling Some staff very good Some irritable tired and some over acting Location , room, bed, great. Over all ***
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
Friendly staffs , good breakfast and close to everything.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
You don't need any other hotel, Breakfast 1st class including full English. Short walk to most places, You won't be disappointed.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I like the place clean, Staff are friendly, love the smell. But......the address is mixed up. Other the that everything is perfect.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
a perfect visit all around
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The stay was perfect. The location was walkable everywhere we needed to go. The breakfast was spot on and the bed was exactly what we needed to rest our weary heads after 36 hrs to get the Phnom Penh.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and excellent service from staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and food is tasty.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
beautiful place, very convenient location
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel. I recommend the suites. Easy to grab a tuk tuk and explore the city.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved staying at the hotel. We were in a lovely apartment which suited our family needs. Breakfast was lovely. Staff were friendly and very accommodating! All around the area was perfect to walk and sightsee.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staffs, cleaniness, big rooms, hot water available, parking space for cars.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Great location and very comfortable upgraded suite. Lovely breakfast with wide choice. Had 2 evening dinners at the hotel as well and very enjoyable. Inside pool was a great plus. Only 1 lift for 8 floors only negative
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Enormous well equipped studio apartment. Beautiful view from the balcony and a fantastic breakfast in the morning. I was only at the hotel for a night but I would happily stay here again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location with amazing views and great staff I am coming back
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Travel w family of 5. Would recommend family suite
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Highly recommend this hotel. Very attentive staff that provide exceptional service.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly and positive staff!! We enjoyed staying there and would certainly come back
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very helpful and ensured we had a positive experience
Stayed 7 nights in Mar 2025