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Juliana Hotel Phnom Penh

3.5 out of 5.0

Recent guest reviews

Nice Hotel with friendly service.Stayed 2 nights from July 26-28. Staff proactive and ever-smiling.Highly recommend this hotel.Lobby is spacious and the rooms are quaint. Breakfast is good.Bellboy was very helpful and went out of his way to assist.

The hotel is centrally located. The staff is very courteous, polite and take pains to address the concerns of guests. The rooms are well ventilated, linen is clean and overall, accommodation is comfortable. They even provide you some extra tea kits if required. The breakfast is very sumptuous with a large spread of Asian fruits and local cuisine. A wonderful place to stay while in Phnom Penh.

We stayed 10 days at Juliana Hotel and enjoyed the services from the hotel. The pool was nice and clean and the room was spacy with a big king size bed. Overall we were satisfied with our stay and can definitely recommend others to try it out. The only reason why I did not put 5 in my review is because the hotel is a bit old and the bathrooms would be better if they were refreshed a bit.

This is the only hotel in 2 trips throughout asia over the last 2 years that I have rated 3 stars. It is either a 1 or 5. This place doesnt deserve a 1 but we were sold that it was a 4star. It so isnt 4 stars. Pool is awesome food for breakfast is the same as all buffets. Building is tired and this is the only place in 4 weeks of travel where the staff are not happy. Front counter is ok but everyone else are bordering rude. Except the porter. He needs to teach everyone else how to smile. If you go there expecting 3 stars you will be happy. May of just caught everyone on a bad day.

The hotel is situated in an area with not so may restaurants and bars. The lobby looks very very good but the rest would need some renovation. We had some issues with our room, there was mould around the corners and it smelled bad also. We changed the room after 1 night and the second room was better. The staff was friendly but didn't speak English very well, however we managed to communicate. The WiFi connection was bad.

It was nice experience staying Juliana. Good breakfast. I stayed 2nights. Check in was easy. Friendly staff. Overall was good. Swimming pool was good and clean.in room Wi-Fi was not good.I will recommend this hotel to my friends.

Our first impression was positive as the lobby was spacious and stylish. Unfortunately the rest of the hotel looked rather tired and unloved. Breakfast was uninspiring. Someone trying urgently trying to get hold of us was told we hadn't arrived twice after we had checked in. We got the impression the staff had little training or motivation to enhance guest's stay. The location was not very tourist friendly but maybe ok for business people.

The hotel is located centrally but has started showing its age. The size of doors and high ceiling gives contemporary look. The room are small, bedding is not that comfortable as per 4 star. Breakfast is Usual. Service is slow and no smiles on thier faces. We had to change the room as the view was in somebody's home. The other room needed cleaning the phone work intermittently.

Juliana Hotel is in a lovely, airy colonial-style building, with a nice pool, clean rooms with comfortable beds, and standard hotel amenities. The staff are helpful and kind, and provided good service. Convenient location near Riverside and Central Market and many other attractions.

Easy to get there from airport, Nice and clean room, bed comfortable, breakfast was good, pool was lovely and clean. Bar service was a little slow in lobby We would stay there again, no noise, staff very friendly.

#16 Juliana, 152 Rd, Sangkat Vealvong Phnom Penh

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Phnom Penh City Centre, Juliana Hotel Phnom Penh is within 2 miles (3 km) of popular attractions such as Tuol Sleng Genocide Museum and Royal Palace. This 116-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and a fitness center. Located in central Phnom Penh, the hotel is also near Wat Phnom and National Museum of Cambodia.


Dining

Free buffet breakfast is served each morning from 5 AM to 10 AM. Enjoy dining at Shark Fin Restaurant, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

All of Juliana Hotel Phnom Penh's 116 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can expect to find free WiFi and cable TV. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free bottled water, laptop-compatible safes, and phones are other standard amenities.


Property features

Juliana Hotel Phnom Penh features an outdoor pool, a children's pool, and a fitness center. Transportation is made easy with limo/town car service. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

57.0% of guests recommend this hotel

Total of 364 reviews